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Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

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Recent Reviews

Dayforce Review

7 out of 10
April 11, 2024
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
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Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (568)
    9.0
    90%
  • Update personal information (578)
    8.7
    87%
  • Pre-built reports (572)
    7.7
    77%
  • Report builder (572)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.9
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.3
Avg 7.7
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Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Dayforce Downloadables

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
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Comparisons

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Reviews and Ratings

(1131)

Attribute Ratings

Reviews

(1-25 of 266)
Companies can't remove reviews or game the system. Here's why
Allicia Bartel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is used for many of its applications, at our company. I personally use Ceridian Dayforce to generate and process payroll. We also use the onboarding, recruiting, time management systems and are currently in the process of implementing other modules such as compensation.
  • provides a platform that has easy to use navigation.
  • provides additional services and information to stay up to date on relevant and impactful information.
  • has an internal system of checks and balances to make sure data in all parts of the system is accurate.
  • accessibility to instant support. Not every question should require a case to be logged. There should be a chat feature built right into different areas of the system where if I am in payroll, for example, and don't understand how to resolve an error, I can send a message to get instant clarity/support/help.
  • edit capabilities and better format options on the fixed format reports. We should be able to have an option to convert a fixed report into a customizable report and have more than just PDF as a format option on most of the payroll reports.
For a system to allow for more independence and management, Ceridian Dayforce is it. Once you know the ins and outs of the system and where to perform certain actions and how to edit the ability of certain functions, you realize that you have a system that will serve to meet just about every need.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is our Payroll Engine system for timekeeping and Time & Attendance management. We also use the Performance, Talent, Compensation, and Learning modules of Dayforce. Dayforce Wallet is another product that is rolled out across North America. This helps us have a one-stop-shop HCM solution for our region where everything from employee master data to Payroll data to performance data lives, giving us a homogeneous platform to perform most of our HR calendar activities and then leveraging that rich data set to drive meaningful analytics.
  • Custom reporting.
  • Time management, Time & attendance
  • Compensation planning.
  • Elections management.
  • Retirement arrears management.
  • Talent card.
Strengths - 1. Payroll engine - strong, intuitive, user friendly 2. Time management - pretty strong out-of-the-box offering, capable of base-level schedule optimization 3. Performance module - very easy to set up and run the entire performance management cycle. Opportunities - 1. Compensation planning is rolling up to a role and not a person in a role. 2. Merging of two reports to build a custom report 3. Data field directory/labeling to be able to pull/post through API accurately.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for timekeeping and payroll within several of our business groups. Rolling this out as our new timekeeping solutions across the organization. Previously, each business group was utilizing their own timekeeping systems and this was being integrated to payroll. With everyone on the same system, this eliminates issues and streamlines our process.
  • ease of record keeping
  • employee usage is simple and straightforward
  • management of records and reporting
  • custom reporting
great for employee ease of use. our team has really enjoyed how easily timekeeping and payroll processes have been under one system for the entire company,.
January 16, 2024

Ceridian Dayforce review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Ceridian Dayforce mainly as a payroll service. We use the timesheets function for employees to track time we also load time from external timekeeping systems. It is also where all of out legal entity and tax information is stored. We have several external vendors that we have set up integrations for to send and receive information from Ceridian Dayforce.
  • Ceridian Dayforce timekeeping is very easy to use and implement
  • Ceridian Dayforce wallet is a great feature that many of our employees utilize
  • Navigation of the platform is easy to understand and follow
  • entitlement configuration is rather clunky and can be hard to follow at times. There should also be small descriptions on each rule and what the use case are for each
  • the ability to drag and drop pay policy and entitlement rules rather than copy and paste or click movement arrows
Ceridian Dayforce overall is an easy to use platform if you are using the basic functionality of it. It does require more expertise the more you want to accomplish with it though. It is also easier to navigate and understand the different modules than many HCM platforms
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Dayforce for the following functions:
HCM, WFM, Payroll, Performance, Compensation, Succession and all HR data reporting.
  • Functionality is very scalable and robust
  • User interface is clean and straightforward to use
  • Mobile app is very useful
  • The system appears to be have some shortfall like with Meal waivers and icons on the timesheet
  • Implementation team sometime make errors in our configuration, causing processes to not work as intended
  • dependent upon who get in Customer Support, the guidance and information provided may not be 100% accurate
Very robust with WFM and payroll.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Payroll processing - We capture time in SAP Fiori and an interface transfers the data to Ceridian to process Payroll.
  • Very easy to use interface from SAP Fiori to Ceridian DayForce.
  • Ceridian Reporting is easy to use and even easy with creating your own custom reports.
  • Easy front end access for employees to access their Payroll forms and paystubs.
  • There have been a few instances of users being locked out of Ceridian due to recent upgrades. Not ideal when an employee wants to see their paystub and is suddenly have login issues.
  • Not the best for when an employee is transferred to another country as their employee number is locked to their SIN or SSN. And, we are required to create a new user record with a new employee number for the new country.
Ceridian is well suited for transferring time data between systems to ensure employees are accurately compensated based on their time.

