Skip to main content
TrustRadius
Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Read more
Recent Reviews

Dayforce Review

7 out of 10
April 11, 2024
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
Continue reading

Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (568)
    9.0
    90%
  • Update personal information (578)
    8.7
    87%
  • Pre-built reports (572)
    7.7
    77%
  • Report builder (572)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

62 people also want pricing

Alternatives Pricing

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.3
Avg 7.7
Return to navigation

Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Dayforce Downloadables

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1131)

Attribute Ratings

Reviews

(76-100 of 622)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • We really like the Dayforce App.
  • The system is very customizable.
  • Updates are done bi-annually
  • Reporting is a bit difficult, but has been getting easier. There is less help available by telephone recently. We are being told more frequently that reporting help is billable.
  • The recruiting module should be more customizable.
  • We no longer have a designated account rep, which is problematic.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Record keeping is fairly easy (compensation changes, Notes feature)
  • A whole library of how and what to do with processes within Dayforce (using DIG), including the support site with extremely helpful articles and posts asked by other users with similar questions
  • User-friendly for those not in an administration role (managers, employees)
  • While the support site is helpful and people assigned to my questions were great, I've struggled with communicating with people when it involved implementing something new into our production site. Response times were low, they had trouble understanding what we needed to be implemented, and didn't apologize for it. My guess is that because we're one of Ceridian's "smaller" clients. Regardless of the size of your client, we still would like proper service! This is so far the only feature I have had issues with; the majority of Dayforce has been easy to use and I can self-learn pretty easily.
May 22, 2023

Short review.

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Pay policies.
  • timesheets
  • schedules
  • Mobile access.
  • FMLA and leave tracking, no formal system.
  • Attendance management. Points cannot be edited from AM; you have to constantly unlock timesheets to update points.
  • Attendance management link to forms for write-ups. Write-ups are still a manual form process. There is no link from AM to HR incidents.
  • Supports lack of urgency. Some cases drag out due to no response from support. Then you get flopped to another support person and have to start over at the beginning.
  • End-dated entitlements should not be seen on the ECP screen. New policies should not be seen until the start date.
  • An easier way to create forms. Drag and drop.
  • Write-ups should have workflows with digital acknowledgments from employees and managers.
  • Benefits - medical support orders should be able to lock employees' dependents so they cannot be removed from benefits.
  • Transfers - schedules and pay should auto-update to the new ECP info.
  • Headcount as a qualifier on pay policies.
  • Workflow visibility on forms. Easy way to see whose approval is still pending. When printing forms, workflow approvals need to show on the printout.
May 17, 2023

