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Bullhorn ATS & CRM

Bullhorn ATS & CRM

Overview

What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing,…

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Learn from top reviewers

Bullhorn ATS & CRM Review

Rating: 10 out of 10
December 19, 2024
IncentivizedVetted ReviewVerified User
I used Bullhorn ATS & CRM as a full CRM system whilst working for a recruitment firm. All jobs were posted and there against the client at various stages of the recruitmen...
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Verified user
Administrative Assistant
Bullhorn ATS & CRM1 year of experience

Tech Talk ATS

Rating: 10 out of 10
December 7, 2022
IncentivizedVetted ReviewVerified User
I am part of the mentorship program. We have recruiters assigned to the account that are using Bullhorn ATS & CRM. Bullhorn ATS & CRM is easy to use. There are some fe...
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Kaye Actub
Employee - Human Resources
Account Supervisor
TSN Partners
Bullhorn ATS & CRM3 years of experience

Reliable ATS of all time.

Rating: 9 out of 10
December 5, 2022
IncentivizedVetted ReviewVerified User
In order to avoid confusion, Bull Horn helps us keep track of all the positions that are received from various direct clients, the number of submissions made by various team m...
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Shubham Chauhan
Employee - Human Resources
Team Lead
Cynet Systems
Bullhorn ATS & CRM2 years of experience

Overview of Bullhorn Features

Rating: 10 out of 10
June 23, 2022
IncentivizedVetted ReviewVerified User
We use Bullhorn ATS & CRM for all of our candidate and client contact information, appointment and interview scheduling, and the main point of communication and tracking f...
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Rachel Freedenberg
Account Manager - Sales
Director of Partnerships
Treeline, Inc.
Bullhorn ATS & CRM7 years of experience

You wouldnt want to use anything else

Rating: 9 out of 10
April 7, 2022
IncentivizedVetted ReviewVerified User
We use Bullhorn ATS & CRM as our main CRM it enables us to easily track processes, add new candidate and client information, set reminders, send out mass emails and manage...
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sasha Cooper
Manager - Human Resources
Head of People
Optimus Search
Bullhorn ATS & CRM5 years of experience
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/bullhorn…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month per user
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Product Demos

Bullhorn ATS & CRM Demo

YouTube
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.9
Avg 7.9
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Product Details

What is Bullhorn ATS & CRM?

Bullhorn provides software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology help companies engage candidates and win customers. The vendor states that presently more than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.

Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.

Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.

Bullhorn ATS & CRM Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Bullhorn ATS & CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Bullhorn ATS & CRM Integrations

Bullhorn ATS & CRM Competitors

Bullhorn ATS & CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesEurope, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand
Supported LanguagesEnglish, Dutch, French, German, Spanish

Frequently Asked Questions

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.

Bullhorn ATS & CRM starts at $99.

JobDiva, JobAdder, and Aqore are common alternatives for Bullhorn ATS & CRM.

Reviewers rate Job Requisition Management and Company Website Posting and Customized Application Form highest, with a score of 9.3.

The most common users of Bullhorn ATS & CRM are from Small Businesses (1-50 employees).

Bullhorn ATS & CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)60%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)10%
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Comparisons

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Zoho Recruit

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Reviews and Ratings

(213)

Reviews

(1-5 of 29)

