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CIENCE Sales Development (legacy)

CIENCE Sales Development (legacy)

Overview

What is CIENCE Sales Development (legacy)?

In the legacy Managed Services model, CIENCE provided lead generation services to businesses looking for fast growth by offering multi-channel outbound sales specialization.CIENCE combines research with personalized messaging delivered through multiple channels to create a predictable stream of qualified appointments…

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Recent Reviews

TrustRadius Insights

CIENCE Sales Development has proven to be an invaluable tool for sales and marketing teams in their lead generation efforts. Users have …
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Not a short term ROI generator

7 out of 10
October 26, 2022
We brought Cience in to help launch a B2B Sales Outreach department for our established traditional ecommerce B2C product. It absolutely …
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Terrible Experience

1 out of 10
June 06, 2022
We are launching a new company and product offering free services to build our customer base. Cience was hired to help recruit companies …
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Data forward demand generation

10 out of 10
May 17, 2022
We used CIENCE to help us create an outbound campaign to generate leads for a new product we have just introduced to the market. CIENCE …
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We Love CIENCE!

10 out of 10
February 23, 2022
We utilize CIENCE to help us in following up with leads that we do not have the bandwidth to follow up with properly. We work together to …
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A Trusted Partner

10 out of 10
September 28, 2021
Background: Tevera serves college programs in the helping professions with software and services for field placement, accreditation …
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Awards

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Service Offering Details

What is CIENCE Sales Development (legacy)?

In the legacy Managed Services model, CIENCE provided lead generation services to businesses looking for fast growth by offering multi-channel outbound sales specialization.

CIENCE combines research with personalized messaging delivered through multiple channels to create a predictable stream of qualified appointments for sales teams. The vendor states that to date, they have delivered more than 10's of million leads to over 2,500 clients in over 225 industries.

CIENCE Sales Development (legacy) Screenshots

Screenshot of Leads Dashboard that the CIENCE Team Member works in, daily.Screenshot of An shortlist of partnerships.Screenshot of Activity reports from CIENCE offer a convenient way of keeping up with successes.Screenshot of Each campaign gets its own dedicated, custom-fit landing page.

CIENCE Sales Development (legacy) Videos

Who is CIENCE? Company leadership answers the question.
CIENCE leadership talk about sales specialization.

CIENCE Sales Development (legacy) Supported Products

CIENCE Sales Development (legacy) Availability

GeographyUnited States, Canada, South America, EMEA, APAC
Supported LanguagesEnglish, Spanish, Russian

Frequently Asked Questions

memoryBlue, Belkins, and EBQuickstart are common alternatives for CIENCE Sales Development (legacy).

Reviewers rate IT Service Provider Project Management highest, with a score of 8.6.

The most common users of CIENCE Sales Development (legacy) are from Small Businesses (1-50 employees).

CIENCE Sales Development (legacy) Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)34%
Mid-Size Companies (51-500 employees)33%
Enterprises (more than 500 employees)33%
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Comparisons

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Reviews and Ratings

(51)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

CIENCE Sales Development has proven to be an invaluable tool for sales and marketing teams in their lead generation efforts. Users have found success in utilizing the software to research potential customers, schedule high-quality meetings, and handle outreach activities. The thorough research capabilities of CIENCE have been particularly appreciated by users, as it allows them to gather accurate contact information for targeted companies, solving the challenge of finding reliable data. Additionally, the software's flexibility and customization options have given users the ability to tailor their outreach strategies according to their specific needs.

One key use case of CIENCE is running outbound cold email campaigns to generate qualified meetings for account executives. Users have reported impressive open rates for these cold emails, leading to successful appointments with promising prospects. Furthermore, CIENCE helps users follow up with leads, develop email cadences, make phone calls, set up appointments, and coordinate handoffs to sales teams. This streamlines the lead generation process and ensures efficient management of correspondence with leads.

Another important use case is leveraging CIENCE's resources to expand SDR inside sales objectives and benefit sales teams. By utilizing the software's combination of soft-skills and technology applications, users have seen significant improvements in their sales and marketing initiatives. CIENCE assists with market research, processing and qualifying accounts, and generating and managing leads. Its organization, adaptability, and ease of implementation have been highly praised by users.

In summary, CIENCE Sales Development has proven to be a versatile tool that addresses various challenges faced by sales and marketing teams. From lead research and scheduling meetings to running effective outbound campaigns and streamlining lead generation tasks, the software offers a range of valuable use cases that benefit users across different industries.

High-Quality Work: Many users have praised CIENCE for their high-quality work, noting that the team consistently delivers exceptional results. This demonstrates that CIENCE goes above and beyond to provide top-notch service and meet or exceed clients' expectations.

Prompt Communication: Reviewers frequently mention the lightning-fast communication from CIENCE, highlighting their reliability and responsiveness. Clients appreciate that CIENCE is always available to address any concerns or questions promptly, which fosters a strong working relationship based on effective communication.

Expertise in Lead Generation: Several users have commended CIENCE for their expertise in lead generation, emphasizing their wide sector knowledge and access to high-level management contacts. This indicates that CIENCE excels at identifying and targeting key prospects in various industries, resulting in successful outreach campaigns.

