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Chrome Remote Desktop

Chrome Remote Desktop

Overview

What is Chrome Remote Desktop?

Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

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Recent Reviews

Can't beat it for free!

10 out of 10
December 13, 2019
Incentivized
We use Chrome Remote Desktop in multiple ways. The two primary ways we are using it are A: Test content off of our network to verify if …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (18)
    10.0
    100%
  • Initiate remote control from mobile (16)
    10.0
    100%
  • Screen sharing (17)
    8.9
    89%
  • Remote management of servers & workstations (16)
    7.1
    71%
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Pricing

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N/A
Unavailable

What is Chrome Remote Desktop?

Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Demo Slam - Chrome Remote Desktop

YouTube

CHROME REMOTE DESKTOP DEMO

YouTube

Foolish Tech Show 1609-05-01 (USB Rubber Ducky Demo & Remote Management Software comparions)

YouTube

Chrome Remote Desktop Beta demo.

YouTube

Chrome Remote Desktop Access Demo

YouTube

Chrome Remote Desktop for Android- Demo

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.3
Avg 8.2
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Product Details

What is Chrome Remote Desktop?

Chrome Remote Desktop Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

Reviewers rate Over-the-Internet remote session and Initiate remote control from mobile highest, with a score of 10.

The most common users of Chrome Remote Desktop are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(142)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Chrome Remote Desktop is one of the solutions we offer for connecting to workstations from our new chomebooks. If it ends up working out, we could potentially replace a large portion of our laptop fleet with cheaper chromebooks. We've found a large number of users only use thier laptops to remote into their desktops.
  • Setup is simple. Install the app, log in, choose a pin. You're good to go.
  • Performance is fast. I can even stream games fairly well.
  • The connections have been pretty stable. No serious issues.
  • The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.
  • There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.
Really the largest thing is that it shows exactly what you're doing on the screen of the workstation. Great for remote sessions to help someone, terrible for remoting into your own computer to get work done.
Remote Administration (5)
74%
7.4
Screen sharing
100%
10.0
Over-the-Internet remote session
80%
8.0
Initiate remote control from mobile
80%
8.0
Remote management of servers & workstations
10%
1.0
Multi-platform remote control
100%
10.0
  • Its helped us explore options for changing over expensive laptops to inexpensive Chromebooks.
  • Chrome RDP and Citrix
Still up in the air about which solution is best. We're actually leaning towards Windows RDP via Citrix session right now. It is secure, fast, and easy.
5
We're all within IT for now. We're still piloting Chromebooks on campus
We have no support for Chrome Remote Desktop at this time
  • Remote access
  • If Chromebooks can have stable and reliable remote program, we can replace a large portion of our laptop fleet with them
I like it for the most part. I'm still trying to find a way around the screen issues. It shouldn't show what I'm doing on my remote computer while I'm connected unless I specify that.
No
  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
We're still evaluating. Its a free product with no commitment. Its simple to switch.
  • Implemented in-house
No
Install, run
Change management was minimal
Its as simple as an app. No change management required.
  • People forgetting their PIN
None, its quick and easy
We don't use their support
No
We've never need Good Support for this. Can't beat that.
  • Connecting is one click after initial setup, works well
  • I like the pin system for connecting from new devices
  • no file transfer is a killer
Yes, but I don't use it
Still, managing the screen is annoying. Don't show what I'm doing on my remote computer. Also annoying if you're remoting into a computer with 2 monitors.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Chrome Remote Desktop is used within our organization to obtain 'line-of-site' when it comes to supporting our hardware in the field remotely. As our organization utilizes the power of Google for Work - Google App Suites all of our devices are enrolled and managed via google MDM, this is only half the battle when it comes to supporting and accessing your hardware in the field. With the Chrome Remote Desktop app my team and I can easily access a device as long as it's connected to the internet even in a locked-down kiosk state. The business problem this solves is quite obvious, no more on-site technicians to troubleshoot a software or configuration issue as we can do it remotely with Chrome Remote Desktop!


  • Remotely accessing devices in the field, even when on a client network or cellular network
  • Ease of use - the software is simple and even the least tech-savvy associate can use the tool
  • Seamless connection - the connection is stable, smooth and allows for seamless control of the remote device
  • Easy to install - installed via policies through google admin
  • Lightweight - If you're looking for a robust tool this may not be it, this allows for straight-forward connecting to the remote device.
  • No saved preferences - you'll have to use a different code to connect to each device
  • Firewall rules required - Chrome Remote Desktop requires pin-holes in your firewall to open certain ports if you're using in a locked down network.
Chrome Remote Desktop is a great tool to use when needing to quickly connect to a remote device for troubleshooting or visibility into a problem occurring on the remote device. The tool allows you to connect immediately with only an internet connection and directly to your device. For Multiple device deployments this is a perfect tool that provides line-of-site into all your devices and allows you to ensure their in working order.

For scenarios that you'd like to transfer and pass back and fourth control, Chrome Remote Desktop wouldn't be the tool to use - there are other robust remote support tools that can do this, but at a higher cost for licensing.
Remote Administration (5)
90%
9.0
Screen sharing
100%
10.0
Access to sleeping/powered-off computers
60%
6.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
90%
9.0
Remote management of servers & workstations
100%
10.0
  • Chrome Remote Desktop provides a positive ROI as you no longer need to pay for on-site visits to configure or troubleshoot a software issue. The ability to remotely connect allows you to be more flexible with your support team as they only need an internet connection to use this tool and remotely support devices in the field.
  • Our organization uses Google Suites and it's platforms to manage our devices, having a google app - Chrome Remote Desktop makes perfect sense as it compliments the platform and configuration of our hardware already, no need for third-party applications.
  • If there is a problem with the internet connection at a site, Chrome Remote Desktop is obsolete and can
  • t be used, meaning a service-call or site visit is needed.
Chrome Remote Desktop compliments the Google for Work Admin suites perfectly, you can deploy this application to all your devices via policy from google, it's easy to use from the operators point of view and allows for a quick seamless connection to your device, the cost is relative and provides a service that is mandatory for our business to succeed in supporting our technology, other application we're too robust or wanted to re-invent the wheel. This tool was perfect from the start and any organization using the power of Google should look into using this tool to support and of their chrome devices.
10
Remote support of chrome devices enrolled with google for work. This tool allows for us to remotely support and configure google chrome devices in the field, instantly and seamlessly.
5
Any Technical support resource, Administrative Assistant or any resource that uses a computer and has a high-level understanding of computer technology. This tool is primarily used in IT help-desks and call-centres, however it provides the technology services teams remote access to all their devices and line-of-site to the hardware off-premise.
  • Remote support of the chrome devices deployed.
  • Seamless integration and deployment of the software with existing platforms (google for work)
  • Chrome enrolled devices are completely accessbile and remotely supported.
  • Users are not bogged down with cumbersome remote support software, very easy to use.
  • When devices are not working or we have a device in a kiosk mode we can see what the customer or associate see's, this allows for instant - real-time support.
  • The only use we'll be using Chrome Remote Desktop for is to continue supporting our chrome devices, enrolled with google for work.
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market.
  • Obtaining the support ID is easy - one click of the button!
  • Once connection has been established - smooth seamless connectivity
  • Nont-Tech Saavy assocaites use the system with ease
  • Trying to elevate permissions
  • No file-sharing or screen recording available
This tool is so lightweight and easy to use - there are only a few buttons to select from which are clearly marked. Any user who can turn on a computer can open the software to allow a tech to connect to their device. The power of google and chrome makes this tool very easy to use with uncompromisable vendor support.
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