Overview
What is Calendly?
Calendly is appointment scheduling software from the company of the same name in Atlanta, Georgia. Calendly is available via a free plan that allows users to book unlimited 1:1 appointments. Paid plans, starting at $8 per month enable meetings with…
Calendly review
Calendly - the top choice for meeting scheduler
Calendly--the smart way to schedule your clients!
Calendly is my fave scheduling companion!
Best Self Schedule tool.
Make it easier to connect with peers and clients.
Talk to Me with Calendly.
Calendly does more — so I can do a LOT less.
Calendly helps streamline Recruiters scheduling experience!
Calendly Works Great!
Calendly - the scheduling lifesaver
Calendly Saves the Day!
Calendly changed my life as a person with over 6 calendars!
TrustRadius Insights
There's no competitor for Calendly! This is the best!
Awards
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Reviewer Pros & Cons
Pricing
Free
$0
Standard
$10.00
Teams
$16.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month per seat
Product Demos
HOW TO SETUP ROUTING FORMS IN CALENDLY
Calendly Tutorial 2019 - Making (Sales) Appointments the easy way
How to use Calendly (Free Tool): Integrate with Zoom (2021) #calendlytutorial
CalendarApp Demo (Calendly Clone) - Built with React, NodeJS and MongoDB
Calendly Demo Review - Advanced Level PREVIEW by Bizversity.com
Calendly Demo Review - Beginners Guide PREVIEW by Bizversity.com
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Calendly?
Calendly Integrations
Calendly Competitors
Calendly Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
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Reviews and Ratings
(546)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Calendly is a scheduling tool that simplifies the process of setting up appointments and meetings. Users find that Calendly makes booking appointments much easier and reduces the back-and-forth communication. With its simple and clean interface, Calendly solves the problem of scheduling consultations by providing a hassle-free experience for both users and clients. It frees up time for sales and marketing reps to focus on important tasks, automates marketing processes, and accomplishes tasks with just one click. Users appreciate that Calendly can be easily synced with Google calendar, automatically updating their schedule. This allows them to set up meetings passively and schedule times that are convenient for contacts.
Calendly is used in various scenarios, such as onboarding meetings with new customers, one-off trainings with current customers, scheduling interviews, matching applicant schedules with interviewers, and booking sales calls. It is also utilized by businesses for client calls and meeting requests. The ability to integrate with Google calendar, send reminders automatically, and customize each client session makes Calendly a preferred choice among freelance consultants. Nonprofit organizations benefit from Calendly as it reduces the need for sending back-and-forth emails when scheduling meetings. Additionally, individuals rely on Calendly to book lunch or coffee meetings effortlessly without multiple emails to find a mutually available time slot.
Calendly is widely used by Customer Experience and User Experience teams for coordinating interviews and user testing, eliminating the outdated method of manually suggesting available times. Employees across departments use Calendly to organize meeting dates, prevent overlapping in schedules, receive calendar reminders, and invite external participants from outsourced companies. Moreover, recruiters leverage Calendly to streamline the interview scheduling process for candidates. The integration with video conferencing tools like Zoom and Webex has received positive feedback from prospects and clients.
While some users have found challenges in integrating Calendly with Microsoft Office or Outlook, overall it is considered a helpful product. The free version is recommended for basic needs, and the premium features cater to those requiring advanced functionalities. Calendly's efficiency in automating scheduling, reducing backend work for appointment setters, and streamlining webinar and consulting session scheduling has made it a go-to tool for many organizations. Its ability to seamlessly set up meetings and eliminate extensive booking conversations, especially for global clients, has been highly appreciated by users.
User-Friendly Interface: Calendly is praised for its user-friendly and intuitive interface. Users appreciate the clean and simple design, making it easy to navigate and customize. The visual interface for clients is described as clutter-free and straightforward, allowing them to see available days and times without any confusion.
Customization Options: Calendly offers a wide range of customization options that users find valuable. They can easily set up appointment lengths, names, criteria, and mandatory questions according to their preferences. This allows users to gather relevant information for sales calls and streamline the scheduling process.
