Bubble Innovator, recommended as a tool to manage New Product Development
- The Bubble team is outstanding at providing technical support, query response times are often within an hour and resolutions (depending on the level of complexity of the query) follow very quickly after this. They provide a professional, reliable service.
- The software design is simple, intuitive and more accessible than many of the alternatives on the market. It does not require licenses, installations, internal servers, extensive training programs. It doesn't interface directly with 'business management' software which provides flexibility and development opportunities.
- The Bubble team have a depth of knowledge for new product development processes and relevant industries, and provide much more than just the software. The teams are actively involved in process design beyond the software, and their recommendations have been invaluable when establishing a new stage-gate process across our organisation.
Cons
- Development of custom functionality, and redefining 'standard' options for the software. As Bubble grows and their customer base increases there will be opportunity for this, at present development projects can be slow and expensive. However the standard software options are excellent, but as processes evolve within organisations the flexibility to evolve the software could be made simpler.