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Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

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Recent Reviews

Dayforce Review

7 out of 10
April 11, 2024
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
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Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (568)
    9.0
    90%
  • Update personal information (578)
    8.7
    87%
  • Pre-built reports (572)
    7.7
    77%
  • Report builder (572)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.9
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.3
Avg 7.7
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Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Dayforce Downloadables

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
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Comparisons

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Reviews and Ratings

(1131)

Attribute Ratings

Reviews

(151-175 of 622)
Companies can't remove reviews or game the system. Here's why
November 18, 2020

Dayforce Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for payroll, benefits, personal information, on-boarding, time clocks, tracking PTO/vacation, and soon recruiting. It is being used across the whole organization. It addresses many issues we were having with housing employee person information, onboarding, payroll, and tracking employees hours worked.
  • Tracking PTO/vacation time and requesting days off.
  • Onboarding employees before their first day in the office.
  • Pulling reports
  • Employees being able to submit address, W4, and beneficiary changes on their own.
  • Timesheet tracking
  • Mobile app, employees being able to submit forms. (Address changes, marital status, phone numbers)
  • Being able to see forms employees completed during onboarding.
  • Onboarding enabled in Mobile
Well suited: Housing employee information and electing benefits. Needs improvement: Creating billable rates for the event industry.
November 18, 2020

It's complicated

Score 5 out of 10
Vetted Review
Verified User
Incentivized
Currently we are using Wallet (in implementation), Payroll, Onboarding. We do not use recruiting, performance, compensation, advanced scheduling or time. Onboarding has streamlined our former process and saved us several hours a week companywide. Wallet will be a huge help to our hourly employees, we are excited to be able to offer this moving forward.
  • Provide solid demos.
  • Hire exceptional Customer Success Managers and assign them to appropriate accounts.
  • Provide several online tools via website and peer to peer support groups.
  • Inconsistent Dayforce client support representative knowledge.
  • Lots of bugs for new releases.
  • Cost prohibitive for smaller companies.
  • Many options in the software are not geared towards retail/hourly employees. More often than not, we are having to come up with workarounds and deal with subpar data. We are still using spreadsheets for several things.
Ceridian Dayforce is an excellent product if you have a large budget and can afford every package that is offered. Once things are broken up and patchworked together, the system does not function fully. Clients are forced to come up with workaround solutions that often times add time to projects vs save time/streamline processes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Ceridian is used for ESS and payroll for our whole organization.
  • Employee self service.
  • Applicant tracking.
  • Timesheets.
  • Project tracking and reporting.
  • Time reporting.
  • Reporting module.
We have a timesheet process more similar to what is done by government contractors. Ceridian has been very difficult to adapt to our needs despite assurances during implementation that it would work seamlessly.
November 18, 2020

Robust HCM Tool

Score 7 out of 10
Vetted Review
Verified User
Incentivized
All employees at KI in the US & Canada have access to Dayforce to view their personal information, pay statements, benefits, performance appraisals and open internal job opportunities.
  • The Compensation module has saved hours of time during our merit process. We no longer need to create hundreds of individual spreadsheets to support the process. Our merit process is now completed & approved seamlessly in Dayforce.
  • The Performance module is very nice for visibility. We now complete all of our performance appraisals in Dayforce. Prior to Dayforce, completed performance appraisal paper forms were stored in employee personnel files. Managers needed to reach out to HR to view performance appraisals for their team. Now, managers and managers above them can view performance appraisals for their employees in Dayforce. The information is at their fingertips.
  • The Onboarding module is very helpful for eliminating paper within our new hire process. Employees can now complete almost all of their new hire paperwork electronically within the system. This also saves time as we no longer have to take information from a paper form and enter it into the system.
  • We would love to see enhancements made to the Recruiting module to make it easier to search for candidates who have applied for our positions. The search functionality works okay, but it could be better. It would also be really beneficial to email candidates directly from Dayforce using templates created in the system, but that is not a capability currently.
  • The Reporting feature requires someone to be fairly tech savvy to pull the needed data. It would be nice to see this module made more user friendly. I believe Ceridian is working on this for future releases!
  • The Document Management module where you can store electronic personnel files needs some attention. It is easy to find an employee file, but if you need to print an entire file for any purposes, you have to print it document by document. Also, if you upload a document incorrectly, there is no way to edit and you have to delete it and re-upload the document.
Ceridian Dayforce works very well for our office staff who are more computer savvy. It is much less used and accepted by our hourly manufacturing employees.
November 18, 2020

