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Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

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Recent Reviews

Dayforce Review

7 out of 10
April 11, 2024
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
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Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (568)
    9.0
    90%
  • Update personal information (578)
    8.7
    87%
  • Pre-built reports (572)
    7.7
    77%
  • Report builder (572)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.9
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.3
Avg 7.7
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Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Dayforce Downloadables

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
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Comparisons

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Reviews and Ratings

(1131)

Attribute Ratings

Reviews

(51-75 of 266)
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Score 9 out of 10
Vetted Review
Verified User
This is our HCM and payroll system. Ceridian automates both our payroll and benefits administration, and allows great reporting on employee and payroll data especially. We also use it in onboarding but the employee upload is somewhat difficult and timely compared to other systems. The automated payroll features make it worth it though and have saved us a lot of time.
  • Great payroll features
  • Customization Options
  • design
  • Support
  • Tax services
  • Account manager quality and services
Dayforce is great for large or small companies, allows for thorough auditing of payroll, and gives you the option to update configurations on your own by teaching the users how to use the system to its full capabilities, rather than relying on the HCM company to constantly have to hand-hold and make configurations for the users. However, they have failed to timely remit tax payments or tax withholdings at all, which have caused significant headaches for our company.
July 21, 2021

Fantastic Company

Score 8 out of 10
Vetted Review
Verified User
Ceridian Dayforce is a program we use across our whole organization. Over the past 8 years it has overwhelmingly decreased our overall payroll/HR and Talent Acquisition needs by implementing new and improved techniques that have been customized to our every need.
  • Ceridian allows for pretty much any report to the customized to the properties you/company specially need to have set.
  • Ceridian allows for multiple locations under 1 employee code.
  • Ceridian also has implemented a fast track pay account.
  • Unfortunately they do have extra "clicks" in order to get to the end results
  • There are several add ons in place but some are pretty much the same thing.
[Ceridian Dayforce is] well versed and rounded when it comes to education opportunities. There should be no reason not to know something specific since they are always learning videos, a week long conference in several different areas of the world and they have support team members on stand by at all times.
July 01, 2021

Ceridian Dayforce

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize [Ceridian] Dayforce as our core HRIS system. We are currently live with Payroll, Benefits, and Recruiting. This platform gives us a single source for all our data. Our employees love that they now have easy access to their personal information and can update it from any where they have internet access.
  • Employee Self Service
  • Benefit Management
  • Payroll
  • Customer Support
  • Recruiting
  • Implementation
This product is great since it is a single platform which makes it a great user experience for our employees. They love having the one stop shop and the fact that we have less passwords to remember. We have reviewed the performance management aspect of the system and it really does not fit our current practice. Before we can implement it we will have to revamp our entire process.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Ceridian Dayforce for our hourly employees to clock in/out and to track vacation, sick time and all other PTO.
  • Customer usability
  • Current snapshot visibility
  • Ease of approval for managers
  • It can be difficult for managers of people in different timezones to track hours
  • To my knowledge, Dayforce does not allow for the input of an off-standard work schedule - it cannot be used as a scheduling tool.
  • It would be nice if Dayforce allows other pertinent employee information to also be stored in the system.
Ceridian Dayforce is great for a company with hourly employees that just needs to track hours/breaks/lunches, etc. at a baseline level. It is easy to use and a clean user experience/interface. For salaried employees it is even easier to use!
June 28, 2021

