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Brightcove

Brightcove

Overview

What is Brightcove?

Brightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.

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Recent Reviews

Video me

9 out of 10
April 18, 2014
WJLA uses Video Cloud for all video embed by sales, news and promotion. We use this across the whole organization. We do not typically see …
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BrightCove a Solid Choice

8 out of 10
April 16, 2014
Brightcove was being used by a previous company that I worked for, Outside Television, syndicate of the Outside lifestyle magazine. We …
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BrightCove - Overall a Great VCMS!

7 out of 10
April 16, 2014
The read APIs are being used to grab video assets for media processing and meta-data tagging. It's used by our Data Engineering department …
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Brightcove for non-techies

9 out of 10
April 16, 2014
We Brightcove Video Cloud within our Marketing/Communications department to highlight our organization's events and industry panels. It …
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I highly recommend this product

10 out of 10
April 15, 2014
Brightcove is used by multiple departments in my company for both external and internal videos. External videos are posted to our company …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Brightcove?

Brightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brightcove.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Brightcove japan launch

YouTube

Brightcove and FreeWheel HTML5 Advertising Solution for the iPad (Jeff Whatcott demo #smeast10)

YouTube

Demo Video Mastering Comp 1080SOUND Brightcove Youtube

YouTube
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Product Details

What is Brightcove?

Brightcove offers streaming technology solutions to build a greater connection between companies and their audiences, no matter where they are or on which devices they consume content. In more than 80 countries, Brightcove’s video platform helps businesses to sell to customers, media leaders to stream and monetize content, and organizations to communicate with team members.


For Media:
Brightcove helps monetize content, expand reach and deepen engagement.

For Enterprise:
Brightcove helps attract new audiences sell more products, deepen employee engagement and grow a brand with their digital marketing solution for a video-first content strategy.


Brightcove includes:

Marketing Studio: Brightcove Marketing Studio enables marketers to get more out of streaming, boasting a user interface for users from inexperienced to advanced, who can incorporate video into whichever channel they’re responsible for. Its workflows encourage more video use across marketing teams, and helps to scale across channels and platforms withintegrations that extend video, as well as centralizing and managing content to keep it organized, searchable, and accessible.

Media Studio: To grow an audience by publishing promotional videos to key social networks and content descriptions to universal search engines. Curate programs and series for discovery through metadata management. Leverages multilingual capabilities and captioning options for greater accessibility. Helps to expand into new global regions, including the Chinese market with China Delivery. Can be used to engage audiences with sophisticated viewer experiences, with Gallery. Offers visibility into when an audience is engaging and how content is performing with Essential Insights.

Communications Studio: Used to bridge the gap between remote and onsite workforces with internal comms video across channels and devices — web pages, social media, newsletters, and emails, live and on demand. Engages employees wherever they are so that they’re more likely to stay with a company.

Audience Insights: When it’s harmonized, visualized, and plugged into marketing systems, video data can: Strengthen audience acquisition, turn trials into long-term customers, build engagement, improve content licensing and production decisions, and reduce churn. Ultimately, these benefits can lead to an increase in audience lifetime value.



Brightcove Screenshots

Screenshot of Go beyond tracking plays and impressions and fuel your programs with video engagement data that signals who is getting the most value from your content.Screenshot of Deliver interactive video on-demand and live experiences - chat, polls, click to purchase, sentiment, quizzes, branching journeys, and more - that increase engagement, provide more data on your audiences, and turn viewers from passive observers to active participants.Screenshot of Deliver live and on-demand video experiences that are easy to create and manage from a single platform. Orchestrate rich, beautiful experiences that promote your brand and your content and keep audiences engaged with interactive elements.Screenshot of Start to think of your video content as your greatest asset for connecting with every audience on any device, whether it's web, mobile, or connected TVs. Reach all your audiences, including customers, prospects, partners, teams, anyone and everyone!Screenshot of Understand audience engagement to inform content strategies and audience preferences to ensure you’re delivering the best streaming video experiences possible.

Brightcove Videos

Brightcove Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, French, Japanese, Korean, Chinese (Traditional)

Frequently Asked Questions

Brightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.

Kaltura, Wistia, and Vimeo are common alternatives for Brightcove.

The most common users of Brightcove are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(43)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend three things when using Brightcove:

  1. Consider Brightcove as a robust contender: Users believe that Brightcove is a strong and competitive video cloud solution that deserves serious consideration.

  2. Use Brightcove for solopreneurs and small business owners: Users recommend Brightcove for individuals running their own businesses, especially those who may not have technical expertise.

