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Emburse Certify

Emburse Certify

Overview

What is Emburse Certify?

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

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Recent Reviews

TrustRadius Insights

Emburse Certify is a versatile expense management solution that has proven to be invaluable for businesses across various industries. …
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Emburse Certify

7 out of 10
May 03, 2021
Incentivized
We use it for staff across the organization to submit receipts for business expense reimbursement. It's used by a cross section of staff …
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Certify--Average

5 out of 10
February 27, 2020
Incentivized
We use Certify for all of our expense reports/processing needs for Accounting and reimbursement. We have multiple executives in the field …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Emburse Certify?

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

Entry-level set up fee?

  • $8 Expense report
    Required
For the latest information on pricing, visithttps://www.certify.com/ContactUs.aspx?…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

What is Expensify?

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

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Product Details

What is Emburse Certify?

Emburse Certify Expense aims to help make expense reporting easier with its automated expense report creation and mobile receipt capture. Employees, managers and accountants can create, submit and approve expense reports, check the status of expense reports and access reports on demand.

Certify AP is designed to give finance teams insight into their company purchases and the ability to manage spend before it happens, paper is eliminated, and approvals are handled online, making remote work feasible. By automating these processes, finance teams now have valuable time to be able to work more strategically across their organization.

Emburse Certify Features

  • Supported: Approval Process Control
  • Supported: Invoice Management
  • Supported: Multi-Currency
  • Supported: Receipt Management
  • Supported: Receipt Upload
  • Supported: Reimbursement Management
  • Supported: Spend Control
  • Supported: PO creation
  • Supported: Purchase Requisition creation

Emburse Certify Screenshots

Screenshot of Certify Homepage - User interface for all users that includes a quick view of their expenses, pending expense reports and approval requests.Screenshot of Certify Mobile - Snap photos of receipts on the go and upload them instantly to your virtual Certify Wallet.Screenshot of Certify Travel - Now, corporate travel is even easier. Introducing Certify Travel, your end-to-end corporate travel solution to simplify bookings for employees while helping your company manage travel practices and costs. All for one low monthly fee and no booking fees! Certify Travel is easy to use, yet it is also a powerful enhancement to your company’s expense management system.Screenshot of Certify Reporting & AnalyticsScreenshot of Certify AP- manage cashflow with accounts payable automationScreenshot of Certify AP- streamlining employee purchasing

Emburse Certify Video

Certify 101: Automated Expense Reports with Certify's Report Executive

Emburse Certify Competitors

Emburse Certify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States, Canada, Latin America, United Kingdom, Europe, Middle-East and Africa, Asia, Australia, China, India, Japan, Germany, Brazil, Mexico
Supported LanguagesArabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

Frequently Asked Questions

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

Expensify, Coupa, and SAP Concur are common alternatives for Emburse Certify.

Reviewers rate Usability highest, with a score of 7.2.

The most common users of Emburse Certify are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(97)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Emburse Certify is a versatile expense management solution that has proven to be invaluable for businesses across various industries. Users have praised its ability to track and approve expenses, providing them with a seamless process to report on expenditures and make informed decisions based on those reports. By streamlining the expense reporting process, Certify increases visibility into company spend and makes it easier for businesses to manage their expenses effectively.

One of the key use cases of Certify is its ability to simplify travel booking and research experiences across teams. This feature has significantly streamlined the travel planning process, enabling teams to collaborate more efficiently and ensuring a seamless booking experience. Additionally, users have found Certify's compatibility with popular accounting software such as QuickBooks and NetSuite to be highly beneficial. The integration capabilities of Certify have saved users time by reducing the need for double data entry, making financial reporting more efficient and accurate.

Certify offers additional functionalities that further enhance expense management. Users appreciate the ease of submitting expense reports through Certify, simplifying the reimbursement process and ensuring timely payments. The platform also provides features like importing reports into the organization's ERP via API, improving efficiency and accuracy in financial reporting. Moreover, Certify offers robust controls, allowing businesses to require specific information for expenses, thus enhancing accuracy and compliance.

Certify's user-friendly interface has been consistently praised by customers. With its intuitive design, approximately 200 employees who submit daily expense reports have reported no issues or questions, providing a seamless user experience. The mobile app provided by Certify eliminates concerns about losing receipts, making it convenient and reliable for users to capture and organize their expenses.

Overall, Emburse Certify has proven itself as an effective solution for expense management across organizations. Its ability to simplify processes, improve collaboration, increase visibility into spending, and enhance financial control make it a valuable tool for companies seeking efficiency and accuracy in managing their expenses.

Attribute Ratings

Reviews

(26-50 of 55)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Centralized location for tracking expenses.
  • Makes job costing for expenses a smooth transaction.
  • Allows employees to get their reimbursements in an efficient time frame.
  • There needs to be a way to delete the previously downloaded transactions that were not used due to a discrepancy.
  • When inactivating projects a multi-delete function would be more convenient.
  • Allow for coding multiple projects per single transaction.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Maintains copies of backup documentation.
  • Employees can easily upload receipts with their phone, and complete the expense report at a more convenient time.
  • Accounts payable reporting is not robust. I'd like to be able to see payments by vendor, etc.
April 12, 2019

Certify is awesome!