Integration with Google Calendar: Calendly's integration with Google Calendar, Outlook, and iCal is highly valued by users. It provides real-time updates, avoids scheduling conflicts, and seamlessly adds confirmed appointments to users' calendars.
Limited customization options: Users mentioned frustration with the lack of customization and branding options in Calendly. Some users expressed the desire to upload brand logos, assets, and use brand color codes in their profile settings.
Inability to sync with multiple calendars: The inability of Calendly to sync with more than one calendar at a time was mentioned as inconvenient for users who keep different calendars or use different calendar platforms.
Lack of flexibility in scheduling: Users found the hourly and half-hourly session-based scheduling limitation problematic, as they desired the ability to schedule in 15-minute increments even with existing bookings in adjacent time slots.
Users highly recommend Calendly for its effectiveness in scheduling meetings and its suitability for their company needs. They greatly appreciate the value they receive for the cost paid. Additionally, they advise considering alternative solutions if reminders or requesting specific information during a demo booking are necessary. These user recommendations provide valuable insights into the strengths and limitations of Calendly as a scheduling tool, making it an excellent option for simplifying meeting scheduling and meeting basic requirements.
Attribute Ratings
Reviews
(51-75 of 87)Calendly is simple, effective, and worth it!
- Easy to use.
- Reliable.
- Wish HTML5 worked on automated emails. Would like to add a video to ours.
- I wish it integrated better with software.
Calendly meets all scheduling software needs
- Connect to your calendar to accurately reflect free and blocked times on your schedule.
- Customize event types and the ability to offer specific settings for different event needs.
- Calendly offers some features that are only available when you upgrade. I'd love to see a broader freemium model.
- There aren't other relevant cons - Calendly met all my needs for a team of 180+ sales and support reps.
- If you have a live sales and support team that offers phone/video calls, this is an excellent solution.
- If your team cannot afford the premium features, there are alternative apps that offer similar functionality.
- You likely do not need a calendar integration if your Support/Sales team works via live chat or email only.
Easy-to-use scheduling tool
- Solid UX
- Customization (setting up appointment lengths, names of appointments, etc.)
- Could be more clear on time zones
Schedule like a CHAMP with Calendly!
- The BEST thing about Calendly is how it links to your Outlook, making all your information quick and easy to locate.
- The automatic scheduler is fantastic as well; personal agenda automatically makes it, so meeting times are blocked out for my clients.
- The only thing I would say is to allow for more customization. But because of the efficient job Calendly is doing, I would say this is a very fine detail I can hardly complain about.
Calendly Is Cool
- Automation
- Organization
- More user-friendly interface
- Less glitchy
Calendly keeps it organized!
- Blocks off time on your calendar that the client has open.
- Syncs with Google cal.
- More reminders.
- Specific details needed to make appt.
Easy, Breezy, Beautiful... Calendly!
- Linking with my Outlook calendar and updating real-time is a huge benefit.
- Calendly will automatically add a scheduled event on your calendar, no syncing or adding your own event is involved.
- To some Calendly may need to have additional customization features, but for anyone needing a simple scheduling tool it comes highly recommended.
- Recently, I have noticed the integration of adding my Calendly request into my Outlook calendar has been a bit delayed. I would like to see it sync up faster like it used to.
Calendly is Not All That
- Calendly has a satisfying and easy-to-use invite option in order to schedule meetings.
- Scheduling becomes easier when all of your invitations come from one place.
- The interface is simple and easy to use.
- I'm still not sure it does scheduling any better than Google Calendar.
- Calendly could use improvement on its pricing platform. I'm not sure the value is worth it.
- It can be clumsy when trying to loop in new users.
Let Calendly be your personal assistant
- Share calendar availability without exposing private events.
- Keep people up to date with appointment booking updates.
- People might feel unfamiliarized with using such an automated tool like this.
It works especially well for people with busy agendas that usually struggle when they have to book time, even if it's 30 minutes.
Seamless Meeting Management!