Ceridian is not ideal when an employee has transferred to a different country. (As previously mentioned, we are required to create a new user record which with our setup requires the existing employee to be hired in the new location).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are utilizing all our current features, which are working to our advantage. Timesheets, Scheduling, Compensation module, Mobile, Benefits Open Enrollment, ESS, Wallet, Plan (Advanced Scheduling), Onboarding, Payroll, Benefits, and HUB. Store Managers use Messages, Approvals, People, Plan, Schedules, Timesheets · Operation View are used daily. Data Analytics is used when needed to relate to WFM. I do find that there are not enough resources that are SME's for Plan issues.
  • I love having TAM Services.
  • My CRE/TAM and AE are a great team and make me feel like part of the Dayforce family. They are always quick to resolve any issues.
  • I was appointed Dayforce Ambassador, which is a great group that shares its knowledge and experiences.
  • It is difficult to set up a time for a ticket when a Technical Consultant is in a time zone with many hours difference.
  • Still unable to change to 2 decimal points in Compensation Module.
  • With Power BI - difficult to bring in payroll reports as they are date driven by pp#.
All I can say is that I have had a great experience with Dayforce. I am very fortunate to have a wonderful TAM who is always willing to troubleshoot with me and resolve issues. If I have difficulty reaching out to a technical consultant regarding a case, He will reach out to me and get things started. I recently had the opportunity to meet the Sobeys team and give them a demo on Dayforce and they signed up with Dayforce. My CRE will help me escalate if I need something looked at immediately. I'm very fortunate to have a wonderful team.
Anne Klosterman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use this for clocking in and out and for viewing/managing my timesheet, earnings, and time away information. It's also nice to be able to do all of this on the app. Overall, it's a very simple tool to learn and use. I would recommend it to anyone who asks me about it.
  • Time Clock.
  • Time Sheet.
  • Earnings
  • Time Away Management.
  • Allowing time clock to be edited without a manager.
  • Ability to search other employees.
  • Ability to sync calendar with other calendars.
I can clock in and out anytime using either the web version or the app. I also am able to schedule time off either way, wherever I happen to be. The only thing that's not convenient for me is that I must ask my manager to change my timesheet if my time punches are inaccurate. It would be nice to be able to do this on my own.
January 09, 2024

New-ish to Dayforce

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Ceridian Dayforce to process payroll for U.S. based exempt and non-exempt employees.
  • On-demand payroll calculation.
  • Automatic tax compliance.
  • Customer service.
Ceridian Dayforce is a refreshing platform for payroll processing when compared to its counterparts because it is very user-friendly and intuitive, offers on-demand payroll calculation (no more waiting 30 minutes for a preview!), and has the ability to run payrolls concurrently. It is also highly customizable via system configuration that can be done on the user-end. Our biggest pain point with the platform is the lack of training provided for the aforementioned configuration. That part of the system is not as intuitive as the end-user experience and the support from Dayforce is just not there. For every issue a service ticket must be opened, which is fine, but it takes 1-2 days for someone to be assigned to said ticket regardless of the urgency.
October 05, 2023

