Overview
What is Dayforce?
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
Big fan of Ceridian Dayforce Wallet for our Org
Dayforce
1 year after implementation
Ceridian Dayforce - strong suite of products that can be great.
Ceridian Dayforce Review
Great Timekeeping and Payroll Solution
Ceridian Dayforce Honest Feedback
Ceridian Dayforce review
Ceridian Dayforce Review
DayForce HCM - The Lifesavers of the HR/Payroll Profession
One stop shop for HRIS, but could be better
Ceridian Dayforce in a nut shell
Dayforce: Great product but has its limitations.
HCM, WFM, Payroll, Performance, Compensation, Succession and all HR data …
How Dayforce Differs From Its Competitors
Using Dayforce for Compliance
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Impact on Decision Making
Impact on Decision Making
Using Dayforce for Compliance
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Pay calculation (568)9.090%
- Update personal information (578)8.787%
- Pre-built reports (572)7.777%
- Report builder (572)7.676%
Reviewer Pros & Cons
Pricing
What is Dayforce?
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What is Justworks?
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.1Employee demographic data(505) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8.4Employment history(540) Ratings
Employment history is the ability to track previous positions held.
- 8Job profiles and administration(530) Ratings
Job profiles and descriptions can be created and edited.
- 7.8Workflow for transfers, promotions, pay raises, etc.(532) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.4Organizational charting(483) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.7Organization and location management(528) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.5Compliance data (COBRA, OSHA, etc.)(352) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 9Pay calculation(568) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 7.5Support for external payroll vendors(283) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.9Off-cycle/On-Demand payment(132) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 8Benefit plan administration(457) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 9Direct deposit files(553) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.5Salary revision and increment management(437) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.1Reimbursement management(294) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8.3Approval workflow(496) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.7Balance details(510) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.9Annual carry-forward and encashment(417) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.5View and generate pay and benefit information(565) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.7Update personal information(578) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8View company policy documentation(398) Ratings
Employees can review company handbook, and corporate policy documents.
- 7.1Employee recognition(206) Ratings
thank a team member
- 8View job history(474) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 7.5Tracking of all physical assets(97) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7.6Report builder(572) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.7Pre-built reports(572) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.3Ability to combine HR data with external data(400) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.8New hire portal(364) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.9Manager tracking tools(320) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.5Corporate goal setting(202) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.9Individual goal setting(221) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.6Line-of sight-visibility(189) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.9Performance tracking(226) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.5Performance plans(246) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.6Performance improvement plans(210) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.9Review status tracking(248) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.9Review reminders(244) Ratings
System can generate reminders to ensure review completion timeliness.
- 8Multiple review frequency(219) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 7.2Create succession plans/pools(94) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.9Candidate ranking(102) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 6.6Candidate search(107) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 7.1Candidate development(94) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.5Job Requisition Management(271) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.5Company Website Posting(265) Ratings
Software allows postings to be displayed on the company website
- 7.5Publish to Social Media(222) Ratings
Software provides ability to publish postings to social media sites
- 7.5Job Search Site Posting(254) Ratings
Software provides ability to publish postings to top job search sites
- 6.6Duplicate Candidate Prevention(217) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 7.4Applicant Tracking(264) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.3Notifications and Alerts(258) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Dayforce?
Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.
Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.
Key product areas:
· HRIS
· Global payroll, on-demand pay
· Benefits
· Workforce management, including time and attendance and task management
· Talent acquisition, including recruiting and onboarding
· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system
· Advanced reporting, analytics, and dashboards
· HR self service via the Dayforce mobile app
Dayforce Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Dayforce Screenshots
Dayforce Integrations
Dayforce Competitors
Dayforce Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | Global |
Supported Languages | English (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai |
Dayforce Downloadables
Frequently Asked Questions
Dayforce Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 1% |
Mid-Size Companies (51-500 employees) | 18% |
Enterprises (more than 500 employees) | 81% |
Comparisons
Compare with
Reviews and Ratings
(1130)Attribute Ratings
- 8.7Likelihood to Renew86 ratings
- 10Availability12 ratings
- 5Performance13 ratings
- 6.2Usability60 ratings
- 7.7Support Rating65 ratings
- 7.3Online Training18 ratings
- 7In-Person Training11 ratings
- 6.6Implementation Rating43 ratings
- 8.8Configurability13 ratings
- 9.9Product Scalability14 ratings
- 8Ease of integration8 ratings
- 9.9Vendor pre-sale12 ratings
- 8.9Vendor post-sale18 ratings
Reviews
(226-250 of 266)In the eyes on a HR Business Partner's Review
- Ceridian is a user-friendly system.
