Overview
What is Chat2Desk?
Chat2Desk is an omnichannel helpdesk platform for sales and customer support via messengers. Connect WhatsApp Business API, Telegram, Facebook Messenger, Viber or widget with online chat to support clients 24/7.Chat2Desk differentiators Helpdesk tools:Select role: operator/admin/supervisor;Dashboards with reports;Fast chat transfer;Automatization:…
Leaving a review helps other professionals like you evaluate Help Desk Software
Be the first one in your network to review Chat2Desk, and make your voice heard!
Get StartedPricing
What is Chat2Desk?
Chat2Desk is an omnichannel helpdesk platform for sales and customer support via messengers. Connect WhatsApp Business API, Telegram, Facebook Messenger, Viber or widget with online chat to support clients…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
2 people also want pricing
Alternatives Pricing
What is Zendesk Suite?
The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such…
What is Intercom?
Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more…
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Chat2Desk?
Chat2Desk differentiators
Helpdesk tools:
- Select role: operator/admin/supervisor;
- Dashboards with reports;
- Fast chat transfer;
- Automatization: chat bots, scripts, auto replies, templates, tags and macros;
- Mobile app to support customers;
- Integration with CRM;
- Self-service menu for clients.
Marketing tools:
- Sales funnels;
- Integration with analytics systems;
- Widget with online chat on the website;
- Mini landings for smartphones.
Chat2Desk Screenshots
Chat2Desk Integrations
- amoCRM
- Bitrix24
- Google Analytics
- Salesapcrm
- Mycrosoft Dynamics 365
- Creatio (formerly bpm'online)
- GenCRM
- Megaplan
- 1C
- Яндекс Метрика
- CoMagic
- Roistat
Chat2Desk Competitors
Chat2Desk Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, Russian and etc. |
Chat2Desk Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 20% |