Ceridian Dayforce Review

Theresa Stedifor, SHRM-CP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is our current HRIS system we use for payroll, benefits, workflow management, and learning modules.
  • Employee Time Management
  • Benefits
  • Constantly improving
  • Managing multiple job codes at multiple job sites
  • It is a complicated system to learn when new system administrators are involved
  • More communication around learning opportunities
Ceridian Dayforce does a lot of things and is so much better than the system we had previously. However, it is complicated. You have to have staff that are dedicated and sticking around. When a change in leadership occurs, it is very complicated to learn from scratch.
Score 7 out of 10
Vetted Review
Verified User
We use Ceridian Dayforce to on board and pay our attorneys and support staff.
  • Payroll Support
  • innovation
  • yearly conference
  • An assigned rep for tax support that understands my account
  • Faster turn around time for tax tickets
  • ticket # should be attached to item on invoice for clarification
Ceridian Dayforce is really good for complex payroll calculations, especially if you have hourly employees working in California. This product helps me stay in compliance which is greatly appreciated.
Lisa Ozment Venable | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce to process payroll for 13K+ employees for Long Term Care. We are the largest Nursing Home company in Texas. We use Ceridian Dayforce for Benefits. We onboard at least 4-10 acquisitions per year. We have to track RN hours for PBJ and Telehealth.
  • Support is good
  • They help with implementation of Ceridian Dayforce with new facilities
  • They help with all of our tax issues.
  • Reporting has always been a challenge for me
  • The Ceridian Dayforce App could use upgrading / not very user friendly
Multiple site operations is easy to use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is used as a full HCM Suite that covers our core HR, Payroll, T&A and Talent process within the HR and Finance functions. Having moved from various spreadsheet, paper forms and manaual proceses, Ceridian Dayforce has enabled a one system approach for many of our processes. With almost everything in one system it provides a famailr platform irrespetive of the task at hand for our managers and employees whilst providing management information across the whole platform to support decision making and provide central oversight.
  • One system approach
  • Integration of modules with each other
  • Excellent knowledge articles and support material
  • Agency portal (for recruiting)
  • Succession Planning in very basic
  • Careers avilable via Mobile App
Well suitied to organisations who are looking to beenfit for a single solution for a variety of thier processes albeit it that many integrations are offered Ceridian Dayforce requires lots of configuartion but in my opinion, customisation in many places is very limited which can lead to a very unbranded looking application so it would be wise to consider this upfront it this is a deal breaker
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I add features and authorization to see various fields of data to new or existing roles in Dayforce. I control what leaders can see data for their organization or the full organization. I run reports to verify data fields are complete for new hires to be paid correctly and access Dayforce. I provide requested reports to company leadership or enable certain forms and reports to be self service to employees based on approved access level (manager, HR Partner, VP, etc.)
  • Limiting data view to specific roles (Manager, VP, HR, employee views)
  • Assigning a new job to any employee
  • Changing employee pay via a structured form
  • Setting up workflows to allow multiple approvers before a final approval.
  • Reassigning a manager to an employee when the original manager resigns/ is terminated.
  • Ability to drag any field in Dayforce into a custom report.
  • Make onboarding less complicated to set up
Great product. Does require a dedicated HR Technology Specialist with time and interest to learn all the features and help company use the product to its full extent.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the entire organization. We are using it for all components- payroll, workforce management, benefits, recruitment, etc.
  • Seamless integration of data
  • Training- The Ceridian Education Center has a wealth of information and courses available.
  • Availability of implementation staff by email.
  • During implementation, I believe that the ICs need to have more conversations with the clients about current processes and changes that the clients would like to make. This would help the configuration process run a lot more smoothly.
  • Communication amongst their own configuration/implementation team members- sharing documents, information, etc.
  • Share more best practices with the clients during implementation.
Dayforce will be great for our organization, especially with document management and info sharing. The profile information that moves seamlessly between module to module, and alerts and notifications to proper parties will be very helpful. This would be a challenge for anyone who does not want administrators to be privy to certain information.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for all HR operations in GardaWorld. Employees' data and pay information are managed in Dayforce. We utilize Dayforce reporting to make key decisions on employee retention strategies. Currently we have also implemented Dayforce hub as a means to enhance employee onboarding experience at GardaWorld. For an organization so big as ours Dayforce data and analytics module has been so handy in making key financial decisions.
  • Reporting
  • Recruiting
  • Managing payroll
  • Import of HR policies through SFTP
  • An option to delete incorrect balances through front end
  • Audit section to capture pay policy changes
In my experience, Ceridian Dayforce has been particularly useful in getting data based insights on employee. We utilized the O data feature to capture instant updates to reports and make important decisions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Core, Pay, Ben, Time, Recruiting and Onboarding. Recently we also started using Wallet in the US. We use Ceridian for our 1095 C reporting and have several feeds with vendors
  • Wallet - we see a great adoption rate
  • Pay policies - helps us automate a lot of premiums
  • Entitlements - we are able to automate pretty much many premiums
  • Onboarding - First Time Access emails and Guided processes
  • Payroll - automatic tax authority assignments based on locations
  • Pay policies should have a "Move under" ability to avoid us clicking multiple times to move a rule
