Bullhorn ATS & CRM

Used for Recruiting. A-Z process and client management

Bullhorn is our ATS/CRM. We use it for all our Recruiting and Business development tracking and management.

An absolute catastrophe. Lies during sales pitch Incompetent IT helpdesk Incompetent service provision After several conversations we chose bullhorn. Based on the sales pitch, it best suited our development, working method, and requirements. A wrong decision. During the introduction phase, after the finalization of the contract, we found out that we were lied to on several aspects. For example, the system did not work with us, this was specifically discussed during the purchase interview. Then we were lied to about the further process, or as they call it themselves a human error. They believe that they do not have to resolve this, as it was an individual mistake made by one of their employees. The cost of this mistake for us is approximately €1,500. I advise you to look further, there will be better, user-friendly, and fewer lying parties on the market than this one.

Doesn't solve any of my business processes, only used an expensive CV database.

Bullhorn is our main ATS & CRM, used across the entire US business.

Bullhorn is used accross the whole organization by account managers, recruiters, client services with other software.
It is used for all our recruitment process, from searching candidates to place them, but also by sales people to follow-up their prospects, clients, creating jobs. It helps daily to make the link between all the departments as a recruitment cannot be successful if we do not [do it] as a team.

At HireVergence we use Bullhorn as an Applicant Tracking System and a CRM. It is used to keep track of my customer contacts, conversations, candidates and their process within the IT staffing process. It solves the problem of keeping track of clients and candidates for IT staffing, along with allowing for running reports regarding pipeline of business. It also integrates well with other tools like DiscoverOrg

BullHorn is being used across my entire organisation to

• Track and manage client & candidate interactions.
• Search clients & candidates based on a specific requirement or location.
• Market to via SMS, email and phone.
• Manage the sales pipeline effectively.

We use Bullhorn ATS & CRM to store all of our information on our candidates and clients. We use it to bulk email and market jobs.

Bullhorn ATS & CRM is being used across the whole organization. We use it for candidate management, client management, and to track prospects. It solves the issues of organization and creating a daily routine. It also creates a lot of valuable data.

We are utilizing Bullhorn ATS across our entire company at a high level. It is great way to organize both our candidate/applicants as well as job orders and client information. The interface is easy to use and will help revolutionize they way you can access and organize data in many streams.
It helps us with Process Mapping and Change Management also as we can see trends in activity and adjust accordingly

Bullhorn was used to keep track of all of our candidates and prospects. It was used by both sales and recruiters. I would say that it helps recruiters a lot more than it helps sales. A lot of the info wouldn't cross over into areas it should have. It didn't provide enough options for the sales side of things. It wasn't clear who was a prospect and who was a candidate.

Bullhorn is a great ATS and CRM tool to use. This helps in activity tracking, reporting, candidate searches, and managing leads. It helped in maintaining our performance metrics, and for the reporting part. It is user-friendly and easy to navigate. You can also set reminders to follow up on items that you feel you might forget, and to track past emails. This will help a lot in recruiting strategy.

Bullhorn is our CRM and Applicant Tracking systems for the recruitment arm of our business. We have been using Bullhorn for about 5 years, and have seen lots of innovation and changes in the software in this time. Because of the integrations with other software, it is also used by finance / HR and our services arm to manage contractors, invoicing and time-sheeting.

Bullhorn is mainly used by the Talent Acquisition team to track all candidates, job orders, and the hub collecting all documentation and information on interviews and our internal process. Recruiters will add candidates to the system, link them to jobs we're working, move them in the pipeline based on where they are in our internal process, add their resume and supporting documents to their files tab, and record all interviews, notes, feedback, and communication we have with candidates. We also create all our own job descriptions and create the jobs in Bullhorn.

[It's] Used as an ATS and CRM across the whole organization. Used to organize candidates, employees, prospects, and customers. Partially replaced a previous ATS/CRM.

Bullhorn is currently being used by all of our Recruiters, Account Manager and Client Services for recruitment and job order management. We also have implemented the CRM component for the prospecting component of client acquisition. The ATS is used extensively for all stages of job order management and talent acquisition. Bullhorn helps to standardize the process and track the progression of roles and candidates. This enables consistent reporting across the organization so as a team, you can look for areas of success and areas that require improvement.

It is used by our whole organization. I, specifically, use it in recruiting. Bullhorn addresses job pipeline; organization; creating, maintaining, and managing task lists, and so much more. It helps recruiters to stay on track of jobs, manage the candidate experience, and even helps to identify which partner relationships need nurturing. It definitely helps to keep things moving along.

