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Bullhorn ATS & CRM

Bullhorn ATS & CRM

Overview

What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing,…

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Recent Reviews

TrustRadius Insights

Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of …
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NON-recommendation, dirty data

1 out of 10
March 06, 2023
Bullhorn, has provided inaccurate details about applicant/s.<br>Applicant/s are not given proper relief, usually 30 days<br>to correct, …
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Bullhorn Review

1 out of 10
June 21, 2022
I was recently migrated (April '22) from Sendouts ATS (15 years) to Bullhorn ATS. I find the Bullhorn product to be far inferior to the …
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Bullhorn's Bully Employees

1 out of 10
April 19, 2022
Bullhorn is our ATS/CRM. We use it for all our Recruiting and Business development tracking and management.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Job Requisition Management (56)
    5.8
    58%
  • Applicant Tracking (57)
    5.8
    58%
  • Resume Management (57)
    5.7
    57%
  • Candidate Search (57)
    5.6
    56%
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/bullhorn…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month per user
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Product Demos

Bullhorn ATS & CRM Demo

YouTube
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

5.5
Avg 8.0
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Product Details

What is Bullhorn ATS & CRM?

Bullhorn provides software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology help companies engage candidates and win customers. The vendor states that presently more than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.

Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.

Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.

Bullhorn ATS & CRM Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Bullhorn ATS & CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Bullhorn ATS & CRM Competitors

Bullhorn ATS & CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesEurope, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand
Supported LanguagesEnglish, Dutch, French, German, Spanish

Frequently Asked Questions

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.

Bullhorn ATS & CRM starts at $99.

JobDiva, JobAdder, and Aqore are common alternatives for Bullhorn ATS & CRM.

Reviewers rate Publish to Social Media highest, with a score of 7.2.

The most common users of Bullhorn ATS & CRM are from Mid-sized Companies (51-1,000 employees).

Bullhorn ATS & CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)60%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(196)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of applicant tracking and customer relationship management. Users find Bullhorn ATS to be highly beneficial for organizing candidate and client information, managing job orders, and mapping out recruitment processes. With its customizable features and flexibility, Bullhorn ATS caters to the unique needs of small companies as well as large recruiting organizations.

A key use case for Bullhorn ATS is its ability to centralize and organize candidate and client data, saving valuable time by keeping all relevant information in one place. Users have praised Bullhorn ATS for its user-friendly interface and intuitive design, making it easy to navigate and learn. It has significantly improved the training process for new users, allowing them to quickly upload and locate candidates from different platforms.

Another notable feature of Bullhorn ATS is its integration with LinkedIn, which has helped reduce financial expenditure on the platform. This integration enables seamless synchronization of candidate information between Bullhorn ATS and LinkedIn profiles, optimizing the recruitment process.

While Bullhorn ATS has received positive feedback for its effectiveness in streamlining business processes and managing candidate pipelines, some users have experienced reliability issues and slow support response times. Nonetheless, Bullhorn ATS remains a popular choice for organizations seeking a comprehensive solution for applicant tracking, customer relationship management, and overall business development.

Based on user reviews, here are the three most common recommendations for Bullhorn:

  1. Try it out and see if it suits your needs. Users recommend giving Bullhorn a try, especially for staffing and recruiting firms. They mention that Bullhorn has many functions and capabilities, making it suitable for tracking candidates and managing the recruitment process. While there may be occasional glitches and technical issues, users generally find it fairly easy to use and effective for their job.

  2. Consider alternatives. Some users suggest exploring other CRM options as they believe there might be better alternatives to Bullhorn available in the market. However, it's important to note that this recommendation may vary depending on individual preferences and requirements.

  3. Invest time in learning the system. Users highlight the importance of dedicating time to learn Bullhorn in depth, as it can be expensive and requires some effort to fully understand all its features. However, once users become familiar with the system and know how to use its features effectively, they believe Bullhorn brings significant benefits in terms of tracking candidates, scheduling interviews, and pipeline management.

