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Emburse Certify

Emburse Certify

Overview

What is Emburse Certify?

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

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Recent Reviews

TrustRadius Insights

Emburse Certify is a versatile expense management solution that has proven to be invaluable for businesses across various industries. …
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Emburse Certify

7 out of 10
May 03, 2021
Incentivized
We use it for staff across the organization to submit receipts for business expense reimbursement. It's used by a cross section of staff …
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Certify--Average

5 out of 10
February 27, 2020
Incentivized
We use Certify for all of our expense reports/processing needs for Accounting and reimbursement. We have multiple executives in the field …
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Awards

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Pricing

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What is Emburse Certify?

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

Entry-level set up fee?

  • $8 Expense report
    Required
For the latest information on pricing, visithttps://www.certify.com/ContactUs.aspx?…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

What is Expensify?

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

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Product Details

What is Emburse Certify?

Emburse Certify Expense aims to help make expense reporting easier with its automated expense report creation and mobile receipt capture. Employees, managers and accountants can create, submit and approve expense reports, check the status of expense reports and access reports on demand.

Certify AP is designed to give finance teams insight into their company purchases and the ability to manage spend before it happens, paper is eliminated, and approvals are handled online, making remote work feasible. By automating these processes, finance teams now have valuable time to be able to work more strategically across their organization.

Emburse Certify Features

  • Supported: Approval Process Control
  • Supported: Invoice Management
  • Supported: Multi-Currency
  • Supported: Receipt Management
  • Supported: Receipt Upload
  • Supported: Reimbursement Management
  • Supported: Spend Control
  • Supported: PO creation
  • Supported: Purchase Requisition creation

Emburse Certify Screenshots

Screenshot of Certify Homepage - User interface for all users that includes a quick view of their expenses, pending expense reports and approval requests.Screenshot of Certify Mobile - Snap photos of receipts on the go and upload them instantly to your virtual Certify Wallet.Screenshot of Certify Travel - Now, corporate travel is even easier. Introducing Certify Travel, your end-to-end corporate travel solution to simplify bookings for employees while helping your company manage travel practices and costs. All for one low monthly fee and no booking fees! Certify Travel is easy to use, yet it is also a powerful enhancement to your company’s expense management system.Screenshot of Certify Reporting & AnalyticsScreenshot of Certify AP- manage cashflow with accounts payable automationScreenshot of Certify AP- streamlining employee purchasing

Emburse Certify Video

Certify 101: Automated Expense Reports with Certify's Report Executive

Emburse Certify Competitors

Emburse Certify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States, Canada, Latin America, United Kingdom, Europe, Middle-East and Africa, Asia, Australia, China, India, Japan, Germany, Brazil, Mexico
Supported LanguagesArabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

Frequently Asked Questions

Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.

Expensify, Coupa, and SAP Concur are common alternatives for Emburse Certify.

Reviewers rate Usability highest, with a score of 7.2.

The most common users of Emburse Certify are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(97)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Emburse Certify is a versatile expense management solution that has proven to be invaluable for businesses across various industries. Users have praised its ability to track and approve expenses, providing them with a seamless process to report on expenditures and make informed decisions based on those reports. By streamlining the expense reporting process, Certify increases visibility into company spend and makes it easier for businesses to manage their expenses effectively.

One of the key use cases of Certify is its ability to simplify travel booking and research experiences across teams. This feature has significantly streamlined the travel planning process, enabling teams to collaborate more efficiently and ensuring a seamless booking experience. Additionally, users have found Certify's compatibility with popular accounting software such as QuickBooks and NetSuite to be highly beneficial. The integration capabilities of Certify have saved users time by reducing the need for double data entry, making financial reporting more efficient and accurate.

Certify offers additional functionalities that further enhance expense management. Users appreciate the ease of submitting expense reports through Certify, simplifying the reimbursement process and ensuring timely payments. The platform also provides features like importing reports into the organization's ERP via API, improving efficiency and accuracy in financial reporting. Moreover, Certify offers robust controls, allowing businesses to require specific information for expenses, thus enhancing accuracy and compliance.