Dayforce it is

Lisa Chavez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Dayforce for HR and payroll. We will soon be using it for recruiting, onboarding, performance evaluations, and team relate. It will be used by every person in the company. Because it is one system all information will flow through for the other departments.
  • Dayforce has an amazing onboarding program that will help us keep employees engaged from the beginning.
  • The system flows from the applicant through to HR and on to Payroll.
  • The payroll system is constantly updated with HR information.
  • We were able to build our policies and procedures right into the system.
  • I would like to see an easier-to-use timesheet system that could display weekly or bi-weekly and totals including all hours being paid that is easy to understand for managers and employees.
  • As far as reporting, I would like data to be more accessible for more complicated reporting.
Dayforce is an amazingly customizable program. We were able to take our policies and procedures and turn them into workflows and forms that can be easily accessed by our employees. The hard part is going to be building future forms and changing as our policies and procedures change. We were able to take a manual system and to build it into Dayforce as an automated HR and payroll system.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce across the organization for employee communication, human resources, benefits, and payroll. Ceridian Dayforce allows us to have a complex variable payroll with varying incentive programs.
  • Ceridian Dayforce allows for a multi-tier and complex incentive program for our complex payroll.
  • Open enrollment is done easily and efficiently.
  • It allows for me to process payroll with one staff member per 1,000 employees.
  • Prices are too high.
  • Ceridian has become too large-business focused and has forgotten the small businesses that got them to where they are today.
  • Bug fixes are slow and there are still too many of them, especially with new products.
Ceridian Dayforce is well suited for complex payrolls and large companies. For small and medium size businesses, this software is much too expensive.
November 17, 2020

Healthcare

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Dayforce company wide for timeclock, payroll, recruitment and benefits. In the past, we did not have an "all-in-one" system.
  • The ease for managers to run reports from Dayforce without having to wait on Payroll's availability.
  • Because we are healthcare, we have a complicated system of shift/differential pay. Dayforce has been able to accommodate most of the varying pay types.
  • Dayforce as a third party vendor for garnishments has been extremely helpful and allowed administration to be more streamlined.
  • Implementation was not ideal. We changed reps several times for varying aspects of Dayforce. This made the implementation last longer than expected.
  • The problem with processes not always working, i.e. pay codes working correctly one pay period, but not the next.
  • Adhoc reporting more user friendly.
Dayforce is not ideal for a healthcare facility because it can not always accommodate the varying pay types, i.e. shift differential and multiple work site pay.
Evan Stroum | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We are using Dayforce for our system of record for payroll and HR across our us offices. It is used by our entire HR department and sparingly for self-service. Dayforce has helped us streamline some of our processes and eliminates some of the manual entry. On our previous legacy system, we were working in at least 11 different systems with multiple points of entry. After implementing we were able to eliminate some of those systems. Open enrollment for our company used to mean having employees fill out forms for six different carriers. We were able to utilize Dayforce for open enrollment this year. [It] truly eliminates any data entry involved with benefits.
  • Workflows provide limitless opportunities for every type of business need.
  • Payroll, benefits, and time are all located in the same system with seamless transitions between the three.
  • Tax calculations are extremely accurate and calculate for every type of employee situation.
  • Reporting is not as user-friendly as it could be. The topic building tool is not for the average user.
  • Benefits administration could be simplified a little more.
Dayforce is well suited for payroll and tax calculation. They've also done a great job with the workflow administration invisibility to it. I think they could do a better job with clarity around some of the tax correspondence.
Mary Clinton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Ceridian Dayforce for all payroll and human resources functions. Our old system was very manual and used paper timesheets. Dayforce has eliminated paper and streamlined the process. We have a few kinks, but the system has helped and I am looking forward to becoming an expert user. I recommend Dayforce!
Follow-up review: Now been using Dayforce for over two years. I am much more proficient. I can mostly figure out issues on my own, but their support is GREAT!!
  • Time reporting
  • Vacation, sick and personal time tracking
  • Benefit Open enrollment
  • Reporting is still a bit challenging for me. I had trouble finding report training for gross pay and pulling just on deduction with per pay detail.
  • Employing experts in public institution-specific needs
  • Doing more parallel runs before going live
Dayforce is great for time tracking. The workflows get really involved and are sometimes hard to follow. Dayforce is very good at handling garnishments and child support. I really like that Dayforce pays the taxes for customers and handles all quarterly and annual tax reporting.
Dayforce is excellent for employees to enter time away requests. We used to have to manually enter requests from paper.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use most of the modules to help streamline hiring, onboarding, and the employee experience. We did not have an onboarding or LMS platform previously. It has helped to have the LMS especially during COVID and all of us working from home. At the beginning of the year many employees did a lot of professional development and it was a fantastic resource to offer.
  • Unified system.
  • Onboarding.
  • Support responses/times.
  • Recruitment module.
  • Integrated learning module - currently doesn't feed to other areas.
Well suited for an organization with hourly employees and simple processes. We have 360 reviews, a complicated compensation structure, mainly FT employees, and unique org structure so it just doesn't work optimally. Support has been terrible lately as well.
Emily Ozmon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian as our only HR/Payroll Software. All employees and supervisors use Dayforce for Scheduling, Time and Attendance and Recruiting and Onboarding. We are using Performance Management as well. The software has made all of the changes that had to happen in 2020 very manageable. We love the single software platform and are looking forward to expanding our features.
  • Excellent Support Team
  • User-Friendly Platforms
  • Fabulous Implementation Teams
  • Great Customer Engagement
  • Reporting could be expanded
  • Need all features/fields to be able to be customized for company needs
Ceridian is fabulous at the Payroll/WFM and HR level. Recruiting and Onboarding being a newer feature of theirs is still working out the kinks. But their support is great and I never have issues getting any help needed. The ease of use in payroll took processing for 2800 employees from a whole week to just 2.5 days.
November 17, 2020

