ChannelAdvisor

ChannelAdvisor

About TrustRadius Scoring
Score 6.6 out of 100
ChannelAdvisor

Overview

Recent Reviews

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Popular Features

View all 17 features
  • Order processing (6)
    4.8
    48%
  • Product management (6)
    4.0
    40%
  • Inventory management (6)
    3.5
    35%
  • Product catalog & listings (6)
    3.1
    31%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is ChannelAdvisor?

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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7 people want pricing too

Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Demos

ChannelAdvisor: Powering E-Commerce. Everywhere.
00:15
ChannelAdvisor Shoppable Media
00:53
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Features Scorecard

Online Storefront

6.8
68%

Online Payment System

10.0
100%

eCommerce Marketing

4.8
48%

eCommerce Business Management

5.3
53%
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Product Details

What is ChannelAdvisor?

ChannelAdvisor (NYSE: ECOM) is an e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For two decades, ChannelAdvisor has worked to help brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. The vendor boasts thousands of customers who use ChannelAdvisor to power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Zalando, and Walmart.


ChannelAdvisor Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Search & filter

Online Shopping Cart Features

  • Supported: Integration with Amazon
  • Supported: Integration with eBay

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: Social commerce integration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

ChannelAdvisor Screenshots

Screenshot of One Platform. Endless Possibilities

ChannelAdvisor Videos

ChannelAdvisor makes selling simple again. ChannelAdvisor: Powering E-Commerce. Everywhere. As consumer demands evolve and the e-commerce universe continues to fragment, brands & retailers need a centralized approach to compete. Since 2001, ChannelAdvisor has been the industry...
 Show More
For more information, visit www.channeladvisor.com

ChannelAdvisor Downloadables

ChannelAdvisor Integrations

ChannelAdvisor Competitors

ChannelAdvisor Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Zentail, ChannelSight, and CommerceHub are common alternatives for ChannelAdvisor.

Reviewers rate Multi-site management highest, with a score of 9.6.

The most common users of ChannelAdvisor are from Small Businesses (1-50 employees) and the Retail industry.
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Comparisons

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Reviews and Ratings

 (22)

Ratings

Reviews

(1-9 of 9)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
ChannelAdvisor is great for a company that is looking to list on different marketplaces and store all inventory in one place. It is not appropriate for smaller companies just looking to sell on their own ecommerce platform. The one drawback is it is quite the investment, but it has helped us grow our business tremendously.
Blake Baron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Are you an enterprise level e-commerce merchandise marketer with a full IT team and a giant budget? This product is absolutely for you. Automate workflows based on conditional logic, support a blue-chip brand, and make the information technology team happy with two-factor authentication security. If you can pay for it, this is the product that will make everybody happy.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I believe this tool could be recommended to an e-commerce team looking to grow quickly in the number of SKUs and in the number of marketplaces they wish to sell with. I do feel it's a bit beyond the need of your side job, "sell-at-night" small e-commerce company.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
Taylor Amon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
If you manage over 25,000 child skus across dozens of different marketplaces and digital marketing networks, ChannelAdvisor can greatly simplify the process. In my case, it's just not scalable to manually optimize that many products and websites. We need a platform like ChannelAdvisor to provide process automation. Obviously, the fewer skus you manage and the fewer websites you sell on, the greater your ability will be to manage them on your own. But in the interest of growing your business, ChannelAdvisor can help take it to the next level.
Score 1 out of 10
Vetted Review
Verified User
Review Source
Shopify would be a better alternative. Why should you pay ChannelAdvisor and Shopify? I don't think ChannelAdvisor can deliver on their promise to be a complete e-commerce solution. ChannelAdvisor is best to stay focused on just distributing product on different channels (and not have your own web store at all).
May 03, 2014

ChannelAdvisor

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is well suited for anyone trying to sell their products across multiple marketplaces and websites. It helps cut down on employees and automate tasks that could take a person hours. It is not well suited if you are only selling on your own website as it is really intended to be used for marketplaces.
Brent Boutwell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Larger companies that are fully supportive of marketplaces as a significant channel strategy would fare better than smaller or less committed companies that may not have the resources to spend on understanding and managing the details of the system. If the organization has the capitol, they may want to look into the managed services program as an alternative.
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