- Automatically integrates with our Gmail calendars and shows applicants possible slots they can schedule an interview.
- Easily allows rescheduling.
- Provides text message and email reminders before the interview starts.
- Sometimes misreads/ignores all-day events and accidentally schedules events on days that should be blocked-off.
- The event-assignment algorithm is sometimes unpredictable where it assigns several interviews to one person but none to the other even though their availability is the same.
Makes it easy to schedule my clients!
- Integration with other applications.
- Reminders.
- Rescheduling with ease.
- If an event isn't scheduled with a buffer any changes the entire event has to be deleted and set up again.
- Make it easier to get responses from questionnaires associated with an event.
- They have a great integration with Google Calendar.
- They have tons of options to customize the type of meeting you can offer to clients.
- They allow you to sync with other team members calendars to offer dual availability.
- I think the UX could use a little bit of updating.
- There really isn't much to improve, overall I have been extremely impressed during my time using the platform.
Easy to use, easy to love
- Scheduling is simple and intuitive.
- Customized reminders help clients and co-workers keep their appointments.
- Reschedule link right in the invitation means clients and co-workers can reschedule their own appointments.
- The ability to include buffer time before and after events helps avoid meeting overlap.
- The ability to schedule two team members at the same time (paid accounts only) is awesome.
- The Chrome extension allows for selection of specific/custom time slots.
- There isn't a way to universally update availability — if you're working from a different timezone for a short period, every meeting type must be updated individually.
- There doesn't seem to be a way to organize meeting types, so it can take a while to find the one you want.
- There isn't a way for the person scheduling to select the length of time they need other than creating different meeting types.
- Live-calendar syncing with our business calendars. We use outlook and have other technologies that constantly update and change our internal schedules. Calendly has NEVER messed up by syncing inaccurate times or failing to update. As you update your business calendar, Calendly will work seamlessly in the background to show available times to external people wanting to schedule meetings.
- Calendly reduces the time it takes and the constant back-and-forth with external people to get meetings booked. Just shoot them your link and they pick the best available time listed on your calendar.
- Calendly is set it and forget it. I manage all of our marketing technologies at Dyknow, and it is refreshing knowing that I don't have to go into Calendly unless I'm adding a new hire. You set it up and forget it, and it just works.
- Integrations. We use Drift among other calendar booking technologies, and because we love Calendly so much we would like to solely use their platform for booking. However, due to the lack of integrations with marketing technologies we use we are unable to solely use Calendly.
- Client marketing nurturing and product updates. Speaking of integrations, they have come out with some integrations over the past couple of years, but we weren't made well aware of it or the benefits the integrations provide. If they nurtured their customers more then we would be faster at optimizing the platform across all the possible marketing channels.
- Calendly is an individual booking platform. I think it would be cool if Calendly came out with team features. So book a time with our "Sales Team" and show all available times for that team, giving external people more booking options.
Scheduling Freedom
- The interface is easy to use.
- There's no need to read any setup instructions.
- They now have a mobile app!!!!
- They include location information in the setup with your calendar.
- It integrates with Google Calendar.
- Needs an SMS feature to notify when an appointment is made.
- Needs a time zone calendaring function for international scheduling.
- Meeting options should offer color coding.
It is not good for people who like to "personally" schedule every appointment as once someone has your scheduling link anyone can book an appointment with you and it's on your calendar. For busy people, remote workers, or anyone who wants to make life easier for others, Calendly is for them.
Calendly takes the hassle out of appointment scheduling!
- Gives clients real-time access to my calendar for scheduling appointments.
- Allows me to set custom parameters for times I am available for meetings.
- Gives the client "control" of when a meeting is scheduled.
- The customer-facing interface could use some beautification, it is a bit vanilla.
- The Google Chrome plugin allows setting up ad-hoc meetings, but you cannot edit those once the invitations are issued.
- This works great for one-to-one meetings, but if you are trying to find a time that works for multiple persons to meet at the same time, this does not work. I have to use Doodle Polls for those cases.