Honest Review

Sarah Isaac | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used as our system of record for employee data, WFM and payroll company wide.
  • I think they listen to ideas submitted in the Aha portal as I have seen many come to fruition.
  • They respond timely to support requests with actual solutions.
  • My CRM is very thoughtful and diligent in keeping a close relationship and solving for our needs.
  • Employee changes report every payroll. I have never been able get a report that showed just true changes to the record per pay period.
  • Stop trying to sell me a block of hours.
  • I actually still prefer the old MY HR layout where more employee data was displayed on a single page. Now I have to click in multiple areas to get a combo of data.
I think it has a strong support model. I have frequently needed help with entitlements as they are somewhat of a beast and there are a million places something needs to be set up/created in order for them to work properly (downside there isn't a wizard to walk me through) but support is very knowledgeable. I just wish there was a wizard that took you from step 1 to completion of building out an entitlement.
November 17, 2020

Hooray to Dayforce

Maria Alfano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for payroll, HR, benefits, WFM, and document storage. It helped automate the vacation pay process that was previously managed via Excel. Onboarding and benefit elections are streamlined and can be sent to the employee in advance of the start date to minimize the wait times for benefit enrollment.
  • WFM--great time and attendance
  • Ability to create reports
  • Payroll system
  • Ability to do more customization
  • A little slow with customer suggestions
  • Have better system response times--can be really sluggish
Great for North America but not great for global countries outside of the UK and Australia. Partnering with other companies is not always the best solution. Our experience has been to make our company the guinea pigs for testing a new global partnership. It would have been nice to know this during the sales process instead of finding out during implementation.
Stacy Lowery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dayforce HCM for all of our HR and payroll needs. It has helped our company be more up to date with technology, become paperless and make it easier for our managers to manage their employees.
  • Dayforce is great at connecting the managers, Payroll and HR to the employees. The messaging function has saved all of us time and lets us talk to employees not on site so much easier.
  • The workflows and forms are a huge strength for Dayforce. Without them we would still have a ton of paper forms and have to sort through boxes of files to look back at old forms.
  • Having performance management, document management, payroll, timesheets, schedules, on-boarding and recruitment all in one system is awesome. It reduced all of our data entry and errors.
  • Implementation was rough. We felt like the team from Ceridian did not know the system that well and they didn't set up stuff correctly which caused issues later.
  • I feel like the last few years the company is changing and making money and growing is more important than customer satisfaction
Having all of the schedules roll over to timesheets and the audit trail in timesheets has really helped us. We are now able to look back and see if managers are changing punches and if it was the employee who really did clock in late. Having the system really only one system is beneficial because there is no integration.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce across our whole organization. It provides HR and payroll information in one place and allows our multiple locations to have one-stop shopping, so to speak.
  • Very robust; anything you need to manage can be done
  • It is very user friendly for our staff to use
  • The support provided has been very accessible
  • Have all departments within Ceridian Dayforce communicate so when you have an issue in one area that affects another area, you don't have to start all over.
  • Not sure how you would do this, but try have whoever is working on your support ticket be someone from your particular time zone. Nothing is more frustrating than when you have a two- to three-hour window to work with your support tech or when they want to set-up a meeting at 6:30 a.m. my time.
The ease of usage is number one, this is important for our group.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is our total platform for payroll and employee benefits. We use the platform as administrators, managers, and employees.
  • Payroll processing
  • New hires
  • Integration with learning
  • Benefits
  • Tax Integration with Payroll
  • Open Enrollment
