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Chartbeat

Chartbeat

Overview

What is Chartbeat?

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

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Recent Reviews

Chartbeat Review

10 out of 10
March 13, 2024
Incentivized
We are a news organization and tracking the daily, weekly, and monthly performance of our content online is essential to our business. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Reporting in real-time (10)
    8.9
    89%
  • Pageview Tracking (10)
    8.5
    85%
  • Referral Source Tracking (10)
    8.3
    83%
  • Device and Browser Reporting (10)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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What is Chartbeat?

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Web Analytics

Web Analytic features such as SEO tracking, user engagement tracking, pageview tracking, and behavior analysis.

7.6
Avg 7.7
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Product Details

What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and reporting help media organizations understand, measure, and build business value from the attention earned by their written and video content.


Chartbeat Features

  • Supported: Real-time and historical analytics dashboards
  • Supported: Headline Testing
  • Supported: Image Testing
  • Supported: Reporting Tools
  • Supported: Raw Data Pipeline
  • Supported: Conversions Dashboard
  • Supported: Recommendation Engine

Chartbeat Screenshots

Screenshot of Big Board: For newsrooms, the leaderboard-style visualization shows the  top stories on the biggest screen.Screenshot of Real-time dashboard: Displays how an audience is connecting with content in the moment – across platforms, channels, and devices.Screenshot of Historical Dashboard: To assess content performance, KPIs, and valuable trends over the long term.Screenshot of Heads Up Display: Shows which homepage articles are the top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page.Screenshot of Video Dashboard: Reveals how video content captures viewer attention.Screenshot of Conversion Dashboard: Track conversion metrics and insights.Screenshot of Multi-Site View: Have multiple domains? Keep track of all of them in one place.

Chartbeat Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll

Frequently Asked Questions

Chartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.

Contentsquare, Adobe Analytics, and Parse.ly are common alternatives for Chartbeat.

Reviewers rate Reporting in real-time highest, with a score of 8.9.

The most common users of Chartbeat are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(111)

Attribute Ratings

Reviews

(26-50 of 63)
Companies can't remove reviews or game the system. Here's why
July 16, 2021

You NEED Chartbeat

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Chartbeat helps you better understand website and content analytics by directly showing you real-time data of pages and stories that are doing well. Their headline testing is unmatched. If you want to improve your analytics, choose Chartbeat.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Chartbeat is used by nearly every property in my organization to track visits to various sites in real time. We use it for understanding search and social trends, track performance and compare against prior performance.

This is instrumental to our edit teams for timing on follow up assets and updates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Chartbeat to monitor traffic on our website in real time. I also use it to monitor recirculation on site, check referrers and to get a general overview of the website at a glance. I occasionally use the historical data to get a longer term view of our data and trends.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The entire organization is using Chartbeat. Chartbeat helps to understand the interest of online readers. Chartbeat has also proved to be very helpful in the growth of users, as the number of readers present on any story is available live through Chartbeat.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Chartbeat across our network, both at the local and national level, to give use real-time results for which stories are driving high engagement. The real-time results give us an effective birds-eye view of where we should be devoting more resources, or, in the instance of low engagement, less.
December 18, 2020

Satisfaction!

Ariel González Mouls | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Chartbeat is a key software for our newsroom. One of the major uses is for monitoring in real time the performance of our articles, and take decisions (for example, move up or down into the scroll of the homepage) for a better performance. Also it´s a good tool to discover technical problems in our infrastructure.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Newsrooms across Tribune Publishing use Chartbeat for not only realtime metrics, at which the product excels, but also for longer-lens analysis, tracking engagement KPIs like scroll depth, quality pageviews and average engaged time over time and after changes. The product's scalable dashboards and the heads-up display overlay are the most frequently used metrics tool by audience teams. Great product. Great customer support.
Michael Geheren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Chartbeat to track individual stations and content across the station group. At NewsNation, we are dedicated to national news content from our 110 stations. Chartbeat's spike alerts are key to find trending content from across the group. We use Chartbeat's big board in our newsroom to monitor our local stations. I also use the heads-up display and headline testing to make strategic decisions when curating content.
November 29, 2020

MyReview

Graeme Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[Chartbeat] is used across the whole organization but compartmentalized into smaller areas, one of which I run. It's principally valuable for real time information on our audience, and comparison with others, but also in terms of displaying loyal audience and various platforms. I also use Chartbeat historical to monitor performance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Chartbeat is used by all members of our team, both our editorial and business employees. We use it to track all the performance of all our news articles in real-time. It's tremendously helpful in tracking which stories are performing best and where our referral traffic is coming from. We also use it to determine where to put news articles on our front page, based on the performance of our content on other platforms (Facebook, Twitter, etc.).
November 19, 2020

Why I love Chartbeat

Natalie Fahy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Chartbeat is used across Reach by people at all levels. It allows us to see how we are performing in various KPIs in real time including page views, engaged time and recirculation. It means we can monitor performance across the day and make sure we are delivering to loyal readers and keeping them on our site.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Chartbeat is used across our company as a key analytical tool to monitor audience for our online news platforms. We use it at a national, regional and local level for in excess of 50 news media sites. In my own role I use it across a number of news platforms for which I am responsible. We allow all key editorial staff access to Chartbeat to monitor audience levels. It plays a key role in gauging immediate audience reaction to content and allows is to make operational and strategic decisions based on this information
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used by a select group of editors to monitor traffic on our stories and to test different headlines for stories. I check it constantly to see how the headlines I write are performing on the site—both the number of concurrent visitors, the total number of clicks, and the time spent on each story. It's all really helpful information for me.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our brand editorial teams use Chartbeat to monitor progress on a minute-to-minute basis, to get both an instant and longer-term sense of audience engagement with our websites. We use it across all the brands in the portfolio and we have hundreds of users in the organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Chartbeat is used by our organization to track what readers are reading on our news sites, in real-time. This helps us to understand which content resonates with readers instantly, and which content needs more work to land with readers. We are also able to understand which stories work best with new readers, which ones attract loyal readers, and the sources they come from. It enables newsrooms to make decisions involving reader behavior in real-time.
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