TrustRadius
Bridge by Instructure is a talent management platform. Bridge provides core learning and performance management software, including reporting capabilities. The company emphasizes customer service.https://media.trustradius.com/product-logos/5F/X1/8P7E7EKZKI6K.JPEGBridge as a learning management system (although it's much more)We use Bridge to provide internally developed training to our internal employees and external customers. It helps to standardize training both internally and externally and make it very easy to show evidence of training. Externally, it assists with freeing up resources as training sessions that used to be done in person at external sites, can now be moved online. The trainer now has that session time and travel time to spend elsewhere.,Bridge makes it easy to track learner completion. Some of the education we've placed on Bridge is mandatory and must be refreshed annually. Bridge makes it easy to track because you can set expiration dates on courses and have reminder emails sent to managers for learners that are behind on their learning. Adding your own content is simple. It is easy to upload PowerPoint content to Bridge and then edit individual slides within Bridge. You can also easily add scorm files for more interactive courses. Security of assessment improves because we've replaced our paper tests with the Bridge's "smart questions" that will automatically alter appearance to prevent memorization or sharing answers.,One thing I would be relieved to see is a feature that lets the manager account print a certificate of completion directly from the Insights page or from accessing one of their learner's pages. Right now the only way for the manager to access the certificate is to export data into a csv file and then copy and paste a web address into their browser and then print. This process is much easier for a learner, but in our environment the learner's are often accessing material on their smart phones and they would not print their own certificate. However, manager's will be audited and will need to show evidence that learning has been completed and they will need to print certificates even when the learners are not at work that day or at that time. It would be a huge help if printing certificates were easier from the manager account. Bridge makes it easy to upload PowerPoint and scorm files, but it's internal capabilities for course building are minimal. Being able to build varied, text-based content within Bridge would be a great enhancement. It would be helpful if manager accounts could review test results for each individual question by question. This way they can follow up with incorrectly answered questions to ensure material is understood. It is our policy that this follow up is done, but by moving assessment to Bridge it has made it difficult to do. Assigning learning is generally quite simple and can even be done automatically when you add learners through smart groups linked to role, for example. However, it would be wonderful if you could add learning while on an individual leaner profile - similar to the way you can add a course to a program, so that while on the learner page you see they are missing a particular course or program you can hit a button that says add learning, search for the content and select it. Right now if you're on a learner page and see a course is missing you have to change to the Author then switch to course or program then find the course or program then switch to learners and then find your learner and then add them. It's too much navigating for something that should be simple.,7,Bridge has assisted in freeing up human resources that would otherwise be spent providing in-person training sessions. This is invaluable in a small company as resources are limited and often individuals have to wear more than one hat metaphorically speaking.,Our company has yet to move towards using Bridge as a comprehensive career management tool. Right now it is still a learning management system.,We had support from the Bridge Customer Success team before during and after implementation. They were fantastic and offered scheduled calls to go over progress, answer questions and address anything else that might have arisen. They helped us be accountable to our own goals for roll-out and were always available by phone or email when urgent questions came up.,When we started we had planned to use Bridge almost exclusively for external learning but once we started doing that we recognized the value of the program and started using it with our own staff. We were doing this as a division of a larger company, but when our parent company was searching for solutions to manage mandatory training across the entire company, we presented Bridge and they loved it.Bridge: 10/10Bridge is being used across our entire organization. We are solving the problems of assigning compliance training, as well as supplemental and leadership training.,Bridge provides training to the learner in a clear and easy to access manner. Bridge allows admins to access reporting easily. Bridge makes it easy to assign training courses to learners. Bridge allows managers to be able to track the completions of their employees easily. Bridge gives quick snapshots of completed/incomplete learners in courses that make it easy to report on quickly.,I would like to be able to choose which fields I want for reports. I would like to see the same visuals (incomplete/complete learners) for programs as we have for courses.,10,Bridge has helped us to reach the compliance goal of 95% completion on all compliance training. Bridge has helped us to identify learning gaps and close them.,As of right now, we are not currently using the entire suite. We certainly see the advantage of doing so, and hope to use more pieces of the suite in the future.,The Bridge Customer Success team was available for every phone call or email during the implementation stage. They were extremely helpful and continue to be helpful as we have regular calls with them. If our CSM does not know the answer to a question, he immediately finds the person who can answer our questions and follows up.,We have been able to send out leadership training/videos to the entire organization, which was not part of the plan when we initially implemented Bridge. Bridge has allowed us to make our new hire training better and more efficient than it has been in the past.Bridge ReviewBridge is being used to train in every department, and to maintain a culture of compliance.,We can see who is up to date on training. We can see who needs help and send them training. We can house our training.,We could use smart filters. We could use more flexibility in adding our own graphics. It would be fun to see web browser update warnings so we know when publishing errors are likely to occur.,9,I don' look at the ROIs but we wouldn't be paying for Bridge if it wasn't cost effective. People are understanding compliance. Our completion scores are way up.,Cornerstone