ChannelAdvisor

ChannelAdvisor

About TrustRadius Scoring
Score 6.6 out of 100
ChannelAdvisor

Overview

Recent Reviews

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Popular Features

View all 17 features
  • Order processing (6)
    4.8
    48%
  • Product management (6)
    3.9
    39%
  • Inventory management (6)
    3.5
    35%
  • Product catalog & listings (6)
    3.1
    31%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is ChannelAdvisor?

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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7 people want pricing too

Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Demos

ChannelAdvisor: Powering E-Commerce. Everywhere.
00:15
ChannelAdvisor Shoppable Media
00:53
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Features Scorecard

Online Storefront

6.8
68%

Online Payment System

10.0
100%

eCommerce Marketing

4.8
48%

eCommerce Business Management

5.3
53%
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Product Details

What is ChannelAdvisor?

ChannelAdvisor (NYSE: ECOM) is an e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For two decades, ChannelAdvisor has worked to help brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. The vendor boasts thousands of customers who use ChannelAdvisor to power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Zalando, and Walmart.


ChannelAdvisor Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Search & filter

Online Shopping Cart Features

  • Supported: Integration with Amazon
  • Supported: Integration with eBay

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: Social commerce integration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

ChannelAdvisor Screenshots

Screenshot of One Platform. Endless Possibilities

ChannelAdvisor Videos

ChannelAdvisor makes selling simple again. ChannelAdvisor: Powering E-Commerce. Everywhere. As consumer demands evolve and the e-commerce universe continues to fragment, brands & retailers need a centralized approach to compete. Since 2001, ChannelAdvisor has been the industry...
 Show More
For more information, visit www.channeladvisor.com

ChannelAdvisor Downloadables

ChannelAdvisor Integrations

ChannelAdvisor Competitors

ChannelAdvisor Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.

Zentail, ChannelSight, and CommerceHub are common alternatives for ChannelAdvisor.

Reviewers rate Multi-site management highest, with a score of 9.6.

The most common users of ChannelAdvisor are from Small Businesses (1-50 employees) and the Retail industry.
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Comparisons

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Reviews and Ratings

 (22)

Ratings

Reviews

(1-9 of 9)
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Score 1 out of 10
Vetted Review
Verified User
Review Source
I would advise reading any contracts with ChannelAdvisor carefully. In my experience, they took 7 months and couldn't get the implementation done. In my experience, we were 7 months into the contract and we were not live but still charged service fees.
Score 9 out of 10
Vetted Review
Verified User
Review Source
ChannelAdvisor allows us to easily post our listings on marketplaces, track inventory, dropship with other manufacturers, provide a great marketing ads console, create business rules when creating listings, and provide sales reporting. ChannelAdvisor saves us tons of time by posting to all marketplaces and houses all of our listings in one easy-to-manage place.
Blake Baron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use ChannelAdvisor as the primary Order Management System (OMS) for our flagship brand of tungsten. ChannelAdvisor is hands down the Cadillac solution in the OMS industry. We use it across the full organization in operations, marketing, e-commerce, and information technology. ChannelAdvisor aggregates all of our orders, sends them to our shipping partners, and sends the transactions to Quickbooks.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It helps us sell on Amazon, Amazon Prime, Amazon FBA, eBay, Walmart, Google Express, and Big Commerce. It is our filter to the marketplaces. It is being used in the e-commerce division of the company only and it solved many problems and streamlined processes the predecessor could not.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Channel Advisor for both SEM and selling on Marketplaces. The ability to populate ads and listings across multiple marketplaces and search venues from a single, central, item listing is crucial to our success. It vastly reduces the manpower necessary to achieve a high saturation level of marketing presence for a large number of products. This solution is used in a single department - that being responsible for online advertising.
Taylor Amon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use ChannelAdvisor primarily for optimizing our raw inventory feeds for numerous online marketplaces, including Amazon, eBay, Walmart, Newegg, Rakuten, Sears and Shop.com. Additionally, we do the same with several digital marketing feeds like Google, Bing and Yahoo! Gemini as well as other miscellaneous flex feeds. Historically, the ChannelAdvisor platform has always fallen under the control of our acquisition marketing team (typically 2-3 people). However, several other members from Customer Service, Tech and Business Intelligence departments are also in the system from time to time. All in all, ChannelAdvisor helps simplify and expedite the product feed management process through sophisticated, yet easy-to-understand automation.
Score 1 out of 10
Vetted Review
Verified User
Review Source
I am a web developer and I had a contract project working with ChannelAdvisor. The client had a "basic web store" and wanted to upgrade to the "premium web store" product. This company used ChannelAdvisor exclusively to earn all revenue for online apparel it sells.
May 03, 2014

ChannelAdvisor

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it primarily to send our inventory to multiple platforms such as Amazon, eBay, Rakuten, Sears, Shop.com, etc. It also manages inventory for one of our webstores. In addition to inventory management, we also utilize it for our SEO/PPC campaigns on Google. Therefore, we do use it across multiple departments. It gives us one, easy to use platform to control our inventory. If we did not use ChannelAdvisor, we would have to log into the backends of these marketplaces and doing manual editing and monitoring. This of course would involve a great deal of manpower to accomplish. ChannelAdvisor helps us keep our staff smaller and our business more automated. One of the big perks of ChannelAdvisor is it's ability to monitor and reprice for competition on Amazon. This has been key to our success on Amazon.
Brent Boutwell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Currently we are leveraging ChannelAdvisor to manage our marketplace integration between the enterprise and eBay, with a secondary integration for pushing product ads to Amazon. This is not currently fully integrated as there would be additional software engineering resources that would be required that don't currently exist. We are only leveraging it in the ecommerce department but it could be used more widely given more support for the program by executive decision makers. While initially it did reduce the amount of effort to push a larger assortment of products to the individual marketplaces, it's real benefit was in fulfillment by the enterprise by importing order data into the company's back end processes.
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