We selected Bullhorn as an upgrade from our prior ATS, Birddog. Having used it before, I was excited for the upgrade, or so I thought. Bullhorn is not great for non-agency recruiting. The big sell was all the customization....they neglect to tell you about training and that you do it all and have no idea how. They said their customer support is amazing, which it is in theory but I unfortunately used it multiple times a day and the answers would often counter prior answers.

Bullhorn is being used across our firm to keep track of candidates in the process for our recruiting engagements with clients. It helps us keep track of process steps and data associated with jobs, candidates, clients, and companies we work with. We also use it as a database to access prior candidates for new searches.

As a staffing agency, our entire organization uses Bullhorn CRM. Bullhorn is our main recruiting tool allowing us to easily manage sales leads, candidate leads, and all levels of the staffing process. It effectively addresses the time issue; this tool saves us a great deal of time by organizing each of our processes in a general tab format.

In my capacity at Procom as admin support, I use Bullhorn every day to manage contracts for our consultants. For example when I get notice of an extension from our client for a consultant, we're able to keep track over many years of data for pay increase and previous documents. This allows us to keep things organized for our own files, as well as make sure all the requirements are being met for our client.

The whole organization uses Bullhorn for many other tasks offered by the software. I understand that recruiters use Bullhorn for job posting and other functions. I believe we also use Bullhorn at our other locations throughout Canada.

A curious problem we face today in this sort of industry of playing admin/customer support for our clients is the issue of security. This often comes up on the onboarding process. Consultants are very careful who to give out their information to, but as it is a business requirement, it proves a difficult problem. Especially when you face the problem of trying to have a backup of your internal files. Bullhorn addresses this concern by storing information securely away from our own internal database in case anything were to happen to a hard drive.

It is used across the whole organization to streamline recruiting and sales communication and tracking.

We use bullhorn across all sales groups, but currently haven't integrated our back office. It has changed how we recruit and allowed us to put trackable metrics in place to reward new recruiters on metrics other than just placements. We have the basic (out of the box) account but it allows for a ton of custom fields thru the system which we have taken advantage of and it allows us the flexibility to run our small company, with our already in place program, via a out of the box solution. We couldn't be happier with bullhorn from email integration to ability to schedule follow up all the way to the recruiting life style - it saves us hours a day in keeping our candidates and clients in one easy to find place, and keeps us much more organized. Our biggest issue with our previous system was that it had not been updated in more than 7 years and was impossible to train new users on how to search the database, resulting in many not using it at all. The new database has allowed our recruiters to easily upload (and then find again!) candidates from all recruiting platforms. It also integrates with LinkedIn so we are able to see a candidate's LinkedIn profile right from the system which has allowed us to downgrade our financial spend with LinkedIn.

We were told when we were pricing Bullhorn "Prior to any contract signature, we’d evaluate your database and let you know if any of the fields you currently have would not be brought over via the free migration tool. If we find any fields, we will have a separate conversation on how to get that data into Bullhorn." Yea, that didn't happen and 8 months later we discovered 80K+ records "orphaned" in our database because Bullhorn didn't data map our records from SendOuts, the provider we previously used and that Bullhorn owns. When we called about why this wasn't done, we got the total runaround for almost three hours of the phone being told "I'll have to check your statement of work", "You have to pay extra for that", and finally "I'll call you back", which they didn't and have never done.

I told our account manager what happened and there was NO WAY we were renewing, because Bullhorn failed to hold up their promises from Day 1 and his response was "Please let me know who from our team informed you of the missing records."

So, our data conversion is still not complete, we are currently charged every month for 10 extra licenses that we don't use and that Bullhorn does not provide but will not stop charging us for, our company credit card has been charged twice without our authorization AND our Sales Admin is on the phone 2-3 times a week with Bullhorn Support trying to find missing data or correct a report for at least an hour every call (yesterday was three hours, we're lucky she doesn't quit us with the hassle Bullhorn puts her through). Bullhorn has been the worst vendor experience of my professional life. I have been audited by the IRS and it was easier than dealing with Bullhorn. I expect it will cost us $5-10K to restore the records if we leave IF we get all of our data back from Bullhorn.

And the reporting, the biggest reason we left SendOuts for Bullhorn was advance reporting functionality. Bullhorn's dashboards don't work (does that cost extra too?), you'll have to run 3-5 different reports to get your team's activities and check Bullhorn against their own records as client interviews and candidate prescreens will just disappear. So we have to pay for an additional software, InsightSquared, to sit on top of Bullhorn and provide those dashboards and activity metrics for another $50 a person per month, just to get what we were promised with Bullhorn. Total waste of time and money and a huge regret.