Skip to main content
TrustRadius
Chartio (discontinued)

Chartio (discontinued)

Overview

What is Chartio (discontinued)?

Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian…

Read more
Recent Reviews

TrustRadius Insights

Chartio is a versatile tool that is widely used across various departments for different purposes. Users track their progress through …
Continue reading

Recommend Chartio

9 out of 10
March 16, 2016
Really like Chartio.

It's a great way to make SQL pretty, and great for team dashboards and goal tracking on the wall monitors. Also, the …

Continue reading

Getting chartty with Chartio

10 out of 10
February 03, 2016
Chartio is used in the technology department as an analysis tool for our product. The graphs are also sent out in monthly product news …
Continue reading

Tailor Made Dashboards

10 out of 10
September 30, 2015
Chartio has been absolutely transformative in our organization. As a bespoke tailors, we focus on the fine details on making beautiful …
Continue reading

Basic Chartio User

10 out of 10
March 20, 2015
Chartio is being used to track our metrics for each city that we operate in. It is being used by our regional managers to help track …
Continue reading

General overview

9 out of 10
March 20, 2015
We're using Chartio mainly for building dashboards and sharing our company metrics with other staffers around the world. The Product …
Continue reading
Read all reviews

Popular Features

View all 14 features
  • Customizable dashboards (18)
    7.7
    77%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (15)
    7.2
    72%
  • Publish to PDF (17)
    6.1
    61%
  • Pixel Perfect reports (14)
    3.6
    36%
Return to navigation

Pricing

View all pricing

Starter

$40

Cloud
per user/per month

Professional

$60

Cloud
per user/per month

Organization

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://chartio.com/product/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

6
Avg 8.4

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

5.7
Avg 8.0

Report Output and Scheduling

Ability to schedule and manager report output.

3.4
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

7.5
Avg 8.2
Return to navigation

Product Details

What is Chartio (discontinued)?

Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.

Chartio (discontinued) Features

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models

BI Standard Reporting Features

  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates
  • Supported: Pixel Perfect reports

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling

Chartio (discontinued) Screenshots

Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline

Chartio (discontinued) Video

Demo of Chartio's Visual SQL

Chartio (discontinued) Competitors

Chartio (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

Looker, Sisense for Cloud Data Teams, and Epicor Grow are common alternatives for Chartio (discontinued).

Reviewers rate Predictive Analytics highest, with a score of 8.

The most common users of Chartio (discontinued) are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Chartio is a versatile tool that is widely used across various departments for different purposes. Users track their progress through course platforms and display metrics using Chartio, making it easier to consume information and present during sprint reviews. Product Management and User Experience teams heavily rely on Chartio to assess usage on their company platform, track products purchased, revenue spent, and the number of consumers. Additionally, Chartio serves as a business dashboard for the leadership team, coordinating on Key Performance Indicators - KPIs and measuring company performance. The tool is also utilized by data analysts at Prezi to create dashboards that are viewed by almost all departments, especially product teams and marketing. Chartio is considered the number one Business Intelligence - BI tool compared to others used by reviewers.

In addition to its product tracking capabilities, managers find Chartio particularly helpful in understanding employees' productivity and identifying areas for improvement. By displaying performance metrics, the tool allows managers to easily compare employees' progress with their co-workers and track their development over time. The agile nature of Chartio enables users to effortlessly build reports and load data from both offline and online sales sources, providing valuable insights for optimizing campaigns, analyzing marketing expenditures, monitoring monthly sales, and calculating Cost Per Order - CPO.

Furthermore, Chartio facilitates cross-team sharing of data metrics by creating dashboards for customer success, engineering, and product teams. This fosters collaboration among different departments within the organization. The tool's ability to filter data by verticals allows regional managers to track metrics for each city and segment of different markets effectively. Moreover, Chartio helps streamline reporting processes for top management by creating client-facing dashboards with interactive filters.

Overall, Chartio's user-friendly interface and comprehensive features make it an invaluable tool for businesses seeking to visualize data flow, improve reporting efficiency, analyze performance metrics from diverse sources, and share real-time critical information with internal teams as well as external clients.

Versatile and User-friendly: Users found Chartio to be a highly versatile and user-friendly business intelligence tool, with many reviewers expressing their appreciation for its ease of use. The intuitive interface allows both new and experienced users to navigate the tool effortlessly, making it easier to perform tasks such as querying, filtering, and setting up charts. Some users also praised the tool's clear and lightweight design, which allows them to handle large amounts of information without feeling overwhelmed.

Extensive Database Support: Reviewers highly valued Chartio's extensive database support, including its ability to connect to various data sources. This seamless integration and accessibility were seen as major strengths of the tool. The option to connect directly to data sources enables advanced querying capabilities and provides users with accurate insights for making informed business decisions.