Overall, users highly recommend Bullhorn for staffing and recruiting firms, especially those dissatisfied with their current ATS or startup staffing firms in need of an ATS solution. Despite occasional glitches and the need for time investment in learning the system, users find Bullhorn to be a valuable tool in their recruitment processes.

Attribute Ratings

Reviews

(1-25 of 36)
Companies can't remove reviews or game the system. Here's why
December 05, 2022

Reliable ATS of all time.

Shubham Chauhan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In order to avoid confusion, Bull Horn helps us keep track of all the positions that are received from various direct clients, the number of submissions made by various team members and recruiters, and the status updates of the candidates like offers and interviews, etc. In order to learn more about the candidate's application status and make the appropriate moves, they can examine notes entered into Bull Horn.
  • Tracking of Candidate's application.
  • Submission/ Interview/ Start Reports.
  • Real Time Search and Sourcing Tool.
  • It is more complex if we compare to the other ATS like CB and Job Diva.
  • UI could be more better.
  • It is very slow to work on.
Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
June 21, 2022

Bullhorn Review

Jack Young | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I was recently migrated (April '22) from Sendouts ATS (15 years) to Bullhorn ATS. I find the Bullhorn product to be far inferior to the much older Sendouts product. So many ridiculous functionality issues. Search radius for candidates maxed out at 100 miles. I recruit nationally. Sendouts' search radius was 500 miles. Getting logged off the system if actions are not taken within an arbitrary time period. My personal notations on candidates require me to click several tabs to read. While scrolling through a candidate list on Sendouts I was able to clearly read my notations on the candidate's homepage. In entering search strings having to double click on skills to have them populate is a joke. The email functionality makes AOL look state-of-the-art. I could go on and on. Does anyone know of an ATS provider that can migrate me out of Bullhorn. I may be in a pickle regardless based upon a time commitment I made for the product. I just figured that if Bullhorn was the "newer, more robust survivor and acquirer" they'd have a better mouse trap. I couldn't have been more wrong. Last but not least - haven't been able to figure out the integration with LinkedIn! Sincerely, Frustrated in NY.
  • Their tech support personnel are sympathetic and reasonably informed on the phone.
  • They migrated me for free - but you know what you get for free.
  • Their logo makes sense.
  • Search radius of 100 miles is absurdly small.
  • Email functionality is archaic.
  • Establishing search strings requires double-clicking into fields.
The product is clunky at best and downright useless if needed for true applicant tracking and communications.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our onboarding and recruiting teams utilize Bullhorn ATS & CRM to keep track of our candidates, employees, projects, and placements. All communications with an employee are housed in the candidate's Bullhorn profile, as well as all contact information, relevant files, and corresponding submissions and placements for projects. Client information for projects and headcounts to fill are housed in their respective Bullhorn profile.
  • Easy to read format
  • Integration with email and Zendesk
  • Easy search function
  • Separate onboarding layout (isolated space to enter onboarding progress notes in ticket format).
  • More built out home page. To a new user it looks like it hasn't fully loaded.
  • I wish the recent pages on the left side menu saved more pages before deleting them. While onboarding multiple people it helps to have multiple pages loaded on the menu.
Bullhorn ATS & CRM works well for recruiting and placement functions. It's great for housing all pertinent information about a candidate in one spot. For onboarding functions, it is definitely possible to overcrowd the notes section of the candidate profile, which is why Bullhorn is not best suited for documenting the onboarding process for new employees.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using Bullhorn ATS & CRM solved the biggest problem that we were facing of using multiple platforms. It is one platform that takes care of end-to-end solutions for staffing. I had the pleasure to use it a couple of times for my teammates. I could clearly see a difference in the efficiency by saving time while using Bullhorn ATS & CRM. The compilation of creating a task list becomes easy and everything from the candidate can be seen at a click of a button.
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
  • I wish we could avoid the support call to install a few new features.
  • The navigation from one feature to another is slightly tricky at times. Not difficult but can get tricky for a new person.
  • The search engine can get better and more specific with the niche.
Hiring is made easy with Bullhorn ATS & CRM in the previous company where I worked. The fact that we can manage various steps in hiring a candidate as per our convenient timeline is priceless. This helps us to get ready with all permutations and combinations for the candidates to be hired. At the same time, the same software stays as a lifelong management tool for the employees hired.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn ATS/ CRM is used company wide to support recruitment activities. Bullhorn acts as a central repository for all applicants resumes and respective details. Bullhorn helps in sourcing candidates as well as creating a database of all candidates organisation wide. It helps in recruitment by allowing the user to source candidates across the internal Bullhorn database and offers integration with other job boards.
  • Tracking Candidates
  • Sourcing Resumes
  • Multi User system - allows for collaboration across the organisation
  • The interface is complicated and not so user friendly
  • Resume sourcing does give adequate results as compared to other ATS
  • Integration with job boards like Careerbuilder/ Monster/ Dice can be much better
Bullhorn is well suited for large recruitments firms wherein there are upwards of 200 employees and it will not be favourable to use Bullhorn if there are just 40-50 active users. Bullhorn is suited when the organization doesnt want to invest in multiple tools like Monster resume search, Careerbuilder, Dice Resume and use just one system and get all the other portals integrated.
Michael Tosto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn is our main ATS & CRM, used across the entire US business.
  • Candidate database allows for us to store and search for relevant candidates
  • Stores all of our client data and client history
  • Allows us to track all of the activity of our recruiters and sales people
  • A deeper integration with Outlook
  • A deeper integration with LinkedIn