  • The ability to drag and drop form controls as opposed to having to write XML coding
  • The ability to use few more types of recurrence dates for entitlements that should be triggered on various dates that are not equally spaced
  • Dayforce should have the ability to distinctly read separate shifts on the same day.. It should not club all shifts in Timesheets.. for example, a shift that occurs in the morning , let's say employee is guaranteed their Early out.. employee leaving late in the second shift must trigger an OT outside schedule in this example.. Dayforce should not club all scheduled hours in all shifts that day to trigger this OT
  • Pay adjustments must not start at 12:00 AM, they should start at the beginning of the scheduled shift.. and if not, it should be triggered at any start time the admin chooses. Current functionality is inadequate
  • Workflow management can be much improved
Dayforce is very good for HR record management.. It could do better in Incident tracking, attendance tracking.. I believe it has a lot of room to improve in Job step policies and base rate policies. A company should be able to use both if they want to, but right now, Dayforce does not even have a dedicated column for base rate policy id in the employee employment status table. The product is pretty amazing, but it has so much potential to be perfected
Jason Upah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is our HRIS. We use Dayforce and Ceridian also to process our payroll.
  • Payroll
  • Timesheets
  • Performance Management
  • Their Account Receivable department is pretty stretch thin
  • Tax support
  • Professional Services are hit-and-miss
We like Dayforce. It's our core HR system that we use many modules in. Dayforce is our payroll provider and handles all of our year end reporting and ACA forms and W2s. In fact, we are a managed services client and we ask Ceridian to handle committing our payroll and benefits module.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for all of our HRIS and Payroll needs as well as timekeeping and scheduling. Using one central software is key to our success. There is no double data entry, or feeding data back and forth to try to keep all systems current. Payroll changes can be done real time and we can update employees quickly within the database.
  • Payroll tax compliance
  • Garnishments compliance
  • Communication with the customers
  • User access to different org levels based on sign in role
  • delegation to other users
Ceridian Dayforce is well suited to businesses with complex pay scenarios. The Payroll system is intuitive and can handle most issues without much oversite from the user. We also like the embedded audit reports within the payroll module and found ways to share those with the Benefits staff so they could use the reports and still maintain the integrity of the data.
Score 9 out of 10
Vetted Review
Verified User
Our company uses Dayforce for Payroll and Time & Attendance globally.
  • Dayforce is extremely customizable.
  • It is quick, efficient, and accurate when paying employees.
  • It has automated a number of our previously manual processes.
  • The service support model is difficult at times.
  • If you need changes to your configuration done by Ceridian, it is very costly.
  • For a global tool, you can only process payroll for an employee on one country's payroll at a time.
Dayforce is great at processing large payrolls in minutes or even seconds. There are many ways to import large amounts of data without much manual processing quickly. It connects to a variety of vendors automatically as well.
Amanda Tetzner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for scheduling, timekeeping, payroll, HR profile management, benefits administration, and recruiting. Ceridian Dayforce acts as our central repository of employee information, and we use it to pull employee data out of other software that we use. Being a law firm, we have a range of different employee tiers, ranging from part-time hourly workers to partners/owners of the firm, and Ceridian Dayforce allows us to manage and pay all of those different employee tiers from one system. For recruiting, it improved our talent acquisition process by moving us out of email and spreadsheets into one centralized system where we can post a job and hire candidates directly into the HR system.
  • Reporting. It has an extensive report builder with stock reports, ad-hoc reports, and the ability to build your own custom reports.
  • Payroll. The continuous payroll engine makes processing complex payrolls much easier and faster.
  • Forms. The stock forms are a great jumping off point to start creating custom forms that work better for your processes and organization.
  • Documentation. Every module is well documented, and you're always bound to learn something if you read through them properly!
  • Customer Support. They are great at innovation, but it can be frustrating trying to get support for features because they're always at high ticket volume. They have different support tiers based on your organization's size, so if you're a smaller customer, it is hard to get consistent support.
  • Functionalities are not always consistent across modules. Some areas of Ceridian Dayforce have audit capabilities to track data changes, but some don't, and it's hit or miss which features have them.
I have worked with Ceridian Dayforce in two entirely different industries, distribution, and law. In my experience with Ceridian Dayforce in the distribution industry, Ceridian Dayforce worked well because it could handle complex schedules, timesheets, and payrolls for the hourly population. In my experience with Ceridian Dayforce in the law industry, Ceridian Dayforce works well for the same reason. However, Ceridian Dayforce's scheduling and timesheet capabilities are maybe under-utilized in the law industry because it doesn't operate in such a high capacity.
Josh Morgan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are presently wrapping up implementation for Core HCM. We had a phased approach to our implementation which has been both a blessing and a curse. Dayforce has given us the best insight in to operational concerns that need both immediate and long-term attention.
  • Providing employees with the best visibility to their records.
  • Allows for a company to house the entire employee life-cycle electronically.
  • The reporting feature is very robust though can be challenging if one does not know the back-end for advanced purposes.
  • Effective dating can cause an issue when mass importing data.
  • Retro functionality when importing time during a prior pay period.
Dayforce allows for a high level of customization though it does require the company to be "brave" and think outside the box at times. No issue is too small but proper mind-mapping should occur.
June 18, 2023

