TrustRadius Insights
Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of …
Starting at $99 per month per user
View PricingOverview
What is Bullhorn ATS & CRM?
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing,…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Job Requisition Management (56)5.858%
- Applicant Tracking (57)5.858%
- Resume Management (57)5.858%
- Candidate Search (57)5.656%
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/bullhorn…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month per user
Product Demos
Bullhorn ATS & CRM Demo
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Bullhorn ATS & CRM?
Bullhorn provides software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology help companies engage candidates and win customers. The vendor states that presently more than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.
Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.
Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.
Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.
Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.
Bullhorn ATS & CRM Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
Bullhorn ATS & CRM Screenshots
Bullhorn ATS & CRM Integrations
- Mediafly Intelligence360
- Broadbean
- LinkedIn Talent Hub
- Dice TalentSearch
- DaXtra Parser
- Constant Contact
- CloudCall
- Spark Hire
- Scout
- TalentWise Hire
- InterviewStream Hire
- Salesforce Marketing Cloud
- HubSpot Marketing Hub
- Mailchimp
- VerticalResponse
- MyPayrollHR.com
- SimplyHired
- WANTED Analytics
- Vonage Business Communications
- Zapier
- Ebsta
- DiscoverOrg (discontinued)
- Fuze
- Shiftboard
- Textkernel Parser
- Whatfix
- First Advantage
- Sugar Market
- LogicMelon
- cube19
- Promoter
- SnapHop
- SpringAhead
- by Emburse
- Textkernel
- Astute Payroll
- Haley Marketing
- JXT
- MyResourcer
- Actonomy xMP
- Findly SkillCheck
- CEB SHL Talent Measurement
- OnRecruit
- Icetrak
- etz Technologies
- Empower VMS
- Voice Advantage
- Workopolis
- Menemsha Group
- Advance Payroll
Bullhorn ATS & CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Europe, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand |
| Supported Languages | English, Dutch, French, German, Spanish |
Frequently Asked Questions
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.
Bullhorn ATS & CRM starts at $99.
Reviewers rate Publish to Social Media highest, with a score of 7.2.
The most common users of Bullhorn ATS & CRM are from Mid-sized Companies (51-1,000 employees).
Bullhorn ATS & CRM Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(196)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of applicant tracking and customer relationship management. Users find Bullhorn ATS to be highly beneficial for organizing candidate and client information, managing job orders, and mapping out recruitment processes. With its customizable features and flexibility, Bullhorn ATS caters to the unique needs of small companies as well as large recruiting organizations.
A key use case for Bullhorn ATS is its ability to centralize and organize candidate and client data, saving valuable time by keeping all relevant information in one place. Users have praised Bullhorn ATS for its user-friendly interface and intuitive design, making it easy to navigate and learn. It has significantly improved the training process for new users, allowing them to quickly upload and locate candidates from different platforms.
Another notable feature of Bullhorn ATS is its integration with LinkedIn, which has helped reduce financial expenditure on the platform. This integration enables seamless synchronization of candidate information between Bullhorn ATS and LinkedIn profiles, optimizing the recruitment process.
While Bullhorn ATS has received positive feedback for its effectiveness in streamlining business processes and managing candidate pipelines, some users have experienced reliability issues and slow support response times. Nonetheless, Bullhorn ATS remains a popular choice for organizations seeking a comprehensive solution for applicant tracking, customer relationship management, and overall business development.
Based on user reviews, here are the three most common recommendations for Bullhorn:
-
Try it out and see if it suits your needs. Users recommend giving Bullhorn a try, especially for staffing and recruiting firms. They mention that Bullhorn has many functions and capabilities, making it suitable for tracking candidates and managing the recruitment process. While there may be occasional glitches and technical issues, users generally find it fairly easy to use and effective for their job.
-
Consider alternatives. Some users suggest exploring other CRM options as they believe there might be better alternatives to Bullhorn available in the market. However, it's important to note that this recommendation may vary depending on individual preferences and requirements.
-
Invest time in learning the system. Users highlight the importance of dedicating time to learn Bullhorn in depth, as it can be expensive and requires some effort to fully understand all its features. However, once users become familiar with the system and know how to use its features effectively, they believe Bullhorn brings significant benefits in terms of tracking candidates, scheduling interviews, and pipeline management.