Certify's user-friendly interface has been consistently praised by customers. With its intuitive design, approximately 200 employees who submit daily expense reports have reported no issues or questions, providing a seamless user experience. The mobile app provided by Certify eliminates concerns about losing receipts, making it convenient and reliable for users to capture and organize their expenses.

Overall, Emburse Certify has proven itself as an effective solution for expense management across organizations. Its ability to simplify processes, improve collaboration, increase visibility into spending, and enhance financial control make it a valuable tool for companies seeking efficiency and accuracy in managing their expenses.

Attribute Ratings

Reviews

(1-5 of 5)
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May 03, 2021

Emburse Certify

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for staff across the organization to submit receipts for business expense reimbursement. It's used by a cross section of staff (not just one department), but not all of our staff.
  • Allows for staff to use a mobile app for on-the-go recording of their business expenses.
  • Highly customizable.
  • Cumbersome at times.
  • Not the most user-friendly. It can be unclear how to navigate the site.
Emburse Certify is well suited for submitting, approving, reviewing, and storing details and records of employee business expenses for reimbursement. Emburse Certify may not be as useful users that have infrequent reimbursable business expenses. Emburse Certify is also a travel booking tool.
  • I'm not aware of a ROI.
I was not involved in the selection process. I know we evaluated Emburse Certify against a manual reimbursement process (not using a specific product).
Slack, Wrike, Zoom
As I mentioned before, it can be unclear how to navigate through the website at times. It is highly customizable, which is a good thing.
I haven't had to contact support often, but I didn't have a great experience the one or two times I did contact them. I do not remember the specific details.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Certify for both our employees expense reimbursement and tracking our companies credit card usage. Certify allows our employees to be able to track their expenses and receipts either in the office or on the go with the mobile app. It allows all receipts to be stored in one place and elimnates the needs for paper copies and spreadsheets. Our employees are able to code their expenses with preassigned accounting codes and departments making it easier for the Finance team.
  • It is extremely easy to use - both the online site and mobile app.
  • We are able to export the data and easily import it into our accounting system
  • Their customer service is extremely helpful and quick to respond.
  • It would be nice if there was a direct link between Certify and our accounting system (Sage Intacct) that replaced our manual import of information.
  • The approval mapping is a little complicated.
Emburse Certify is great for travelling employees who are comfortable using a smart phone or other technology. It is great for organizations who want to know a lot about how/what their employees are expensing. There are so many reports! If you have a complicated internal structure setting up the approvals and expenses codes can be time consuming.
  • No more lost receipts because employees can take a picture and upload to the app in real time!
  • It has been great having all receipt in one place that we can pull easily.
  • It's been great to have the oversight over everyone's expenses.
Both the online and mobile app are extremely user-friendly and customer service is fantastic. It makes tracking and reporting extremely easy and allows us a clear view into how our company is spending money.
The customer service team is knowledgable and quick to respond! They are eager to help out and follow up to make sure everything is working well.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Emburse to process T&E expense reports for employees and corporate cards as well. The platform is being used across the whole organization. We have <50 employees and about 1/2 of them process expense reports on a regular basis. This solution is simple. It is compatible with QuickBooks and NetSuite. We do not use either of these platforms for our ERP. The platform does not integrate with any other ERP. It is addressing the issue of double data entry and the cost associated with our last solution. Previously AP would have to manually enter the data from the old expense management system into the ERP. Certify does at least allow us to import the reports into our ERP via the API.
  • Tracks for duplicate receipts - Based on receipt date and amount, Certify will flag duplicate receipts and with a click drill down to the report it has matched to duplicate to.
  • Split Expenses - The split expense function is easy to use and understand. Certify allows for multiple splits by amount or percentage.
  • Report Executive - Allows for the automatic building of expense reports based on a predetermined time.
  • Credit Cards - Merge receipts option. This option will merge together receipts and expense lines based on date and amount.
  • Unsophisticated - This platform is too simple for a system anymore robust than QuickBooks.
  • Reporting - There are over 50 reports in the system and not one of them will yield a report showing "current expense reports awaiting approval". The Custom Report Builder is limited in scope. Once a report is written, it is stifled by preset parameters.
