Call Center Software Worthy of Consideration
ChaseData Call Center Software is primarily being used departmentally (call center operations & fulfillment), and some senior members of …
ChaseData Call Center Software
ChaseData Call Center Software
Overview
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Pricing
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What is ChaseData Call Center Software?
ChaseData Call Center is a cloud-based solution that was designed for inbound and outbound contact center activities. It also includes an on-premise option and integrates with CRM software. Features include the ability to log and record calls, predictive dialer, click to call outbound dialing,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
What is Amazon Connect?
Launched in 2017 and available on AWS, Amazon Connect is a cloud-based omnichannel contact center designed to provide a seamless experience across voice and website live chat, featuring skills-based routing, task tracking, and analytic tools to track customer interactions, or evaluate agent…
What is Talkdesk?
Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.
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Product Details
What is ChaseData Call Center Software?
ChaseData Call Center is a cloud-based solution that was designed for inbound and outbound contact center activities. It also includes an on-premise option and integrates with CRM software.
Features include the ability to log and record calls, predictive dialer, click to call outbound dialing, customer interaction analytics, and multi-channel support including voice, email, text, love chat, and social media.
ChaseData Call Center Software Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
 (2)
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May 25, 2021
Call Center Software Worthy of Consideration
- Analytics / reporting
- Intuitive campaign management
- Data management
- Customer success
- Communication
- More intuitive / advanced ability to create outbound dialing logic / rules
November 09, 2018
I made the right call with Chase!
- Easy to import and manage data. It handles a hundred thousand leads or just a handful with equal ease.
- Great managing application. Makes it easy to monitor reps and call flow across inbound and outbound campaigns. Full suite of report generating apps.
- The best Tech Support people I have ever worked with. Danielle, Guillermo and the rest of their crew are friendly and knowledgeable.
- Chase does regular updates to the agent and admin software to fix issues and improve functionality. Any shortcomings I have found are usually taken care of the next release.