- As we implement more modules in Dayforce, managers are becoming more comfortable and familiar with the functions and the system overall.
- Ceridian Dayforce allows for managers to stick to one system and limit the jumping around to perform different functions like reviewing timesheets, sending an offer letter and submitting a performance review- it's great!
- The offer letter function is missing the timestamp. If an employee, manager or auditor asks for a copy of the signed offer letter, the only option is to provide a copy of the offer letter which still shows the Accept and Reject button- I would really like to see a change here very soon.
- I would like to seamlessly move from Req to Req as I can from candidate to candidate without going back to the req screen.
Dayforce has given me work life balance
- It's all one platform.
- It's configurable to your company needs.
- The system follows the employee from hire to termination. All HR functions are done in Dayforce. No need to use another system it's all in one.
- The implementation is very time-consuming. The way the data needs to be given to Ceridian needs to be more user-friendly.
Traditional Timekeeping to Cloud Based Solution
- Dayforce really pays attention to their customers' feedback through the support portal. Top voted issues are a priority for Dayforce to provide fixes or solutions to the problem.
- Dayforce provides countless numbers of resources to their clients from implementation, post implementation and upgrades.
- Better delivered reporting. It’s hard to export reports in Excel where the format is a copy-paste version of PDF. You’re not able to easily manipulate the file to filter for the information you need.
Dayforce Review
- Scheduling and timesheets
- Native payroll
- Ease of use
- Global payroll
- Management of Ceridian partners
Dayforce Customer - 3 Years
- I especially like the Payroll module in Dayforce. For the first time in my 20+ year career I am able to combine multiple FEINs in a single pay group. This is a huge step forward, allowing us to consolidate our pay groups for more efficient processing. Overall, the payroll module is great. I love being able to add my own pay definitions, create my own deduction codes, and run off cycle payrolls without having to call support.
- I have been a Ceridian Tax Service customer longer than I have been a Dayforce customer. CTS is the best in the business. The year end reports in Dayforce make it easy to identify exceptions that need to be corrected now, making year end easier. Also, the tax functionality in Dayforce makes local tax compliance relatively easy.
- I really appreciate having the test environment. This is a huge help! We use the test environment to build out new functionality, test the new releases, and for training and troubleshooting.
- There is no way to confirm that New Hire Reporting was done properly. In other systems I have used I could refer to reports to verify the NHR was compete and accurate. Dayforce has no such reports. Also, I've been contacted a couple of times from states where the NHR was not complete. The state compared the SUI quarterly filing to NHR and fined me for omissions that they claimed had not been reported by Dayforce/Ceridian.
- As much as I like the payroll module, it needs to move faster. We have a LOT of extra incentive payments that are calculated outside DF. This means we have to import into Quick Entry in Payroll. It can take up to 17 minutes sometimes to recalc payroll. That really slows us down at the end of our processing because we are reconciling and balancing every hour and dollar. If Dayforce would just MOVE and load faster and calculate faster we could reduce the time spent on payroll processing. Also, a common complaint overall is getting kicked out of the system, often multiple times a day, or even within the hour.
- The salary proration for mid pay period new hires and terms and rate changes is based on a Monday through Friday workweek. That is not accurate in our case. I'd like to be able to have it prorate over 7 days in a work week or choose a different work week.
Save time and resource
- One source for HR and payroll data.
- Love the ability to create custom topics and reports.
- Really appreciate the ability to export data out through Data and the functionality of web services.
- Would like the ability for users to do what if scenario with benefit enrollments. This feature was in HPL.
- Sometimes support is a bit of a challenge in getting a fix back on time as well as the knowledge skill of some of the support staff.
Welcome to the Cadillac of HRIS
- Payroll
- Workforce Management/Timekeeping
- Mobile Platform Solutions
- Support
- Implementation Guidance
- Silverlight to HTML upgrades
From an employees perspective
- Scheduling -keeps it simple and organized. Easy for employees to access schedules and request time away etc.