  • Navigation - There is not a "Save" button anywhere in the platform. "Return" is not a universal term for "Save". It's clunky to use. Navigational icons change meanings depending upon how/when they are used. When creating a report, that entering a receipt date range is mandatory, is a complete waste of time and useless.
  • Wizards - Throughout the software "wizards" are referred to as the list of red colored instructions one encounters upon having left out needed information. A wizard is not a list instructions. It is a guided set of instructions that lead to the correct result.
  • Support - The first tier of support in Certify is not knowledgeable of the software. Our system has been put into chaos on more than one occasion due support having not something correctly. There is no obvious way to call them. They don't even have people in chat anymore. It's a stupid bot.
Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
  • Certify has eliminated the double data entry we were doing, but any platform we chose would have accomplished that.
  • Due to the limited reporting functionality, Certify has not been helpful as an expense management reporting tool.
We used Concur prior to Certify. It cost 5x as much and was not worth the money. We also looked at Expensify, which had minor issues compared to what we are dealing with in Certify. Certify does not compare to Concur. The platforms are in two different leagues. Expensify is a good comparison and it is compatible with major ERPs like Sage Intacct. Nexonia, is actually also an Emburse product and likely would have been a better fit given it's integration capabilities with Sage Intacct.
For our needs this software is lacking basic amenities. The support is not at all up to par. The written support is outdated, the training sessions are so high level that the trainers can rarely answer a question that is off script. The flat file only method is outdated. The navigation is clunky, distorted and sometimes makes no sense. For an organization using QuickBooks, this software is probably perfect.
The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
Enrique Abello | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We used [Emburse] Certify to help streamline our expense reporting process. We previously used an outdated paper-based procedure that delayed reporting, sometimes by months, and the goal of implementing [Emburse] Certify was to not only speed up the process but also to increase visibility to our company's spend. The [Emburse] Certify solution was rolled out to the entire organization over the course of several months.
  • Mobile app is very good, particularly at matching receipts with expenses
  • Web-based desktop interface is user-friendly
  • Automated expense reports are attractive for busy managers
  • After-sales support is terrible
  • Not all credit card programs are supported
  • Integration with other programs is complicated
[Emburse] Certify seems to have been designed with large organizations in mind, particularly those with corporate card programs as opposed to "small business" cards. The integration with American Express Business accounts failed after less than a year, and was not reestablished before we pulled the plug on the whole project. Even worse, [Emburse] Certify's support team wasn't able to offer alternatives.
Expense Management
N/A
N/A
Payment Management
N/A
N/A
  • Overall initial cost was lower than many competitors
  • Amount of configuration and testing time required from internal implementation team was difficult to manage
  • Failure of the implementation resulted in additional costs, and confusion when trying to undo configurations and integrations
The cost to implement [Emburse] Certify was lower than the primary competition (Concur), but the integration with our existing card programs simply did not work the way we expected it to and the way it was sold to us. Any money saved by going with Certify over Concur was lost when we scrapped to program and ended up with Concur anyway.
Ceridian Dayforce, Microsoft Dynamics SL, Comcast Business VOIP (VoiceEdge)
If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
Implementation support left a lot to be desired, and the increased workload on our internal implementation team (made up of representatives from the accounting and human resources departments) was significantly greater than expected. Once the [Emburse] Certify software was in place, post-implementation support was all but useless and could not address a basic request -- to reestablish the integration with our American Express Business cards.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I perform outsourced accounting and CFO services. I have chosen Certify for two organizations and implemented it in both companies.
  • Very easy to use.
  • Pulls credit card charges in.
  • Very good mobile device.
  • Nice interface with Spectrum.
  • Setting up the credit card interface took some time, but support eventually got it working.
Very well suited if you want to charge to a job/project because you can add fields to work with your accounting system.
  • Time saved with the AP export feature.
  • Time saved with credit card interface.
  • Ease of approvals.
it is very flexible and has the ability to work with your accounting system
I'm not sure. We chose Certify.
No
I didn't know it was offered, and my questions are always answered for free.
I was having a difficult time getting the credit card interface to work. Joel Branch reached out to me several times and made sure it eventually started working.
I always get an English speaking person very quickly on the phone.
  • AP export.
  • Credit card interface.
  • Mobile app and uplink to the desktop product.
  • Setting up the AP export.
Yes
It's very good and easy to use.
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