ChannelAdvisor

ChannelAdvisor

About TrustRadius Scoring
Score 6.6 out of 100
ChannelAdvisor

Overview

Recent Reviews

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Popular Features

View all 17 features
  • Order processing (6)
    4.8
    48%
  • Product management (6)
    4.0
    40%
  • Inventory management (6)
    3.5
    35%
  • Product catalog & listings (6)
    3.1
    31%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is ChannelAdvisor?

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

7 people want pricing too

Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Demos

ChannelAdvisor: Powering E-Commerce. Everywhere.
00:15
ChannelAdvisor Shoppable Media
00:53
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Features Scorecard

Online Storefront

6.8
68%

Online Payment System

10.0
100%

eCommerce Marketing

4.8
48%

eCommerce Business Management

5.3
53%
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Product Details

What is ChannelAdvisor?

ChannelAdvisor (NYSE: ECOM) is an e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For two decades, ChannelAdvisor has worked to help brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. The vendor boasts thousands of customers who use ChannelAdvisor to power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Zalando, and Walmart.


ChannelAdvisor Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Search & filter

Online Shopping Cart Features

  • Supported: Integration with Amazon
  • Supported: Integration with eBay

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: Social commerce integration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

ChannelAdvisor Screenshots

Screenshot of One Platform. Endless Possibilities

ChannelAdvisor Videos

ChannelAdvisor makes selling simple again. ChannelAdvisor: Powering E-Commerce. Everywhere. As consumer demands evolve and the e-commerce universe continues to fragment, brands & retailers need a centralized approach to compete. Since 2001, ChannelAdvisor has been the industry...
 Show More
For more information, visit www.channeladvisor.com

ChannelAdvisor Downloadables

ChannelAdvisor Integrations

ChannelAdvisor Competitors

ChannelAdvisor Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Zentail, ChannelSight, and CommerceHub are common alternatives for ChannelAdvisor.

Reviewers rate Multi-site management highest, with a score of 9.6.

The most common users of ChannelAdvisor are from Small Businesses (1-50 employees) and the Retail industry.
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Comparisons

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Reviews and Ratings

 (22)

Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Blake Baron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • We were able to streamline an entire admin role just by automating shipping.
  • Access the software from anywhere in the cloud. This lets us fix problems immediately.
  • ChannelAdvisor lets us integrate inventory seamlessly to avoid stock-outs.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • This is an expensive tool that takes time to implement properly. You have to be ready to absorb costs and in downtime not selling.
  • Once set up well, it has some advantages that help with sale increases and fewer headaches.
  • We now use the same amount of people but have absorbed about 25% more business coming in.
Taylor Amon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Faster Activation on New Marketplaces/Comparison Shopping Engines: With most new websites we look to expand to, I've been able to completely map our entire product feed and go "live" with our listings in under a week. It's a very quick turnaround. We've actually been able to launch three new marketplaces in the last few months.
  • Increased Employee Efficiency: ChannelAdvisor removes a lot of the manual optimization typically needed to manage a product feed. This has freed up a ton of time to focus efforts elsewhere.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Since my client has used ChannelAdvisor from the beginning, he has been satisfied with his ROI. The fees ChannelAdvisor costs him are quite confusing because it is a monthly fee, plus a percentage of each transaction, plus the fees from Amazon, Ebay, etc. and then he has the cost of the product and the cost of shipping. My client struggled to understand bottom line ROI but that is not the fault of ChannelAdvisor. I was shocked to see the kind of revenue he was able to generate but it appeared to me to be high volumes of transaction and lots of work and fees for very little ROI.
May 03, 2014

ChannelAdvisor

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • I can't speak for the exact numbers as I do not have my hands in them, but I would certainly say it has had a positive impact on ROI
  • Employees are definitely more efficient by allowing all changes to happen on one platform
  • It also gives us a platform to do process returns in one place, making customer service more effecient.
Brent Boutwell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Definitely a more efficient process for employees or resources managing the channel
  • if we had to do it over again I don't think we would engage the managed services, just to expensive for the service we've received
  • And there was contradictory information from the 'experts' that we received on strategy. We saw and experienced something completely different that they were saying.
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