Overall, users highly recommend Bullhorn for staffing and recruiting firms, especially those dissatisfied with their current ATS or startup staffing firms in need of an ATS solution. Despite occasional glitches and the need for time investment in learning the system, users find Bullhorn to be a valuable tool in their recruitment processes.
Attribute Ratings
Reviews
(26-50 of 79)Companies can't remove reviews or game the system. Here's why
April 16, 2021
Bullhorn is not just full of Bull****
- It does a good job of housing candidates details and linking them to open job opportunities the company has.
- It does a good job of integrating with lead generation tools like DiscoverOrg so you can parse data into the system, avoiding data entry.
- I like the UI layout, it is easy to follow and find information you need.
- It does a good job running reports.
- I would love to see the notes section have an option to configure it to scrolling notes, this way you dont need to open a new tab whenever you would like to see a new note.
- I would like to have an option to back date notes in Bullhorn if you forgot to enter them. There may be a way to do this but I have not figured that out yet.
- I would like to see an option to export resumes in Word format
March 20, 2021
Very disappointing, outdated product with too many bugs
Score 2 out of 10
Vetted Review
Verified User
- The onboarding process is quite good. We were impressed with our consultant.
- It is very buggy, and they put the onus on the user to work around those bugs. You will find yourself constantly clearing browsing data and restarting your machine just to log in or get things set up.
- The default categories and functionality are really outdated. You can add fields yourself, but this is time-consuming, and the issues with cookies/browsing data mean you often get weird behavior when you edit the interface.
- It is time-consuming to upload and parse CVs to the system, and not well integrated with a typical LinkedIn workflow.
- Lack of accountability: Staff fob you off with excuses and workarounds, and nothing gets fixed. These are fixable problems, but nobody cares.
August 31, 2020
Disappointed - Great Sales Pitch, no Follow through.
Score 2 out of 10
Vetted Review
Verified User
- The ability to hashtag consultants, client contacts & candidates.
- The ability to customise individual views at the consultant level, and from an administrator perspective customise yourself without the help of the tech team.
- The appearance is user friendly, and there is online training to onboard new staff to the software.
- It's old & clunky with attempts to modernise its appearance & features.
- The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. E.g., you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
- The filters don't work correctly. E.g., we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
- The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types) and each one required individual customizing (fair) which then played havoc if it didn't match up to the master file which overrode the other 3. E.g., ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
- The migration from our old CRM was poor. One example - We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales.' We were refused assistance in fixing this.
- It's slow to load.
- Clear your cache daily - or things will break.
- No ability to add locations to a profile - you need to add each individual child company for it to appear in a search even when there is only one contact for the lot. For example, one of our clients has 176 medical practices and for these to appear in any searches, they had to be individually added as full profiles rather than added in as a location despite there being one recruitment contact.
February 13, 2020
Worst system and customer service I've ever used professionally
Score 1 out of 10
Vetted Review
Verified User
- Good integration options with a number of 3rd party programs. We use Vonage and it is honestly really great to integrate into Bullhorn.
- It works most of the time and the phone app for it is particularly good.
- Bullhorn Customer Support is the absolute worst I've ever worked with.
- Absolutely no advanced training to help set up your dashboards or any advanced functionality. You either need to have a programmer on staff to work on it or pay Bullhorn to help you set up any of the more advanced capabilities that it has. You had better like it out of the box otherwise it's going to cost you.
February 12, 2020
Good Overall with Frequent Growing Pains
- Candidate Tracking
- Client Management
- Technology is not always the best
- A lot of things are constantly pushed to 3rd parties
September 16, 2019
Bullhorn: ATS/CRM leader
Score 9 out of 10
Vetted Review
Verified User
- Candidate Tracking and Management - Easily pull up all required info and exchanges between our company and candidates
- Client Database building - track orders and forecast clients needs
- Customization - make the UI work for you not the other way around
- The UI could still come a bit further. I think there is room for improvement there
September 12, 2019
Fast, efficient and transformational!
