Dayforce Powerpay

With Powerpay you are not 'wondering' if your input will have the desired effect on an employee's pay cheque. You can actually see what the employee will be paid, what their tax burden is for the month! Not many payroll companies offer this feature. It's terrific to process payroll and know that the employee will receive the correct remuneration. No 'retro payments' to keep track of!

Powerpay exceeds my expectations: it's easy to use and does not 'eat' my time by wondering what the end result will be. I can see what each employee's pay statement will look like before I submit the payroll for processing. Monthly processing fees are not exorbitant and the service from support it top notch, quick and awesome when you need it! What's not to like? It's a terrific company to have on your side!

I initiated the implementation. I answered all the questions I was asked, prepared the documentation and sent it off and it was done! Quickly, efficiently and done well!

I have used Powerpay before (at a previous employer) but a few years had elapsed. I had a quick online training session (less that 30 minutes) to recover basic knowledge and I was away. I still from time to time have to do something that i am not quite sure of and pick up the phone! Every one that works at Ceridian - now Dayforce - have been able to answer my question and tell me where to go in the program, click on what and do what I need to do. The support is out-of-this-world good!

Our configuration is pretty simple. We have a few departments and all I had to do was to prepare spreadsheets with year-to-date salaries, the required personal information and departments. The set up came back about 7 working days later, ready for use. I understand that the set-up can be as simple or as complicated as you wish. Payroll is pretty basic and should never be so complicated that a professional company such as Dayforce could not set it up! I personally think the world of this firm - they have never let me down!

Powerpay support staff are Superheroes! The are helpful, efficient, knows their product and do not mind imparting their product knowledge to their users. They have solved problems that have crept up in rare situations, and they gladly help when needed. I LOVE this company and their employees. They go beyond to help and you never sit on the phone for hours waiting for them to answer or help! Great people!

Powerpay is easy to use and is a logical online system. Nothing is overly complicating. Doing payroll is not overly complicated and this system is user friendly and easy to understand and use. And if you get stuck, there is a great support system to help you navigate and understand what you need to do.

We have a small staff of less than 20 employees. We moved our payroll from a previous provided because of terrible and expensive service. Dayforce is much, much easier to use and costs about 30% less than the previous provider. Dayforce Powerpay also seem to have people that speaks clearly and are efficient in everything they do so that less time is wasted by phone calls that has you on hold for 3 hours!

I have never experienced application errors or unplanned outages. I do know that I could phone Dayforce Powerpay and give them hours and other deductions and they would do the payroll and I could either have them deliver the completed payroll by courier (there are small extra charges for this) or I could download the completed payroll on pay day. I have also been able to complete payroll our payroll at home instead of at the office. Dayforce is very accessible by phone or online.

Pages online load in seconds. Click and it's instantly there! I have never had pages not loading properly or taking time to load. Payroll reports also downloads quickly. We do not interface Dayforce Powerpay with anything else.

We do not integrate Dayforce Powerpay with any other products.

It was simple and easy. It was more difficult to convince the head of the school to allow me to switch providers! She is now thanking me as Dayforce Powerpay works so well and saves time and money!

I have never had a problem working with any Dayforce Powerpay -Ceridian Powerpay as it was before- employees. They are all professional, knowledgeable, very pleasant to interact with and extremely helpful. They consistently take customer services to a higher level. Great people to deal with!

They are all professional, knowledgeable, very pleasant to interact with and extremely helpful. They consistently take customer services to a higher level. Great people to deal with!

Pretty standard contract terms. Unit pricing is about 30% less than the previous provider - service is about 150% better with Dayforce Powerpay that with the previous provider! We are billed twice per month as we do payroll twice per month.

Dayforce is excellent for companies where all employees are on salary as you can select "run as is" and be confident that your payroll will run every pay period.
Where Dayforce is less convenient is for payroll with hourly employees. Sometimes all the hours aren't available by the cutoff time and then it is necessary to run an Extra run to pay out the employees who submit their hours late. QBO payroll allows these employees to be added as soon as the hours are available at no extra charge.

Customer Service has been horrible for Dayforce and Powerpay. They have some knowledgeable staff but an equal amount that will steer your wrong. They ignore cancellation requests so they can charge you more, they ignore verbal confirmations where you request 1 month of a particular service then charge you more because you didn't send in a formal cancellation. Overall the best experience I've had with Ceridian has been mediocre but for the most part I'm happy to have moved over to ADP.

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.

Ceridian Powerpay is useful for an organization with either a small or large workforce, with a reasonably simple payroll setup. Our organization does not have any complicated commission schema, so Ceridian Powerpay works excellent for standard payroll that doesn’t change too much from week to week, often with salaried employees that have predictable compensation. I would hesitate to recommend Ceridian Powerpay to an organization with more complication pay systems, especially if they are larger as Ceridian Powerpay seems better suited to standard payroll without anything outside of the norm. While not feature-rich overall, Ceridian Powerpay gets the job done, and it is easy to use, so you can rely on multiple users in the organization being trained to use the software without requiring a significant investment on your part.

Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.