Dayforce Review

April Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize [Ceridian] Dayforce for Onboarding, Scheduling, Recruiting, Wallet, and Payroll. We are implementing Performance and Document Management. We started using [Ceridian] Dayforce approximately 2 and a half years ago. We utilize the app as well as the website. All associates have access to their [Ceridian] Dayforce profiles and are able to view schedules, make requests, trade shifts, view pay documents and more.
  • Wallet and Pay on Demand is offered free to both associates and the company.
  • There are many different services and integrations that can streamline HR processes.
  • The customer service rep is generally very responsive.
  • The reporting is very inclusive but there are features or data points that it can not report on in a single report. Often we must run two or more reports and then manually combine the information.
  • The support portal is unhelpful and occasionally unresponsive.
  • A lot of the set up and maintained is manual. Dayforce will charge extra for support for items that should be included with general service.
[Ceridian] Dayforce meets the expectations of the day to day business such as scheduling, tracking time, and making projections. It is a little more difficult to custom fit some of the services to be more appropriate for your specific business needs. Overall, I feel we get the value for the cost.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our whole organization uses Ceridian Dayforce. We use it for timesheets, payroll, benefits, documents admin, dashboards, reporting, recruiting, workflow admin, performance, compensation, and engagement.
  • Compensation module
  • Performance module/scorecards
  • Benefits administration and open enrollment for users
  • The engagement module really needs some work. It's difficult to customize and unable to run reports from. Using outside vendors such as SurveyMonkey is much better for sending surveys.
Open enrollment is pretty good for our employees, although it might be nice if they did not have to click into each individual supplemental plan, and could rather waive it without spending time clicking into it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce across the whole organization to manage timesheets, payroll, benefits, performance and recruiting. All employees clock in and out using Dayforce, enroll and manage their benefits through Ceridian Dayforce, and complete goals and performance reviews in Ceridian Dayforce.
  • Ceridian Dayforce benefit enrollment both for new hires and during Open Enrollment has been a great addition.
  • Forms submission allow for tracking leaves of absence, comp changes, and for employees updating personal information - such as addresses and direct deposit info.
  • Earnings statements and end-of-year statements are house in Ceridian Dayforce and easily accessed.
  • Ceridian Dayforce does not offer a good way to track FMLA usage.
  • Ongoing problems are not always addressed timely - other than emails stating that the problem is being looked into.
Ceridian Dayforce allows for managers to request a leave of absence for an employee, which automatically changes the employee's status and stops PTO accruals. However, it does not allow for detailed tracking of FMLA usage. I believe that the Open Enrollment process is a real plus, allowing employees to update personal information and also providing a comparison of plans offered along with the cost of the benefit. Employees can actually play around with the amount of coverage and see what the related cost would be.
May 04, 2021

Easy to use!

Rachael Wheelan, CPHR | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Employee management, payroll, benefits, recruiting. All services are used across the company of 6500 employees in various States and Provinces across North America.
  • Support Calls
  • Up to date on legislation
  • Ease of Use
  • Benefits - missing security around beneficiaries
  • PPACA is difficult
  • Custom forms
It is all in one. Easy to use for various Provinces and States. I like how most aspects are integrated with each other which makes things easier.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
It's used as our Payroll/HCM for our company so we have employees and managers and administrators all using the software. HR and Finance manager the system. We had hoped it would help with the amount of inquiries that we get for paystubs and other payroll and HR related requests, but the system isn't as user friendly as we thought and not compatible with all devices and browsers so we still do get a lot of calls/inquiries for help and requests for information. What we do is really unique, so it has been very difficult finding a software that can work for us. Dayforce has a lot of nuances as well so it's been a rough road for us.
  • Payroll gets processed one way or another
  • Employees can view their information on the app
  • Time off requests can be actioned via email
  • Customer Support, bring back dedicated account managers.
  • Do not roll out new versions of the software until most bugs have been cleared. We are sick of being your guinea pigs. It disrupts our businesses!
  • Need a straight forward tax site that is user friendly.
Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning.
Colt Bewley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is being used by my organization across the board. We have been live with Dayforce for over 5 years, and utilize a number of different modules that are offered. We have begun the process to go live with the recruiting module soon, which should really help to streamline staffing issues.
  • Payroll - We have over 5,000 employees, from FT, PT, PRN, salaried and hourly, and Dayforce works great for any and all of those.
  • Hr - the HR function is great. The best thing is that it is an all-in-one system and we don't have to use multliple systems
  • Recruiting - This is the portion I am most hands-on with as the Corporate Recruiter. This is a new rollout we are doing currently, which is really going to help us with future staffing deficits at various locations. After we go live with this, we plan to start onboarding through Dayforce and also doing offer letters since they have a partnership with Docusign.
  • Thus far, I cannot think of anything where there could be some improvement. We love Dayforce!
For me personally, it has worked well for me with the recruiting module. We have been working on the backend in anticipation of rolling out the recruiting module live in a few weeks, and I have been very impressed, and I think it is really going to streamline staffing needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for our Timekeeping and Payroll system. It is being used by most of our organization and slowly implemented across the board. We have been successfully using the product and it has made our payroll process much smoother and efficient.
  • Timekeeping (WFM)
  • Reporting
  • Real Time punches
  • Payroll codes working properly
  • Ceridian Support questions answered more time efficiently
Ceridian offers a good timekeeping system with instant day to day information that transfers to payroll. Reports or custom built reports are also a plus!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is used by all of our employees. Frontline workers use it to get their schedules, check their pay, etc. Administrators use Ceridian Dayforce for payroll, scheduling, workforce management, etc.
  • The mobile app is great!
  • Accurate live payroll management
  • We love the function of the touch clocks
  • Ceridian could add additional forms to the mobile app
  • Ceridian could provide some free professional services hours per year
  • Ceridian could spend more time tailoring their services to retail consumers
Ceridian Dayforce is great for a multi-location workforce with decentralized management. It helps us stay close when we cannot be close physically.