Ceridian Dayforce payroll is easy to run. Quick entries make adding unique payroll items and manual checks easy, and totals are easy to review. Imports work particularly well in payroll. Improvement could be made in the benefits module and with the integration between payroll and tax. Tax support for a multi-state company is lacking. The benefits module is not easy to use when you want to make changes to one dependent. All benefits are end-dated and restarted, even if the employee and other dependents are not impacted. We've experienced issues around age-banded benefits that also have guarantee issue thresholds that still do not work after two years on the system.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is being used for scheduling, payroll, HR, and recruitment. The entire organization at all levels uses Ceridian Dayforce. Our HR team is the primary administrator. Ceridian Dayforce allows us to limit the number of systems we are using, as it is an all in one platform. It allows us access to real-time data--data that we never had access to before!
  • Stays one step ahead--always looking to improve the system
  • Gains customer feedback (xoxo portal, INSIGHTS, surveys) for future upgrades/enhancements
  • All-in-one system--efficient and user friendly system
  • Fast responses from the support team can be improved (although I have seen large improvements in this area over the years)
  • Support to organizations that don't have an HRIS specialist (its hard to keep up to date with all of the enhancements/upgrades that we'd love to utilize!)
  • We seem to struggle with ROEs
Ceridian Dayforce is suitable for an organization that is looking for a one-stop shop. It's fast and easy to use for any tech level. You can use as much of the platform as you'd like (e.g., jump all in or build at your own pace). We appreciate that we can grow Ceridian Dayforce at our own pace and add additional features/modules when we have the time and resources to implement them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently we use Ceridian Dayforce to process our North America payroll. It is being used cross functionally within many departments: HR, payroll, HR operations, finance, and compensation. It does everything from remittances to paying employees, keeping track of time and attendance, GLs, and more. It's a great system that I highly recommend.
  • Variety of report pulling
  • Off-cycle payroll processing
  • Showing pay statements before payroll is processing
  • System freezing or lagging
Ceridian Dayforce is extremely user friendly. The layout can be customized for each customer. You can set up easy tabs at the front of things you use most frequently to reduce how many screens you need to click into. Customer service answers timely and helps us a lot. I think Ceridian Dayforce is well suited for medium to large organizations (500+ employees).
November 16, 2020

A work in progress.

Amanda Wunrow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Right now, we use Ceridian Dayforce for our payroll, benefits, time reporting, and vacation requests.
  • Tracking time and attendance.
  • Ensuring payroll is done correctly.
  • The ability to see my employee's profile easily.
  • Our rep never reaches out to us about new releases or asking us if we would like to bring more into Dayforce.
  • That customer service closes your tickets before you have completed the problem.
  • For the free products, our company was never taught how to turn them on and when asked to customer service it was pulling teeth to get an answer.
Ceridian does well with making sure payroll is processed and is compliant with all regulations. I think Ceridian could do better in ensuring PTO accruals are correct so that employees could trust the system with their time away from work and adapting a system or creating a system that will track FMLA correctly.
Nitin Sondhi, CHRL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dayforce HMC and WFM are being used to create a North American solution. This has created standardized and streamlined reporting and analysis across the two countries. We are using Dayforce across most of the organization; completely in Canada and the U.S., and we're looking to branch out into Europe. Dayforce has enabled us to provide additional support as we move to a shared service model globally.
  • Time and Attendance is a flat system and has eliminated the majority of errors that normally come out of these kinds of systems.
  • Payrolls which can be run from anywhere have allowed us to have backup personnel support who work in other areas or even other countries.
  • Absence and Vacation tracking is a very nice feature combined with the workflows. Now the managers have a better method to track vacation and ensure their people take the time off. This also allows for easier reporting should there be a concern over an attendance issue.
  • The support on the time clocks and devices could be more hands on.
  • The implementation team can get carried away with thinking they know what you want and sometimes it doesn't align. It's best to stay on top of the project at all times, so the visions don't stray too much.
  • A little more post implementation structure while transferring to support would have been nice.
When making the decision to go with Dayforce or another HRIS/Payroll/WFM solution, make sure the system can handle your business needs. If the business if growing, plan for future needs. Implementing these systems is very detailed and something you should want to stick with for some time. Dayforce offers the complete solution with a fully completely configurable product. This way, when you call for support or speak to other clients, you know they are looking at the same type of screen and similar layout.
November 16, 2020