Debbie Cochran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easily upload pictures of receipts and upload into employee wallet.
  • Mileage is easily tracked for employees using a map and automatically calculates rate so that the employee doesn't have to calculate and eases errors.
  • Multiple reports are readily available for manager review.
  • Sometimes when downloading into accounting software the classes are input incorrectly. I'm not sure that this is a Certify problem or an accounting software issue.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The app is easy to use and is very convenient.
  • The ability of account managers to go into other employees' accounts makes it easy to help them.
  • The wide range of reporting features makes it easy to look up old information and create Excel sheets with meaningful data.
  • Manually entering data to an expense report is not very user-friendly. I do not like that I have to fill in the category before I can fill in the rest of the data. Sometimes I need to fill it all in and then think about which category would be best.
  • Linking cards to the wallet - we had quite a struggle trying to keep some of our cards linked and they would mysteriously unlink which made for a time-consuming fix involving upper management.
  • SpendSmart - I don't think this area is useful at all to our company.
  • As an account manager, I wish there was an easier way for me to edit each expense in reports. There are times I need to go into every single line item. to change or add detail, and it would be nice if I could edit them on one screen.
Laura Berle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Take a photo of the receipt and it is automatically saved
  • Because of the upload, paper receipts no longer need to be saved
  • It syncs really well into the monthly expense report so when it’s time to reconcile credit card transactions it’s all there
  • Capability to correct the transactions (which account, which project, $ amount etc.) works great
  • I use an iPad and when I try to touch things to edit they are placed a little too close to each other
  • When I do touch to edit, it should pull up in front of me. I didn’t realize that I had to arrow down to an item to continue to edit
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Certify is linked with our specific business credit card
  • The support team responds very quickly to answer any questions, etc
  • Certify is very user-friendly
  • We have asked Certify for improvements through the years and they have responded very well. At this time I do not see an area for improvement.
Jennifer McBride, CMA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of uploading receipts
  • Approval workflow is visible
  • Variety of reports available
  • I would like to see an administrator dash board with easy identification of where the users are in the report preparation process. Perhaps there is a report for this.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Certify helps organize all business transactions made from employees.
  • Certify helps keep a paper trail of every expense made on a company card.
  • Certify is easy to organize all expenses made for a user.
  • Certify helps employees keep track of all their spending.
  • The merge feature for transactions and receipts doesn't always capture the right amount which can cause confusion.
  • The problems that occur on Certify should be easier to solve instead of emailing for help.
  • It is hard to search for a specific problem sometimes.
April 10, 2019

User Friendly

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Able to create custom reports designed for your organization to provide you with the information you need.
  • Always has customer service available; whenever an issue might occur they are able to handle it immediately.
  • Extremely user-friendly and does not need WiFi connection at all times.
  • Allowing for receipts to be uploaded after an employee submits a report.
  • Allowing easier cancellation/changes when it comes to travel on the user end instead of having to call for easy change.
  • Allow for reports to be ran using more specific field searches.
April 10, 2019

Easy to use

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Integration with our accounting system
  • Ability to customize to follow company T&E policy
  • Easy to run reports
  • For individuals who travel frequently it would be easier to populate details for each expense as soon as its added to the wallet.
  • It would be nice to view billing history and open invoices rather than just scheduling payment
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We have a constant need to keep track of job costing for our various projects. With Certify the process of getting the expenses into our accounting program is quick and easy. The "flags" within Certify for expenses that do not meet our requirements are easy to spot and correct.
  • Once an expense report has been approved it would be helpful if someone in our company had the ability to "un-approve" it if an error is noted and needs to be corrected. At this time a call to Certify is required to un-approve the report.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of using the software.
  • Ability to upload receipts using a cell phone.
  • Ability to review and process expense reports effectively.
  • Limiting a dollar amount for specific categories. When an expense can only be charged to that category if it exceeds a set limit.
April 10, 2019

Happy with Certify!

Linda Lavella | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Certify has the tools to calculate mileage reimbursement from one location to another. The calculation is based on the amount that you want to reimburse per mile. Using this tool within Certify is much easier and quicker than having to go on a "MapQuest" type website to come up with this information.
  • A variety of reports are available in Certify to help track expenses by department, individuals or type of expense. Customized reports can also be added to Certify to provide data on "not so ordinary" expenditures.
  • I am not a user on Certify, only an administrator, but I have been told by many users how easy it is to use Certify. It was very much welcomed by our users when we started using Certify about 5 years ago.
  • When approving an expense, a manager has to approve it and submit it and a few times the manager approved it and never submitted it, thinking it was done.
  • We use the delegation tool that allows a manager to have another individual go into Certify and review and approve expenses for him. I find this feature a little difficult to find for setting this up and for the user to find. I have had to look it up in the support section of Certify.
  • On the screen when setting up a new user, a manager is set up to approve and there are two other fields that approvers can be added, a second approver and AP rep. When the second approver box is not populated, the expense keeps going back to the first approver. I have to put the AP Rep in as 2nd approver and AP approval.
Kelly Lesko | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Being able to read, and insert receipt information is helpful.
  • The payout to the employee is quick and mostly hands off.
  • This system has saved me hours of time because it is so easy to use.
  • When syncing to QuickBooks, enough information isn't transferred over.
  • My employees tell me the system doesn't always read the receipts correctly and the information needs to be redone.
  • Employees have told me the credit card upload doesn't work as cleanly as they had expected.
April 10, 2019

