Overview
What is Chartbeat?
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
Great for real time alerts and trends
Chartbeat Review
A must have platform for the digital newsroom
I love Chartbeat!
Best in class real-time data!
Chartbeat continues to deliver
Would definitely recommend Chartbeat - 100%
Great to determine quality of stories
Using Chartbeat for actionable editorial insights
Useful real-time analysis to optimise performance and develop employees
Big fan of Chartbeat
A useful tool in the newsroom
Chartbeat: what we needed to improve our website
Chartbeat provides easy-to-use, real-time data
How Chartbeat Differs From Its Competitors
Content Optimization
Real-Time Data
Content Optimization
Engagement Metrics
Real-Time Data
Additionally, we can see prior week's trends. …
Content Optimization
We've discovered new traffic sources and the benefits of certain aggregators …
Engagement Metrics
We leverage popularity with a Chartbeat API to serve recirculation content based on what's most popular using Chartbeat metrics.
Real-Time Data
Content Optimization
Engagement Metrics
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Engagement Metrics
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Engagement Metrics
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Real-Time Data
Since Chartbeat was made available it is used as a constant tool by …
Real-Time Data
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Content Optimization
Engagement Metrics
Real-Time Data
Content Optimization
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Real-Time Data
Content Optimization
Engagement Metrics
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Reporting in real-time (10)8.989%
- Pageview Tracking (10)8.585%
- Referral Source Tracking (10)8.383%
- Device and Browser Reporting (10)7.777%
Reviewer Pros & Cons
Pricing
What is Chartbeat?
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Web Analytics
Web Analytic features such as SEO tracking, user engagement tracking, pageview tracking, and behavior analysis.
- 6.4Lead Conversion Tracking(5) Ratings
This tool allows you to follow a user's path through your website until they complete a certain action, like making a purchase or signing up for a newsletter, enabling you to understand what leads to conversions.
- 8.5Bounce Rate Measurement(6) Ratings
This feature measures the number of users who visit only one page on your website before leaving, helping to identify issues with content quality or website design.
- 7.7Device and Browser Reporting(10) Ratings
This enables an overview of the type of devices or browsers users are using to access your website, helping in improving website design, usability, and visibility.
- 8.5Pageview Tracking(10) Ratings
A feature that records and provides data on a specific page's popularity and the number of times it has been viewed by users.
- 5.8Event Tracking(6) Ratings
This enables the tracking of specific actions or 'events' on your website, such as button clicks, form submissions, and engagement with other interactive elements.
- 8.9Reporting in real-time(10) Ratings
This feature provides immediate data and analysis about web traffic and user behavior, facilitating real-time decision making.
- 8.3Referral Source Tracking(10) Ratings
This feature tracks the original source of your web traffic, informing you where your users are coming to your site from whether it be through other websites, social media, etc.
- 6.8Customizable Dashboards(8) Ratings
This feature allows users to personalize their view of data and reports to focus on specific metrics that best fit their business needs.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Chartbeat?
Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and reporting help media organizations understand, measure, and build business value from the attention earned by their written and video content.
Chartbeat Features
- Supported: Real-time and historical analytics dashboards
- Supported: Headline Testing
- Supported: Image Testing
- Supported: Reporting Tools
- Supported: Raw Data Pipeline
- Supported: Conversions Dashboard
- Supported: Recommendation Engine
Chartbeat Screenshots
Chartbeat Competitors
Chartbeat Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | All |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(111)Attribute Ratings
Reviews
(26-50 of 65)A very useful tool
- Shows the number of people reading the page.
- Shows historic page views.
- Shows whether a story has been picked up on social media.
- It would be useful to find out how headlines could help stories be picked up by social media.
Chartbeat is off the charts
- Showing social pages (Facebook, Reddit, Twitter) where content is linked.
- Predicting which pages will rise or drop views.
- Desktop display showing where people click and with quick summary on the page.
- Better historical views/reports.
- Better sorting by different types of metrics.
- Smoother integration with Apple News data.
You NEED Chartbeat
- Headline testing.
- Analytics readings.
- Real time data.
- More detailed reports.
- More options for segmenting.
- Specific audience data.
Chartbeat review for online news site
- Track success of certain articles.
- Track where the articles are doing well (social, search, etc.).
- Track articles that are being alerted to users and noticing spikes in traffic.
- Needs better historic traffic data.
- Disappointed it got rid of tweets sending traffic.
- Has some confusion between videos and articles being alerted.
This is instrumental to our edit teams for timing on follow up assets and updates.
- Real-time traffic analysis.
- Segmentation by acquisition traffic and other demographics.
- Visualization of data.
- Understanding custom variables for custom channels.
- Better understanding of URL vs. Canonical URL.
- Finding a better caching balance for page meta data.
- Showing real-time data by referrer.
- Showing social posts which have linked to stories.
- Showing live recirculation data.
- Historical data could be more advanced and specific.
- Track time spend.
- Track traffic sources.
- Comparison of different headlines.
- It has difficulty tracking monthly total users, specifically section-wise.
Chartbeat — Useful. Reliable. Simple.
- Real-time results give you a great glimpse at which stories are driving engagement.
- The referrer traffic indicators allow you to track who's sending you traffic and how much, which affords you an opportunity to tweak your messaging on specific social media platforms, if necessary, or double down where appropriate.
- Being able to view results across an entire network or drill down on a specific market is highly useful, especially when tracking engagement for a single story.
- There are times when Chartbeat is buggy when selecting a specific section in real-time results.
- I miss the feature that showed you which specific tweets were delivering high engagement. It added a level of personal touch that's hard to replicate without it.
- It would be nice to be able to drill down on specific markets (sections) for video views. Currently you can only track video views across an entire network.