Dayforce.

Stacey Busija | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dayforce was the first HCM system to be implemented in our association, replacing a cumbersome payroll system and many Excel spreadsheets. Key benefits were the self-service aspect, which replaced all the paper forms. We launched right before COVID and would have been unable to manage the furloughs, resignations, re-hires, and new hires without it (not to mention vaccination tracking and COVID pay). Now that we are back to "normal" operations, we are able to start implementing other modules and have recently launched dashboards and recruiting.
  • Easy to implement pay cards to replace paper checks.
  • Geofencing for clocking in and out at remote sites.
  • Great reporting capabilities.
  • Customer service has decreased since COVID.
  • More features on the mobile app, like approvals.
  • Easier interface for reports with payroll and HR data fields.
  • More autonomy to create workflow routing.
It is difficult to navigate in a complex reporting/approval process.
Tamara Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dayforce every day in all of our facilities as well as in corporate offices. It is great for employer and employees. Entering time away, uploading documents, correcting time clock, benefits break down, year-end forms and so much more. Data entry is easy to navigate. Searching employees, reporting incidents, job and location history, wage increase, reviews. Dayforce is a great tool! I love it!
  • Look up employees active, inactive or term
  • Keeps track of PTO
  • Clock in & out
  • History
  • Reports
  • Sometimes it goes down and that hurts
  • Have to log in many times a day, unless in constant use
  • Looks good Works well
In my job being able to look up employees' is a must. It works great for what I need it to do in my job. As an employee, I enter my PTO and time away on the calendar, it goes to my supervisor to approve. Keeps track of pay stubs and year-end forms. Able to see time clock is great
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