It would be less appropriate for small businesses or those who do not have someone competent to manage the system.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce throughout our whole business, HR, Payroll and all outlets. As long as all the correct information is input into the setup it functions well.
  • Changes are in actual time, very helpful.
  • Committing the Payroll is very easy.
  • Processing the Payroll the system will alert you with warnings of items you might want to look a little further into before committing the payroll
  • I would like to see in depth classes on Pay Policies. There always seems to be problems that pop up with updates.
I believe Ceridian Dayforce is well suited for businesses that just have Salary and Hourly employees. It needs a lot more attention and updates when working with hospitality and tipped employees and multiple pay scales.
Glenda Gordon Torres, CPP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My company uses Ceridian Dayforce across our whole organization. Our previous system was sunsetting and we were looking for an integrated product that could handle a lot of our functions and be a single system of record, instead of tacking on multiple add on systems which inevitably get out of sync.
  • It calculates individuals in real time and pay runs in minutes, so that you don't have to save up all of your entries to check at the end of payroll processing.
  • Dayforce has fantastic search functionality, allowing you to look for people, reports, funtions, etc. all from the same box.
  • Information is entered in one source only and is integrated with Onboarding, Timesheets, HR, Payroll, Performance Management, etc. so it is always the same.
  • Managers can auto assign based on location.
  • Entering retroactive transactions and paying is very simple.
  • Pay group changes with different pay period dates require a lot of manual intervention
  • Timesheets do not include PTO in summary totals, making it difficult for managers to review.
  • We find out about system bugs once they are fixed, meaning we waste time troubleshooting issues that have already been identified.
  • There is not a robust, up to date knowledge base like the one that was available in Ceridian HPW/Latitude.
Ceridian Dayforce is well suited to an organization that wants the most up to date functionality that is constantly updated. It helps if the organization has smart IT professionals who can assist with configuration and release testing.
November 18, 2020

Dayforce Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for payroll, benefits, personal information, on-boarding, time clocks, tracking PTO/vacation, and soon recruiting. It is being used across the whole organization. It addresses many issues we were having with housing employee person information, onboarding, payroll, and tracking employees hours worked.
  • Tracking PTO/vacation time and requesting days off.
  • Onboarding employees before their first day in the office.
  • Pulling reports
  • Employees being able to submit address, W4, and beneficiary changes on their own.
  • Timesheet tracking
  • Mobile app, employees being able to submit forms. (Address changes, marital status, phone numbers)
  • Being able to see forms employees completed during onboarding.
  • Onboarding enabled in Mobile
Well suited: Housing employee information and electing benefits. Needs improvement: Creating billable rates for the event industry.
November 18, 2020

It's complicated

Score 5 out of 10
Vetted Review
Verified User
Incentivized
Currently we are using Wallet (in implementation), Payroll, Onboarding. We do not use recruiting, performance, compensation, advanced scheduling or time. Onboarding has streamlined our former process and saved us several hours a week companywide. Wallet will be a huge help to our hourly employees, we are excited to be able to offer this moving forward.
  • Provide solid demos.
  • Hire exceptional Customer Success Managers and assign them to appropriate accounts.
  • Provide several online tools via website and peer to peer support groups.
  • Inconsistent Dayforce client support representative knowledge.
  • Lots of bugs for new releases.
  • Cost prohibitive for smaller companies.
  • Many options in the software are not geared towards retail/hourly employees. More often than not, we are having to come up with workarounds and deal with subpar data. We are still using spreadsheets for several things.
Ceridian Dayforce is an excellent product if you have a large budget and can afford every package that is offered. Once things are broken up and patchworked together, the system does not function fully. Clients are forced to come up with workaround solutions that often times add time to projects vs save time/streamline processes.
November 18, 2020

