Keen, a Chargify company Reviews

6 Ratings
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Score 6.8 out of 100

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August 12, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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My organization uses Keen IO in our project management group. It has been a great tool to help us with data processing and analytics related to our individual projects and company trends as a whole. It has been hard to find a program that can do everything we need it to do and Keen IO has been the best we have found so far.
  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
  • The program is great for code editing/management but can be hard to use in conjunction with other programs for an output source
  • A few of the display options don't look as appealing to clients as I would like. More customizing options would be a big help, so our clients (and some employees) could understand it better
Keen IO is well suited for a young company with employees who are quick learners. It may still take some time to get the hang of using the program, but it will be a much speedier and more efficient endeavor if the employees are already on top of that. It is not as appropriate for older employees because they are likely already used to other programs and it will be a big jump for them. The data representations can be excellent if you just have some time to fiddle with the settings.
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February 22, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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I have used Keen personally for a small company start-up to visualize where we are headed, analytically.
  • Data modeling.
  • Great tool for developers.
  • Application integration.
  • Customer service.
  • Slightly overpriced.
  • Customer service does not seem to understand every aspect well enough to effectively help.
To run more visual, analytical models, it is great. Leave the statistics to your other programs.
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January 23, 2019
Shelby Bowden | TrustRadius Reviewer
Score 7 out of 10
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Keen IO is primarily used by our lab group of about 15 workers. We extensively implement keen IO to improve our original apps and get our creations out to the public much faster than would normally be possible. While working on a project, we probably use keen IO up to 20 hours a week.
  • Very fast and significantly shortens work time
  • Easy user interface
  • Excellent output of analytical data
  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities
Keen IO is best suited to decreasing the amount of time your team works on analytical functions and work. It drastically decreases necessary time and can significantly improve efficiency. While it is great at speeding things up, it is not super compatible with other analytical software which presents a problem when dealing with customers.
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What is Keen, a Chargify company?

Keen (or is an embedded analytics tool from the company of the same name headquartered in San Antonio, that is built an Apache Kafka and focuses on event data. Keen’s presentation library can be used to seamlessly embed and deliver metrics within a UI.

Keen was acquired by Chargify in March 2020. Keen is now a Chargify company.

Keen, a Chargify company Technical Details

Operating Systems: Unspecified
Mobile Application:No