Bullhorn ATS & CRM

Bullhorn ATS & CRM was implemented to help track our practicum and co-op placements and engagement opportunities with industry members.

In order to avoid confusion, Bull Horn helps us keep track of all the positions that are received from various direct clients, the number of submissions made by various team members and recruiters, and the status updates of the candidates like offers and interviews, etc. In order to learn more about the candidate's application status and make the appropriate moves, they can examine notes entered into Bull Horn.

We use Bullhorn ATS & CRM for all of our candidate and client contact information, appointment and interview scheduling, and the main point of communication and tracking for all internal notes. We use the Goals and Quotas feature to track KPIs and Revenue for our team. We also use it to track how long recs have been open and our average time to fill each open job. We also use it to send out a monthly NPS survey to our candidates to track how our recruiters are doing.

I was recently migrated (April '22) from Sendouts ATS (15 years) to Bullhorn ATS. I find the Bullhorn product to be far inferior to the much older Sendouts product. So many ridiculous functionality issues. Search radius for candidates maxed out at 100 miles. I recruit nationally. Sendouts' search radius was 500 miles. Getting logged off the system if actions are not taken within an arbitrary time period. My personal notations on candidates require me to click several tabs to read. While scrolling through a candidate list on Sendouts I was able to clearly read my notations on the candidate's homepage. In entering search strings having to double click on skills to have them populate is a joke. The email functionality makes AOL look state-of-the-art. I could go on and on. Does anyone know of an ATS provider that can migrate me out of Bullhorn. I may be in a pickle regardless based upon a time commitment I made for the product. I just figured that if Bullhorn was the "newer, more robust survivor and acquirer" they'd have a better mouse trap. I couldn't have been more wrong. Last but not least - haven't been able to figure out the integration with LinkedIn! Sincerely, Frustrated in NY.

Bullhorn is used across our whole organization. Mainly, recruiters and branch managers use it. We use Bullhorn to manage our applicants and where there are in the process of being hired or interviewed. We are able to filter our applicants by using shortlists and tearsheets. Even if we don't have a position for the applicant, we can put them on a tearsheet or shortlist for future openings. We are also able to easily search for our applicants with their phone numbers or names making it easier to pull up their file. I use Bullhorn for probably 75-80% of my business functions with recruiting. I am not sure how I would manage without Bullhorn.

We use it as a CRM/ATS for handling recruitment and job interview processes. We have the Corporate Edition with integration with LinkedIn Recruiter (Full).

BullHorn is being used across my entire organisation to

• Track and manage client & candidate interactions.
• Search clients & candidates based on a specific requirement or location.
• Market to via SMS, email and phone.
• Manage the sales pipeline effectively.

We are utilizing Bullhorn ATS across our entire company at a high level. It is great way to organize both our candidate/applicants as well as job orders and client information. The interface is easy to use and will help revolutionize they way you can access and organize data in many streams.
It helps us with Process Mapping and Change Management also as we can see trends in activity and adjust accordingly

Bullhorn was used to keep track of all of our candidates and prospects. It was used by both sales and recruiters. I would say that it helps recruiters a lot more than it helps sales. A lot of the info wouldn't cross over into areas it should have. It didn't provide enough options for the sales side of things. It wasn't clear who was a prospect and who was a candidate.

Bullhorn is used company-wide. We have different branches throughout Canada and the United States, and all offices using the same tool helps us keep track of candidates in different cities and make sure we aren't working with someone else's candidate.

Bullhorn is a great ATS and CRM tool to use. This helps in activity tracking, reporting, candidate searches, and managing leads. It helped in maintaining our performance metrics, and for the reporting part. It is user-friendly and easy to navigate. You can also set reminders to follow up on items that you feel you might forget, and to track past emails. This will help a lot in recruiting strategy.

Bullhorn is mainly used by the Talent Acquisition team to track all candidates, job orders, and the hub collecting all documentation and information on interviews and our internal process. Recruiters will add candidates to the system, link them to jobs we're working, move them in the pipeline based on where they are in our internal process, add their resume and supporting documents to their files tab, and record all interviews, notes, feedback, and communication we have with candidates. We also create all our own job descriptions and create the jobs in Bullhorn.

[It's] Used as an ATS and CRM across the whole organization. Used to organize candidates, employees, prospects, and customers. Partially replaced a previous ATS/CRM.

We are currently using Bullhorn CRM across our whole agency. It has definitely increased efficiency and teamwork across the board. There are many features that help the recruiters access information and files at a faster pace. They are able to make a submission to a placement in record time. The notes features really helps keep us all on the same level of information and knowledge of how our current and active candidates are doing as well as our prospective candidates.

We use Bullhorn to manage a majority of our business needs. We use the CRM features in business development as well as client retention. Bullhorn is what we use to track candidates and the entire recruiting process for our clients. Bullhorn also offers back of the house features that we use from time to time.

Bullhorn is currently being used by all of our Recruiters, Account Manager and Client Services for recruitment and job order management. We also have implemented the CRM component for the prospecting component of client acquisition. The ATS is used extensively for all stages of job order management and talent acquisition. Bullhorn helps to standardize the process and track the progression of roles and candidates. This enables consistent reporting across the organization so as a team, you can look for areas of success and areas that require improvement.

We use Bullhorn across the whole of Pentasia and Ambra. We have the database configured so that only on users in their respective departments (i.e. Pentasia or Ambra) can see records specific to their brand.