As a recruitment company Bullhorn is our main system of record for all that we do; recruiting & sales. In addition, it allows us to report on activity, have insight into the effectiveness and efficiency of our recruiting teams. Being software developed specifically for the staffing industry you can, for the most part, use it right off the shelf. However, it's highly customizable to match your current workflow.
Marine Fremy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Bullhorn is used accross the whole organization by account managers, recruiters, client services with other software.
It is used for all our recruitment process, from searching candidates to place them, but also by sales people to follow-up their prospects, clients, creating jobs. It helps daily to make the link between all the departments as a recruitment cannot be successful if we do not [do it] as a team.
  • Identify quickly available candidates through the availability date
  • Know all the history of the candidates for the last years thanks to notes, submissions, etc.
  • Set up tasks or appointments so you do not miss any follow-up
  • Be able to change Ownership of Tearsheets, so if someone leave the company you can add the new person as owner
  • In the Submission Tab, have more details to have a whole picture of the process. Currently, the details in the process are only if the placement is successful. Ie : Web response - Prescreen / Candidate not selected based on resume / prescreen - Submission - AM Declined - Client Submission - Declined by client / Withdrawal - Interview appointment - Declined - Placement
  • Drag & drop candidates in jobs so we make a list of potential candidates for these jobs these candidates might be contacted after by another person. We can create a tearsheet, but it would be useful to add these candidates directly in the jobs (ie projects on Linkedin)
Bullhorn helps to follow-up recruitment process easily after a submission (cf submission tab). However, previously during prescreen and messages left, it's just a lot of notes. It would be better to have in one simple list all the candidates contacted.
Which can be difficult is to make the link between similar project. Yes, we can search by jobs, go into the job, then in notes, but be able to run a more complex search to say I want all the similar jobs as... and have a list of all the persons contacted & status (not reply, message left, submission...) would save a precious time.
Kristyn Cole | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn is used across our whole organization. Mainly, recruiters and branch managers use it. We use Bullhorn to manage our applicants and where there are in the process of being hired or interviewed. We are able to filter our applicants by using shortlists and tearsheets. Even if we don't have a position for the applicant, we can put them on a tearsheet or shortlist for future openings. We are also able to easily search for our applicants with their phone numbers or names making it easier to pull up their file. I use Bullhorn for probably 75-80% of my business functions with recruiting. I am not sure how I would manage without Bullhorn.
  • Filtering candidates
  • Locating candidates files
  • Keeping track of where everyone is in the process
  • Notes - leaving notes helps our entire company see where we are with each candidate
  • Shortlist status - it is tedius to have different notes and different shortlist status. Shortlist status do not really help me in recruiting
  • Textkernel in Bullhorn is sometimes difficult for me - too many clicks and buttons
  • I would like to see more details required in candidates files - like a resume. So many candidate come through with their name and phone number and nothing else. Takes a lot more time for us to find out what their background is than if it was just a required field when applying
Really great to use searching for candidates by name or phone number. It is harder to use when I have to filter by job posting. It just doesn't work as easy. I wish I could just click on a job, and see everyone who has applied for it. But instead I need to find the job, find the posting, and click on 3 other things to see who applied. It works great when I need to make notes on where I am at with any candidate.
Score 2 out of 10
Vetted Review
Verified User
BullHorn is being used across my entire organisation to
  • Track and manage client & candidate interactions.
  • Search clients & candidates based on a specific requirement or location.
  • Market to via SMS, email and phone.
  • Manage the sales pipeline effectively.
  • The ability to hashtag consultants, client contacts & candidates.
  • The ability to customise individual views at the consultant level, and from an administrator perspective customise yourself without the help of the tech team.
  • The appearance is user friendly, and there is online training to onboard new staff to the software.
  • It's old & clunky with attempts to modernise its appearance & features.
  • The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. E.g., you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
  • The filters don't work correctly. E.g., we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
  • The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types) and each one required individual customizing (fair) which then played havoc if it didn't match up to the master file which overrode the other 3. E.g., ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
  • The migration from our old CRM was poor. One example - We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales.' We were refused assistance in fixing this.
  • It's slow to load.
  • Clear your cache daily - or things will break.
  • No ability to add locations to a profile - you need to add each individual child company for it to appear in a search even when there is only one contact for the lot. For example, one of our clients has 176 medical practices and for these to appear in any searches, they had to be individually added as full profiles rather than added in as a location despite there being one recruitment contact.
I cannot suggest any company should use this system for any other reason than a learning experience - my 12 months on the platform identified what I did and didn't want in my next ATS.
Mathew Anderson | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We use Bullhorn ATS & CRM to store all of our information on our candidates and clients. We use it to bulk email and market jobs.
  • Good integration options with a number of 3rd party programs. We use Vonage and it is honestly really great to integrate into Bullhorn.
  • It works most of the time and the phone app for it is particularly good.
  • Bullhorn Customer Support is the absolute worst I've ever worked with.
  • Absolutely no advanced training to help set up your dashboards or any advanced functionality. You either need to have a programmer on staff to work on it or pay Bullhorn to help you set up any of the more advanced capabilities that it has. You had better like it out of the box otherwise it's going to cost you.
I called and asked for training on setting up my dashboards to actually help us utilize workflow and track candidates through the process, and they sent me to their website to watch training videos. The videos don't help at all with anything more advanced, so we are going to have to pay more on top to get their team to set it up for us.

