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BrandMentions

BrandMentions

Overview

What is BrandMentions?

BrandMentions is a web and social listening tool that appeared on the market from a personal frustration: the incapacity of accurately monitoring brands and competitors. The vendor states there was no tool on the market that would send daily notifications…

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Pricing

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What is BrandMentions?

BrandMentions is a web and social listening tool that appeared on the market from a personal frustration: the incapacity of accurately monitoring brands and competitors. The vendor states there was no tool on the market that would send daily notifications about any brand or product as soon as…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is BrandMentions?

BrandMentions is a web and social listening tool that appeared on the market from a personal frustration: the incapacity of accurately monitoring brands and competitors. The vendor states there was no tool on the market that would send daily notifications about any brand or product as soon as someone was talking about them online. At least not all the mentions. BrandMentions aims to accomplish this.

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BrandMentions Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BrandMentions provides a comprehensive solution for businesses and organizations to track their online presence and reputation, monitor competitors' activities, discover marketing opportunities, and analyze the sentiment of online mentions. Users have found it effective in solving key business problems related to brand monitoring, influencer outreach, and competitive intelligence.

One of the main advantages of using BrandMentions is that it saves users a significant amount of time in discovering brand mentions, articles, conversations or reviews about their company or products that would have otherwise gone unnoticed. This allows them to react quickly and engage with customers or stakeholders positively or address concerns before they escalate. Moreover, the monitoring capabilities of BrandMentions help users keep track of their competitors' activities, industry trends, and customer opinions. It can also help in identifying potential leads or partnerships with influencers by tracking mentions and engagement rates. Ultimately, BrandMentions helps businesses improve their online reputation management efforts and organic traffic while saving time on manual searches and analysis.

Accurate Monitoring: BrandMentions delivers comprehensive web mentions that users find to be more extensive than other similar tools. This feature allows users to find leads, potential clients and old mentions with ease, according to multiple reviewers.

Ease of Use: The tool's simple interface is easy for users to configure without experience in social media monitoring. It displays data in a format that is easily consumable, making it an ideal tool for ORM or content curation in competitive spaces where retaining customers is not easy. Many users appreciate the beauty of the UI coupled with its great results.

Alerts & Reports: Users value setting alerts that fit their needs and receiving accurate reports generated by the tool. Reviewers reported that they love the instant alert feature as it keeps them updated about their brand mention and makes reacting quickly easier. Additionally, many users have found white-label PDF reports particularly useful while managing clients' brands on the web, making BrandMentions' cost worth it.

Tricky Setup: Some users have found it challenging to set up BrandMentions, specifically when it comes to filtering out irrelevant results while finding relevant mentions. This has caused frustration for some reviewers.

Hit Mention Limit: Users have noted that the app will come to a hard stop once they reach their mention limit. This can be frustrating for those who need to monitor multiple clients or brands.

High Price: Some users have mentioned that the price of BrandMentions is high for beginners, especially those who are still figuring out how to use the tool effectively.

Users commonly recommend the following about BrandMentions:

  1. Users suggest exploring the documentation and watching YouTube videos for guidance on setting up and operating the software. They also advise reaching out to customer support if any assistance is needed.

  2. Users find BrandMentions valuable when seeking a reliable social listening tool. They have discovered results that were previously unknown to them.

  3. Users recommend taking advantage of BrandMentions' 14-day free trial to evaluate its capabilities. They note that configuring settings can be challenging, which holds true for all social media/brand monitoring tools.

  4. Users consider BrandMentions an excellent solution for monitoring conversations about their business or competitors. According to them, it is a must-have for companies across industries.

  5. Users highly recommend using BrandMentions to monitor their brand image and gather insights on customers' opinions about their services, emphasizing that no other tool compares.

  6. Users suggest checking BrandMentions' reports section to facilitate client reporting.

  7. Users appreciate BrandMentions for its high-quality website, responsive customer support, and effective product that helps them achieve their goals without excessive management or adjustments.

  8. Users engage with BrandMentions in various ways, such as analyzing brands' strengths and weaknesses, identifying online platforms where their target audience gathers, measuring the success of social media campaigns, and promptly responding to comments by identifying their origin.

  9. Users incorporate BrandMentions into their daily workflow for all clients, considering it an affordable tool that provides them with a technological edge.

  10. Users strongly encourage others to give BrandMentions a try, describing it as a remarkable tool.

  11. Users find BrandMentions to be an excellent application that is easy to set up and utilize. They acknowledge that refining settings may require time and perseverance to achieve optimal results.

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