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Users of athenaIDX, also known as Centricity, have found the platform to be highly useful for a variety of tasks in the healthcare …
Overview
What is athenaIDX?
athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software…
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What is athenaIDX?
athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was…
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What is athenaIDX?
athenaIDX Competitors
athenaIDX Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was formerly owned and supported by GE Healthcare acquired by Veritas Capital in 2018, spun off into a new entity (Virence Health), and then rebranded as a product of athenahealth (also a Veritas company) in July 2020. EMR functionality is being dropped in favor of focusing on revenue cycle management, and interoperability with other EMR software.
The most common users of athenaIDX are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Users of athenaIDX, also known as Centricity, have found the platform to be highly useful for a variety of tasks in the healthcare setting. One key use case is electronic prescribing, which users have found to be incredibly easy to use. The platform's intuitive interface and streamlined process make it efficient for healthcare professionals to electronically send prescriptions to pharmacies, reducing errors and ensuring timely medication delivery.
Another valuable use case of athenaIDX is its forms usage feature. Users appreciate how this functionality helps keep everyone on point by enabling accurate documentation. The platform allows healthcare providers to easily create and upload forms relevant to patient and family cases, ensuring that all essential information is captured and securely stored. This feature not only enhances communication and collaboration within the care team but also contributes to comprehensive patient care.
Furthermore, athenaIDX serves as an effective tool for managing paperwork and documents. Users rely on the platform's capability to efficiently upload and store various types of paperwork, such as consent forms, insurance documents, and medical records. With easy access for all members of the care team, athenaIDX facilitates seamless navigation through patient files, enabling quick retrieval of necessary information when needed.
Lastly, Centricity acts as a practice management system that assists healthcare organizations in several administrative tasks. Many users leverage the platform for appointment scheduling, which helps streamline the process and ensure efficient time management for both patients and providers. Additionally, Centricity's billing and accounts receivable functionalities enable accurate tracking and management of financial transactions within the practice.
Overall, athenaIDX/Centricity provides a range of valuable use cases for healthcare professionals. From electronic prescribing to forms usage, document management, and practice administration tasks, the platform offers accessible solutions that enhance efficiency, accuracy, and collaboration in delivering high-quality patient care.
Reviews
(1-9 of 9)Companies can't remove reviews or game the system. Here's why
January 27, 2022
Easy and accessible
- User friendly
- Document uploading
- Navigation
- Less categories
- Ease of developing templates
- Log in process
November 16, 2021
Loving Ceridian Dayforce
- Scheduling, easy to use and lots of customization.
- Registration, easy and straight to the point.
- Chart feature is a lot to look at until you get to know the system, once you know where to find things it doesn't seem hard or overwhelming to use.
- Medication management was way better before the last update to an outside source. We have had nothing but issues.
- Easy way to schedule recurring appointments. The current way takes a lot longer than people would like.
September 02, 2021
Centricity helps ortho clinic with its flexibility
- Unique Schedule Templates
- Unique Appointment Types
- Good selection of standard reports
- Statements print only current open accounts, would be nice to print a total statement for patients so they can see if payments are split between open and closed/zeroed out accounts
- Ability to create custom reports
December 19, 2018
Centricity EMR is a system that you can gain efficiencies with.
- One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
- CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
- Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
- One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
- Making the forms easier to create. Right now we have to pay someone to create a new form for us.
- In the EMR they have spell check but you have to go back and correct in the form the mistake happened in. Having spell check be in a final review and allow correction in the review would be nice.
April 11, 2017
Centricity EMR is #1!
- The flowsheet feature allows providers to see trends in the patient's medical data, allowing them to treat appropriately.
- The summary sheet allows providers and medical staff to quickly view medical history including medications and problems.
- Quick and concise communication is seamless between providers and medical staff through Centricity.
- Color coordination of certain tabs to make them visually accessible.
April 10, 2017
A medical student's view of Centricity EMR
- Ability to write notes for new patients and progress notes
- Organized fairly well
- Ability to easily import lab results and vital signs into our notes
- The system often crashed while I was writing progress notes, then I would lose the file
- Sometimes the system was slow/sluggish and had to be restarted
- Lab results are sometimes found in unexpected folders within the program
April 10, 2017
Trustworthy
- Able to overlay other applications and integrations and integrations to a data warehouse platform that abstracts from the EMR.
- Customize for provider specialty. UI is easy to navigate.
- Reports and backend able to get data and work with other data platforms.
- Data reporting and use of creating dashboard and their robust BI practice management side.
- The colors could be customized for specialists
- Mapping and SQL [could be] a little easier
- Upgrades to be more streamlined and have less downtime
April 10, 2017
CEMR...not a leader of the pack.
- SOAP note layout
- Medication dispensing
- Internal Communication: flag system
- CEMR does not allow multitasking
- Documents cannot be arranged by type and date
- Custom forms are clunky to update.
February 13, 2015
Centricity review
- Tracking numbers
- Scheduling appointments
- Chart management
- When you have a patient on the schedule and you want to see the registration of the patient it doesn't automatically go right to the patient, it makes you search for it.