Responsive Customer Support: Many users appreciated the availability of comprehensive documentation and responsive customer support provided by Chartio. The helpfulness of customer support in maximizing the potential of the tool was highlighted by several reviewers. The responsiveness and willingness of the customer service team to implement solutions for specific needs were particularly commended.

  1. Lack of Statistical Analysis Tools: Some users have expressed that Chartio is lacking in statistical analysis tools, limiting its functionality for more complex queries and in-depth business intelligence features.

  2. Slow Loading Speed and Inaccurate Numbers: Users have reported that Chartio loads very slowly and the numbers it provides are not always accurate, which can be frustrating when trying to access real-time data insights.

  3. Convoluted Layout and Learning Curve: The layout of the software can be convoluted, leading to a learning curve for building and arranging dashboards. This has been mentioned by several users who find it challenging to navigate and customize their dashboards effectively.

Users recommend trying out all the visualizations and utilizing the personalized support offered by Chartio. They also suggest enabling the option to change PDFs of dashboards from portrait to landscape. Additionally, users advise trying out Chartio before purchasing and mention that the company is flexible when it comes to expanding the team. Users recommend having someone familiar with code and business intelligence to navigate the software effectively and suggest using Chartio to keep track of information and data. Chartio is mainly designed for users who are not strong in SQL, making it a useful tool for self-serve dashboards and data. Users also recommend Chartio for teams looking for a business intelligence tool that does not require coding knowledge. They suggest exploring other similar tools and note that Chartio has good documentation and support. Lastly, users emphasize the importance of educating the organization on how to effectively use data and having someone knowledgeable in data work on the backend.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Ben Gatzke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Chartio as our business dashboard for the leadership team. All critical aspects of the company performance are dashboarded by department for all leadership to coordinate on KPIs. Previously, we would have ad hoc reports from different line of business software applications that may or may not have been inclusive of all the metrics and only the metrics we cared about. Chartio gives us one place to go to measure the company.
  • Drag and drop interface
  • Comprehensive options for data sources
  • Excellent support response
  • Beautiful chart designs make At-A-Glance measurement possible
  • Minor interface issues on building and arranging dashboards. The Z-index of charts can re-sort without warning, making visual layering of independent charts difficult
If you have a very specific data visualization in mind, ensure their chart types achieve what you're looking for. If you have external constituents and you don't want to share the entire dashboard, or you want to white label the charts/dashboards you'll have to wait for these features to develop more.
  • Sisense,Tableau Desktop
Simple interface, simple dashboarding (very little ETL or Analysis requirement for our purposes) and ease of self-service and quick support response. The price was right for all of these things.
We continue to get more out of the product as they release new features. We also have a very happy user base here with Chartio as our dashboarding tool.
Data Discovery and Visualization (2)
85%
8.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
90%
9.0
Location Analytics / Geographic Visualization
80%
8.0
BI Standard Reporting (3)
50%
5.0
Customizable dashboards
80%
8.0
Report Formatting Templates
N/A
N/A
Pixel Perfect reports
70%
7.0
Ad-hoc Reporting (4)
40%
4.0
Drill-down analysis
N/A
N/A
Formatting capabilities
70%
7.0
Integration with R or other statistical packages
N/A
N/A
Report sharing and collaboration
90%
9.0
Report Output and Scheduling (4)
47.5%
4.8
Publish to Web
N/A
N/A
Publish to PDF
90%
9.0
Report Versioning
N/A
N/A
Report Delivery Scheduling
100%
10.0
2
SQL developer, business tech exec. Writing queries and modeling/QAing reports and dashboards.
  • Implemented in-house
Lots of issues with touch targeting being off on mobile (iPhone 6) in safari and chrome. Dashboard and nav drop downs aren't usable. Can't arrange charts on mobile.
Adam Milgrom | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is used across our whole organization to easily and quickly understand actual data all in one place, all comparable to each other in infinite ways. Doing this with Chartio makes it so much quicker and more realistic to find the answers to so many questions.
  • Building visualizations without technical knowledge; I don't know of any other way to do this as easily with anything other than social media stats.
  • Good customer support - Chartio has incredible potential, but sometimes it can be hard to know how to get what you want, and their support makes that possible.
  • Design - they handle a lot of information and options and it's very easily for that to get complicated and bogged down, but their design is clear and concise and lightweight, allowing you to see things clearly.
  • Navigation; there are a lot of repeated process for using the tool and there is a lot of wasted time required to re-organize things or move around properly.
  • More shortcuts or docs or smart suggestions to help you achieve the more complicated processes that are possible without having the full technical understanding, the way the drag and drop does for the basic stuff.
  • Linking to a particular chart is still not great because you either send someone to edit mode (don't want that) or to a page full of charts, and while it's highlighted, that is not sufficient for the average person.
I would say: What is it that you really need and/or want? Are these things that are immediately achievable with Chartio? What are your other options, and which one is going to get you the most bang for your buck? Chartio is great for a company without the technical resources to do their own graphing.
  • social media dashboard,google analytics
It's so much more customizable and allows you to use any data you could possibly want. The interface is also so much more sensible and allows you to decide how to look at things.
There are no other factors. It's great, and by far the best option I've found to do what it does for us.
Data Discovery and Visualization (2)
90%
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
90%
9.0
Location Analytics / Geographic Visualization
90%
9.0
BI Standard Reporting (2)
95%
9.5
Customizable dashboards
90%
9.0
Pixel Perfect reports
100%
10.0
Ad-hoc Reporting (3)
73.33333333333333%
7.3
Drill-down analysis
70%
7.0
Formatting capabilities
70%
7.0
Report sharing and collaboration
80%
8.0
Report Output and Scheduling (4)
77.5%
7.8
Publish to Web
70%
7.0
Publish to PDF
80%
8.0
Report Versioning
70%
7.0
Report Delivery Scheduling
90%
9.0
1
September 30, 2015

