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Marigold Engage+

Marigold Engage+
Formerly Cheetah Messaging or Cheetah Mail

Overview

What is Marigold Engage+?

Marigold Engage+ (formerly Cheetah Messaging or CheetahMail) is an email marketing platform. It is optimized for delivering segmented email marketing campaigns with security in mind. It also integrates with any third-party CRM software.

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Recent Reviews

TrustRadius Insights

Cheetah Messaging offers a range of use cases that have proven valuable for various companies. Users have found that the segmentation …
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Expensive Service

1 out of 10
April 08, 2014
CheetahMail is used across most departments within our organization. We use their self-service option and to do so requires tech support …
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Awards

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Pricing

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What is Marigold Engage+?

Marigold Engage+ (formerly Cheetah Messaging or CheetahMail) is an email marketing platform. It is optimized for delivering segmented email marketing campaigns with security in mind. It also integrates with any third-party CRM software.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Product Details

What is Marigold Engage+?

Designed for high-volume, cross-channel campaigns, Marigold Engage+ (formerly Cheetah Messaging or CheetahMail) is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.


Marigold Engage+ Features

  • Supported: Mobile marketing
  • Supported: Offline
  • Supported: Event triggers
  • Supported: Send time optimization
  • Supported: Spam detection
  • Supported: Segmentation, clustering, and audience targeting tools
  • Supported: Journey orchestration
  • Supported: APIs

Marigold Engage+ Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Marigold Engage+ (formerly Cheetah Messaging or CheetahMail) is an email marketing platform. It is optimized for delivering segmented email marketing campaigns with security in mind. It also integrates with any third-party CRM software.

Epsilon PeopleCloud and Salesforce Marketing Cloud are common alternatives for Marigold Engage+.

The most common users of Marigold Engage+ are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cheetah Messaging offers a range of use cases that have proven valuable for various companies. Users have found that the segmentation feature of Cheetah Messaging allows for the creation of different segments for promotional and trigger campaigns, enabling the sending of dynamic campaigns to users. This has resulted in a good click-through rate for various campaigns. Additionally, CheetahMail, which is utilized as the current solution for email marketing across all areas of a company, has been beneficial in sending out emails to the masses and for specific remarketing purposes. The tracking and internal management system provided by CheetahMail is helpful for managing email programs and reporting on promotional campaigns. It is particularly useful for day-to-day marketing and editorial emails, promoting newsletters, events, etc. Multiple publications within companies have used CheetahMail to cater to their varying communication needs. The program enables professional communication with subscribers, offering features such as unsubscribing and attribute management. Furthermore, CheetahMail assists in ad operations by allowing easy tracking of clicks and opens for sponsored emails. With the ability to schedule and automate email deployments, even during non-business hours, CheetahMail helps to organize and streamline communications with subscribers, ensuring professionalism and efficiency. It has been widely used across organizations to provide email management for each specific product brand/website. Its integration with the OMS/fulfillment warehouse facilitates transactional communications and automated marketing email deliveries. By enabling data-driven workflow and segmentation based on customer data, CheetahMail enhances the effectiveness of email marketing efforts. Users have noted that the program saves time as it allows small teams to manage email marketing for all lines of business in the organization. It has been utilized by most departments within organizations, often requiring tech support and design team involvement. From sale emails to subscriber base management, CheetahMail serves cross-departmental purposes effectively while managing a large volume of email records and facilitating messaging dissemination. It has also been used as one of multiple ESPs by agencies for transactional messaging and batch email delivery.

Based on user reviews, thoroughly scoping the integration process is recommended, particularly for beginners in marketing. It helps ensure a smooth transition and implementation of the software. Despite an initially complicated user interface, users mention that the software becomes a great tool once you get past this learning curve. It is highly recommended for professionals due to its user-friendly interface and great features. Additionally, the software is well-suited for managing less sophisticated campaigns. Users find it very easy to use, providing easy-to-read feedback and tracking of subscribers. For small businesses that do not require advanced features or automation, using email is recommended.

Attribute Ratings

Reviews

(1-11 of 11)
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Gulam Gaus Warsi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cheetah Messaging is great tool for marketers in order to manage different campaigns. Various aspects of the tool such as personalization, reporting & analytics, bulk user management, segmentation help the marketers a lot with their day to day work. Cheetah Messaging would be less appropriate for user having bulk databases.
Duncan Hernandez | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
The customization options are nice and the templates are plentiful and endless. The one drawback is that their web-based system can be very finicky and annoying, especially when first trying to log in.

The historical records are also a big plus, but the missing column values really slow down analyses and raise lots of questions by the marketing team.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Customer service and help desk was a big issue. Smaller businesses will not fit here well. Too long for a response, not enough information on the products, etc... I think CheetahMail might be a good fit for "hands-off" businesses looking for managed platforms but not for boutique mailings. There are much better platforms, for cheaper that can handle nearly any volume smaller business are willing to send.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
For clients that are looking to send a lot of emails quickly, millions of emails - this is the platform for you. If you are looking to do advanced targeting using behavioral activity from the past, this is not the best platform for making these types of strategies work. It has made strides in that direction but still has a bit to go.
Score 8 out of 10
Vetted Review
Verified User
I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
April 08, 2014

Expensive Service

Score 1 out of 10
Vetted Review
Verified User
In exploring other email service providers, I have found CheetahMail to be the most lacking. While CheetahMail has a lot of functionality, it is all completely manual so you better have a lot of tech support on your hands to make it work. All of CheetahMail's innovation comes from the use of third parties, which is extremely costly. Their service is not very good and they do not provide any training for someone trying to learn the program from scratch. Many other email providers do a better job at giving you a simpler navigation with more accessible sets of metrics/segmentation for less money. If you are a small business with not a large budget, I would not recommend this service unless you go with a full service rather than self service contract. If you are a large company, I would suggest looking into Experian's Cross Marketing Platform rather than CheetahMail as they are spending more time and energy on that platform.
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