Dayforce Review
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
Overview
What is Dayforce?
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
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How Dayforce Differs From Its Competitors
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Popular Features
- Pay calculation (568)9.090%
- Update personal information (578)8.787%
- Pre-built reports (572)7.777%
- Report builder (572)7.676%
Reviewer Pros & Cons
Manager, Payroll & HRIS
ImpactLife (Non-profit Organization Management, 501-1000 employees)
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What is Dayforce?
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
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What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What is Justworks?
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Dayforce?
Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.
Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.
Key product areas:
· HRIS
· Global payroll, on-demand pay
· Benefits
· Workforce management, including time and attendance and task management
· Talent acquisition, including recruiting and onboarding
· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system
· Advanced reporting, analytics, and dashboards
· HR self service via the Dayforce mobile app
Dayforce Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Dayforce Screenshots
Dayforce Integrations
Dayforce Competitors
Dayforce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai |
Dayforce Downloadables
Frequently Asked Questions
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.
The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).
Dayforce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 1% |
| Mid-Size Companies (51-500 employees) | 18% |
| Enterprises (more than 500 employees) | 81% |
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Reviews and Ratings
(1131)Attribute Ratings
Reviews
(201-225 of 622)Companies can't remove reviews or game the system. Here's why
November 08, 2019
Overall, A Good Product
- Clocking in and out for our hourly employees is incredibly easy.
- It is incredibly easy to create workflows to do exactly what you need, even if that means a form has to flow through four levels of approval.
- The reporting on Dayforce is incredibly robust, even overwhelmingly so at times.
- I regularly have to follow up days after I've submitted a ticket to get a response at all.
- TAFW Displays- each screen displays a number that factors in different measures which are super confusing for employees.
- Silverlight- While Dayforce is moving away from this, the Silverlight functionality is still a problem.
November 07, 2019
Evaluating HRIS Systems? Go With Ceridian Dayforce!
- Ceridian listens to its customers and implements many enhancements suggested by customers. They understand that the system must be configurable.
- Good for many different organizations from large to small.
- Ceridian is always improving on its Dayforce product from enhancements to new modules to encompass every aspect of human capital management.
- The support team for Ceridian Dayforce could be improved (but this is the case for most HRIS vendors).
November 02, 2019
Longtime User
- Keeping up with compliance issues (ie. scheduling ordinances).
- The up-time is really good. We haven't had an outage in quite a while.
- I see new enhancements every year.
- We would have like to have seen more parity in the tools when they transitioned from Silverlight to HTML.
- Helping their clients being prepared for upgrades.
- Sometimes I don't think they understand how change management works for large organizations.
November 01, 2019
Saves time that would be spent looking for lost files and money!
- Comprehensive- A plethora of resources to learn when using the system. Tons of functionalities.
- Customizable to the needs of your organization.
- Ceridian's customer service support portal is excellent whenever you have an issue configuring something on Dayforce. They walk you through the steps or tell you where to find the answers.
- The reporting feature is difficult to use. Some times the fields you input aren't necessarily what you think they mean. You kind of have to do some trial and error to figure out what it's using on your system to generate information.
- It would be nice that when we hover over certain fields it tells me where it is pulling that information from.
- I love the recruiting module it helps me keep track of new hires and their pre-employment background checks with ease and doing their new hire orientation on the system saves to much time looking for lost files and paper! It would be great to show their pre-employment checks directly on their onboarding portal so that we don't have to send separate emails for employees to complete a background check.
October 31, 2019
Ceridian Dayforce: May the Force be with You
- User friendly People profile for each employee
- Scheduling with traffic curve
- Easy timesheet approval
- Budget thresholds for easy tracking
- Task management updates
- Performance evaluation/Feedback forms as a function within TeamRelate
October 31, 2019
Balanced report
- Pays employees accurately, which is key given we operate in a union environment.
- Pays employees timely since our leadership team reviews this as an SLA.
- Customer support is responsive, especially when we are a legacy customer.