We also didn't know that if we wanted to send emails to our customers and candidates through the system, we would have to send one at a time. This absolutely DESTROYED our email credibility with email service providers and ISP's because if we wanted to send a job to 100 of our candidates to see if anyone might be interested in the job, it BCC's everyone instead of sending each individual an email.
Gregory Eidlen, CPC, TSC, CTS, CSP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn ATS & CRM is being used across the whole organization. We use it for candidate management, client management, and to track prospects. It solves the issues of organization and creating a daily routine. It also creates a lot of valuable data.
  • Candidate Tracking
  • Client Management
  • Technology is not always the best
  • A lot of things are constantly pushed to 3rd parties
Bullhorn ATS & CRM seems to be one of the most suitable options for staffing firms. It lacks some functionality that could probably make it the best of the best. Things such as adding artificial intelligence, improving on internal search, and focusing on creating their own solutions for different functionalities rather than make it a 3rd party vendor.
Score 9 out of 10
Vetted Review
Verified User
Incentivized

Bullhorn is one of the best Recruiting tools that I have used in my recruiting career. It's very fast, very reliable, and user-friendly. I can do a quick search of who is calling me just by entering the phone number in the system. It saves time in resume submissions, contact details, and other data, and the interface that helps with tracking candidates in a timely manner. Interactions between team members through Bullhorn is awesome, as you can send notes directly to email accounts to ensure they're seen.

