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Maxio

Maxio
Formerly Chargify + SaaSOptics

Overview

What is Maxio?

Chargify provides a SaaS billing solution that handles free trial periods, one-time fees, promotions, refunds, email receipts. They support billing your customers by credit card or invoicing for larger accounts. Prices start at $65/month for 20 customers, and trend upward…

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Recent Reviews

SaaSOptics

8 out of 10
April 29, 2021
Incentivized
We currently use SaaSOptics in Finance for sending out and tracking invoices for our SaaS clients. It has cut down on invoicing time …
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Reviewer Pros & Cons

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Pricing

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Essentials

$599

Cloud
per month

Growth

Custom

Cloud

Scale

Custom

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.maxio.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $599 per month
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Product Details

What is Maxio?

Chargify offers Recurring Billing and Subscription Management. According to the vendor, Chargify Elastic Billing turns billing into a competitive edge for modern recurring revenue-based businesses that need to personalize and differentiate their offerings for the Relationship Economy.


Founded in 2009, Chargify has helped thousands of businesses manage millions of offers that drive billions in annual revenue. Chargify promises to remove billing bottlenecks and give front, corner, and back office teams the speed and flexibility to grow faster.


Maxio Features

  • Supported: Offer Management
  • Supported: Recurring Billing
  • Supported: Subscription Relationship Management
  • Supported: Revenue Retention
  • Supported: Subscription Analytics & Insights

Maxio Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web

Frequently Asked Questions

Chargify provides a SaaS billing solution that handles free trial periods, one-time fees, promotions, refunds, email receipts. They support billing your customers by credit card or invoicing for larger accounts. Prices start at $65/month for 20 customers, and trend upward to $1,299/month for 10,000 customers

Maxio starts at $599.

Braintree, a PayPal service, Fusebill, and Recurly are common alternatives for Maxio.

The most common users of Maxio are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(57)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for subscription box subscribers. This helps with keeping track of monthly, quarterly, biannual, and annual subscriptions. It has also been used for one time purchases, gift subscriptions (which are non-renewing), and special edition subscription. Changing subscription renewal dates in bulk is relatively simple. Canceling subscriptions in bulk can be a challenge though.
  • Subscription management
  • Bulk changes to renewal dates
  • Order exports
  • Bulk cancellations
  • Integrations with 3rd-party services
  • E-commerce order functionality
It is well suited to renewing subscription products. It is not so great for e-commerce orders. If your business has only a few varying subscription products, it’s easy to use and manage. If you have a series of complex subscription services, it is not as useful and can be a bit time consuming to manage.
  • Helps with subscription retention
  • If switching subscriptions to or from Chargify, then encryptions may create issues with the transfer of some subscribers.
  • Easy reactivation process helps with regaining revenue
Chargify is easier to use and manage. The Achilles heel is the 3rd-party integrations, where the options are limited. If managing a few products or businesses, this can be the more ideal option. WooCommerce has easy integration with WordPress but it requires the help of developers to maintain.
They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
September 11, 2019

A Billing System That Bills

Heather Robinette, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Chargify is used as our billing system. We have software that is licensed on a monthly basis so customers pay for the licenses monthly. We use Chargify to charge and track all of our billing information. It is used by the company and it addresses the need for a billing system that integrates with our platform.
  • Billing - We've never had a problem with the billing not working.
  • Dunning - The dunning system is easy to use and automatically handles the missed payments.
  • Adjustments - It is easy to make adjustments to a customer's bill when needed.
  • Reporting - It doesn't provide the reporting we need so I have to do it manually. It doesn't track individual components like we need it to for monthly reporting.
  • Emails - The system's emails sometimes end up in junk mail, so I also follow up once a customer has missed 2 payment attempts.
  • Transactions - An easier way to get to the transactions would be nice. It takes many clicks to see the transaction history.
Chargify is well suited for companies who need to offer a reoccurring license fee. I see it more suited for smaller companies, but we don't have the enterprise version so I'm not sure what it entails. It may offer more, in which case would make sense for larger organizations. I believe it is a great fit for smaller companies who need a system that is user friendly and fairly easy to use.
  • Chargify has allowed us to easily handle the billing for our customers.
  • Chargify does cost us some time because it doesn't have the reporting we need.
  • Chargify has helped us stay on top of customer billing better than if we didn't have it.
We did not evaluate other options. We decided to go with Chargify based on the ease of use and the ability to have multiple sites within one account. It accomplished what we needed to and for a price that was within our budget. At the time, Chargify was a great fit and we decided we didn't need to spend any more time looking because we needed to get a system in place. The billing moved from our platform to a third party.
Anytime I've contacted them with a question, they've responded quickly and with the information needed. It never took me too long to get an answer and be able to solve my problem. They have always been super nice and are easy to get a hold of. The "Start a Chat" feature is not intrusive and easy to start.
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