Call Box

Ease of Use: Many users found Call Box to be an intuitive and easy-to-use software with a simple interface. Several reviewers appreciated the ability to add numbers quickly and efficiently without having to request assistance, as this saved them time and hassle. Users also found the reporting features to be intuitive and easy to understand, with different options available to reach customers and analyze trends with the data.

Customer Service: Century Interactive's customer service was highly praised by several reviewers, noting that the company was responsive to their needs and quick to address any issues that arose while using the product. The customer support team provided by Call Box was highly praised by users, who found the team to be passionate, responsive, and invested in their success.

Customizable Reporting Features: Users found Call Box's reporting and tracking tools customizable, providing them with a wealth of data and insights on their leads and customers. The ability to track calls and website traffic from various marketing channels was a standout feature for many users helping them determine program ROI effectively. The keyword-level tracking on websites was highly valued by some users providing valuable insights into SEO effectiveness.

Inaccurate Tracking: Several users have reported inaccurate tracking of calls and events, even after accounting for the delay in listening to calls. It seems that the software is not recognizing unique users and calls, which makes it difficult to separate existing customers from leads.

Poor Customer Service: Many reviewers have stated that customer service has been unhelpful, with some reporting that their emails and queries have gone unanswered. There is also a lack of accountability and set timeline from the customer support team.

Unintuitive User Interface: Some users find Call Box's user interface confusing and not user-friendly. They report difficulty navigating the back end with a large amount of phone numbers. Additionally, they would like to see more out-of-the-box reports and more flexibility in exporting data.

Based on user reviews, Century Interactive is highly recommended and provides useful features for call tracking. Users suggest giving Century Interactive a try for evaluating leads and improving performance. They also recommend using Century Interactive for tracking inbound calls and making improvements. The tool is praised for being functional and affordable. Users find it to be a great tool for tracking advertisements and missed calls. Century Interactive is recommended for evaluating the source of leads and improving performance. It is suggested to use Century Interactive for call tracking and is recommended to anyone.

CarWars is recommended for its ease of use, simplicity, and reasonable pricing. Users suggest trying CarWars for call tracking, regardless of the industry.

CallTrackingMetrics.com is considered a great add-on product for illustrating campaign effectiveness. It is recommended to try CallTrackingMetrics.com for its price performance and integration with CRM. Users suggest giving CallTrackingMetrics.com a try for its customer service and technical support.

Century Interactive offers reasonable pricing and is easy to use according to users. It is recommended as a full-featured yet value-priced management of marketing phone numbers.

Users suggest trying Century Interactive for call tracking and evaluating success. They also recommend trying Century Interactive for its customer service and support. Century Interactive is recommended for its reasonable price and simplicity. It is suggested to try it for its features and value pricing, customer support, simplicity, managing marketing phone numbers, tracking the location of converted calls, as well as tracking response and success.

Within the company, users suggest having someone review data and offer recommendations for growth. They think Century Interactive provides reasonable pricing and simple usage.

In summary, users recommend trying Century Interactive for its range of features, affordability, ease of use, customer support, integration with CRM systems, as well as its ability to track calls, evaluate leads, improve performance, manage marketing phone numbers, track advertisements, and measure campaign effectiveness.