Robust HCM Tool

Score 7 out of 10
Vetted Review
Verified User
Incentivized
All employees at KI in the US & Canada have access to Dayforce to view their personal information, pay statements, benefits, performance appraisals and open internal job opportunities.
  • The Compensation module has saved hours of time during our merit process. We no longer need to create hundreds of individual spreadsheets to support the process. Our merit process is now completed & approved seamlessly in Dayforce.
  • The Performance module is very nice for visibility. We now complete all of our performance appraisals in Dayforce. Prior to Dayforce, completed performance appraisal paper forms were stored in employee personnel files. Managers needed to reach out to HR to view performance appraisals for their team. Now, managers and managers above them can view performance appraisals for their employees in Dayforce. The information is at their fingertips.
  • The Onboarding module is very helpful for eliminating paper within our new hire process. Employees can now complete almost all of their new hire paperwork electronically within the system. This also saves time as we no longer have to take information from a paper form and enter it into the system.
  • We would love to see enhancements made to the Recruiting module to make it easier to search for candidates who have applied for our positions. The search functionality works okay, but it could be better. It would also be really beneficial to email candidates directly from Dayforce using templates created in the system, but that is not a capability currently.
  • The Reporting feature requires someone to be fairly tech savvy to pull the needed data. It would be nice to see this module made more user friendly. I believe Ceridian is working on this for future releases!
  • The Document Management module where you can store electronic personnel files needs some attention. It is easy to find an employee file, but if you need to print an entire file for any purposes, you have to print it document by document. Also, if you upload a document incorrectly, there is no way to edit and you have to delete it and re-upload the document.
Ceridian Dayforce works very well for our office staff who are more computer savvy. It is much less used and accepted by our hourly manufacturing employees.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce across the organization for employee communication, human resources, benefits, and payroll. Ceridian Dayforce allows us to have a complex variable payroll with varying incentive programs.
  • Ceridian Dayforce allows for a multi-tier and complex incentive program for our complex payroll.
  • Open enrollment is done easily and efficiently.
  • It allows for me to process payroll with one staff member per 1,000 employees.
  • Prices are too high.
  • Ceridian has become too large-business focused and has forgotten the small businesses that got them to where they are today.
  • Bug fixes are slow and there are still too many of them, especially with new products.
Ceridian Dayforce is well suited for complex payrolls and large companies. For small and medium size businesses, this software is much too expensive.
November 17, 2020

Healthcare

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Dayforce company wide for timeclock, payroll, recruitment and benefits. In the past, we did not have an "all-in-one" system.
  • The ease for managers to run reports from Dayforce without having to wait on Payroll's availability.
  • Because we are healthcare, we have a complicated system of shift/differential pay. Dayforce has been able to accommodate most of the varying pay types.
  • Dayforce as a third party vendor for garnishments has been extremely helpful and allowed administration to be more streamlined.
  • Implementation was not ideal. We changed reps several times for varying aspects of Dayforce. This made the implementation last longer than expected.
  • The problem with processes not always working, i.e. pay codes working correctly one pay period, but not the next.
  • Adhoc reporting more user friendly.
Dayforce is not ideal for a healthcare facility because it can not always accommodate the varying pay types, i.e. shift differential and multiple work site pay.
Evan Stroum | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We are using Dayforce for our system of record for payroll and HR across our us offices. It is used by our entire HR department and sparingly for self-service. Dayforce has helped us streamline some of our processes and eliminates some of the manual entry. On our previous legacy system, we were working in at least 11 different systems with multiple points of entry. After implementing we were able to eliminate some of those systems. Open enrollment for our company used to mean having employees fill out forms for six different carriers. We were able to utilize Dayforce for open enrollment this year. [It] truly eliminates any data entry involved with benefits.
  • Workflows provide limitless opportunities for every type of business need.
  • Payroll, benefits, and time are all located in the same system with seamless transitions between the three.
  • Tax calculations are extremely accurate and calculate for every type of employee situation.
  • Reporting is not as user-friendly as it could be. The topic building tool is not for the average user.
  • Benefits administration could be simplified a little more.
Dayforce is well suited for payroll and tax calculation. They've also done a great job with the workflow administration invisibility to it. I think they could do a better job with clarity around some of the tax correspondence.
Emily Ozmon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian as our only HR/Payroll Software. All employees and supervisors use Dayforce for Scheduling, Time and Attendance and Recruiting and Onboarding. We are using Performance Management as well. The software has made all of the changes that had to happen in 2020 very manageable. We love the single software platform and are looking forward to expanding our features.
  • Excellent Support Team
  • User-Friendly Platforms
  • Fabulous Implementation Teams
  • Great Customer Engagement
  • Reporting could be expanded
  • Need all features/fields to be able to be customized for company needs
Ceridian is fabulous at the Payroll/WFM and HR level. Recruiting and Onboarding being a newer feature of theirs is still working out the kinks. But their support is great and I never have issues getting any help needed. The ease of use in payroll took processing for 2800 employees from a whole week to just 2.5 days.
November 17, 2020

