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Epic Cadence

Epic Cadence

Overview

What is Epic Cadence?

Epic Cadence is the company's medical scheduling module.

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Recent Reviews

TrustRadius Insights

Simple and Helpful: Users find the system simple to use and helpful in scheduling appointments. Many reviewers have stated that they …
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Pricing

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What is Epic Cadence?

Epic Cadence is the company's medical scheduling module.

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Epic Cadence?

Epic Cadence Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Simple and Helpful: Users find the system simple to use and helpful in scheduling appointments. Many reviewers have stated that they appreciate the user-friendly interface of the system, which makes it easy for them to navigate and schedule appointments without any confusion or difficulty. Additionally, users have found the system to be helpful in efficiently managing their appointment schedules, allowing them to easily view and organize their patients' appointments.

Prevents Scheduling Conflicts: The system prevents scheduling conflicts by avoiding situations where patients are scheduled at the same time in different facilities. Several users have commended this feature as it ensures that there are no overlapping appointments, reducing potential confusion and inconvenience for both staff and patients. By preventing scheduling conflicts, the system helps maintain a smooth operation and ensures that each patient receives proper attention without any disruptions.

Provides Comprehensive Reports: The system provides many reports that help managers maintain a smooth operation and identify areas for improvement. Numerous reviewers have mentioned how these reports assist them in analyzing various aspects of their operations, such as appointment trends, resource utilization, and patient satisfaction levels. These comprehensive reports allow managers to make data-driven decisions and implement necessary changes to enhance efficiency and overall performance.

Difficult certification process: Some users have found it challenging to obtain certification for the application in the past, causing frustration and delays.

Steep learning curve and limited support: Several reviewers have mentioned that they had to learn things themselves and seek technical support for assistance. This has made the initial setup and ongoing use of the application more difficult than expected.

Frequent upgrades with mixed results: Many users have expressed that upgrades occur every two years and require them to learn new features and functionalities. However, some users feel that these changes are not always beneficial or improve their experience with the application.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's a great system that streamlines medical practice to hospital's systems for a more robust medical record. I would say it still needs improving for office based systems.. Epic is very robust for hospital systems but needs to understand the complexities of an office.
Score 9 out of 10
Vetted Review
Verified User
Incentivized

I find Cadence to be an extremely useful tool and an asset for any practice (large, small or hospital based department).

I do not believe there are any arenas that it would not be suitable for considering that it can be tailored to the needs of the practice or department. AS stated, we have practices with various sizes (employees and patient loads) . We have customized Cadence to fit each need (limiting visit types, questions, etc) to fit the needs of each

In all the avenues where we have installed Cadence, the feedback is "the gift that keeps on giving".

Score 7 out of 10
Vetted Review
Verified User
I think Cadence Enterprise Scheduling is well suited for integration with other Epic products. It provides a scheduling process that is outside of the patient chart but is also connected and communicates with the patient chart. I do not know how it performs for other types of scheduling (inpatient, procedures, etc) as I largely work in an outpatient setting.
February 10, 2015

Communication is Key

Jesus Elizalde-Lindgren | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The program is great and it really helps my job to be easier; the fact that it has a quick search option makes the layout less of a problem. It is quite accurate. If you will be using this program think about what you need it to do for you and who will need to use it and for what.
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