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Certinia ERP Cloud

Certinia ERP Cloud
Formerly FinancialForce ERP Cloud

Overview

What is Certinia ERP Cloud?

Certinia ERP Cloud automates financial management on the Salesforce platform. The customer-centric ERP software includes a general ledger, automated billing processes, and financial intelligence.

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Learn from top reviewers

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Pricing

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What is Certinia ERP Cloud?

Certinia ERP Cloud automates financial management on the Salesforce platform. The customer-centric ERP software includes a general ledger, automated billing processes, and financial intelligence.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 7.4

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.5

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.4
Avg 8.4

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.9
Avg 7.4

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.9
Avg 7.7

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

10
Avg 8.0

Order Management

The ability to process orders, and track them from quote to cash.

8.1
Avg 7.9

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

8.7
Avg 7.5

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

9.3
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

8.2
Avg 7.0
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Product Details

What is Certinia ERP Cloud?

Certinia ERP Cloud (formerly FinancialForce ERP Cloud) automates financial management on the Salesforce platform. The customer-centric ERP cloud software includes a general ledger, automated billing processes, and financial intelligence.

Certinia ERP Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

Certinia ERP Cloud automates financial management on the Salesforce platform. The customer-centric ERP software includes a general ledger, automated billing processes, and financial intelligence.

Sage Intacct, NetSuite ERP, and QuickBooks Desktop Enterprise are common alternatives for Certinia ERP Cloud.

Reviewers rate Inventory tracking and Automatic reordering and Location management highest, with a score of 10.

The most common users of Certinia ERP Cloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 8)

FinancialForce Accounting by Salesforce

Rating: 8 out of 10
November 08, 2016
Vetted Review
Verified User
Certinia ERP Cloud
1 year of experience
The accounting department uses FinancialForce Accounting as its main software. In addition to standard accounting functions, we greatly utilize the multi-currency capabilities and all the automation capabilities to remove manual entries as much as possible and be able to use that time to focus on reporting and planning instead.
  • Data integration which reduces need for manual entry
  • Multi-currency and location capabilities
  • Tagging function
Cons
  • System is slow when overwhelmed by data
  • Problems with Action Views
Depending on your sales software, FinancialForce Accounting could be a great option. It has great functionality for multinational businesses (large and small), and integration with sales software gives you the ability to track your sales cycle/expenses through the sales cycle much more easily than without the integration which is very important.

Salesforce User? - FinancialForce Accounting is a "No-Brainer"

Rating: 10 out of 10
December 04, 2014
LT
Vetted Review
Verified User
Certinia ERP Cloud
4 years of experience
  • For Salesforce Enterprise Edition users, FinancialForce extends the CRM and any custom objects or applications built or installed for operations/manufacturing/services to create a complete end-to-end solution on the force.com platform.
  • Turning a sales quote or order into an invoice is seamless and intuitive, allowing sales and accounting to work together to share information and decrease time to bill. Credit processing when necessary follows a similarly seamless path.
  • Cash matching and bank reconciliation processing is streamlined with bank uploads and ability to easily match transactions with intuitive interface that checks and validates balances, increasing cash handling and accuracy.
  • Financial reporting using native Salesforce report capabilities is drag-and-drop, and ability to build custom reports using multiple data objects is flexible and easy to learn.
  • FinancialForce has a great support team and the ability to log a support case and manage the case through resolution and close has increased user adoption and satisfaction.
  • Multicurrency capability is particularly important for the company and FinancialForce handles this well with home and dual currency, easy to set up and ability to provide visibility and reporting for operations regarding impact of currency fluctuations has provided better decision making for management.
  • Intercompany transaction processing is easy to set up and use.
Cons
  • While FinancialForce does provide a robust reporting engine application for free (in addition to the large number of out-of-the-box standard Salesforce reports that come with the app), the reporting engine can be overwhelming for the average user to configure and learn. This is improving with each new release but is not out yet.
  • While the company doesn't use purchase orders, there may be a need at some point in the future to do procurement of non-operations goods and services. This functionality isn't currently supported by FinancialForce, although there is the ability to create custom purchase objects in Salesforce and integrate them with payable invoices object.
  • The company would also find a simple, straightforward expense reporting and reimbursement app that integrated with payable invoices or journals useful, in order to get away from expense report management by spreadsheet. There is no current application offered or supported by FinancialForce for this, but companies can opt to install (and pay for licenses) to use other, third party applications that handle this functionality.
For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as:
1) General Ledger
2) Order to Cash cycle
3) Purchase to Pay cycle
4) Cash management
5) Inventory and/or Cost Accounting (Projects/Jobs, etc)
6) Revenue Recognition
7) Fixed Assets management
8) Budgets
9) Tax
10) Reports and Analysis