Honest Review

Sarah Isaac | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used as our system of record for employee data, WFM and payroll company wide.
  • I think they listen to ideas submitted in the Aha portal as I have seen many come to fruition.
  • They respond timely to support requests with actual solutions.
  • My CRM is very thoughtful and diligent in keeping a close relationship and solving for our needs.
  • Employee changes report every payroll. I have never been able get a report that showed just true changes to the record per pay period.
  • Stop trying to sell me a block of hours.
  • I actually still prefer the old MY HR layout where more employee data was displayed on a single page. Now I have to click in multiple areas to get a combo of data.
I think it has a strong support model. I have frequently needed help with entitlements as they are somewhat of a beast and there are a million places something needs to be set up/created in order for them to work properly (downside there isn't a wizard to walk me through) but support is very knowledgeable. I just wish there was a wizard that took you from step 1 to completion of building out an entitlement.
November 17, 2020

Hooray to Dayforce

Maria Alfano | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for payroll, HR, benefits, WFM, and document storage. It helped automate the vacation pay process that was previously managed via Excel. Onboarding and benefit elections are streamlined and can be sent to the employee in advance of the start date to minimize the wait times for benefit enrollment.
  • WFM--great time and attendance
  • Ability to create reports
  • Payroll system
  • Ability to do more customization
  • A little slow with customer suggestions
  • Have better system response times--can be really sluggish
Great for North America but not great for global countries outside of the UK and Australia. Partnering with other companies is not always the best solution. Our experience has been to make our company the guinea pigs for testing a new global partnership. It would have been nice to know this during the sales process instead of finding out during implementation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently we use Ceridian Dayforce to process our North America payroll. It is being used cross functionally within many departments: HR, payroll, HR operations, finance, and compensation. It does everything from remittances to paying employees, keeping track of time and attendance, GLs, and more. It's a great system that I highly recommend.
  • Variety of report pulling
  • Off-cycle payroll processing
  • Showing pay statements before payroll is processing
  • System freezing or lagging
Ceridian Dayforce is extremely user friendly. The layout can be customized for each customer. You can set up easy tabs at the front of things you use most frequently to reduce how many screens you need to click into. Customer service answers timely and helps us a lot. I think Ceridian Dayforce is well suited for medium to large organizations (500+ employees).
Score 9 out of 10
Vetted Review
Verified User
Dayforce is used by our entire organization, from entry-level employees with access to their schedules, earnings, vacation balances, and W2 information to all levels of management up to Human Resources. We use Dayforce for all functions of our business including HR, payroll, benefits, recruiting, and onboarding. Dayforce reduces our need for paper documents, therefore saving time and money for our company.
  • Payroll
  • People Management
  • Time Sheet Tracking
  • Ease of use
  • Mobile Applications
Dayforce is fantastic for Human Resources in being able to process payroll, track employee records and timesheets, onboard new staff, and manage benefits all in one place. HOWEVER, it's mobile functions are extremely lacking for 2020 and holds us back from being able to utilize this software completely.
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