Tailor Made Dashboards

Score 10 out of 10
Vetted Review
Verified User
Chartio has been absolutely transformative in our organization. As a bespoke tailors, we focus on the fine details on making beautiful garments for our customers and let Chartio focus on the big picture! Each of our tailors receives a Chartio report each day, with a summary of key production statistics. Its made a very traditional process modern, dynamic and lean. I couldn't imagine life without Chartio!
  • SQL to Charts - if you've got data stuck in a database, Chartio makes it sharable.
  • Business Intelligence - Want to know how your production is doing? Using drag and drop you can ask your database questions.
  • Chartio's PDF reports via email sometimes are incorrectly formatted. This has much improved lately!
If you've got a SQL database that tracks sales, production or marketing productivity, it's a must-have. If you don't collect data in a database, in a consistent way, business intelligence software isn't for you - Chartio cannot reinterpret inconsistent data.

Key questions to ask are:
- Is your data consistent enough for analysis?
- Is it in a database?
Data Discovery and Visualization (2)
35%
3.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
70%
7.0
Location Analytics / Geographic Visualization
N/A
N/A
BI Standard Reporting (3)
86.66666666666666%
8.7
Customizable dashboards
100%
10.0
Report Formatting Templates
80%
8.0
Pixel Perfect reports
80%
8.0
Ad-hoc Reporting (3)
100%
10.0
Drill-down analysis
100%
10.0
Formatting capabilities
100%
10.0
Report sharing and collaboration
100%
10.0
Report Output and Scheduling (2)
100%
10.0
Publish to PDF
100%
10.0
Report Delivery Scheduling
100%
10.0
1
March 18, 2015

Easy For Metrics

Peter Vadelnieks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
My department uses Chartio to display performance metrics. This has led to employees seeing that the time and effort they are putting in is showing for something. How easy it is to display charts and metrics has made it much easier to show employees immediately what their progress is compared to their co-workers but also over a period of time. As a manager it has made it very easy for me to understand my employees' productivity as well as identify quickly areas where we have needed to address improvement.
  • Very simple to set up charts
  • Automatic Updating
  • Clear Metrics
  • Layout sometimes can be convoluted
  • Sometimes there is a learning curve
Metrics charts are a huge strength with this product.
  • none
I did not choose Chartio, but I was very happy in the decision made by my co-worker.
I have been very happy with Chartio and the only reason for me not to keep it would be economic reasons made within management.
Data Discovery and Visualization (3)
N/A
N/A
Pre-built visualization formats (heatmaps, scatter plots etc.)
N/A
N/A
Location Analytics / Geographic Visualization
N/A
N/A
Predictive Analytics
N/A
N/A
BI Standard Reporting (3)
60%
6.0
Customizable dashboards
100%
10.0
Report Formatting Templates
80%
8.0
Pixel Perfect reports
N/A
N/A
Ad-hoc Reporting (4)
N/A
N/A
Drill-down analysis
N/A
N/A
Formatting capabilities
N/A
N/A
Integration with R or other statistical packages
N/A
N/A
Report sharing and collaboration
N/A
N/A
Report Output and Scheduling (4)
17.5%
1.8
Publish to Web
N/A
N/A
Publish to PDF
70%
7.0
Report Versioning
N/A
N/A
Report Delivery Scheduling
N/A
N/A
Metrics Reporting and Sharing
We deal with support as the need comes up
  • Metrics Reporting
  • Charts Displaying
  • Metrics Compiling
  • To cut down metrics requests
  • Displaying Metrics on a large screen
  • Easy to read charts
  • Can't think of any at the moment
  • Can't think of any at the moment
  • Can't think of any at the moment
  • Chart Metrics
  • Learning the process of setting up charts
Chartio has been very helpful for our organization. In the beginning figuring out how to set up charts took a little while, but that was learning how to use Chartio.
Return to navigation