Quality product, delivers on promise
We use it to identify digital content performance, story trends and conversion tracking. We also use it to share engagement metrics with …
Overview
What is Chartbeat?
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
Recent Reviews
How Chartbeat Differs From Its Competitors
Awards
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Popular Features
- Reporting in real-time (10)8.989%
- Pageview Tracking (10)8.585%
- Referral Source Tracking (10)8.383%
- Device and Browser Reporting (10)7.777%
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What is Chartbeat?
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
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What is Chartbeat?
Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and reporting help media organizations understand, measure, and build business value from the attention earned by their written and video content.
Chartbeat Features
- Supported: Real-time and historical analytics dashboards
- Supported: Headline Testing
- Supported: Image Testing
- Supported: Reporting Tools
- Supported: Raw Data Pipeline
- Supported: Conversions Dashboard
- Supported: Recommendation Engine
Chartbeat Screenshots
Chartbeat Competitors
Chartbeat Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | All |
Frequently Asked Questions
Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.
Reviewers rate Reporting in real-time highest, with a score of 8.9.
The most common users of Chartbeat are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(111)Attribute Ratings
Reviews
(26-50 of 54)Companies can't remove reviews or game the system. Here's why
July 16, 2021
You NEED Chartbeat
YES. We would be lost without this feature.
July 16, 2021
Chartbeat review for online news site
It is very helpful in determining what stories we should continue to update and stay on top of versus stories that are not performing well and we shouldn't sink resources into. It also shows us what stories we should do sidebars and follow-up stories on in order to capitalize on the traffic of stories that are performing well.
Timing is everything in digital publishing. Chartbeat enables us to see the trends, see when we start declining in traffic from various channels to produce social updates or additional search signals to boost our volume in those respective channels.
Additionally, we can see prior week's trends. This is particularly important for comparing week-over-week tentpole event coverage.
Additionally, we can see prior week's trends. This is particularly important for comparing week-over-week tentpole event coverage.
We can react much quicker to trends and learn new things about our audiences every day.
We have created new similar stories for best performing stories.
July 16, 2021
Chartbeat — Useful. Reliable. Simple.
From a user standpoint, Chartbeat helps identify wasted energy, which is a highly useful endeavor. If a two-minute video embedded in an article is getting the same engagement as a 10-minute video, there's no reason to waste the extra time needed to edit a 10-minute video when two will do.
July 16, 2021
Pros and Cons of Chartbeat
It's been extremely beneficial because in some cases, it helps us decide whether we'll continue to follow a story if we see a lot of people find news value in it, or decide to cover something else if we see not too many people are interested in it.
January 08, 2021
Chartbeat Realtime in real time
This is the best of Chartbeat. The realtime does [it] all easier. We can change and adapt our sites with hot information, and for us, this is so important. We can see the content performance in UI and interactions through the Chrome extension. This combination of different tools with different focuses gives us the power to understand the content in places of sites and how our visitors interact with all content.
January 05, 2021
Chartbeat Review
When I see stories are getting clicks, I can move them to places on the homepage or our other platforms so that they can be seen by more readers.
December 26, 2020
Charbeat is a Positive, Useful Tool
From an SEO perspective, it just really helps me understand audience volume, size, interest and if we should be expecting more out of this or we are where we need to be from an audience perspective.
December 18, 2020
Satisfaction!
As I said, this technology gives the possibility of take decisions in real time to increase the performance of our articles.
December 15, 2020
Chartbeat remains the gold standard in tracking realtime web traffic
By making changes in headlines, design, display and visuals, we are able to consistently optimize the homepage experience -- key to subscriber growth and retention -- for engagement and usability. If a piece of content is under-performing, we see it now and can take immediate action, making changes or swapping it out.
December 10, 2020
A powerful and surprising (in a good way) tool
It is very nice because we can "see" where the visitors are and if they are reading more articles (because of the recirculation) and it is very good to see when the good effects by any change we do in the articles.
December 02, 2020
Great insights for newsrooms
Seeing breaking news in real-time is where Chartbeat shines. The big board is the biggest feature of this and I think is the most useful element of the platform.
November 30, 2020
Chartbeat: Best-in-class real-time audience metrics
Identifying content that is performing well in real-time is hugely beneficial so we can improve upon that content and work on directing users from that content to more content. Identifying underperforming content in real-time is also hugely beneficial so we can try to better optimize that content.
November 29, 2020
MyReview
[Charbeat] has had a behavioral impact on our organization. As a newspaper group, we have historically been tied to print deadlines- Chartbeat exemplifies a live organization with an audience waiting to be served. It also has a behavioral aspect in that people get used to a par performance - say 3,000 concurrents - and it keeps them focused when under-performing.
Knowing how our content is performing in real-time is critical in determining what content we post to different platforms (FB, Twitter, etc.) If we're able to know immediately which content readers most enjoy, we can be more selective in posting our best content to each platform. Chartbeat allows us [to] know extremely quickly what content is most important to our readers, and thereby allows us a strategic advantage on other platforms.
November 19, 2020
Why I love Chartbeat
We have benefited because it means we can act if we are falling behind
November 19, 2020
As important a tool in today's modern newsroom as a notepad and pen
Previously our company relied on Adobe for audience data and we had to accommodate an hour or two long lag before seeing the relevant data. In a rolling news operation this did not allow is to respond quickly to audience trends.
Since Chartbeat was made available it is used as a constant tool by our senior editorial team to judge what coverage is attracting audience and this influences further decisions over immediate editorial and strategic planning. Chartbeat is built into our hour-by-hour editorial operation and supported by daily, more granular briefings using Google Analytics.
Since Chartbeat was made available it is used as a constant tool by our senior editorial team to judge what coverage is attracting audience and this influences further decisions over immediate editorial and strategic planning. Chartbeat is built into our hour-by-hour editorial operation and supported by daily, more granular briefings using Google Analytics.
November 19, 2020
Chartbeat is THE tool for publishers
It is of great help to adopt editorial decisions.
November 16, 2020
Invaluable tool for journalists
The ability to see how an individual story is performing with readers in real-time is tremendously valuable. Headlines make the difference between a story that gets huge engagement or one that is ignored. This is super important because reporters and editors often spend days on stories and want a lot of readers to see their work. We can adapt quickly if a particular headline isn't clicking.
October 16, 2020
Chartbeat -- best realtime data for newsrooms
Chartbeat provides the fastest and cleanest signals from the audience of any analytics product available.
It changes the way newsrooms work. Good newsrooms don't just publish, they understand they need to keep working on the "sell" of the story. Chartbeat helps us do that--showing us straight away how well a story is landing with readers. Have we exhausted all the places to promote it? Are readers sticking with it? Which headline is working best? Chartbeat answers all of these.
September 03, 2020
Chartbeat provides the know how for how well online news is doing right to the second
This is key for our business where online clicks translate into advertising revenue. We can see exactly what is working on our site at any given time. Stories that are doing well, so they can be promoted more on social media. Ones that are not doing so well. Headlines that grab attention and those that aren't drawing people in. Chartbeat also gives the source of where those people are coming from—Google search, social media, links, internal links, and other news sites. We can then work out what to strengthen.
We are able to pivot quickly if we see something attract a lot of attention and repromote content that may also perform better due to real-time trends.