Calendly for Client Scheduling
- Custom scheduling page -- this allows those scheduling with you to select the type of meeting they are looking to have. For example, we have this set up so they can select a 15 min meeting, a 30 min meeting or 60 min meeting.
- Time zones are very clear so we never run into scheduling confusion.
- Easy to implement. Takes hardly any time to set up.
- Confirmation emails sent prior to the meeting have decreased the number of no-shows on our calls.
- It would be neat to be able to set a maximum amount of time for meetings, rather than just the number of meetings. For example, my threshold right now is four meetings/day, but this could mean four one hour meetings, or four fifteen minute meetings, which would be a very light day. I'd love to be able to say I am only available for meetings 3 hours/day, or something along those lines.
The perfect solution for all your scheduling woes!
- Makes it really simple to schedule meetings even between different time zones.
- Integrates with Outlook.
- Solves the problem of back and forth emails trying to find a common free time slot.
- It is really easy to set up.
- The basic version is free and contains the full functionality you would need.
- Some integrations are divided between two paid tiers. I would like simplified pricing.
Fantastic Customer Service and a Great User Friendly Product
- Customer Service. This is hands down, some of the most amazing customer service I have experienced. Fast, knowledgeable, and probably the best at understanding the problems that I have encountered.
- They have a high level of scheduling ability and options with the ability to pool availability, create teams, and create different event types (group, individual, etc.). You can also prioritize consultant or sales reps by seniority or just have it assign by round robin.
- Integration with other software has been exactly what we needed. We used Salesforce and GoToMeeting, and it integrates seamlessly with both! It helps to have a knowledgeable Salesforce Admin who knows how to work with flows to make more custom event types with custom fields.
- Their customer-facing UI does not have much customization. You can embed widgets or a link to schedule very easily, but the UI of the widget cannot be edited other than the text and icon image.
- To add custom fields to the scheduling page and import them into Salesforce, you need someone technical that has an understanding of Salesforce Flows to integrate correctly. Fortunately for me, the Calendly staff helped walk me through how to update the flows, and now I am that technical admin.
Pleasant, straightforward scheduler that saves time
- Calendly provides a lot of control over setting your event times and availability. Some other tools (mostly thinking about LinkedIn Scheduler) don't give you a lot of control over things like buffer time between meetings, maximum events per day, minimum scheduling notice and ability to customize questions on the booking page and things that display on your confirmation page.
- By allowing us to create our own questions that are required to be answered, Calendly allows us to easily collect that info (i.e. phone number) and it includes that information in the invite that is sent out so it is easy to find.
- Finding the button to share your link through their website is very easy and you can even customize your link so it's easy to remember.
- They hide the calendar settings pretty deep on their website. Specifically, you have to go into each event type and then click 'advanced' just to get to the appropriate setting.
It's not that helpful for on-the-fly meetings of varying lengths because you won't necessarily have an event type set up in advance. Also, it can be perceived as a little bit lazy on your end so for very important clients or meetings it's probably best to avoid it.
Terrific and easy site for appointment scheduling
- It's easy to use. When someone clicks on the email link, it brings them right to a page where they can click on their preferred time and submit.
- It provides us with useful information. We can set up the criteria, for example, what questions are mandatory. This will give us some relevant information that we can use on our sales calls.
- It saves us time and eliminates the back and forth of emailing with customers and potential customers about choosing a time to connect. It blocks off times as soon as someone books so we can't get double-booked, and we can block out times that we aren't available as well.
- It's free. While there are paid versions with more functionality, the free version has worked out just fine for us. It allows us to choose one time slot (for example, a 10-minute call) and allows us to ask a few mandatory and optional questions of our customer or potential customer who is booking the time.
- There is one option I'd like to have, which is to include two timeslot options (for example, 10 and 20-minute calls), but that is available with the paid version. There is nothing else I'd like to change. The user experience from our side and from the customer side is excellent.
Calendly makes scheduling simple and efficient
- Calendly syncs instantly with my Google calendar. So not only do I automatically know when I have new appointments scheduled, but if I input a different event onto my google calendar Calendly knows that I'm not available at that time.