great value

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The quick and easy recording of receipts, by clicking a couple of buttons and saving the information, is so efficient. No worrying about keeping track of or losing receipts.
  • The reports to pull for following processing expenses are a great help for research purposes.
  • Ease of entering and completing expenses, whether via cell phone or computer.
  • Split Expense function -- I wish it worked better on the mobile app. It is easy to go through the function on the computer, not so much on the mobile app. Most of our employees use the mobile app, so that results in a lot of clean up on my part when processing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Adding receipts or documentation of purchase(s) is simple with the three upload options that Certify offers. The user can choose to upload from a mobile device via the Certify app, upload via computer or by emailing it to a unique email account that is designated for the individual employee through Certify.
  • The status of expense reports makes it easy to check at-a-glance to see the current status - "Draft, Pending Approval, Pending Payment or Archived".
  • Receipt integration from popular travel services and vendors makes calculating expenses even easier.
  • I'd like to see more options for receipt integration from places where the purchase was made with Apple pay, and the merchant sent a text message receipt of payment.
  • "Create a New Expense Report" page is very basic, possibly creating differentiation with bold character and font size difference would help the user with a faster response to the next step in navigation.
  • The website could use a refresh to make navigating more user-friendly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The mobile app works well for users that travel so they don't have to wait to enter expenses and receipts.
  • The web interface is simple and easy to use.
  • Attaching receipts via the web interface is also quick and easy.
  • It would be nice to turn off the message that pop up stating that there is a duplicate expense.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Certify has multiple ways of submitting your information such as receipts and mileage incurred. I prefer using the app on my phone while I travel. It's convenient and I don't have to worry about keeping all of my receipts safe which may be difficult when you travel.
  • Certify can be configured for my company's needs such as the list of eligible expenses an individual can submit.
  • When submitting your reports, they go directly to your supervisor. You don't have to worry about an extensive process of getting your expenses approved.
  • It would be nice if the app used touch/fingerprint login for ease of use.
John Hunt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Uses the companies own category list: this way it is tailored for our own use.
  • Stores receipts so that you don't have to keep up with them in a wallet or folder any longer.
  • Organizes the expenses in a simple way based on multiple factors.
  • Provides reminders.
  • The functionality works great, but occasionally there will be challenged with the app. One problem encountered is taking a photo of a receipt and being taken back to the log -in screen.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Certify makes it very easy to take pictures of your receipts and automatically upload receipt totals/amounts.
  • Creation of new expense reports is very easy and intuitive.
  • The Mobile App is great which makes it easy to snap photos on the go, eliminating chances of losing receipts.
  • I can t really think of any improvements at this time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Certify allows me to automatically generate expense reports for repetitive items.
  • Certify completely streamlines the entire approval process.
  • Certify allows me to get reimbursed much faster than ever before.
  • All my reimbursements are automatically directly deposited into my checking account within a matter of days versus weeks.
  • Certify makes keeping, sorting, and tracking receipts a breeze. It couldn't be better! you can upload, email, use an app, etc. It's fantastic in the office or on the go.
  • The Website and App interfaces are very user-friendly.
  • Certify allow me to import/upload receipts on the fly so that I never miss out or forget about an expensive or the specific amount. It also provides me a way to look back in time and compare as well.
  • Certify allows our organization's users in certify to rate and compare hotels they stay at an expense, restaurants, car rentals, and many other types of purchases. So we can literally see what other colleagues thought about it and how they rated their experience. This is something I have never had anywhere else before, without hours of Googling of course.
  • Certify could also include some automated spending control.
  • Certify could also implement some type of time tracking within it as well.
  • Certify could have something that is specific to accounting for projects.
  • Anything that could be added to help better and assist its users with tax management.
Emily Rimert | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
  • They were willing to work on pricing before we signed up.
  • Their system is outdated. The software could be good, but it seems they are not willing to update to get there.
  • They use a 3rd party linking system which will result in you having to manually reconnect your cards to the system weekly, or your reports will not pull in transactions correctly.
  • The way the users are set up, it makes no sense and has a very hard flow to things. You constantly have to ghost another user to approve expenses billed to a card that is added to your user.
  • They are not a customer-focused company who is concerned with their product or how their customers are treated and focused more on filling their pockets.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to consolidate for expense track and management. When submitted with the expense, you will see where you are and you can remind the approver if necessary.
  • There is an app provided across IOS and Andriod platform so you can capture the receipts and upload every single time without going through scanning/uploading etc. It's very easy for the frequent traveler.
  • The approvers managing multiple organizations can also do very well with tracking and managing the expense.
  • I found there might be a slight synching up problem when you keep the expense report on your own device and there happened at times the report didn't sync up with the server properly.
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