CareLogic Reviews

8 Ratings
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Score 6.8 out of 100

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March 10, 2020
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Support Rating

The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
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Feature Scorecard Summary

Claims management (2)
Coding (2)
Patient billing (2)
Financial Reporting (3)
Rule-based scheduling (3)
Multi-location support (3)
Calendar interface (2)
Charting / document management (4)
Templates (4)
Patient portal (1)
Mobile/tablet support (2)
Fax integration (1)
Integration with other EMR and PM systems (1)
Workflow automation (3)
Customization (3)
E-prescribing (3)
HIPAA compliance (5)
Role-based permission levels (4)
Data backups and redundancy (4)
Local mode / networking failsafe (3)
Task tracking (3)
Specialty-specific workflows (3)
Multi-office / multi-physician capabilities (4)

What is CareLogic?

CareLogic is an ONC-certified, web-based electronic health record (EHR) system designed specifically for behavioral (mental) health and human services organizations. Configurable, the EHR software gives providers a suite of clinical, administrative and financial capabilities including: scheduling, intake, treatment planning, service documentation, ePrescribing, consumer engagement, billing and reporting.

CareLogic Analytics offers teams the ability to organize, visualize, and act on data. With its database of reports and dashboards, along with tools to generate custom reports, dashboards, and visualizations, CareLogic Analytics streamlines data management and drives informed decisions. Its ODBC/JDBC Connector in CareLogic Analytics allows organization to use any preferred analytics tools or data warehouse, and pull from multiple data sources to create dashboards, visualizations, and insights, or flow data directly into spreadsheets.

CareLogic features include:
  • Scheduling – Improve productivity and operate more efficiently at the front desk and in the field.
  • Billing and revenue cycle management – To boost claims rate and ease audits a breeze, the CareLogic claims engine and advanced Golden Thread capabilities.
  • Analytics and reporting – An extensive library of interactive, dynamic reports and dashboards.
  • Performance dashboards – Share real-time insights across teams to identify areas of improvement and boost productivity.
  • Custom form building tools – Customize workflows to collect organization-specific documentation.
  • The Golden Thread – Ensure that assessment and treatment plan information is accurately woven throughout documentation.
  • Interdisciplinary treatment plan – Improve staff productivity using a streamlined, highly flexible treatment plan workflow.
  • IMPACT for outcomes management – Support better client outcomes with an integrated, comprehensive screening, assessment and outcome instruments.
  • Clinical quality measures (CQM) reporting – Drive improvements in care and outcomes with CQM dashboards and reports.
  • ePrescribing – Address patient safety concerns and reduce the potential for error by managing prescriptions online.
  • Mobile application – Leverage a mobile solution at the point of care regardless of internet connectivity.
  • Consumer engagement – Support the triple aim of improved health outcomes, better patient care and lower costs.
CareLogic is a product from Qualifacts headquartered in Nashville. Founded in 2000, Qualifacts states they use a Software as a Service (SaaS) delivery model to ensure fast implementations, low total cost of ownership and a user friendly experience.

CareLogic Features

Electronic Medical Records Features

Has featurePatient portal

Medical Security and Privacy Features

Has featureHIPAA compliance
Additional Features
Has featureScheduling
Has featureBilling and revenue management
Has featureReporting and Analytics
Has featurePerformance dashboards
Has featureForm building tools
Has featureThe Golden Thread
Has featureInterdisciplinary treatment plan
Has featureIMPACT for outcomes management
Has featureCQM Reporting
Has featureePrescribing
Has featureMobile app
Has featureConsumer engagement

CareLogic Screenshots

CareLogic Video

CareLogic is a tool designed to improve the performance, effectiveness, and outcomes of their users by empowering medical and healthcare professional with their system. For more information please visit our website

CareLogic Integrations

Orion, Siemens Wintox, Merge, Precision Lab, Change Healthcare, Cerner, Infor, Care Evolution, GE Centricity, Mountain Bird, Southern Prairie Community Care, Baystate PVIX, GracHIE, Healthlink, SCHIEx, Methasoft, Pyxis MedStation, myStrength, ClientTell, Vital Interaction

CareLogic Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is CareLogic?

Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.

What is CareLogic's best feature?

Reviewers rate Rule-based scheduling highest, with a score of 7.5.

Who uses CareLogic?

The most common users of CareLogic are from Mid-size Companies and the Mental Health Care industry.