- Ceridian team did an excellent job with us creating an ROI analysis to add greater functionality to the tool.
- Interface seems stiff and not too dynamic and is quite non-intuitive to allow users to navigate.
- Recruitment modules are weak and I decided to go elsewhere for this capability.
- Ceridian tends to throw out new approaches like Paying employees daily, but I'm not sure how practical this is within mid-market organizations.
October 30, 2019
Dayforce Review
- Time off request - We used to do this on paper and now it is all online.
- Direct deposit changes- It is very easy for employees to go in and make their own needed changes.
- Entitlements- We have still have an issue getting time to show up correctly for new hires.
- Customer support - Have noticed that with the support portal, it can take a while for us to get a reply to support question. It always comes back that it is a special project and that Ceridian wants us to spend more money on it via Professional Services.
October 30, 2019
Dayforce from an IS analyst perspective
- Tax Reporting - Ceridian manages most of our tax calculations and reporting while providing frequent updates of new tax laws.
- Workforce Management - Ceridian has a plethora of methods for handling scheduling, time tracking, and time reporting.
- Recruiting - Ceridian is focusing very heavily on their recruiting module which provides most of the functionalities of a best in class system while having the benefit of being a single HCM platform.
- Service support - Many times it takes up to a week to have a service request responded to. Many times you have to frequently follow up with the service rep to get a request completed.
- Performance - Performance is only done one way and it is not very flexible.
- Forms - Most forms are in XML and the ones that are not cannot be adjusted. Ceridian also limits the data you can access in forms.
- The Compensation Management module is a nice feature. It saved us a lot of time this year processing our merit increases. Managers could make their recommendations and the roll-up to higher-level management worked great.
- The BLS reporting saves me a lot of time. Prior to Dayforce, I did a lot of manual calculations, now I just have to run a report.
- Onboarding is nice. New employees can complete their paperwork and be ready to work on their first day. All the data goes directly into the system and doesn't need to be keyed in by payroll.
- Timesheets do not subtract unpaid meals and breaks from the total hours. This makes our employees extremely frustrated when they can't even see their hours for the week. Without doing manual calculations on their own, they don't even know their hours. Imagine an innovative time system, that doesn't even provide a total of paid hours. Imagine being an hourly employee with that type of system. The timesheets are very confusing and not user-friendly at all! Our employees really dislike Dayforce!
- We use time collection periods. Dayforce seems to shy away from that form of payment. Implementation all but forced us to change our payroll process. We found a workaround, but it doesn't work well. We can't lock paid time periods correctly because of the way the time crosses periods. So we have paid time within the timesheets remaining unlocked. That just opens up a chance for issues. Once again, Dayforce really missed the mark on this one. This is a basic function of a time/payroll system. In addition, the way the system pays the employees for overlapping dates in the timesheets compared to the time collection period does not work well. We had a pay run where some employees were paid incorrectly due to this.
- Accruals show up twice in the list of entitlements with no rhyme or reason why. Administrators have to recalculate each employee's accruals when this is found, which is often. The entitlement list is very awkward and cumbersome. Also, the way the time displays to the employees is confusing and they have trouble even understanding how much time they have left to take.
- Payout of unused accruals to a salaried employee is very tedious. You have to fight the system and work backwards to pay the employee correctly. The system enters negative hours to keep them at the scheduled number of hours; therefore, payroll has to data enter a positive number of hours to offset what the system is doing.
- The auto-population of taxes and the Dayforce tax engine creates large messes. The system will automatically change an employee's tax withholding when there is an address change, a department change, or job change. There is no report to tell the administrator that the system did this. Therefore, every single change requires an audit of the individual's tax set-up to determine if the system changed their taxes. The auto-population is not correct and we have had instances of the system just stopping withholding, taxing an individual for two different states, determining a location is in another state even though we have the proper address entered. This function misses the mark entirely! The old Ceridian HPW was way easier to use.