Bullhorn allows everyone from consultants to senior management and the board to see activity, which jobs are being worked on currently, any records which have been added recently, and other useful information. This means we are able to understand our pipeline over the coming months, if we are bringing in new business (or need a BD drive). Bullhorn also prevents awkward conversations where consultants are asking the same questions - all the information is there for everyone to see !

We selected Bullhorn as an upgrade from our prior ATS, Birddog. Having used it before, I was excited for the upgrade, or so I thought. Bullhorn is not great for non-agency recruiting. The big sell was all the customization....they neglect to tell you about training and that you do it all and have no idea how. They said their customer support is amazing, which it is in theory but I unfortunately used it multiple times a day and the answers would often counter prior answers.

Bullhorn is being used across our firm to keep track of candidates in the process for our recruiting engagements with clients. It helps us keep track of process steps and data associated with jobs, candidates, clients, and companies we work with. We also use it as a database to access prior candidates for new searches.

My firm uses Bullhorn on a daily basis in order to track, update, and manage our candidate pipeline. The best part of Bullhorn Recruitment CRM is how it automates a lot of the processes that normally took our recruiting staff hours. Tearsheets, automatic reminders, and advanced search tools mean we're connecting with the right people, more quickly.

We currently use Bullhorn as our ATS and CRM. We are a small company and having come from Maxhire, a very robust ATS/CRM, it took us a bit to adjust to using an online ATS/CRM, but we have and Bullhorn has been a helpful resource for us.

As a staffing agency, our entire organization uses Bullhorn CRM. Bullhorn is our main recruiting tool allowing us to easily manage sales leads, candidate leads, and all levels of the staffing process. It effectively addresses the time issue; this tool saves us a great deal of time by organizing each of our processes in a general tab format.

In my capacity at Procom as admin support, I use Bullhorn every day to manage contracts for our consultants. For example when I get notice of an extension from our client for a consultant, we're able to keep track over many years of data for pay increase and previous documents. This allows us to keep things organized for our own files, as well as make sure all the requirements are being met for our client.

The whole organization uses Bullhorn for many other tasks offered by the software. I understand that recruiters use Bullhorn for job posting and other functions. I believe we also use Bullhorn at our other locations throughout Canada.

A curious problem we face today in this sort of industry of playing admin/customer support for our clients is the issue of security. This often comes up on the onboarding process. Consultants are very careful who to give out their information to, but as it is a business requirement, it proves a difficult problem. Especially when you face the problem of trying to have a backup of your internal files. Bullhorn addresses this concern by storing information securely away from our own internal database in case anything were to happen to a hard drive.

We use bullhorn across all sales groups, but currently haven't integrated our back office. It has changed how we recruit and allowed us to put trackable metrics in place to reward new recruiters on metrics other than just placements. We have the basic (out of the box) account but it allows for a ton of custom fields thru the system which we have taken advantage of and it allows us the flexibility to run our small company, with our already in place program, via a out of the box solution. We couldn't be happier with bullhorn from email integration to ability to schedule follow up all the way to the recruiting life style - it saves us hours a day in keeping our candidates and clients in one easy to find place, and keeps us much more organized. Our biggest issue with our previous system was that it had not been updated in more than 7 years and was impossible to train new users on how to search the database, resulting in many not using it at all. The new database has allowed our recruiters to easily upload (and then find again!) candidates from all recruiting platforms. It also integrates with LinkedIn so we are able to see a candidate's LinkedIn profile right from the system which has allowed us to downgrade our financial spend with LinkedIn.

We were told when we were pricing Bullhorn "Prior to any contract signature, we’d evaluate your database and let you know if any of the fields you currently have would not be brought over via the free migration tool. If we find any fields, we will have a separate conversation on how to get that data into Bullhorn." Yea, that didn't happen and 8 months later we discovered 80K+ records "orphaned" in our database because Bullhorn didn't data map our records from SendOuts, the provider we previously used and that Bullhorn owns. When we called about why this wasn't done, we got the total runaround for almost three hours of the phone being told "I'll have to check your statement of work", "You have to pay extra for that", and finally "I'll call you back", which they didn't and have never done.

I told our account manager what happened and there was NO WAY we were renewing, because Bullhorn failed to hold up their promises from Day 1 and his response was "Please let me know who from our team informed you of the missing records."

So, our data conversion is still not complete, we are currently charged every month for 10 extra licenses that we don't use and that Bullhorn does not provide but will not stop charging us for, our company credit card has been charged twice without our authorization AND our Sales Admin is on the phone 2-3 times a week with Bullhorn Support trying to find missing data or correct a report for at least an hour every call (yesterday was three hours, we're lucky she doesn't quit us with the hassle Bullhorn puts her through). Bullhorn has been the worst vendor experience of my professional life. I have been audited by the IRS and it was easier than dealing with Bullhorn. I expect it will cost us $5-10K to restore the records if we leave IF we get all of our data back from Bullhorn.

And the reporting, the biggest reason we left SendOuts for Bullhorn was advance reporting functionality. Bullhorn's dashboards don't work (does that cost extra too?), you'll have to run 3-5 different reports to get your team's activities and check Bullhorn against their own records as client interviews and candidate prescreens will just disappear. So we have to pay for an additional software, InsightSquared, to sit on top of Bullhorn and provide those dashboards and activity metrics for another $50 a person per month, just to get what we were promised with Bullhorn. Total waste of time and money and a huge regret.