Practice Management Software,It's nice to be able to get a myriad of reports from one place.,The Bridge team met with us and listened to our needs. They have actually added functionality that we have asked for .,We never expected to use Bridge for talent management but this is a possibility now. HR is thinking about using Bridge Bridge is a great place to organize eLearning content.Bridge Meets the Needs[Bridge is] Used for both training internal and external learners to ensure that the end users have a uniformed experience in our LMS.,Integration with SCORM content. A simplistic and branded user experience. Vanity URL to ensure that our learners feel like they are on our LMS.,Categories for courses,7,Part of the challenges were ensuring that our LMS administrators took the right amount of time ensuring proper configuration. Once that was done, the environment was great.,Adobe Captivate,Ensuring that the same learning experience is felt by all of our external customers with exposure to the same material from all locations was key in the project.,Customer service has been fantastic to deal with. Very responsive to any issues and reactive to the ones that can be resolved quickly. Some issues ended up on road map for future enhancements, which is wonderful as well.Good for a small organization, Watch out their frequent changes that create havoc in a large organizationWe use Bridge across our whole organization for the LMS needs related to current employees,Our CRMs are always willing to meet regularly to meet our concerns/questions,Bridge is so focused on getting their releases out, that they do not seem to be thoroughly tested. Release notes are sent a full day after the change has happened. There needs to be a test environment to give admins a chance to play around and see what the changes are going to be/how they work before they actually happen. It's frustrating to not know 100% when a change will happen or be able to prepare concrete communications/user manuals/e-Learnings until well after the change happens. We get many questions/complaints. SMART groups need "and/or logic." We cannot use SMART groups for much of anything. For instance, if we want a SMART group for all active employees, who are faculty at either the Indianapolis, Franklin, or Noblesville campuses. We can't do that. We have to create a group for each. This makes running reports for HR unwieldy. Branding. Our logo is sooooo small. We need improved Branding and a way to replace all mentions of "Bridge" with IvyLEAD which is what we're calling our system. Customized emails. We would like to be able to alter the messages that are sent. Our employees are confused because there are limited details in the emails that are sent and most of the time the links don't work Our executive level leaders frequently complain because there is no easy way to segment their direct reports. With thousands of employees rolling up to them and showing up on their insights data/manager summary emails it's impossible for them to easily find out which of their direct reports to follow up with,5,It has helped us manage/mitigate risk with compliance training. Helps us reach a broad audience across a distance. Has actually resulted in a need to hire an additional person to manage the complaints/issues/concerns related to the system. We are regularly updating our user manuals and user e-Learnings because Bridge does not thoughtfully role them out. They are too focused on creativity/design/innovation to listen to the needs of the users and wait 2 weeks before they roll things out. This creates an undue burden on us.,,It would be great to have, but when I demo'ed it, there were MANY missing elements, such as ability to capture and segment the supervisor's ratings.,The team is great, but in one year we've had 3 CSMs. Sometimes I feel like our complaints/issues fall on deaf ears.,Used it to market an employee engagement programBridge and aviationWe use Bridge to ensure our staff across the entire company remains compliant with regulations as well as to provide opportunities for growth through learning.,Provides a one stop shop for learning. Provides an easy to access platform for finding information to improve specific skills. Makes it easy to upload new content at a moment's notice.,Lack of instant messenger can be a problem. Having this would make it easier to resolve problems quicker. Insights for managers are either only direct reports or everyone, making it difficult to find our cross utilized staff.,10,One stop shop for all my staff and for me to pull reports on the courses I write.Overall easy to use and GREAT serviceBridge is being used across the whole organization. Our employees are required to complete a specific number of hours on training each quarter. Bridge allows us to track the completion of e-Learning courses, as well as attendance to live training events in-house and as administered by the third party. The platform also allows us to share learning content developed in-house.,Ease of use - very user-friendly Superb Customer Service Responsive to Customer Feedback and Performance Suggestions,Would like to have more reporting capability - it's definitely better with the newest update! Would like to have invites that were sent out directly to Outlook - not as a separate attachment. And when items are changed or added to a live training, this invite should be updated also.,10,-,,It is definitely a benefit to keeping everything in a single location. Going from keeping manual spreadsheets to a comprehensive program has been a time saver. The streamlined, ease of use, and single platform - along with integrations with our HR software and marketplaces like Open Sesame have made this a clear choice for us.,They were SUPERB in helping us set up Bridge the way we needed - they made it easy and seamless. My colleagues were actually jealous because their HR software implementation was less than satisfactory! We have had some changes, and I am still a little unclear how to make these updates, but overall the support team, in general, has been great.,Nothing as of yet. We are using it pretty much the way we intended.E-learningBridge is being used by the training department across all the organization globally to solve the training gap and main products information.,Live training event organization Easy access from al devices User-Friendly,There is a gap in customization It is not possible to export in PDF or print the content created in Bridge Alerts and automation e-mail are improved but still a little far from a "full" control,8,,Very important, I am not using this feature at the moment,Everybody is really supportive and helpful, the chat is the support I use most.,The main important thing is the control of the content and it is a guarantee that all the Company people have access to the newest version of it. Self-enrollment into training sessions is very useful
Unspecified
Bridge
47 Ratings
Score 8.0 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>TRScore