- The reports for auditing payroll are awful. The employee changes report for auditing during payroll processing is pages and pages of irrelevant information and multiple lines for one employee change. It's hard to read because the report lists inserted records for every single line on a screen. On the other side, the report does not give you changes that you need to know, like tax withholding changes that the system automatically changed.
- The cost of services is way too much. We need a simple export with 4 fields of data, but the cost to have the export built is too much for our company.
- We need an export of a report we have built in the system, but after many time consuming meetings it was determined that the system cannot do the export. For such an innovative system, we can't understand why it cannot export our data.
October 30, 2019
Insight 2019 Dayforce Review
- Cloud-based application. It supports staff work virtually.
- It is a HR and Payroll system. It also means less 1 user name & password for user to remember.
- Dayforce has been gone through a bunch of enhancements (compensation module, analytics, etc.).
- We wish Dayforce would pay more attention to the need of government/not-for-profit sectors. For example, salary increase (in compensation module) can be managed/approved by compensation admin, instead of the hiring managers. We follow union agreements/policies.
- In the People menu, please have the Employee preferred name available in the search box.
- Please make some of the system admin settings available in HTML platform (currently only in SilverLight).
October 30, 2019
Ceridian Dayforce - Still Unsure.
- Reporting is a strength
- Employee Self-Service site is excellent
- Timesheets - we are still working on getting the configuration correct from implementation
- Duty Day taxation - difficult to handle with lived-in, worked-in taxation setup
- Taxation of GTL needs to allow all taxes to be withheld
October 30, 2019
Great product
- It is really great to have the information go from an application or form to all applicable locations. No duplicate entries which allows for one source of truth.
- The file feeds are very helpful and a real time saver.
- It is really nice to have reporting that can cross over all information in the system.
- I'd like to see fewer issues go to Professional Services. It feels like we are nickeled and dimed all the time. This is my biggest frustration.
- The performance module is a little tricky to use and it's hard to track where things are at.
- The scheduling module could be more user friendly. We would like location of assignment to be included in a rotations.
- Support team assigned to us are very knowledgeable of the program and offer great assistance.
- Dayforce Education is another great tool even to take refresher courses of modules currently using.
- WFM for clocking in on mobile app or computer and keeping track of our time away from work is a breeze.
- Year-end suggestions in advance are great reminders. The hotfix notes are ideal if you read them.
- Handling our PTO grant and accruals has been good.
- Mobile app should allow managers to approve payroll.
- Recruiting should put candidate offer letter in the employee file.
- In the recruiting module, we would like to add a logo that is on the job description to the Indeed feed.
- Pay Grades need to be made available to the employee profile.
October 30, 2019
Thoughts of a Post Implementation "Fixer"
- Work Force Management - simplifies tracking time worked for employees
- Recruiting - allows transparency through the hiring process
- Payroll - engages human resource professionals, managers and payroll specialists to insure accuracy of each run
- More seamless interaction between talent module and annual merit increase
- Enable more employee access to knowledge base component
- Streamline location/job description/position entries across various screens
October 30, 2019
Good Product
- Calculates payroll making it easy to verify the accuracy of the pay run
- Ease with Onboarding
- Benefits enrollment
- Making changes to the environment is difficult and does not work
- Benefits feeds must be updated by paying for Support Services, we cannot update it on our own. We are currently growing and adding new locations and we do not have the ability to add these new locations to our data feeds
October 30, 2019
Ceridian Dayforce Payroll Review
- Processing payroll with Dayforce is very easy.
- I like the fact that in timesheets you can see how an employee will be paid just with a simple click.
- The system itself is very slow. There are days that I sit and wait for screens to load for 5 or 10 minutes.
October 30, 2019
Let Dayforce make your day.
- User-friendly
- Organized Data
- Trustworthy information
- Reporting out of Dayforce could be simpler
- We run a points attendance system for our hourly associates. If there was a capability were Dayforce can automatically create infraction letters and send them to associates that would take a manual task out of my job
October 30, 2019
No nonsense numbers and analytics.