  • It fetches the right resumes with the right keywords and filters.
  • One of my favorite features is for mass email. Once you have the right candidates you just have to add them in a Tearsheet and just do mass emails to them. It saves times and effort.
  • I wish we could see the name of the candidates attached to a job with notes. Instead, we have to click and go inside to check who is the candidate attached to that job.
I have used many ATSs in my Recruiting career and I can proudly say that Bullhorn is the best out of them. It's easy to fetch the right candidates from the database with the right filters. You can also find them with the first and last name, email ID, or even with the phone number. It makes life easy when it's time to check who is calling just by looking at your caller ID and typing the number in Bullhorn.
Mass Emailing is one of the best features where you can send emails to a bunch of the right candidates without showing them that it's a mass email, as it looks more of a personal email.
Reporting is also an effective tool in Bullhorn. To track personal performance, it helps in getting the data of the last day, week, month or year. It's a pretty impressive feature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Bullhorn ATS for application tracking for IT Staffing. It stores resume submissions, contact info, and other data and the interface help in tracking the recruitment process of a candidate, jobs, placements, and related info.
  • Tracks data.
  • User-friendly.
  • Resume search function.
  • The new Novo interface requires more clicks than the previous version when viewing data.
It's user-friendly and easy to communicate with team members. The Boolean search function is accurate and the interface is nice.
Bhargavi Sahay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Bullhorn ATS for application tracking for our IT recruitment agency. ATS is essential for a lot of reasons especially in the recruitment industry where all the work happens through Resume tracking. It's a great way to save Data and the interface helps in tracking the recruitment process of a candidate/ Job. The new Novo Interface is even better and a lot handier.
  • The submission tracking of a candidate and where they are at in the process.
  • Resume Parsing, auto populating the information makes the work easy.
  • Bullhorn enables other applications to be linked to it as well, eg- Textus, which makes the work easy in contacting candidates.
  • I think just the timing, sometimes the candidate information ton the notes section takes a bit time to load unless I immediately click, but this could be a network issue.
  • It would be convenient if there is a way to save all the search strings that I actually maintain in a different folder on my desktop.
I think especially in the IT Recruitment industry where Keywords plays a major role, Bullhorn can contain a vast database of IT folks here in Canada and abroad. out of all the tools I have used, Bullhorn is the most user-friendly and easiest to pick up as a new user.
July 12, 2019

Bullhorn ATS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn is used company-wide. We have different branches throughout Canada and the United States, and all offices using the same tool helps us keep track of candidates in different cities and make sure we aren't working with someone else's candidate.
  • It keeps all of the necessary information for each job requisition in one spot.
  • Organizes information well and succinctly.
  • Very intuitive.
  • The candidate search function isn't the easiest to use.
  • There are a lot of unnecessary tools or cards that can make the screen seem cluttered sometimes.
  • It would be nice to be able to delete notes or submissions if they're accidentally put on the wrong jobs.
  • For the TextUs integration, I think it'd be better if there was a tab for texts like there is for emails, rather than being added to the Notes field and making it very difficult to go back and find the information you need.
  • Duplicate candidates in BH -- it would be great if you could combine the accounts and delete one of them.
Communications between team members through Bullhorn is great, since you can send notes directly to email accounts to ensure they're seen.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn is a great ATS and CRM tool to use. This helps in activity tracking, reporting, candidate searches, and managing leads. It helped in maintaining our performance metrics, and for the reporting part. It is user-friendly and easy to navigate. You can also set reminders to follow up on items that you feel you might forget, and to track past emails. This will help a lot in recruiting strategy.
  • Maintaining and managing the pool of candidates.
  • Tracking applicants and updating their status.
  • User-friendly and great customer service.
  • New features are rarely communicated, hence it does take some time to adapt.
  • Currently, there's no data mining tool available at no cost, which would allow us to clean the data.
  • Has a lag in-between, and will log you out if there is any problem with parsing the resume, but that is ok.
If you are into staffing and recruitment, this is a great tool to get, with all the features, and there are many options that you can customize based on your needs. It's easy to handle, and they have a great customer support team to address your queries on the go. Bullhorn has a reliable and nice modern user interface; you will definitely like it.
June 22, 2018