Pros and Cons of Chartbeat
- Chartbeat tells where the attention our stories is getting is coming from, letting us know which distribution methods are most effective for our audience and where we should invest the most time and energy.
- Chartbeat tells us how many users are watching video on each story, which shows that having video on a story might make them spend more time on that piece of content and forces us to come up with more creative items for them to consume.
- It tracks data in real time, something that's important in news when you have to make decisions in a fast-paced setting.
- I wish Chartbeat had more detailed trend data, like which type of user is viewing what kind of content and for how long.
- Sometimes I see that users are watching video on a story and that story doesn't even have a video on it, so I'm not sure what causes that. I'm sure that's just a user error.
- I wish Chartbeat could gather the data and spit out recommendations based on trends it finds.
Chartbeat Realtime in real time
- Velocity
- Clarify different points of view
- History information
- Content
- Redaction
- Metrics
Chartbeat Review
- I program the homepage, so I use the heads-up display to learn quickly which stories are hits with readers.
- Spike alert notifications do the same as the above, with a wider range of traffic sources.
- The Chartbeat real-time display includes lots of information in easy-to-understand graphic form.
- Some referrer information is vague. For instance, I don't know what "deep links, push alerts" means on stories for which we have not created push alerts.
- Chartbeat calculates page views in a way that's different from Google Analytics, so Chartbeat is less helpful for deeper analysis of story performance.
Charbeat is a Positive, Useful Tool
- Real-time traffic and helping us to understand where our audience is coming from
- I'd like to see clearer distinctions for Google News and Google Discover under the news tab.
- I'd also like to see a growth marker for content that suddenly starts over-performing after a period of time on that day or even older content that jumps back into high traffic.
Satisfaction!
- Real time performance of articles.
- Show metrics for each platform (desktop, mobile, tablet).
- Show info about referrers.
- More detail about devices (SO, resolution).
Chartbeat remains the gold standard in tracking realtime web traffic
- Realtime metrics
- Source tracking
- Analytics
- Advance queries tool could be easier to use and more intuitive
A powerful and surprising (in a good way) tool
- It is easy to understand the metrics.
- It shows the recirculation of readers in the website.
- Chartbeat points exactly to the social media posts that are sending readers to the website.
- There are some metrics that Chartbeat doesn't measure and it would be fine if it did. Views of the photo gallery, for example.
- It would be nice if Chartbeat could suggest what we should try to grow the recirculation at the website.
Great insights for newsrooms
- Real-time analytics
- A/B testing
- User friendly
- Doesn't always match Google Analytics
- Not integrated with app
Chartbeat: Best-in-class real-time audience metrics
- Real-time audience metrics are best in class
- HUD on live webpages makes it easy to see real-time information
- Rankings of most-clicked links on homepage are widely used internally
- Referral sources are hard to interpret and aren't granular enough
- There's a live display of referring tweets, Facebook posts, etc., but not a historical analysis of which sent the most traffic
- Available historical data isn't robust
MyReview
- User friendly
- Always works
- Fast
- Ability to build dashboards including and excluding certain sections
- Visibility of social media post (Facebook mostly) rather than just referrer
- Improved suggestions - they can be weak
- Real time analytics.
- Real time referral tracking.
- Provides the ability to optimize positioning of our articles on our website.
- Historical data is not as thorough as Google Analytics.
- Much better real-time analysis than historical analytic analysis.
- Could be more granular.
Why I love Chartbeat
- Real time monitoring
- Historical data is excellent and informs our one to ones
- The mobile app means you can monitor performance on the go
- It would be good to separate off app traffic
- It would be better to make it easier to build dashboards with multiple sites on
As important a tool in today's modern newsroom as a notepad and pen
- Instant 'real time' analytics
- Audience sourcing data
- Flags to indicate important trends
- Access to historic and individual author data
- Historic data is limited to three months
- Chartbeat cannot differentiate between site and app results
- There is always a suspicion of a 'lag' in data as day closes
Chartbeat is THE tool for publishers
- Measures audience in real time
- Highlights the most important sources and referrers
- List the best performance content
- Sometimes it's difficult to configure the historical data
- More clarity about the concepts will be a help
Invaluable tool for journalists
- Provide real-time data on individual stories.
- Ease of use: the app works well.
- The web page feature that ranks how each story is performing is terrific.
- I also like that you can see which sources are driving traffic—Google, Twitter, Drudge, etc.
- Love the headline test feature; it's my replacement for sports during the pandemic.
- I'd love to be able to do the headline tests and check how they're performing on the phone app, can only do that on the computer.
Chartbeat -- best realtime data for newsrooms
- Tells us the current (up to the minute) state of our audience.
- Gives us context as to the engagement points of the audience.
- Helps guide editorial and product decision making in real time.
- Further video implementation.
- Continue to evolve the user interface (reflecting more than just concurrency).
- Instant insight for newsrooms: What are readers reading, on what platform, how long are they staying?
- Headline testing: Allows us to try multiple versions of the 'sell' for the story to understand what interests different sorts of readers
- Segmentation of audience: Allows us to understand not only where readers come from (search, social, direct, etc.) but also how loyal they are and how long they stay
- Proper engagement time: Too often our industry obsesses on dwell time, but Chartbeat's active engaged time gives us a true sense of how long we really engage people for
- Simple actions: For example, the Chartbeat overlay tells us where people on average leave a story, so it helps us take actions quickly
- Wealth of data, but sometimes hard to extract in detail historically
It's easy to be overwhelmed by data, and also easy to dismiss it too quickly. Chartbeat gets the balance right - drawing on a lot of data to tell us what we need to know about readers to better serve them.