- Payroll - runs smoothly and efficiently.
- HR management - keeps all of the employee information easily accessible.
- From an employee standpoint allowing us to pick our mobile access. It was frustrating not having access to our statements on mobile.
- I would hear a lot of supervisors complain that it was confusing but I think that's a lot to do with training on an individual company basis, not Ceridian's fault.
Great potential
- Having all of the data in one place is a big plus for us.
- Being able to use the same system for three countries has allowed us to standardize process, procedures and training.
- Having a solution we can access from anywhere has allowed us to commit payroll remotely.
- Tax processing needs work. While it's great that we can be mostly hands off, Ceridian will deduct taxes for resident locations regardless of whether or not we have nexus in those localities. We need to be able to make those choices before payroll runs.
- Constant changes...but not always what you want to see changed. Get the basics stable, then add the bells & whistles.
- Implementation was difficult. Three countries, three implementation teams...three different approaches. We're still unraveling and trying to streamline two years after full go-live.
Constantly implementing new modules
- HR Reporting
- Payroll
- Self-service
- Benefits needs to be better on the reporting side, it is hard to allow the benefits team to do their own report for audit and the many reports that are needed to out side vendors.
- The speed of the system after they moved away from Silverlight
- Developing rule for entitlements
Dayforce Review
- 360 feedback - Ceridian listens to reviews from its customers
- Mobile app - very simple to use and capable
- Timekeeping - easy to navigate errors and easy to revise time sheet data
- HR record maintenance - people module is still running on MS Silverlight
- Payroll election audit data - can not track edits to payroll elections, which is where regular deductions are entered
- Custom reporting - topic builder is not user-friendly and custom reporting fields are difficult to create without additional training and/or guidance from Ceridian support
Dayforce HCM Advocate
- Many of our employees are shared between locations, and several with multiple jobs as well. The one system record prevents us from having confusion on employee data, benefits or compensation. The one system record aides in compliance with labor law.
- The self-service function for the individual employees provides an opportunity for change, viewing or printing of their data without having to make an appointment with Human Resources. The self-service function cuts down on the HR department having to reprint check stubs or write income validations for employees. The employee can print it for themselves or view it on their data phone at their leisure.
- Our regional managers can report findings that are company specific, based on the information we built during implementation. Our ability to customize fields and flow of employee data allows us to manage it the way we work/run the company.
- The customer support portal is the most problematic area. There have been great improvements from the beginning to now, but with customer support - there is always room for improvement.
- The system is costly, but it is a very robust system that is worth the cost if you work the entire system correctly.
Fun with Ceridian Dayforce
- Payroll
- Recruiting
- Benefits
- Retro pay
- Pay to schedule
- Onboarding
Not so well: retro pay, pay to schedule, interfacing with our 401k company
A Very Stable HCM Platform
- A very intuitive system that can be done with minimal training or timesheet understanding.
- Customization so language and pay codes can be crafted to meet organization policy.
- Allows for notification outside of the system to better stay on top of requests.
- There are pop-up features when looking back or triggering any retroactive features that "increases clicks" and causes frustration
- Some security features also make work redundant to change/update a timecard
- More consolidated options for recruitment - these features are fairly elementary
Ceridian Dayforce has made our company more efficient and cost-effective... it can do the same for yours!
- All-in-one comprehensive system
- Customer support
- Staying on top of the most innovative technology and customer needs
- Educating their customers on their system
- They are switching from Silverlight to HTML and it is causing some slowness that I hope improves when all modules are on HTML.
Easy use, but still needs work
- The payroll function is very intuitive. It’s easy to get through and the canned audit reports are very useful.
- Timesheets and auditing are simple as well. It’s not rocket science when training new employees and managers.
- The reporting features need a lot of work. If you need a specific report and want to customize, you will get errors and it is not fixable. You’ll literally have to pay for every report you need that is not a canned report.
Dayforce managing our HR processes
- Scheduling - supports our budget, allows employees to pick up shifts when they become available, allows employees to trade shifts. All big wins for our organization.
- Managing measurement periods for ACA recording. Manages the legislative process with ease.
- Employee benefits are managed through the feeds with our vendors. Dayforce offers a very impressive employee benefits module.