  3. Set up playlists and tags beforehand: To streamline the user experience, it is suggested to create playlists and tags before inviting multiple users to the platform. This allows for an organized and efficient workflow.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a fund company that uses a lot of video media to promote our content and product information. That includes stock market updates, fund updates, new product launches, and much more. With videos it really helps to get the message across to the customer faster and more efficiently. Brightcove Video is being used as a video hosting and storage site. We mainly use it for embedding on our internal and external sites.
  • Video hosting
  • Allows you to convert to YouTube and other channels
  • Simple and easy to use and display
  • The embedding is very nice on HTML pages
  • Does not have organic traction
  • No YouTube online community
  • Limited fast forward, marker ability
It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
  • Has all basic functions needed for video player
  • Nice and easy for embedding and hosting
  • No ads--that's a big one
  • No related videos from other competitors
  • Hiding published date and total views
  • It does have a cost compared to other free platforms
  • Lost the online YouTube community search
  • It doesn't have best analytics--but maybe can partner with other integrations
YouTube, Vimeo, they are not on list, but still Brightcove Video is the best so far and we have been using it for a long time.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Brightcove is our enterprise video hosting platform. Brightcove is used across our entire organization, for both internal and external video hosting needs on our public-facing website and internal intranet. The organization prefers Brightcove because it allows more privacy and more control over how content is being distributed compared to other tools such as YouTube.
  • Allows you to create a video gallery that can be embedded in a website.
  • Allows more privacy/security settings compared to YouTube.
  • Not as user-friendly for sales enablement compared to its competition.
  • I would prefer more contact from the support rep to make sure we are up to date with the latest features.
Brightcove is well suited for large enterprises that are concerned with video security. Works well for all types of departments from marketing to internal communications. It also provides several plugins which makes it easy to integrate with a technology stack. Brightcove licensing is not ideal for large enterprises that are trying to keep costs down. It is not the best platform for sales enablement when compared to the competition.
  • Affordable but we have a limited number of users.
  • Can be used for multiple departments with no limits.
Brightcove is a more affordable option and has a lot of features that are excellent. The only downside is the scalability of the tool, especially as a sales enablement function.
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
Oracle Eloqua, Domo, Crownpeak Digital Quality Management (DQM), Oracle Engagement Cloud (formerly Oracle Sales Cloud), Webtrends Analytics, Oracle Commerce Cloud
Chloe Sayers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Brightcove was used across two departments (Marketing & Video creation). It solved the issue of having a common space for all professional videos to live and avoided possible security breaches from other video hosting sites such as YouTube or Vimeo. Because you could set custom permissions settings on Brightcove, we were able to ensure that the content was secure.
  • Permissions configuration
  • Tagging & organizing
  • Editing
  • Hard to navigate user interface
  • No built-in naming conventions
Brightcove is well suited for large marketing departments with a heavy emphasis on video content, creation, storage, and editing. It's not great for content distribution and if you're looking for a centralized location for all creative assets (images, copy, .PDFs) Brightcove won't cut it. You'll need a larger content management solution for that.
  • More usability on videos = better content = more leads
  • Youtube and Vimeo
Brightcove is a more secure option than Youtube and has better file management than Vimeo.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Brightcove Video Cloud was used to primarily showcase our products and books. We also used videos for authors of books to talk briefly about the book they authored and used it on the eCommerce store. We also had online professional development and used it for educating educators on how to teach. Videos were used as relevant content on the page. Some parts of the website had the Brightcove Video Player customized as per the design of our site.
  • The video player is responsive and works on desktops, mobile devices & tablets.
  • The video administration console is easy to use and maintains a large number of videos. It can also be used to publish videos based on time and date.
  • There are many player templates to choose from and use on a website.
  • The video cloud also lets the user add start and end markers to videos, which makes it easy to play context sensitive video play.
  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
The trend now is to use full screen background videos, I hope we could use video cloud to do that but not sure how. I also feel we should use videos where applicable but at the same time it should not be over used.
  • Initial feedback when videos were introduced was overwhelming, everybody who visited the site liked it.
  • Not sure how we did on the ROI as I was not open to the financials of the company, but I know we did well.
I'm in the process of evaluating other products now as rates for Brightcove were high and I'm not able to find prices immediately when I want to implement it on my projects. I have started to look at Ooyala and DaCast.
8
Media, Corporate Communications, UI design and Front End Development
5
Front-end development, HTML5, CSS, BEML, Web Development, Video Encoding, Video Editing
  • Online professional development and certifications
  • Help videos
  • Product features and presentation
  • Social Media Integration
  • Chromeless player integration with some additional flash action scripting
  • Embedded video for online learning
  • Live streaming of videos
  • On demand videos
I like it and have used in the past, I will find a way to use it in the future for all my clients.
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