Worst system and customer service I've ever used professionally

Rating: 1 out of 10
February 13, 2020
MA
Mathew Anderson
Vice President of Human Resources
Skye Recruitment Solutions (Staffing & Recruiting, 11-50 employees)
Vetted Review
Verified User
Bullhorn ATS & CRM
2 years of experience
View profile
Use Cases and Deployment Scope
We use Bullhorn ATS & CRM to store all of our information on our candidates and clients. We use it to bulk email and market jobs.
Pros
  • Good integration options with a number of 3rd party programs. We use Vonage and it is honestly really great to integrate into Bullhorn.
  • It works most of the time and the phone app for it is particularly good.
Cons
  • Bullhorn Customer Support is the absolute worst I've ever worked with.
  • Absolutely no advanced training to help set up your dashboards or any advanced functionality. You either need to have a programmer on staff to work on it or pay Bullhorn to help you set up any of the more advanced capabilities that it has. You had better like it out of the box otherwise it's going to cost you.
Likelihood to Recommend
I called and asked for training on setting up my dashboards to actually help us utilize workflow and track candidates through the process, and they sent me to their website to watch training videos. The videos don't help at all with anything more advanced, so we are going to have to pay more on top to get their team to set it up for us.

We also didn't know that if we wanted to send emails to our customers and candidates through the system, we would have to send one at a time. This absolutely DESTROYED our email credibility with email service providers and ISP's because if we wanted to send a job to 100 of our candidates to see if anyone might be interested in the job, it BCC's everyone instead of sending each individual an email.

Unfair contract terms which auto renew (BEWARE) , Terrible customer service, awful technology (AVOID!)

Rating: 1 out of 10
February 17, 2022
Verified User
Director in Customer Service
Staffing & Recruiting Company, 1-10 employees
Vetted Review
Verified User
Bullhorn ATS & CRM
3 years of experience
Use Cases and Deployment Scope
Doesn't solve any of my business processes, only used an expensive CV database.
Pros
  • Storing CV's
Cons
  • Contracts - auto renewal for 12 months, if notice is not given 60 days before.
  • Clunky system, very slow
  • Website integration - Need a team of web developers to integrate website
  • Boring user interface, makes CRM system a chorr
  • Customer service. No one answers the phone. People take 5 days to get back to you on email, you send another reply to that email, you have to wait another 5 days. Outrageous service.
  • No account managers or point of contact for customers. No check-ins to see how I am getting on with the system.
Likelihood to Recommend
Well suited for companies with awful processes and are happy with a clunky system their staff don't want to use. Not suited for smart, young, and agile companies, that want to provide an excellent service to their clients and candidates.

Talent Acquisition

Rating: 5 out of 10
January 31, 2014
Verified User
Consultant in Human Resources
Staffing and Recruiting Company, 11-50 employees
Vetted Review
Verified User
Bullhorn ATS & CRM
1 year of experience
Use Cases and Deployment Scope
Bullhorn is the ATS system our agency uses for all of our candidate and client information. Its used in all of our staffing departments (i.e. HR, Admin, IT, Accounting/Finance). I've been working on Bullhorn for approx. a year. This is the first experience I've had working on an ATS system and I find Bullhorn to be very user friendly. It's extremely user friendly.
Pros
  • Easy to navigate
  • User friendly
  • Offers learning opportunities
Cons
  • Bullhorn seems to have a lot of technical issues- Freezing, closing, etc.
  • At times some of the function buttons will disappear and you need to log out & back in to get them to reappear
Likelihood to Recommend
Def. user friendly for Talent Acquisition

The WORST SERVICE I have experienced in my life, mediocre-to-average software when it works properly

Rating: 1 out of 10
February 18, 2016
Use Cases and Deployment Scope

We were told when we were pricing Bullhorn "Prior to any contract signature, we’d evaluate your database and let you know if any of the fields you currently have would not be brought over via the free migration tool. If we find any fields, we will have a separate conversation on how to get that data into Bullhorn." Yea, that didn't happen and 8 months later we discovered 80K+ records "orphaned" in our database because Bullhorn didn't data map our records from SendOuts, the provider we previously used and that Bullhorn owns. When we called about why this wasn't done, we got the total runaround for almost three hours of the phone being told "I'll have to check your statement of work", "You have to pay extra for that", and finally "I'll call you back", which they didn't and have never done.

I told our account manager what happened and there was NO WAY we were renewing, because Bullhorn failed to hold up their promises from Day 1 and his response was "Please let me know who from our team informed you of the missing records."