- Dayforce is missing a home page that offers company documents.
- As an non-profit organization, we pre-deducted our employee benefits. We had to change our process to accommodate the limitation of this functionality.
Just make the move, best software ever!
- Payroll
- HR Profiles
- Updates
- Bugs when updates are rolled out
Dayforce HCM - Continually Evolving
- Continuous improvement. Dayforce consistently updates features and provides enhancements, some are from client suggestions.
- Training. Dayforce has great training materials provided via video or instructor led. These are so helpful for a refresher or if looking to implement a new feature.
- Technical Support. When I have an issue, my support POC addresses issues timely and in great detail.
- There are some challenges with custom reports, generally if they require an update like an additional field this is potential for a fee to do so.
Organization with High-Volume Seasonal Hiring
- Integrates with our recruiting system for high volume hiring
- Mobile Application
- Benefits ACA Year End Reporting
- Custom configuration and parameter based set up that we can modify based on changing business needs
- Reporting has some limitations and formatting issues, we are looking forward to the new reporting system coming out in the next few months
- Dayforce does not support the methodology we use for benefits eligibility for seasonal employees under PPACA
- We'd like to see faster turnaround times on our support tickets and change requests
Streamlined system
- Payroll processing. It is a quick interface and no need to import records from other sources.
- Dashboards. They provide a great look at organizational data.
- Benefits. Simple easy to use interface for users to enroll.
- Reporting - They are working on an upgrade but need to make it more open and not lock down filters and tables.
- Load time on first log in - they are working on removing Silverlight but would be helpful to pull the components out before logging in.
- More integration with recruiting and performance. They are newer modules but they need to be able to pull more information from existing employees.
Ceridian Dayforce HCM: Spend more time focusing on strategic business activities and less time worrying about your application.
- Intuitive user interface that is easy to use for people with various technical abilities
- Employees can view their time card in real-time on many different devices
- Easily view task progress across devices and with downward visibility throughout the organization
- Dayforce could use more robust reporting within the application, but have recently released a new Business Intelligence tool to fill the need
One Platform, One Team
- Payroll processing across multiple countries. We operate in the US, Canada, and the UK. Dayforce is a single platform to handle it all.
- Mobility is a trending requirement for our workforce. The DayforceHCM app allows our users to manage their time, time off requests and other payroll-related activities in the palm of their hand.
- Ceridian does a great job of keeping their users connected through Insights and other events. The best resources for learning about how to grow through Ceridian are their clients.
- The continuity between implementation approaches and post-implementation support could be much better. Post-implementation, we needed a lot of work done on entitlements. When we contacted support, the best practices that they endorsed in certain situations was not aligned with the approach taken by the implementation team. This caused a lot of rework.
- Project management resources during our implementation were not consistent. We went through 3 project managers on the Ceridian side during implementation and it caused huge issues.
- Implementation resources were not dedicated to our project alone. This caused problems for us. There a fair amount of turnover on the Ceridian team, exchanging resources to move to other projects. This was not productive for our team, as new resources were often not the right fit or had less experience than their predecessors.
Dayforce at Insights
- Track employee time - employees can enter their time via their computer or mobile app.
- Pay employees correctly and allow for adjustments on the fly - we often have different payout situations, and Dayforce allows our payroll team to pay accurately in a timely manner.
- Allow open enrollment to happen seamlessly - Open Enrollment is always a concern for employees - especially those with children. Dayforce allows the employee to be confident their data will flow to the vendors as needed.
- Pull data that is needed quickly and accurately - ability to pull accurate data for different purposes - once you figure out the topic the rest is easy.
- Reports - clearer review of the topics.
- Streamline imports, provide the client better access to importing data.
- Response to support should be quicker than it currently is.
Ceridian Dayforce Saves the Day
- Dayforce HCM is a single seamless solution for HR/Payroll management.
- Dayforce HCM has levels of access allowing us to limit and permit as needed access to various levels of information within the program.
- Dayforce HCM has a very comprehensive continuing training system.
- Dayforce support is first class.
- Dayforce HCM report building module is cumbersome and requires some computer language literacy to be accomplished.
- Dayforce HCM General Ledger does not interface with our accounting system. Difficult to add accounts for new items.
- Working with support has improved.