Score 9 out of 10
Vetted Review
Verified User
- Efficiency in capturing data - functionality for fast capture
- Analysis - we use Cube19 as a partner so that allows us to make data-driven decisions and insights
- Reliability - never had downtime. Having it be cloud-based has given great flexibility, as does the app
- Parsing tech - better options exist from partners but integration is then a challenge
- Automated reminders on pre-set conditions
- Automated status updates - i.e. contacts become lapsed if not contacted for 3 months
August 30, 2019
Powerful Recruitment Tools that user-friendly
- It fetches the right resumes with the right keywords and filters.
- One of my favorite features is for mass email. Once you have the right candidates you just have to add them in a Tearsheet and just do mass emails to them. It saves times and effort.
- I wish we could see the name of the candidates attached to a job with notes. Instead, we have to click and go inside to check who is the candidate attached to that job.
August 20, 2019
Not fully realized
- Filtering candidates
- Tracking candidates and updating their status
- The UI is cluttered and could be cleaned up
- Can't combine duplicates
- Not enough customization options
- Glitches often
August 02, 2019
Bullhorn - A Great ATS!
- Tracks data.
- User-friendly.
- Resume search function.
- The new Novo interface requires more clicks than the previous version when viewing data.
Score 10 out of 10
Vetted Review
Verified User
- The submission tracking of a candidate and where they are at in the process.
- Resume Parsing, auto populating the information makes the work easy.
- Bullhorn enables other applications to be linked to it as well, eg- Textus, which makes the work easy in contacting candidates.
- I think just the timing, sometimes the candidate information ton the notes section takes a bit time to load unless I immediately click, but this could be a network issue.
- It would be convenient if there is a way to save all the search strings that I actually maintain in a different folder on my desktop.
July 12, 2019
Bullhorn ATS
- It keeps all of the necessary information for each job requisition in one spot.
- Organizes information well and succinctly.
- Very intuitive.
- The candidate search function isn't the easiest to use.
- There are a lot of unnecessary tools or cards that can make the screen seem cluttered sometimes.
- It would be nice to be able to delete notes or submissions if they're accidentally put on the wrong jobs.
- For the TextUs integration, I think it'd be better if there was a tab for texts like there is for emails, rather than being added to the Notes field and making it very difficult to go back and find the information you need.
- Duplicate candidates in BH -- it would be great if you could combine the accounts and delete one of them.
May 21, 2019
Bullhorn- Potential is there
Score 7 out of 10
Vetted Review
Verified User
- Ease of use & user-friendly
- Finally integrated to a variety of browsers and operating systems
- Easy export/import options to market to both clients & candidates
- Easy to coordinate and plan scheduled meetings and interactions
- Email client is external and must be used by Gmail. The internal email feature was removed from the software (unless you mass mail).
- The software is a little clunkly, and although it's a newer version, it seems a bit outdated.
- While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.
May 10, 2019
Great CRM tool to ease the recruitment process
- Maintaining and managing the pool of candidates.
- Tracking applicants and updating their status.
- User-friendly and great customer service.
- New features are rarely communicated, hence it does take some time to adapt.
- Currently, there's no data mining tool available at no cost, which would allow us to clean the data.
- Has a lag in-between, and will log you out if there is any problem with parsing the resume, but that is ok.
June 28, 2018
Fantastic Recruitment focused CRM System
- The marketplace of integrations with other software is a great bonus, allowing us to leverage Bullhorn across departments to manage from start to finish our contractors
- Constantly evolving and progressing the software, building upon past versions and improving the design and functionality based on customer feedback
- An app for phones would be a great bonus, as the mobile browser version isnt particularly user friendly on a small screen
June 22, 2018
Robust offering with room for improvement
- Inhaling resumes from Word documents - field mapping is about 80+% accurate and will check for duplicates before savings.
- Adding notes is very easy and can be categorized based on the type of interaction it is: email, text, phone call, etc.
- Integrations with many 3rd party vendors that are already widely used by recruiting and staffing agencies.
- Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
- Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
- Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
June 22, 2018
Bullhorn Review
Score 7 out of 10
Vetted Review
Verified User
- Very user-friendly and self-explanatory
- Great at keeping track of candidates, including where we're at in the recruitment process with them and where the candidate is at in their job search
- Very easy to use in an organization because you can check in on who has contacted what candidate and ensure that you're not double calling candidates
- Candidate sourcing is sometimes difficult as the search bar and filters sometimes do not work
- Glitches a lot - will kick you out often or will not properly parse resumes or upload them
- Attaching files is sometimes difficult and this feature also seems to glitch often, as well
June 22, 2018
Bullhorn ATS & CRM Review
Score 10 out of 10
Vetted Review
Verified User
- It's easily customizable.
- They have one of the best support teams of any software vendor I've done business with.
- The search capabilities are unmatched.
- I'd love to be able to automatically email candidates when we mark them as "not qualified" or "not a fit" for a role.
- I am ready for the back office and on-boarding product to get a UI facelift. I've heard it's on the way!
- I would love to have a mobile app that employees could use to submit their time sheets. They can use the mobile version of the website, which is fine, but it would be great to have this functionality in the mobile app.
June 21, 2018
Bullhorn is the way to go!
Score 10 out of 10
Vetted Review
Verified User
- Addition of candidates and effective candidate database
- Bullhorn is a great ATS because it is easy to navigate making your workload A LOT easier
- I used a proprietary ATS at my old job and it was not as efficient as Bullhorn
- I think Daxtra search needs to be free and not of charge. Adding costs to everything in BH is getting out of hand
- I think certain tabs need to have more information added and list of things we can add without having to pay extra for anything
- Some more effective BH training would be greatly appreciated.
June 19, 2018
The Good, The Bad and The Ugly
- It tracks our candidate and client interaction with great detail.
- I like the Bullhorn for email function - instead of sending an email via Outlook and then having to copy and paste it into BH, BH will open Outlook email for me and then automatically place a copy of the email in the recipients BH profile.
- BH will parse resumes received via email - lessening the amount of information manually added.
- Creating reports - I have ones that were created by BH but I cannot change the specifications to meet my end of the year needs.
- Cannot create an Excel sheet directly from a tear sheet - I have to save the tear sheet then go into the search bar and search for the name of the tear sheet in order to download it as a CSV file.
- Cannot print task lists - I had to create a ticket and they showed me a workaround.
April 27, 2018
Okay but no back office.
- Parses resumes well.
- A lot of customization available.
- Can set reminders easily.
- Can post jobs easily (integrates with several job boards).
- Nice dashboard options.
- No back office function to pay contract workers.
- Difficult to track multiple branches. Tends to lump info together.
- Reporting can be difficult due to the tracking issues. A lot of manual work to pull clean data.
January 29, 2018
Bullhorn CRM Review
Score 8 out of 10
Vetted Review
Verified User
- Reporting - It is very easy to track reports and look at statistics/vitals for each recruiter and salesperson within any timetable.
- Recruiting - I think it is hard to filter through searches as each canddiate just shows the name of the candidate and their job title, highlighting is not shown when the candidate is opened up.
January 26, 2018
Bullhorn CRM - A great recruiting tool
- Notes features is a real hit with our recruiters.
- Merging records whether it be duplicate jobs or candidates helps minimize duplicate information.
- Everything is well connected, for instance a client will show all of the open jobs.
- There are a lot of small features I would like to see as an admin such as bulk update en mass on occupation for users.
- The limit to the amount of "Customtext" options under field mapping could be higher.
- I would like more options to generate different types of report in different formats.
January 26, 2018
Great CRM. Works well with Staffing & Recruiting industry.
Score 10 out of 10
Vetted Review
Verified User
- Track and manage leads and sales pipeline
- Easy to convert leads to real sales opportunities and eventually convert the opportunities into jobs. All of this is done seamlessly with little to no duplication of content.
- Reporting can be exported to Excel.
- Searching databases can be clunky at times (certain contact searches don't always return data from lead database).
January 26, 2018
Bullhorn-Your go to ATS/CRM
Score 9 out of 10
Vetted Review
Verified User
- Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
- Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
- Configuration- the ability to configure the tool to the look and feel that matches your business.
- Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
- Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
- The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
- Submission Management- Although there is a submission entity in Bullhorn that allows you to do a lot of things, this is one area that could still use improvement in terms of the ability to search web responses more efficiently and displaying of the pay/bill rates that are entered within the submission process. More configuration here would be great.