Quality product, delivers on promise
We use it to identify digital content performance, story trends and conversion tracking. We also use it to share engagement metrics with …
Overview
What is Chartbeat?
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
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Popular Features
- Reporting in real-time (10)8.989%
- Pageview Tracking (10)8.585%
- Referral Source Tracking (10)8.383%
- Device and Browser Reporting (10)7.777%
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What is Chartbeat?
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
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What is Chartbeat?
Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and reporting help media organizations understand, measure, and build business value from the attention earned by their written and video content.
Chartbeat Features
- Supported: Real-time and historical analytics dashboards
- Supported: Headline Testing
- Supported: Image Testing
- Supported: Reporting Tools
- Supported: Raw Data Pipeline
- Supported: Conversions Dashboard
- Supported: Recommendation Engine
Chartbeat Screenshots
Chartbeat Competitors
Chartbeat Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | All |
Frequently Asked Questions
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
Reviewers rate Reporting in real-time highest, with a score of 8.9.
The most common users of Chartbeat are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(111)Attribute Ratings
Reviews
(1-25 of 46)Companies can't remove reviews or game the system. Here's why
March 13, 2024
Quality product, delivers on promise
It is in process- we are using the Chartbeat metrics in reporter meetings and story planning. I don't know if any single metric has influenced decisions - we often use it as backup for strategy as well.
March 13, 2024
Great for real time alerts and trends
Our content hasn't changed much but we do track for reader trends
March 13, 2024
Chartbeat Review
The reader engagement metrics have enabled us to understand which stories do a better job of driving engagement. We also get ideas for related stories to link to from our stories.
March 13, 2024
A must have platform for the digital newsroom
By knowing the type of content our loyal users read, the newsroom can adjust the content strategy and create the content that they are most interested in.
March 12, 2024
I love Chartbeat!
It hasn't changed our content per se, but more the approach to the content and trying new story formats, etc.
March 11, 2024
Best in class real-time data!
Definitely. As we try to move teams away from vanity metrics to focus on engagement, we appreciate all of these more qualitative metrics that Chartbeat provides. For us, engaged time is particularly helpful in terms of looking at performance.
March 06, 2024
Would definitely recommend Chartbeat - 100%
We want to make sure that we are catering to many times of fan, not just the super hardcore who form a large part of our most engaged audience. So the breakdown of reader loyalty is important because it quickly enables us to see if we are bringing in enough new users by making sure our content is expert but still accessible. Device type has been very handy for making sure our content is well optimised for mobile experience. Recirculation is particularly interesting - on our busiest days we want to make sure this is as high as possible, because we are publishing a lot of content, but if our recirculation is low, then we know we're not doing a good enough job of surfacing the depth of our offering to our audience.
March 06, 2024
Great to determine quality of stories
Concurrents have helped us not only with what stories do well, but also what times readers will read our stories or watch our videos. Quality clicks do the same thing, and reader loyalty will allow us to figure out which stories to focus on for the broadcast as opposed to the website.
March 06, 2024
Using Chartbeat for actionable editorial insights
Chartbeat’s reader engagement metrics have helped us confirm our theories about our audiences' behavior. We use them in content planning during weekly editorial pitch meetings. We also look to these metrics to inform our inchoate first-party data strategy, particularly when we try to check for propensity (we look at loyal and returning visitors).
Score 9 out of 10
Vetted Review
Verified User
We look at the pages read by loyal users to help judge the content we should particularly focus on.
December 08, 2023
Big fan of Chartbeat
Reader loyalty is of the utmost importance so being able to see dwell time is great. It is a big asset to have engagement time as well as page views
February 24, 2023
A useful tool in the newsroom
It has a big influence. News output is always engineered to suit the current interest in a topic. If interest wanes, we can divert resources elsewhere, but if interest surges we know we need to channel our efforts into that particular story.
April 18, 2022
Chartbeat: what we needed to improve our website
Undoubtedly we have increased our profits, by having more web traffic on our website.
December 14, 2021
Chartbeat provides easy-to-use, real-time data
December 09, 2021
Top of the charts, hard to beat!
The reader engagement metrics (including reader loyalty and engaged time) are something I look at daily and in historical reports. If I see a loyal reader is only spending 30 seconds on a story that took a lot of reporting and typically takes 7 minutes to read, then I know there is some adjustment needed, and further, I know what to do to maximize retention. Chartbeat's CTRs, concurrent, and quality clicks from past stories also determine the content I plan.
November 30, 2021
If you want numbers, you need Chartbeat
Yes, mobile-first. Chartbeat showed us that more than 80% of our readers are on a mobile
November 10, 2021
Give me a (Chart) beat!
We've found that robust articles, full of links, graphs, charts, videos, and more do the best. Chartbeat has shown us that, thus allowing me to task my team with more in-depth coverage.
August 13, 2021
Great option for social!
This has less-so been a make or break metric for us because we're primarily a podcast so we used Chartbeat mostly for social media posts but when we do use reader engagement metrics its' helpful to know how long readers stay on our page and if we have recurring readership because it's a good gauge on whether or not our content is not only being read but also enjoyed.
August 09, 2021
Easy way to steer traffic!
Concurrents definitely is something we look at to help organize the homepage and learn more about what is being selected by readers. It also shows us what old content may be resurfacing, signaling to us what else we can post online to fit the search.
August 06, 2021
The messiah of content analytics
Yes it has.
August 04, 2021
Great tool for journalists
When something does well via Chartbeat, we can use that information to assign stories. Or, we can decide if we follow up on a story.
August 02, 2021
Chartbeat is an integral part in my daily workflow
We have adjusted the way we lay out a story page and include internal links based off data we've seen in Chartbeat.
July 27, 2021
Decent
Using Chartbeat’s reader engagement metrics has influence the content we have published because we are able to target it to audiences that we already know read the content, thereby increasing the chance of its success. It has also helped develop the format of content in order to increase engaged time and recirculation rates.
July 16, 2021
Here's How Chartbeat Informed My Content Strategy
Chartbeat’s reader engagement metrics has influenced the type of content we publish by giving us data insights that we can use to make informed decisions on what to create next. A great example of this is content we've created around small town travel. We saw our first small town story take off on Chartbeat and so we decided to create another story. When that story took off, too we knew we were onto something. So, we continued to create additional small town destination content, paying attention to the concurrents and engaged time to help us measure success.
July 16, 2021
A very useful tool
It helps us design how a page can be laid out to help find the style that helps keep users on our pages.