10 months of an onboarding nightmare
We signed up for Maxio because we needed more billing features and flexibility. We were using QBO and SamCart (and still use them in some …
Starting at $599 per month
View PricingOverview
What is Maxio?
Chargify provides a SaaS billing solution that handles free trial periods, one-time fees, promotions, refunds, email receipts. They support billing your customers by credit card or invoicing for larger accounts. Prices start at $65/month for 20 customers, and trend upward…
Recent Reviews
Reviewer Pros & Cons
Pricing
Essentials
$599
Cloud
per month
Growth
Custom
Cloud
Scale
Custom
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.maxio.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $599 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Maxio?
Chargify offers Recurring Billing and Subscription Management. According to the vendor, Chargify Elastic Billing turns billing into a competitive edge for modern recurring revenue-based businesses that need to personalize and differentiate their offerings for the Relationship Economy.
Founded in 2009, Chargify has helped thousands of businesses manage millions of offers that drive billions in annual revenue. Chargify promises to remove billing bottlenecks and give front, corner, and back office teams the speed and flexibility to grow faster.
Maxio Features
- Supported: Offer Management
- Supported: Recurring Billing
- Supported: Subscription Relationship Management
- Supported: Revenue Retention
- Supported: Subscription Analytics & Insights
Maxio Integrations
Maxio Competitors
Maxio Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
Frequently Asked Questions
Chargify provides a SaaS billing solution that handles free trial periods, one-time fees, promotions, refunds, email receipts. They support billing your customers by credit card or invoicing for larger accounts. Prices start at $65/month for 20 customers, and trend upward to $1,299/month for 10,000 customers
Maxio starts at $599.
The most common users of Maxio are from Small Businesses (1-50 employees).
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Reviews and Ratings
(58)Attribute Ratings
Reviews
(1-23 of 23)Companies can't remove reviews or game the system. Here's why
September 12, 2023
10 months of an onboarding nightmare
Score 1 out of 10
Vetted Review
Verified User
- We wasted 10s of thousands of dollars on Maxio that we will never get back
- We wasted hundreds of hours of staff time that we will never get back
- We have never, as a company, had a worse experience with a software
- We have never, as a company, frustrated our clients more than with Maxio
Score 3 out of 10
Vetted Review
Verified User
- Saves several days during month end close for ARR and customer count reporting
- Doesn't make our reporting easier for gross renewal
- Doesn't integrate well with our CRM or other software that we use
- I feel like it would be very difficult for me to switch to a new software, which I would do if I could but I don't have the time or team to handle a transition
- Helps us with AR collections
September 23, 2021
Want a Great Billing System for Subscriptions? Give Chargify A Try
- As it is the main payment system for our company, it helps us generate our $$$
- Saves countless hours for our staff by automating repetitive tasks
April 29, 2021
SaaSOptics
- Less time spent on invoicing
- Less errors made in invoicing (wrong amounts, missing invoices, etc)
- Linked our CRM with our accounting system
March 03, 2021
SaaSOptics is a game saver for automated B2B invoicing, collections and contract management
- 75% savings vs outsourcing invoicing to 3rd party that was being used.
March 01, 2021
SaaSOptics tells you what you need.
- Billing needs are easily met for our customers.
August 28, 2020
Chargify for subscriptions
- Helps with subscription retention
- If switching subscriptions to or from Chargify, then encryptions may create issues with the transfer of some subscribers.
- Easy reactivation process helps with regaining revenue
- Limitations in Chargify's invoicing capability has resulted in our finance team having to manually send invoices from our accounting system. This has resulted in 10-15 hours a week of resource wasted on something that Chargify should automatically do. If this isn't addressed, then the wasted time will increase as we scale.
September 11, 2019
A Billing System That Bills
- Chargify has allowed us to easily handle the billing for our customers.
- Chargify does cost us some time because it doesn't have the reporting we need.
- Chargify has helped us stay on top of customer billing better than if we didn't have it.
May 21, 2019
SaaSOptics combines invoicing, contract management and revenue recognition for our SaaS business.
- Hard to quantify but it take a lot of the clerical work out of contract management and invoicing.
- Revenue Recognition as stated earlier.
Score 10 out of 10
Vetted Review
Verified User
- Not sure about ROI yet because we've only been using it for about 4 months, but it is saving time.
- Our management team now has standard reports with which we can manage the business.
February 16, 2019
We "heart" SaaSOptics
Score 10 out of 10
Vetted Review
Verified User
- Confidence in revenue numbers.
- Exposed gaps in sales order process.
- Less time spent invoicing and obtaining metrics.
February 16, 2019
SaasOptics for all of your SaaS revenue and reporting needs...
Score 10 out of 10
Vetted Review
Verified User
- SaaSOptics has allowed us to show our true financials using deferred revenue.
- SaaSOptics has saved my organization hours of work on reporting ARR, MRR and related data for our sales staff.
Score 10 out of 10
Vetted Review
Verified User
- We are only a few weeks in with SaaSOptics so I can't really speak to ROI. I do feel the sales team will appreciate the analytics as much as I do, and we will rely on this data for important decisions moving forward.
December 07, 2018
We get more sleep with SaaSOptics.
- SaaSOptics has helped decrease the time spent on month-end. Their reporting is always accurate and reconciling deferred revenue is no longer a headache.
- Increased accuracy in billing which has decreased the amount of invoice inquiries by our clients.
- Sped up the quote-to-cash process with Salesforce.com and Stripe integration. Sales orders are processed faster and customers are utilizing "buttons" on invoices to submit payment details.
- Increased our ability to stay on top of past due invoices with new collections module.
- The metrics in SaaSOptics has improved financial presentations by providing more insight into our business.
June 06, 2018
Chargify is a highly reliable and full featured billing platform for smaller SaaS companies
- Well, literally it allowed our service to exists. Without a system like this, we'd have had to build it ourselves, which is unthinkable.
June 06, 2018
One of our best decisions
- Immediate ROI upon implementation
- Chargify has been helpful in providing clean and helpful invoices for my clients.
April 08, 2016
Great for regular billing, not so much one-time payments
- The positive impact was mostly when we actually did need subscriptions. The negative impact came when we pivoted to a more focused type of product, which did not need user subscriptions. Because we were reusing the code and had already done all the setup (and had a skeleton crew), we stayed with Chargify, but many times it got in the way. Had we continued as a business, we would have switched to just using Braintree.
November 24, 2015
A Pricey but Robust Service with Excellent Merchant Support
- The primary ROI for us (even though it was more expensive) was that their customer service was much more responsive than our previous processor.
November 09, 2015
Chargify is the best employee money can buy
- Saved us on having to hire a part time employee to manage monthly billing for our customers.
- Increased employee efficiency in all billing related matters.
- With their automated emails we never have to touch billing. Their system sends everything from monthly billing reminders, to sales receipts to emails requesting new credit cards (also has a great self service portal for our customers to update their billing info).
- Let's us sleep at night knowing all of our customers credit cards are stored securely.
November 09, 2015
Can Chargify can recharge your business?
- Increased customer service efficiency, allowing automation of tasks which were previously manual.
- Using the web-hooks many back end processes are fully automated which were manual processes.
- Single interface for multiple country payment systems.
- Faster provisioning of new products and plans.
- Ability to use coupons to have special promotions.
- Better quality tax invoices for customers.
- Ability for customer to self-update card details.
Score 10 out of 10
Vetted Review
Verified User
- They allow us to automate our sign up process, which is crucial for our business model
- They are always looking to improve and are open to suggestions for new features.
- Speed up conversions