Bullhorn Review

Alexa Betze | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Bullhorn as our primary Applicant Tracking System. We input all of our candidates into it, make notes regarding candidates, source within it for older candidates for new roles, post and publish our roles within it, etc. It is being used across the whole organization. This allows for us to see every candidate who has ever been contacted and also keep track of our candidates, where they're at in their job search, record when we contacted them and how we contacted them, as well as track where we're at in the recruitment of the jobs we're working.
  • Very user-friendly and self-explanatory
  • Great at keeping track of candidates, including where we're at in the recruitment process with them and where the candidate is at in their job search
  • Very easy to use in an organization because you can check in on who has contacted what candidate and ensure that you're not double calling candidates
  • Candidate sourcing is sometimes difficult as the search bar and filters sometimes do not work
  • Glitches a lot - will kick you out often or will not properly parse resumes or upload them
  • Attaching files is sometimes difficult and this feature also seems to glitch often, as well
BH is very user-friendly and easy to be trained on. It provides a good space for tracking candidates and is great for notes regarding candidates. However, there are many glitches in the system and instances in which these great features do not always work as they are meant to. Also, the candidate sourcing pool does not prove very effective and it is hard to delete candidates once they've been inputted into the system.
Donald King, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Bullhorn is used across the organization. We use it for sales opportunity tracking, as well as applicant tracking, and employee on-boarding.
  • It's easily customizable.
  • They have one of the best support teams of any software vendor I've done business with.
  • The search capabilities are unmatched.
  • I'd love to be able to automatically email candidates when we mark them as "not qualified" or "not a fit" for a role.
  • I am ready for the back office and on-boarding product to get a UI facelift. I've heard it's on the way!
  • I would love to have a mobile app that employees could use to submit their time sheets. They can use the mobile version of the website, which is fine, but it would be great to have this functionality in the mobile app.
Bullhorn is well suited for medium to large scale companies. They integrate with a variety of different vendors, offering different software solutions for your business.
Isaac Castelan (LION) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Bullhorn is our current CRM and it helps out with finding and adding candidates. A very well put database for us. Bullhorn is being used across Procom in its entirety. As of right now, not sure of any. It does lag a lot though causing us not being able to use it effectively at times.
  • Addition of candidates and effective candidate database
  • Bullhorn is a great ATS because it is easy to navigate making your workload A LOT easier
  • I used a proprietary ATS at my old job and it was not as efficient as Bullhorn
  • I think Daxtra search needs to be free and not of charge. Adding costs to everything in BH is getting out of hand
  • I think certain tabs need to have more information added and list of things we can add without having to pay extra for anything
  • Some more effective BH training would be greatly appreciated.
Bullhorn tracks my applications and submittals. It is a very effective tool if you use it correctly. Sometimes the glitching and lagging can be annoying and I think that needs to improve.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Bullhorn CRM across our whole organization. It helps streamline our candidate intake, interview and job placement process. It also helps us organize our clients. As an admin, it helps me keep track of who is interviewing and when. It links with Outlook so all emails can be sent via Bullhorn (BH) and automatically documented in the appropriate place i.e., candidate file or client file.
  • It tracks our candidate and client interaction with great detail.
  • I like the Bullhorn for email function - instead of sending an email via Outlook and then having to copy and paste it into BH, BH will open Outlook email for me and then automatically place a copy of the email in the recipients BH profile.
  • BH will parse resumes received via email - lessening the amount of information manually added.
  • Creating reports - I have ones that were created by BH but I cannot change the specifications to meet my end of the year needs.
  • Cannot create an Excel sheet directly from a tear sheet - I have to save the tear sheet then go into the search bar and search for the name of the tear sheet in order to download it as a CSV file.
  • Cannot print task lists - I had to create a ticket and they showed me a workaround.
It tracks candidates, clients and jobs very well. There are some areas though, that have too many steps or are overly complicated like not being to print a task list, but I can print a job list or candidate list. In order to print a task list, I have to select all, then copy and paste into an Excel sheet.
January 29, 2018