Bridge Reviews

Bridge
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.0 out of 101

Do you work for this company?

Show Filters 
Hide Filters 
Showing 33 of 47 Bridge ratings and reviews.
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role

Reviews (26-33 of 33)

Companies can't remove reviews or game the system. Here's why.
No photo available
August 01, 2018

Bridge: 10/10

Score 10 out of 10
Vetted Review
Verified User
Review Source

Talent Management Suite Benefits

As of right now, we are not currently using the entire suite. We certainly see the advantage of doing so, and hope to use more pieces of the suite in the future.
Read this authenticated review
No photo available
July 25, 2018

Bridge Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Talent Management Suite Benefits

It's nice to be able to get a myriad of reports from one place.
Read this authenticated review
No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source

Talent Management Suite Benefits

Ensuring that the same learning experience is felt by all of our external customers with exposure to the same material from all locations was key in the project.
Read this authenticated review
No photo available
July 25, 2018

Bridge and aviation

Score 10 out of 10
Vetted Review
Verified User
Review Source

Talent Management Suite Benefits

One stop shop for all my staff and for me to pull reports on the courses I write.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Talent Management Suite Benefits

It is definitely a benefit to keeping everything in a single location. Going from keeping manual spreadsheets to a comprehensive program has been a time saver. The streamlined, ease of use, and single platform - along with integrations with our HR software and marketplaces like Open Sesame have made this a clear choice for us.
Read this authenticated review
No photo available
July 13, 2018

E-learning

Score 8 out of 10
Vetted Review
Verified User
Review Source

Talent Management Suite Benefits

Very important, I am not using this feature at the moment
Read this authenticated review