Payroll Manager

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll section provides up to the minute earnings
  • Ease of use for workflow forms-increases, terms, loa, etc
  • Customer support
  • Modifying reports sometimes requires assistance
  • doesnt recognize a primary manager at this time, which is needed.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Workflow Designer - it's fairly easy to use and you can design your workflows to be as simple or as complex as you need
  • The new homepage - the HUB - is a nice addition allowing us to customize the information and the links for various roles
  • Custom reports - creating custom fields requires knowledge of SQL
  • An easier way to create and maintain master schedules would be appreciated. To use shift rotations for everyone would require creating thousands of shift rotations.
  • Being able to use custom forms on the mobile app. The majority of our onboarding uses custom forms and because of that, we can't use mobile onboarding. We've had to take a significant portion of our onboarding process outside of Dayforce.
  • Support - they consider an automatic email that acknowledges that your case has been received as meeting their SLA. It can take a long time to get someone actually assigned to the case; they seem to have a lot of turner in Support; and now they are pushing services that they used to include as part of Support over to their billable projects division.
Score 8 out of 10
Vetted Review
Verified User
  • Interface well with Oracle HCM
  • Constant updates and upgrades are regularly roll out to clients
  • User friendly system
  • Support system is not the greatest. Tickets take a long time to be resolved. Most have been outsourced to outside countries.
  • Entitlement module is very difficult to setup and modified.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll
  • Consistency-Stability-Reliability
  • HR System of Record
  • Customer Service
  • Variability (more than one way to accomplish something)
  • Attendance Management (module needs updating)
  • Mobile Experience (has come a long way, still has some gaps)
  • Recruiting/ATS (has come a long way, still has some gaps)
  • Tax Service (is not nearly as strong as their core customer service)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use
  • Ability to automate processes and reduce paper use
  • Improved employee experience
  • Customer support when issues arise
  • Reports are tricky for new users
  • Some features still rely on Silverlight for functionality
  • Mobile functionality still being developed and improved
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll/Pay Policies are extremely effective
  • Reporting is strong, it's rare that I hit walls
  • Performance/Compensation are clear and easy to use for our employees
  • Ceridian Tax Services - sometimes they feel a bit inefficient
  • Learning has made some nice strides but because it is an outside integration you can feel its limitations
  • Schedules module is more manual than we would like
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • When re-setting the log in password for employees, it can be change instantaneously and saves everyone time.
  • The Reports that can be generated through Dayforce will save you time and energy.
  • When doing a payroll and there is a Quick Entry to do, it is great that you can verify the outcome immediately, by using the flyout and viewing the employee's earnings statement.
  • Larger print on reports when they are generated. The payroll register can be hard to read at times.
  • Every Employee has an Employee Number. When generating reports it puts the two together. If on an excel document, I always have to do a Text to Columns adjustment to separate them. It would be nice if they were separated right away.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll--Very easy process and the reporting is a breeze
  • Creating earnings codes is a snap
  • Onboarding made easy
  • Difficult to figure how to do things but once you do it is easy
  • PTO Balances no future reporting
  • Customer Service-would be nice to have a dedicated person to call
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I love that everything is integrated within Dayforce - Payroll, Timesheets, HRIS, Reporting, and Recruiting... there are so many tasks in one place.
  • In addition, when you update something, you don't need to go to a separate system to recalculate since it's all there. I'm quite fond of how Payroll works for me.
  • Versatility of reporting
  • Sometimes it can be difficult to find where something is stored so that you can update something on the setup.
  • Reporting has gotten so much better, but another example is a struggle is trying to add a field to an existing report, particularly ones from Payroll or Timesheets.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Managing employee hours for payroll
  • Managing our personal benefit selections
  • Import candidate data from Indeed for hiring manager review
  • Ceridian Dayforce will show if an employee has approved hours off for a day, but does not specify the time; you have to access their actual time requested from another page.
  • Ceridian Dayforce is sometimes sluggish to respond and can give errors when saving information so it has to be done a second time.
  • It's not easy in Ceridian Dayforce to see how many hours off an employee has taken over any specific time period.
Chris Ciechanowski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Give the ability to customize and self create solutions for your business.
  • The reporting capabilities have always been outstanding and the new visualizations bring that to another level.
  • The Dayforce overall payroll capabilities are world class.
  • The overall recruiting module has a lot of room for improvement. If you need details, we can chat but that is the single most glaring opportunity for improvement for Dayforce.
  • The billed service wait time of 8-12 weeks right now is very lengthy. I understand the labor market and growth of the company so I hope this drops significantly.
  • I'm excited to see the mobile benefit enrollment coming and I would like to have all onboarding be mobile as well and more user friendly.
Kari France | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll processing is very user friendly
  • Benefit enrollments and benefits information is easy to work with in the system
  • Access to reporting
  • Having information in real time in one platform for several modules.
  • Support Community is great resourse
  • Mobile app and functionality matching what is in the URL based platform. Forms, enrollments, etc.
  • Support for some modules is not great
  • Creating reports can be complex and difficult
February 13, 2023

Dayforce is a winner

Score 9 out of 10
Vetted Review
Verified User
  • Time Management
  • Benefits
  • Payroll
  • Security around the ability to give access by limit by person vs role or location
Return to navigation