- The direct link that allows people to schedule a time slot with me is great. It makes scheduling simple and painless, and make sit easy for me to create a clickable CTA.
- I love that I can collect payments through the platforms either via Stripe or PayPal. both of which I use. It makes the platform more "all-in-one" and makes for a seamless experience.
- The free version of Calendly limits the amount of event types you can make available. You can only have one even type. So if you choose a 15 minute meeting slot as your single event type and you want to schedule something for 30 or 45 minutes, the person scheduling with you has to schedule multiple consecutive time slots instead of one longer meeting period. I understand the need to limit features for those only using the free option though and so it's not necessarily unreasonable. It's pretty standard in SaaS platforms.
- This is a little nit-picky but the trial period to try out all features is only 14 days. It would be great if they could up that trial period to 30 days. It's a much more reasonable time frame to be able to get a handle on the platform and see if the paid options are necessary or not.
- It would be great if Calendly could sync up with more than one calendar at a time. If someone keeps different calendars (for example, one for home and one for work) or two different calendar platforms (for example, apple calendar and google calendar) it would be great if it were able to pull information from both calendars. If Calendly is already able to do this, I'm not aware of it.
Easy to use, easy to mess up
- Its integration with Gmail is seamless. Very easy to use.
- When access is given to people outside the company, so they can pick a time to speak with who they need, no instructions needed, it's amazingly simple and dumb-friendly.
- No jumping through hoops for sign up, configuration etc. Get started and you're ready to take off.
- One thing that keeps me from using Calendly exclusively is its lack of system for organizing/picking a time for multiple users. Here's an example: We needed to go on a call with 3 individuals from different organizations as well as myself and my boss. Since there was no option for Calendly to allow them to see a time that was available for both me and my boss, I had to let them use only my bosses Calendly, and I said I'll make myself available if they pick a time that works for my boss but not for me. Then things got even more complicated. Those three people went ahead and booked times with my boss, but since they had no way of knowing who had chosen what, they ended up picking three different times. To make things even more complicated, since it was my bosses Calendly that they had access to and they went and booked him, I didn't receive any notification and we ended up having a huge mess not realizing what had happened. I learned my lesson. I give Calendly access to people only for one on one meetings, and use traditional methods for booking multiple people.
- It'd be great to opt-in to receive notifications when someone books somebody else in your organization. Let me clarify: Let's say I need to know and want to attend when my boss is booked via Calendly by someone. I'd like to receive an email notification of that (via a permission setting or something) so if I also need to be in that meeting, I won't have to randomly check my boss's calendar.
- If there were different options than the pre-written meeting times like half an hr and an hr, that'd be great. For example, if there was the ability for someone to just type 45 minutes instead of choosing a meeting for an hour by default, that'd be awesome. There were times when we had decided to have an organization meeting but the person didn't realize it was a limitation of the software and was forced to choose an hour We had to go back and correct the meeting time.
Excellent automated scheduling organizer
- Maintaining proper time zone
- Modern UI
- Plenty of options to customize an online calendar portal
- Reliable sync with Google Calendar
- Delay sync when a calendar item is changed in Google Calendar (sometimes we get notifications that the event is starting now, but it was cancelled yesterday).
- Users should be able to see a version of Calendly that doesn't allow for any scheduling, just to see available slots. This is particularly helpful if a client wants to know our availability before making payments (and we don't want them to schedule without having made a payment).
- Too conservative with scheduling availabilities. On many of my calendars I've had to increase my availabilities to every 5 minutes so that I don't miss out on large 30 minute chunks of times.
- I should be able to select if I want to include a reschedule or cancellation link in a particular calendar.
Calendly Feedback
- Calendly syncs with our calendars.
- Calendly provides a way for others to reserve time on or schedule.
- Calendly allows us to segment different types of appointments.
- Calendly could include a way for multiple people to sign up for the same appointment. This would be useful for classes and trainings.
- Calendly could provide an option to type in a prefered meeting date to see if it is available. Currently it shows all available meeting times, which can be a lot to scroll through.