Feature Scorecard Summary

New hire portal (8)
6.1
Manager tracking tools (22)
6.7
Compliance tracking and reporting (24)
6.9
Corporate goal setting (8)
6.6
Subordinate goal setting (7)
6.0
Individual goal setting (8)
5.8
Line-of sight-visibility (6)
6.2
Performance tracking (11)
7.1
Performance plans (5)
6.9
Plan weighting (4)
7.3
Manager note taking (5)
6.0
Performance improvement plans (5)
5.6
Review status tracking (5)
6.9
Rater nomination workflow (3)
6.4
Review reminders (7)
5.9
Workflow restrictions (5)
6.2
Multiple review frequency (5)
6.4
Reporting (12)
6.0
Course authoring (36)
7.4
Course catalog or library (33)
6.4
Player/Portal (24)
7.1
Learning content (33)
7.0
Mobile friendly (36)
7.6
Progress tracking & certifications (35)
7.1
Assignments (30)
7.1
Compliance management (27)
7.3
Learning administration (29)
7.5
Learning reporting & analytics (31)
6.6
Social learning (18)
5.4

About Bridge

According to the vendor, Bridge by Instructure is an innovative, outcome-focused talent management platform for businesses. Bridge helps companies elevate people, their careers, and the organization with customer-driven solutions—so they can grow and retain a happier workforce.

Bridge does this by developing learning and performance management software that promotes forward-thinking strategies, actionable analytics, and employee and leader development. The company supports continuous innovation and offers white-glove customer service, enabling companies to achieve desired outcomes—like happier, well-trained employees.

Bridge Features

Onboarding Features
Has featureNew hire portal
Has featureManager tracking tools
Has featureCompliance tracking and reporting
Performance and Goals Features
Has featureCorporate goal setting
Has featureSubordinate goal setting
Has featureIndividual goal setting
Has featureNon-hierarchical goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking
Performance Management Features
Has featurePerformance plans
Has featurePlan weighting
Has featureManager note taking
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureRater nominations
Has featureRater nomination workflow
Has featureReview reminders
Has featureWorkflow restrictions
Has featureReview transfer
Has featureMultiple review frequency
Has featureReporting
Succession Planning Features
Does not have featureCreate succession plans/pools
Does not have featureCandidate ranking
Does not have featureEmployee profiles
Does not have featureCandidate search
Does not have featureCandidate add
Does not have featureCandidate development
Recruiting / ATS Features
Does not have featureJob Requisition Management
Does not have featureCompany Website Posting
Does not have featurePublish to Social Media
Does not have featureJob Search Site Posting
Does not have featureCustomized Application Form
Does not have featureResume Management
Does not have featureDuplicate Candidate Prevention
Does not have featureCandidate Search
Does not have featureApplicant Tracking
Does not have featureCollaboration
Does not have featureTask Creation and Delegation
Does not have featureEmail Templates
Does not have featureUser Permissions
Does not have featureNotifications and Alerts
Does not have featureReporting
Learning Management Features
Has featureCourse authoring
Has featureCourse catalog or library
Has featurePlayer/Portal
Has featureLearning content
Has featureMobile friendly
Has featureProgress tracking & certifications
Has featureAssignments
Has featureCompliance management
Has featureLearning administration
Has featureLearning reporting & analytics
Has featureeLearning
Has featureAssessments
Has featureLive online learning
Has featureIn-person learning
Has featureMicro-learning
Has featureVideo learning
Has featureeCommerce
Does not have featureAICC-compliant
Has featureSCORM-compliant
Has featureTin Can (xAPI) compliant
Has featureSocial learning

Bridge Integrations

Okta Workforce Identity, OneLogin, Microsoft Azure, Vimeo Live, Vimeo, Ping, Google Apps (SAML), YouTube

Bridge Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Bridge Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
25%
Mid-Size Companies (51-500 employees)
60%
Enterprises (> 500 employees)
15%

Bridge Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Bridge Technical Details

Operating Systems: Unspecified
Mobile Application:No
Supported Countries:NA, LATAM, EMEA, APAC
Supported Languages: Armenian, Czech, Dutch, English (Australia), English (UK), English (US), Estonian, French, French Canadian, German, Italian, Japanese, Korean, Latvian, Lithuanian, Mandarin Chinese, Polish, Portuguese (Brazil), Russian, Spanish, Turkish