Cherwell Service Management Reviews

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75 Ratings
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Score 6.6 out of 100

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Feature Scorecard Summary

Organize and prioritize service tickets (33)
8.6
Expert directory (24)
8.0
Service restoration (20)
8.0
Self-service tools (31)
7.9
Subscription-based notifications (22)
6.9
ITSM collaboration and documentation (28)
7.3
ITSM reports and dashboards (32)
8.1
Configuration mangement (25)
7.6
Asset management dashboard (23)
7.5
Policy and contract enforcement (16)
7.9
Change requests repository (28)
8.2
Change calendar (26)
7.8
Service-level management (28)
8.5

About Cherwell Service Management

Cherwell Software was founded by the former CEO of FrontRage Solutions and is a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud.

Cherwell Service Management Competitors

Cherwell Service Management Technical Details

Operating Systems: Unspecified
Mobile Application:No