Overview
What is Chatvisor?
Chatvisor is a combined customer engagement and analytics platform powered by Co-Browsing, designed to provide improved customer communication for companies. By bringing multiple channels under one roof, Chatvisor opens up all lines of communication between customer and agent, so as…
Recent Reviews
Leaving a review helps other professionals like you evaluate Customer Experience Management Software
Be the first one in your network to review Chatvisor, and make your voice heard!
Get StartedPricing
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
Product Demos
FinovateEurope 2020 / Chatvisor
YouTube
Product Details
- About
- Competitors
- Tech Details
What is Chatvisor?
Chatvisor is a combined customer engagement and analytics platform powered by Co-Browsing, designed to provide improved customer communication for companies. By bringing multiple channels under one roof, Chatvisor opens up all lines of communication between customer and agent, so as to create fluid, digital conversations that increase efficiency, reduce support costs, and deliver a better customer experience.
The Chatvisor Customer Service Suite includes Co-Browsing, Live Chat, Web- & Video Calling, and Chatbot options. Chatvisor enables various modes of communication between customers and agents without any additional downloads for the customer. For agents, the Chatvisor platform provides an easy way to reach customers and seamlessly transition between channels without breaking the conversation or placing customers on hold. The Chatvisor platform even enables multiple modes of communication to be used simultaneously, so agents can reach the best solution for each individual customer.
The Chatvisor Customer Service Suite includes Co-Browsing, Live Chat, Web- & Video Calling, and Chatbot options. Chatvisor enables various modes of communication between customers and agents without any additional downloads for the customer. For agents, the Chatvisor platform provides an easy way to reach customers and seamlessly transition between channels without breaking the conversation or placing customers on hold. The Chatvisor platform even enables multiple modes of communication to be used simultaneously, so agents can reach the best solution for each individual customer.
Chatvisor Features
- Supported: Co-Browsing
- Supported: LiveChat & Webcalling
- Supported: Chatbots
Chatvisor Screenshots
Chatvisor Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | Austria, Germany, United Kingdom, Japan, France, Italy, Spain, Denmark, Norway, United States of America |
Supported Languages | English, Germany |