ChiroTouch

User-Friendly Interface: Users have consistently praised ChiroTouch for its user-friendly interface, with many stating that it is easy to navigate and understand. The intuitive design of the software makes tasks simple to complete, allowing users to quickly and efficiently manage their practice. Several reviewers have specifically mentioned how the user-friendly interface has improved their productivity and made their daily workflow more seamless.

Customizable Macros: Many users appreciate ChiroTouch's ability to customize macros according to their specific needs. This feature allows them to personalize the software and streamline repetitive tasks, saving time and effort. By creating custom macros, users can automate common actions and create shortcuts for frequently used functions, enhancing efficiency in their practice management processes.

Comprehensive Integration: The all-in-one nature of ChiroTouch is highly valued by users who mention how it integrates various functions such as patient records, SOAP notes, accounting, billing, and credit card payments. This comprehensive integration eliminates the need for multiple separate systems or manual data entry across different platforms. Reviewers have expressed how this integrated approach simplifies their workflow and improves overall organization in managing different aspects of their practice.

Pressured Contracts: Many users have expressed feeling pressured into signing a contract without having the opportunity to try out the software first. This has led to dissatisfaction and potential regrets among these individuals, as they were unable to make an informed decision before committing.

Difficult Customer Support: Numerous reviewers have mentioned experiencing difficulties when attempting to cancel contracts or receive responses from customer support. These challenges in communication and resolution have resulted in frustration and unresolved issues for these users, who have found it challenging to obtain the necessary assistance from customer support.

Disastrous Implementation Process: Users have shared negative experiences with the implementation and training process, describing it as disastrous and incomplete. This can lead to significant obstacles in learning how to navigate the software properly, resulting in difficulties meeting practice needs. The lack of comprehensive training during implementation has caused unnecessary stress and hindered user adoption.