Skip to main content
TrustRadius
Chrome Remote Desktop

Chrome Remote Desktop

Overview

What is Chrome Remote Desktop?

Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

Read more

Learn from top reviewers

Great Option for RDS

Rating: 8 out of 10
April 1, 2025
IncentivizedVetted ReviewVerified User
It's easy to use for free in a pinch. Google Chrome Remote Desktop is another tool to use to remote into users pcs.
Continue reading
Kimberly Hammond
Technician - Information Technology
Desktop I Technician
NFI Industries
Chrome Remote Desktop2 years of experience
Verified on LinkedIn

Simple, Easy, and Lightweight remote access solution.

Rating: 9 out of 10
December 28, 2024
IncentivizedVetted ReviewVerified User
I use it daily to access remote desktops of various systems that I need to get access to. Anything from regular desktop workstation use, to accessing remote systems that are r...
Continue reading
Verified user
Director
Chrome Remote Desktop5 years of experience

Remoting into a session at a snap of a finger

Rating: 10 out of 10
May 19, 2022
IncentivizedVetted ReviewVerified User
Our organization utilizes Google Chrome Remote Desktop to provide assistance to our staff and students. When a user cannot fully fulfill a technical issue with the device or a...
Continue reading
Verified user
Technician
Chrome Remote Desktop1 year of experience

Chrome Remote Desktop enables you to view all your PCs at once

Rating: 10 out of 10
November 7, 2019
IncentivizedVetted ReviewVerified User
My company works with many remote PCs and also has people working from home. We've recently switched from using TeamViewer to Chrome Remote Desktop with no impact on performan...
Continue reading
Allen Shapiro
Vice-President - Corporate
Executive Vice President
List Service Direct Inc
Chrome Remote Desktop2 years of experience

Chrome Remote Desktop is better than most

Rating: 7 out of 10
November 6, 2019
IncentivizedVetted ReviewVerified User
Chrome Remote Desktop is used to control and monitor Windows servers that initial long-running database-related jobs that require a stable, long-time connection. It is also us...
Continue reading
Maurice Samuels
Professional - Information Technology
DBA
Duquesne Light Company
Chrome Remote Desktop2 years of experience
Log in with LinkedIn to see content from your network

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
Chrome Remote Desktop

Chrome Remote Desktop

N/A
Unavailable

What is Chrome Remote Desktop?

Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

85 people also want pricing

Alternatives Pricing

TeamViewer

TeamViewer

$299
per year
What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

GoToMyPC

GoToMyPC

$28
per month per computer
What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

Return to navigation

Product Demos

Demo Slam - Chrome Remote Desktop

YouTube

CHROME REMOTE DESKTOP DEMO

YouTube

Foolish Tech Show 1609-05-01 (USB Rubber Ducky Demo & Remote Management Software comparions)

YouTube

Chrome Remote Desktop Beta demo.

YouTube

Chrome Remote Desktop Access Demo

YouTube

Chrome Remote Desktop for Android- Demo

YouTube
Return to navigation

Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8
Avg 8.0
Return to navigation

Product Details

What is Chrome Remote Desktop?

Chrome Remote Desktop Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

Reviewers rate Secure remote access with Smart Card authentication and Remote Active Directory® management and Centralized management dashboard highest, with a score of 9.

The most common users of Chrome Remote Desktop are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 19)

Perfect tool to connect remotely with Chrome Remote Desktop

Rating: 10 out of 10
May 27, 2021
Verified User
Manager in Human Resources
Information Technology & Services Company, 51-200 employees
Vetted Review
Verified User
Chrome Remote Desktop
3 years of experience
Use Cases and Deployment Scope
I have been using Chrome Remote Desktop in my Organization to work with my team technically. It is so easy and simple to use without any hassle. The user interface is also very attractive and easy to use and it is also easy to install and use. I can also connect with my other team members remotely to work on technical issues at my workplace. This is so helpful and I loved using this as I can connect with anyone anywhere without spending a peny.
Pros
  • Remotely connecting with any team member any where
  • Easy to install and use
  • We can transfer and documents easily with Chrome
  • Works fast with better net connectivity
Cons
  • To use this one must have Google account
  • Need to have faster Net connectivity
  • Apart from this I don't think there is any lacking point in Chrome.
Likelihood to Recommend
This tool has helped me to connect remotely with my team members anywhere anytime to work on our technical issues. I can also transfer the file in the remote session. Previously before using it I was very worried about my work. but then I loved using Chrome and it has taken all my problems away

Best cross-platform remote sharing tool on the market

Rating: 9 out of 10
Incentivized
February 04, 2019
RG
Ravinder Gupta
Senior Oracle Database Administrator
CGI (Information Technology and Services, 10,001+ employees)
Vetted Review
Verified User
Chrome Remote Desktop
2 years of experience
View profile
Use Cases and Deployment Scope
I have been using Chrome Remote Desktop personally to control my personal computer from the comfort of my phone. We are also using Chrome Remote Desktop at work to coordinate work with colleagues and seek technical assistance remotely. It's easy to install and easier to use. You can use it in two ways: Remote Assistance for user to user screen sharing and "My Computers" to seamlessly connect to your devices from anywhere in the world. That's why I love Chrome Remote Desktop so much.
Pros
  • It's very easy to connect to your computers. All you have to do is make sure you are logged in with your Google account on all of your devices.
  • It has good remote control options like print screen or power-off remotely.
  • I haven't faced any lag while remotely connecting to devices at work.
Cons
  • I have not really faced any issues using Chrome Remote Desktop. I can't wake my sleeping computer from my phone, which I kind of understand but would have been a good feature to have.
Likelihood to Recommend
Chrome Remote Desktop is very good for seeking remote assistance among colleagues. Make sure you don't leave your device unattended while sharing access. You can also use it to control your devices from one another. I love to be able to control my computer from the comfort of my phone.

