Brightmove is a great product but their Info Tech team is small and slow
- Brightmove is intuitive and easy to learn and to use. It interfaces well with social media.
- Brightmove has good capabilities to build interfaces to other systems, such as a background checking system.
- In addition, Brightmove has a good record of being available.
Cons
- Brightmove could use a better interface to Outlook
- When Brightmove released a new version of its product, it had a new look and feel. My company was taken by surprise. We didn't realize that it was coming and had not trained for the changes. They did send an email, but we missed it. A phone call or two would have been a smart way to go.
- There is a "shopping cart" for candidates; however, when you close Brightmove the cart goes away. There should be a warning message.
- Better customer service for our candidates
- Increased employee efficiency
- Better customer service for our hiring managers
- Vendor implemented
- We transferred our existing resumes. This turned out to be a nightmare.
- There was a project management company that Brightmove hired to work with the project, but they were sorry. They missed several key milestones that Brightmove should have met.
- Brightmove underestimated the work required for the implementation. Severely underestimated.