Bullhorn CRM Review

Adam Oakes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Bullhorn CRM for recruiting and sales, we use the recruiting tools within and we use it to track our candidates from submittal to hire. It is also used for reporting, note keeping, and generating new leads. It is very effective for organization purposes but the recruiting is a bit weak in my opinion.
  • Reporting - It is very easy to track reports and look at statistics/vitals for each recruiter and salesperson within any timetable.
  • Recruiting - I think it is hard to filter through searches as each canddiate just shows the name of the candidate and their job title, highlighting is not shown when the candidate is opened up.
Bullhorn CRM is well suited for keeping track of candidates when entered into the system. It is less appropriate as the primary source for recruiting efforts.
Jeff Asselin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Bullhorn to manage a majority of our business needs. We use the CRM features in business development as well as client retention. Bullhorn is what we use to track candidates and the entire recruiting process for our clients. Bullhorn also offers back of the house features that we use from time to time.
  • Track and manage leads and sales pipeline
  • Easy to convert leads to real sales opportunities and eventually convert the opportunities into jobs. All of this is done seamlessly with little to no duplication of content.
  • Reporting can be exported to Excel.
  • Searching databases can be clunky at times (certain contact searches don't always return data from lead database).
Bullhorn CRM is good at keeping prospect and contact information up to date. There are many plugins that help simplify processes. We have Shoretel VOIP telephone system - there is dialer plugin that dials contacts by clicking on their telephone number in the Bullhorn record. The dialer plugin also prompts to add a note to record a summary of the call.
Wendy Kennah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Bullhorn is currently being used by all of our Recruiters, Account Manager and Client Services for recruitment and job order management. We also have implemented the CRM component for the prospecting component of client acquisition. The ATS is used extensively for all stages of job order management and talent acquisition. Bullhorn helps to standardize the process and track the progression of roles and candidates. This enables consistent reporting across the organization so as a team, you can look for areas of success and areas that require improvement.
  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
  • Submission Management- Although there is a submission entity in Bullhorn that allows you to do a lot of things, this is one area that could still use improvement in terms of the ability to search web responses more efficiently and displaying of the pay/bill rates that are entered within the submission process. More configuration here would be great.
Bullhorn is well suited for any staffing organization. They continue to invest in and listen to their customers for ways to continually improve their product and to make changes that enhance the user experience. The ability to configure and customize the work flow for your organization is key, and a lot of that can be accomplished out of the box.
January 25, 2018

Bullhorn CRM Review

Justin Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our whole organization uses Bullhorn CRM and its helps our organization with creating, maintaining, and managing task lists, and so much more. It really helps with both recruiters and sales associates to keep track of our consultants and job tasks at hand. It is a great tool for pipelines, and keeping tasks on candidates and clients.
  • Bullhorn addresses job pipeline; organization; creating, maintaining, and managing task lists.
  • Bullhorn helps me to manage my daily activities.
  • Bullhorn helps us keep track of all of our current job reqs, consultants and possible leads which all associates can view!
  • Bullhorn Pulse is an awesome tool as well.
  • Bullhorn notifies when your candidates may fit a job requirement
  • Been having some issues with login, but I'll take that con since everything else is so awesome!
Bullhorn is a great tool for containing all information needed for our firm to work efficiently. We would honestly be lost without it. I am glad that our company uses this tool and I would highly reccomend Bullhorn CRM.
Kim Whiteley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Mee Derby is an Executive Search firm and has been a bullhorn user for 12 years, we use it to run our business. We are a team that is geographically dispersed and Bullhorn allows us all to work remotely and communicate in real time in reference to both our clients and our candidates. We have been been extremely happy with Bullhorn and the fact that the tool is scaleable for our needs. Highly recommend Bullhorn to any client looking for a new ATS.
  • Intuitive, easy to use.
  • Easy to manage open jobs orders and track activity against those jobs.
  • Easy to add new data both on the client and candidate side.
  • Still feel that there needs to be improvement on search capabilities.
  • Longterm would like to see a seamless integration to invoice our clients through Bullhorn.
Feel that it is well suited for organizations of all sizes.
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