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ChannelAdvisor

ChannelAdvisor

Overview

What is ChannelAdvisor?

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

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Recent Reviews
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Popular Features

View all 17 features
  • Order processing (7)
    1.1
    11%
  • Product management (7)
    1.0
    10%
  • Inventory management (7)
    1.0
    10%
  • Product catalog & listings (7)
    1.0
    10%
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Pricing

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Unavailable

What is ChannelAdvisor?

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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36 people also want pricing

Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

6.2
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

10
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

2.4
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

2.8
Avg 7.8
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Product Details

What is ChannelAdvisor?

ChannelAdvisor (NYSE: ECOM) is an e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For two decades, ChannelAdvisor has worked to help brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. The vendor boasts thousands of customers who use ChannelAdvisor to power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Zalando, and Walmart.


ChannelAdvisor Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Search & filter

Online Shopping Cart Features

  • Supported: Integration with Amazon
  • Supported: Integration with eBay

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: Social commerce integration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

ChannelAdvisor Screenshots

Screenshot of One Platform. Endless Possibilities

ChannelAdvisor Videos

ChannelAdvisor makes selling simple again. ChannelAdvisor: Powering E-Commerce. Everywhere. As consumer demands evolve and the e-commerce universe continues to fragment, brands & retailers need a centralized approach to compete. Since 2001, ChannelAdvisor has been the industry...
 Show More
For more information, visit www.channeladvisor.com

ChannelAdvisor Integrations

ChannelAdvisor Competitors

ChannelAdvisor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Zentail, ChannelSight, and CommerceHub are common alternatives for ChannelAdvisor.

Reviewers rate Multi-site management highest, with a score of 9.6.

The most common users of ChannelAdvisor are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, there are three common recommendations for CONTEXT. Users suggest conducting thorough research to find a Product Information Management (PIM) system that aligns with the specific needs of their business. It is also advisable to plan ahead and clean up internal catalogs before utilizing the software. Additionally, users recommend investing in training for as many employees as possible during onboarding to maximize success with the software. If support is of utmost importance, exploring cheaper full-service options available is suggested. These recommendations highlight important considerations such as thorough research, advance preparation, and investment in employee training and support for a successful experience with CONTEXT.

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Jeffrey Goldman | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I had a project manager from ChannelAdvisor yell at me on a Zoom call. They switch you from person to person, so from my experience, nothing fully gets done. Additionally, I feel the cost is never the cost. Even if you give them written notice of cancellation they will delay it in order to keep charging you.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ChannelAdvisor is great for a company that is looking to list on different marketplaces and store all inventory in one place. It is not appropriate for smaller companies just looking to sell on their own ecommerce platform. The one drawback is it is quite the investment, but it has helped us grow our business tremendously.
Blake Baron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Are you an enterprise level e-commerce merchandise marketer with a full IT team and a giant budget? This product is absolutely for you. Automate workflows based on conditional logic, support a blue-chip brand, and make the information technology team happy with two-factor authentication security. If you can pay for it, this is the product that will make everybody happy.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I believe this tool could be recommended to an e-commerce team looking to grow quickly in the number of SKUs and in the number of marketplaces they wish to sell with. I do feel it's a bit beyond the need of your side job, "sell-at-night" small e-commerce company.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
Taylor Amon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you manage over 25,000 child skus across dozens of different marketplaces and digital marketing networks, ChannelAdvisor can greatly simplify the process. In my case, it's just not scalable to manually optimize that many products and websites. We need a platform like ChannelAdvisor to provide process automation. Obviously, the fewer skus you manage and the fewer websites you sell on, the greater your ability will be to manage them on your own. But in the interest of growing your business, ChannelAdvisor can help take it to the next level.
Score 1 out of 10
Vetted Review
Verified User
Shopify would be a better alternative. Why should you pay ChannelAdvisor and Shopify? I don't think ChannelAdvisor can deliver on their promise to be a complete e-commerce solution. ChannelAdvisor is best to stay focused on just distributing product on different channels (and not have your own web store at all).
May 03, 2014

ChannelAdvisor

Score 9 out of 10
Vetted Review
Verified User
It is well suited for anyone trying to sell their products across multiple marketplaces and websites. It helps cut down on employees and automate tasks that could take a person hours. It is not well suited if you are only selling on your own website as it is really intended to be used for marketplaces.
Brent Boutwell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Larger companies that are fully supportive of marketplaces as a significant channel strategy would fare better than smaller or less committed companies that may not have the resources to spend on understanding and managing the details of the system. If the organization has the capitol, they may want to look into the managed services program as an alternative.
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