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Chowly

Chowly

Overview

What is Chowly?

Chowly, headquartered in Chicago, integrates 3rd party online ordering apps with restaurant POS applications, providing a consistent ordering system.

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Recent Reviews

Chowly

2 out of 10
July 13, 2021
Incentivized
Chowly was used to send orders through to the POS (Toast) from a third party delivery service (Caviar) for multiple locations which shared …
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Pricing

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What is Chowly?

Chowly, headquartered in Chicago, integrates 3rd party online ordering apps with restaurant POS applications, providing a consistent ordering system.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Chowly?

Chowly integrates third-party online orders from marketplaces such as Grubhub, Ubereats, Doordash, and Postmates, to a restaurant's POS system. With POS sync technology, third-party menus can be managed using the menu in a restaurant's POS.

Chowly Features

  • Supported: POS Integration
  • Supported: Third-Party Menu Syncing
  • Supported: Virtual Restaurants

Chowly Screenshots

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Chowly Integrations

Chowly Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(2)

Reviews

(1-1 of 1)
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July 13, 2021

Chowly

Score 2 out of 10
Vetted Review
Verified User
Incentivized
Chowly was used to send orders through to the POS (Toast) from a third party delivery service (Caviar) for multiple locations which shared the same menu.
  • Responsive support team
  • Their team's knowledge of Toast POS
  • Their sales team is aggressive and confident in their product
  • Promises of ways to avoid mapping errors were never followed through on
  • Many mapping errors which required constant attention
  • To use requires multiple hidden modifiers in Toast, clogging up the menu
I would not recommend Chowly to any restaurant that is trying to push orders through to their POS from a third party delivery site. Any restaurant would be much better off finding a third party site that integrates directly with their POS. Using Chowly was more of a headache than it needed to be and our company switched to Checkmate (also not great) after a year with Chowly.
  • Sending orders from Caviar through to Toast
  • Required a lot of attention from upper management to maintain
  • Enabled orders from Caviar to go through to the POS without staff needing to enter the orders manually, saving on time and labor
  • Due to frequent changes in our menu, Chowly could not handle these and needed to remap every single time there was a menu change.
Chowly was not as good as Checkmate, though I cannot in good faith recommend either. We ended up switching over to Checkmate after a year with Chowly due to our dissatisfaction with the service.
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