Ceridian Dayforce Review

Emily O'Donnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dayforce as an entire organization. Dayforce is mostly used to calculate payroll for our employees. It does address other issues within our company, however. One business problem it addresses is cutting down the amount of paper forms for each employee. We are able to submit them through the system and keep history of their employment.
  • Dayforce has a great support system. If we run across issues or something that we do not know how to do, we can either submit a ticket or call the support center to get it resolved.
  • Dayforce cares about their customers. We have a revolving monthly meeting with our customer success manager to be in loop about Ceredian updates and changes.
  • Dayforce is ever changing. They are constantly listening to their customers to provide the most successful product for their customers. The changes are generally good. Although, change can be hard at first.
  • The reporting system in Dayforce, could use some improvement. Most of the things we would need to run reports for do not exist currently in Dayforce.
  • The benefits feature does not currently work for us. We have to input each deduction manually.
  • Dayforce can run slow at times especially with the new features. We are hoping that since the features are so new that it having it run more smoothly is in the works.
Ceridian Dayforce is great for calculating payroll, keeping track of forms and employment records, and providing support for their customers when needed.
Score 10 out of 10
Vetted Review
Verified User
We use Dayforce for our day to day work. This includes payroll, vacation balance, employee files, documentation, certification, reports, attendance, survey, HR policies, onboarding, hiring etc. Now we are working on a new document management feature. It is another feature we are excited to implement and use it. It will allow us to have everything in one system.
  • Customer service
  • Rapidity
  • Updates
  • Adding more features
  • Providing more training to customers
  • Flexibility
Easy to work with Ceridian customer service and easy to work in actual Dayforce. The system is user-friendly and whenever you have any questions you can call customer service or submit tickets on issues you are having. They are so fast in getting back to you.
Score 9 out of 10
Vetted Review
Verified User
Dayforce is used by our entire organization, from entry-level employees with access to their schedules, earnings, vacation balances, and W2 information to all levels of management up to Human Resources. We use Dayforce for all functions of our business including HR, payroll, benefits, recruiting, and onboarding. Dayforce reduces our need for paper documents, therefore saving time and money for our company.
  • Payroll
  • People Management
  • Time Sheet Tracking
  • Ease of use
  • Mobile Applications
Dayforce is fantastic for Human Resources in being able to process payroll, track employee records and timesheets, onboard new staff, and manage benefits all in one place. HOWEVER, it's mobile functions are extremely lacking for 2020 and holds us back from being able to utilize this software completely.
Score 9 out of 10
Vetted Review
Verified User
We use Dayforce company wide for all things workforce management, payroll and HR.
Dayforce provides a one stop solution for everything allowing information to be used across all departments.
  • Timesheet management.
  • Payroll processing.
  • Reporting (custom and standard).
  • Customer support.
  • Expanding setup for more options.
  • Allowing for certain benefit options (withholding in advance).
Ceridian Dayforce tries to think of every option and allows for customization in each customer's setup (in all areas - benefits, payroll, WFM, etc.).
With that said, there are also areas where customization could be expanded to include some more options.
Overall, Ceridian Dayforce meets all of our needs and we are able to find a workout when needed.
October 09, 2020

Dayforce saves time!

Score 10 out of 10
Vetted Review
Verified User
Our Dayforce is being used across the whole organization. The business problem it addresses is it tracks time and balances especially for banked hours, vacation hours, and sick hours that each employee accrues over time. What we also enjoy about it is the requests for time off are seamless, and now we are able to go paperless, which is great.
  • Tracking banked time
  • Seamless time off requests
  • Employee information tracking
  • Ability to add more customized info on employees/upload documents.
  • Ability to email time off requests to managers, so they get an alert.
  • Ability to email any comments made on time entries to managers.
I think Dayforce is good; it does what it needs to but there is always room for some improvement. For example, we would love it if there were more options to customize employee's information, whether its uploading PDFs with employee information or even having more custom fields, for example, if someone has allergies or not, etc.
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