- Time and attendance - set-up and flexability
- Entitlements - flexibility
- Payroll - uploads and general process
- Benefits Management - OE, new hire and life events
- Payroll - Retro Increases
- Benefits Management - configuration and set-up
- PPACA - complicated set-up
October 30, 2019
Dayforce Pros/Cons
- Customizable
- Easy to correct payroll issues
- Employee Friendly
- Performance Reviews
- Streamline for manager use
- Integration between modules.
- Reduction of paperwork.
- Our FAVORITE payroll function is the earnings statement "flyout" which allows you to preview a pay check (gross to net) instantly!
- When you implement a new module it is created in a test environment but then needs to be entirely re-created by Ceridian in the live environment, so that leaves room for errors.
October 30, 2019
Pretty good but could be better.
- Timesheets to Payroll. Marvelous!
- Payroll processing
- HR record automatically feeds to Timesheets
- Implementation is rough. Not enough real guidance is given. Set-up and testing are rushed. It seems as though it is just enough to get you up and running and then iron out all the issues later, at the expense of the customer.
- It is a global world and the need for outsourcing is understood. It is, however, really difficult when trying to fix issues or set-up new things when support does not speak English well. Sometimes we just don't know if we are being understood and sometimes we can't understand what is being said.
- Support needs to slow down. Sometimes they are so anxious to close a ticket they don't seem to be listening. The main goal can appear to be closing the ticket not solving the problem.
October 30, 2019
Dayforce -- Excellent system with potential.
- Integration with payroll & benefits -- everything is tied together and can be reviewed comprehensively more easily.
- Reporting flexibility -- allowing the user to customize reports even when it's only a one-time customization (as opposed to a permanent change to a report), the user can run and see the results of their query.
- Exports to Excel -- an extremely valuable feature available from many key areas of the system; allows self-service users to view & work with their data in a spreadsheet environment that may be more familiar to them and also allow a look at "what if" outside of making changes in Dayforce.
- Test environment is a must! A great tool to practice or test what-if scenarios.
- Search boxes, position & employee names --- very specific and particular; sometimes a partial name does not lead to a successful search, even though the item is in the database.
- Concatenated fields in the Compensation Module -- seems like the module, although very useful and valuable, was put together by developers only with no input from a Compensation expert; modules and updates should include subject matter experts to improve the user-interface for specific tasks or areas.
- Org charts -- very useful tools, but cannot easily export them to a useful format.
- The Dayforce app is simple and the layout is very beginner friendly for general employees.
- The system crashes multiple times a day for those with complex roles. It also freezes often.
- The user interface is very outdated. Users have to switch between different roles (manager, recruiter, employee) to complete processes.
- The different modules are isolated from each other. For example, if a manager with an open job requisitions takes a leave of absence there is no way to notify the recruiter within the system.
- Forms can't be edited by the initiator. They have to be declined by the recipient. The initiator can then start over.
October 30, 2019
Single application and Platform is a Timesaver!
- It is a single platform for all its modules
- "Conversations" in performance management are user-friendly and provide a venue for real-time feedback
- Scheduling and labor cost analysis is a nice feature
- Report writing is a little challenging to create reports
- Copy and pasting text when creating job postings doesn't always carry over formatting
- I recommend a "Home Page" that allows for organizational announcements that can be shared to all or filtered employees (ie., birthdays, special events, company wide updates, etc)
October 30, 2019
Dayforce pulls all the HR functions together in one place
- Benefits and Payroll Integration - changes happen in real time.
- Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
- Site is easy for employees to navigate and has a 'clean' presentation.
- Recruiting - seems like it could use some enhancements based on feedback from our recruiters. It doesn't have the same functionality as our stand alone system did but hopefully there are some updates coming to fix some gaps.
- Compensation - seems a little clunky but could be just because we haven't used for a cycle yet.
- Implementation - seems like some time spent up front understanding our organization set-up and needs could have saved some time and angst in the long run.