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Carbonite Endpoint

Carbonite Endpoint

Overview

What is Carbonite Endpoint?

Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

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Recent Reviews

TrustRadius Insights

Carbonite Endpoint 360 is a reliable data backup software that offers a wide range of use cases for both individuals and businesses. Users …
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Carbonite Review

5 out of 10
December 22, 2017
Incentivized
We are a reseller of Carbonite. It is an easy to use a cost-effective product to backup your data. For a user wanting to back up their …
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Pricing

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Basic Computer Backup

$24

On Premise
per month

Advanced Endpoint Protection

$34

On Premise
per month

Basic Server Backup

$50

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Carbonite Endpoint?

Carbonite Endpoint Competitors

Carbonite Endpoint Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

Backblaze Business Backup are common alternatives for Carbonite Endpoint.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Carbonite Endpoint are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(63)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Carbonite Endpoint 360 is a reliable data backup software that offers a wide range of use cases for both individuals and businesses. Users find it particularly helpful in extending the built-in backup of Office 365 and the system as a whole. With seamless integration with Exchange Online, SharePoint, Teams, and OneDrive, it allows for granular restoration and entire system restoration. This makes it a favored choice for many users seeking comprehensive data protection.

One of the standout features of Carbonite Endpoint 360 is its automatic and easy-to-manage backup system. Users appreciate the simplicity of automating backups and setting up the software, even for multiple PCs under the cloud. The support provided by Carbonite's knowledgeable team further enhances the user experience, ensuring assistance whenever needed.

The product finds widespread application across organizations, offering crucial backup solutions for servers, critical individuals, and even computers in remote locations. Carbonite Endpoint 360 also plays a pivotal role in protecting key users critical to business continuity by providing features such as remote wipe and device tracking. Additionally, it ensures data accessibility and safeguards against loss during hardware changes.

Many employees heavily rely on Carbonite to prevent data loss during laptop hard drive crashes or computer crashes in general. The continuous background backup mechanism tirelessly works to secure files without requiring any user intervention. Moreover, Carbonite's cost-effectiveness makes it an attractive backup solution for smaller businesses seeking robust data protection.

With its comprehensive dashboard enabling efficient monitoring of the backup environment and its ability to allow remote access to backed-up files, Carbonite Endpoint 360 meets critical data protection needs that other solutions might fall short on. Its stability and solid support contribute to its reputation as a trusted backup software in the market.

Easy setup and management: Users have found the setup and management of the product to be very easy, with many stating that it does not require technical expertise. The simplicity of the product has been highlighted, with users mentioning that it suggests the best options for most people and allows for quick setup and usage. Some users even mentioned that the installation and configuration process was straightforward and simple.

Automated backups without manual intervention: The automated backup feature has received high praise from users, as it runs in the background without requiring much management or manual intervention. Many users appreciate being able to back up files without interrupting their workflow. The constant backup feature has been especially valued by users, providing them with confidence that their files are being backed up remotely without any action on their part.

Easy restoration process: Users have described the restoration process as easy, mentioning that it only takes a few clicks to set up files for restoration. They find the restore process relatively easy to manage, often requiring only a little training. Additionally, users appreciate being able to restore data without needing IT support.

Slow restoration process: Several users have complained about the slow restoration process of the software, stating that it takes longer than expected to restore their data. This has led to frustration and delays in accessing important files.

Clunky and unintuitive user interface: Many reviewers have expressed frustration with the clunky and unintuitive user interface of the software. They find it difficult to navigate and perform tasks efficiently, resulting in a less-than-optimal user experience.

Limited pricing options: Some customers have mentioned that they found other products in the same field with more flexible pricing options. This indicates a desire for more affordable choices when it comes to purchasing this software, as well as potential concerns about value for money.

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Derek Schroeder | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Carbonite Endpoint 360 support is exceptional. Any time assistance is needed a technician has been very helpful. It is very easy to setup the service but if there are any issues (and they are rare) technicians are efficient and helpful. If one is technical, they do not waste time providing whitepapers or providing full support for non-savvy users.
John Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
October 04, 2019

Best bang for your buck

Todd Frazier | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Tech was very knowledgeable about the product and the installation process. He was able to assist with the installation and we had it all completed in less than 45 minutes time. Just a phone call away for support! I would not hesitate in using them for your install and set-up as they will make sure all your I's are dotted and T's are crossed!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This rating is solely based on the ease of use of the product. As I've not had to engage in custom policy writing, my experiences have been limited to the management console, which has been easy to understand and has not necessitated a call to support. I'd be interested in hearing from their solutions experts on how they mitigate the privacy concerns around device tracking, however.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The one flaw of Carbonite is its support. When we've had to reach out in the past, they left a bit to be desired and we didn't really get the answers we were hoping for.
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