It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality.

With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.

Accounting in the cloud

Rating: 8 out of 10
July 30, 2019
Vetted Review
Verified User
Certinia ERP Cloud
3 years of experience
The Accounting and Finance department uses FinancialForce Accounting (FFA) for A/P and general ledger transactions. Our entire organization uses Salesforce as our CRM so this allows for interaction between the systems. We were able to automate A/P and allow outside departments to access vendor and A/P information. We have created dashboards and reports of financial information that can be shared with other departments.
  • User interface is more modern and user-friendly than other software
  • Dashboards allow for good visual interpretation
  • Reports are able to be customized to better fit users' needs
Cons
  • Financial reporting could be easier to use
  • More out-of-box reports for standard reconciliations (bank rec, aging, etc.)
  • Some of the processes are time-consuming (running an aging, cash matching, printing checks)
FFA is a good product if you want the ability to customize functionality and reporting. However, all the setup can be overwhelming if you are looking for an out-of-the-box solution. FFA is a great choice is you are already using Salesforce and want to report on KPIs directly from the source data. There are a lot of applications to help you feed data into the system or export it out in a usable format.

New FinancialForce implementation

Rating: 9 out of 10
December 13, 2019
Vetted Review
Verified User
Certinia ERP Cloud
1 year of experience
We were using NetSuite as an ERP and it was clunky. We wanted a modern system that integrated well with our current CRM, Salesforce. FinancialForce ERP looks to the average user that this is just part of Salesforce and native to the system. This allowed us to have adoption to the system rather quickly.
  • Resource planning.
  • Hours tracking.
Cons
  • It might have been the implementation but it causes some apex errors.
  • Default fields are not enough. We need to customize which we'd rather not do.
I think it is well suited for our current process which involves project management for our services teams which includes implementation and customization. We have found that this has greater flexibility to our overall team as it is easier to add required fields in Salesforce than to request it from NetSuite since we do not currently have a NetSuite administrator.

FinancialForce -- For a growing small company

Rating: 5 out of 10
July 27, 2019
Vetted Review
Verified User
Certinia ERP Cloud
3 years of experience
FinancialForce is being used as our accounting system. We integrated it with SalesForce, but only the accounting department is using FinancialForce. It helps us in recording transactions and creating a trial balance, for which we are able to build financial statements in excel. We have other in-house development to help us auto-bill the invoices generated from FinancialForce.
  • FinancialForce has a very familiar user interface if you have experience using SalesForce. Since it's built on top of the SalesForce UI, it doesn't take long for people to learn to navigate around. This helps when onboarding new employees.
  • There is a lot of customization available. Since SalesForce is highly customizable, so is FinancialForce. This will help if you have an in-house developer that can tailor to whatever specific business need your company has. This pertains to layouts or reports that are being built.
  • It has better scalability than QuickBooks.
Cons
  • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
  • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
  • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
It is good for a small business starting their growth phase. Quickbooks is not very good scaling from a small company to a midsized company. If your company does not have the resources to invest in NetSuite, FinancialForce may be a better option. If your business is not a subscription business, FinancialForce will be easier to manage.
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