A remote desktop solution that is easy to use, and very cost effective

Rating: 10 out of 10
Incentivized
August 31, 2021
Verified User
Supervisor in Information Technology
Education Management Company, 1001-5000 employees
Vetted Review
Verified User
Chrome Remote Desktop
5 years of experience
Use Cases and Deployment Scope
It is not technically being utilized across the whole organization, but more so on a departmental level. It is one of the tools available for our technicians to use while they provide remote assistance with our users. As we have been using a commercial remote desktop solution for quite some time, there were some problems with the software, where we needed to look for alternative software solutions. One of these was Chrome Remote Desktop, which we have used with supporting users from time to time, and has worked really well. The biggest benefits to the business are there is no cost, it is available to everyone, and it is really easy/intuitive to use, both from a technician and user perspective. It also doesn't have some of the issues/problems we have seen with some other "commercial" remote desktop solutions.
Pros
  • It really is easy/intuitive to use. There really is no formal training that is required to learn how to use Chrome Remote Desktop, nor is there a need to look at complex documentation to use it, or get it to work
  • It really integrates well with the browser, namely Chrome. It is also compatible across most devices, including mobile devices such as iPhones and Android. It doesn't necessarily have to be used from a PC/Computer, and can really be used most anywhere
  • It really offers most of the basic functions that most anyone would want, such as resizing the display session, keyboard controls, file transfer, etc. It is also secure, as you can set a PIN for accessing the remote computer
Cons
  • One are of improvement could be to offer the user the ability to change the time interval of the automatic session/computer lock out. I did not find a way to manipulate/change this. With another remote solution I have used, the default time interval was set to never lock the open session.
  • There also doesn't seem to be an easy way to copy/paste information from your local clipboard to the remote computer. Some other remote desktop solutions have this enabled by default.
  • One feature that would be nice to have would be to have the ability to "blackout" the screen on the remote computer, whenever you have control of the remote computer. This would help by letting the person on the other end to know that the computer is currently being used by the remote user, and to not interfere with the session.
Likelihood to Recommend
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.

Simple, Easy, and Lightweight remote access solution.

Rating: 9 out of 10
Incentivized
December 28, 2024
Verified User
Director in Information Technology
Telecommunications Company, 201-500 employees
Vetted Review
Verified User
Chrome Remote Desktop
5 years of experience
Use Cases and Deployment Scope
I use it daily to access remote desktops of various systems that I need to get access to. Anything from regular desktop workstation use, to accessing remote systems that are responsible for media presentations and video editing.
Pros
  • No need to configure ports / firewalls. Simple to setup and install.
  • Doesn't require any advance graphic cards for remote access.
  • Lightweight with hardly any system impact.
Cons
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
Likelihood to Recommend
It is great for lightweight access to machines you need to get to. Does a great job with single monitor displays, but having the ability to access all displays is great as well. For office and productivity use it works extremely well.

I would say anyone looking for a low-latency option (such as gaming / multi-media) may have issues with how quick the video rendering is. It does a good job, but there are other applications aimed at this that do a better job than Chrome Remote desktop.

The Perfect Remote Support Tool for your Chrome Devices!

Rating: 6 out of 10
Incentivized
March 27, 2017
Verified User
Manager in Research & Development
Information Technology and Services Company, 51-200 employees
Vetted Review
Verified User
Chrome Remote Desktop
2 years of experience
Use Cases and Deployment Scope
Chrome Remote Desktop is used within our organization to obtain 'line-of-site' when it comes to supporting our hardware in the field remotely. As our organization utilizes the power of Google for Work - Google App Suites all of our devices are enrolled and managed via google MDM, this is only half the battle when it comes to supporting and accessing your hardware in the field. With the Chrome Remote Desktop app my team and I can easily access a device as long as it's connected to the internet even in a locked-down kiosk state. The business problem this solves is quite obvious, no more on-site technicians to troubleshoot a software or configuration issue as we can do it remotely with Chrome Remote Desktop!


Pros
  • Remotely accessing devices in the field, even when on a client network or cellular network
  • Ease of use - the software is simple and even the least tech-savvy associate can use the tool
  • Seamless connection - the connection is stable, smooth and allows for seamless control of the remote device
  • Easy to install - installed via policies through google admin
Cons
  • Lightweight - If you're looking for a robust tool this may not be it, this allows for straight-forward connecting to the remote device.
  • No saved preferences - you'll have to use a different code to connect to each device
  • Firewall rules required - Chrome Remote Desktop requires pin-holes in your firewall to open certain ports if you're using in a locked down network.
Likelihood to Recommend
Chrome Remote Desktop is a great tool to use when needing to quickly connect to a remote device for troubleshooting or visibility into a problem occurring on the remote device. The tool allows you to connect immediately with only an internet connection and directly to your device. For Multiple device deployments this is a perfect tool that provides line-of-site into all your devices and allows you to ensure their in working order.

For scenarios that you'd like to transfer and pass back and fourth control, Chrome Remote Desktop wouldn't be the tool to use - there are other robust remote support tools that can do this, but at a higher cost for licensing.
Return to navigation