So, our data conversion is still not complete, we are currently charged every month for 10 extra licenses that we don't use and that Bullhorn does not provide but will not stop charging us for, our company credit card has been charged twice without our authorization AND our Sales Admin is on the phone 2-3 times a week with Bullhorn Support trying to find missing data or correct a report for at least an hour every call (yesterday was three hours, we're lucky she doesn't quit us with the hassle Bullhorn puts her through). Bullhorn has been the worst vendor experience of my professional life. I have been audited by the IRS and it was easier than dealing with Bullhorn. I expect it will cost us $5-10K to restore the records if we leave IF we get all of our data back from Bullhorn.

And the reporting, the biggest reason we left SendOuts for Bullhorn was advance reporting functionality. Bullhorn's dashboards don't work (does that cost extra too?), you'll have to run 3-5 different reports to get your team's activities and check Bullhorn against their own records as client interviews and candidate prescreens will just disappear. So we have to pay for an additional software, InsightSquared, to sit on top of Bullhorn and provide those dashboards and activity metrics for another $50 a person per month, just to get what we were promised with Bullhorn. Total waste of time and money and a huge regret.

Pros
  • It's pretty
  • Boolean searchable
  • Drag & drop module formatting
Cons
  • Very slow, freezes up multiple time a day.
  • Horrible, horrible service. You will not get called back, you'll be on the phone with them for hours getting transferred or asked repeatedly what you are talking about, even while they are remotely linked in and SEEING WHAT YOU ARE TALKING ABOUT ON THE SCREEN.
  • Overpromised & underdelivered. You will need to personally check to make sure they do everything they say they will and get everything in writing.
  • Overpriced and you cannot flex users down. Once you add a user, you pay for them for the rest of the contract term, whether you use that license or not.
  • Ineffectual training. You'll get a basic overview, but there are no advanced user videos, user guide or tutorials. If you want Best Practices training, you have to pay for it and I won't since the quality of the service we've received so far has been so low, why would I trust Bullhorn with more?
  • Dashboards do not work. There is no training to set up your dashboards, so best of luck to you!
  • Reporting is clunky, you'll need to run 3-5 reports to track activity (we track 6 things and have to run 3 different reports) and interviews and candidate prescreens disappear randomly.
  • You cannot trust the database when stuff just doesn't show up.
  • You will hear from your sales rep ONLY about selling to you. There is no single point of contact to take care of your problems, you get who you get when you call into support, so you will be having to reexplain the situation over and over and over again.
  • Support team does not care if they fix your problem. They just want you off the phone.
Likelihood to Recommend
I would never recommend Bullhorn. I would recommend SendOuts if it was still supported. We will likely move to JobScience.

Fantastic Recruitment focused CRM System

Rating: 10 out of 10
Incentivized
June 28, 2018
DW
Darren Weeks
UK Manager - Recruitment Operations & Marketing
aap³ Recruitment (Human Resources, 11-50 employees)
Vetted Review
Verified User
Bullhorn ATS & CRM
5 years of experience
View profile
Use Cases and Deployment Scope
Bullhorn is our CRM and Applicant Tracking systems for the recruitment arm of our business. We have been using Bullhorn for about 5 years, and have seen lots of innovation and changes in the software in this time. Because of the integrations with other software, it is also used by finance / HR and our services arm to manage contractors, invoicing and time-sheeting.
Pros
  • The marketplace of integrations with other software is a great bonus, allowing us to leverage Bullhorn across departments to manage from start to finish our contractors
  • Constantly evolving and progressing the software, building upon past versions and improving the design and functionality based on customer feedback
Cons
  • An app for phones would be a great bonus, as the mobile browser version isnt particularly user friendly on a small screen
Likelihood to Recommend
Brilliant as a full service recruitment platform. Where it hasnt worked so well is on the IT Services side of our business. We tried to look at Bullhorn for this so we could have one system across the business, but the functionality is to Recruitment focused to make it viable
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