Problematic Billing Portal: Reviewers have expressed frustration with the billing portal, stating that it has been problematic and needs improvement in remitting payments efficiently. Some users felt that this issue has caused inconvenience and delays in their payment processes.

Lack of Benchmark Data: Several reviewers have mentioned that CIENCE should provide benchmark data in line with campaign data to improve their offering. This would enable users to better understand how their campaigns are performing compared to industry standards and make more informed decisions.

Inconsistent Lead Quality: A common concern raised by reviewers is the inconsistent quality of leads generated by CIENCE. Some users reported that the leads were not appropriately qualified, resulting in lower budget prospects than expected. This inconsistency can be a challenge for users who rely on high-quality leads for successful sales and marketing efforts.

Attribute Ratings

Reviews

(1-25 of 51)
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Score 7 out of 10
Vetted Review
Verified User
We brought Cience in to help launch a B2B Sales Outreach department for our established traditional ecommerce B2C product. It absolutely took time for the program to build steam, and like others we experienced a good amount of turn over. The PM who lead the way for the first 9 months never faltered in their commitment to our account, and was always proactive about suggesting changes when the opportunity arose. Their cold email open rates were always impressive, and with the right caller we did find success in booking a good amount of appointments. It is important that as the client you provide detailed and honest feedback - without communication and hard work on both ends it simply will not work. The biggest drawback of Cience is the price and ROI. For us, it is not feasible to continue this relationship past the one year mark, however - Cience has given us the tools we needed to continue and has been extremely gracious as we head toward the phase of offboarding.
  • Cold email open rates
  • Detailed and engaging playbook
  • Making proactive adjustments along the way
  • Pricing - Although their pricing just sort of is what it is for a service of this nature, it was not feasible for us
  • Communication when there was significant turn over within the first 6 months of our partnership was lacking. We expressed our feelings about this, and when their were some additional changes made to our team - we were prepared and told in a way that felt honest and professional.
Cience is well suited for providing building blocks when you are starting with very little. They took the time to learn our unique product and weren't hesitant to jump on an account for a less than traditional ICP. If you are looking to outsource sales, just be prepared to be an active voice in the partnership.
Score 1 out of 10
Vetted Review
Verified User
Outreach business development
  • Says hello with a smile.
  • Says goodbye with a smile.
  • Honesty.
  • Communications internally amongst their own team.
  • Process is too clunky.
I believe that this company oversells its services. The salesperson confidently reassured us with stories of previous supposed successes. But in my opinion, their system is clunky and fixed to their model only. We paid for a rag-tag team of ‘specialists’ who are all over the place. In the first 3 months of our programme, five or six of our dedicated team members turned over, one at a time. In our experience, the handovers were non-existent, and not one of them (on their own admission) took time to really understood what we do. One even admitted to me that their prospect list is unchecked. I believe that they’ll blind you with your performance stats to give you false hope. Suddenly the three months are up and then, in my experience, they’ll try to sell you a follow-on programme. Despite false promises, they secured ONE real meeting for us and one dud one. LinkedIn is on fire with ex-‘cientists’ on the JOB hunt now complaining about their ex-employer. If we had just given the money to a charity, I’d be feeling a lot better right now.
Score 1 out of 10
Vetted Review
Verified User
We (Euformatics) hired CIENCE to deliver qualified leads in the area of clinical labs and hospitals in the US for genomic data analysis software. Everything seemed fine in the beginning when ramping up their knowledge about our offering even though the onboarding took longer than we were told during the sales process. Once the actual outreach started we saw very few results, only a few meetings over the course of 4 months, and costs of more than $20k. It was quite frustrating to listen to their explanations every 2 weeks during our calls about how we are just where we should be in terms of metrics (open rate of emails, connection rate on calls, etc.) even though the actual deliverables (qualified meetings) were not produced. During the sales process, their representative talked about getting 10-12 qualified meetings per month. The reality was 0.5 per month. So the gap between promises and reality was just too high.
  • Their own internal sales process to close new customers
  • Their ability to perform according to expectations and promises during the sales process
If you are targeting the healthcare sector with your offering I cannot recommend working with CIENCE based on our experience.
June 06, 2022

Terrible Experience

Score 1 out of 10
Vetted Review
Verified User
We are launching a new company and product offering free services to build our customer base. Cience was hired to help recruit companies who would like our free service. This was an "easy conversion" according to their team as the initial product offering was FREE. They were to get us leads and appointments so that we could complete the signup.
  • They made it to MOST of our regularly scheduled status meetings
  • We had ZERO conversions
  • Three very poor quality meetings. One of which had no idea who we were.
  • No accountability for the poor performance
  • No recommendations for how they could improve
I would rate zero if possible. We have a very simple, easy-to-understand offering. Nothing complex or nuanced. Free offering to get started. Yet we still got nothing. Hard to imagine a situation more straightforward and simple than ours, so I can't imagine this having a positive rate of return for any situation.
Score 1 out of 10
Vetted Review
Verified User
We are a small, but mighty team. We Needed Cience's help in the top-of-the-funnel lead generation/appointment setting with stakeholders who fit our target persona.
  • They set a few quality meetings for us
  • STEER CLEAR- their company and model are a mess. We had a kickoff call in February with our "team" and by mid-May, none of them were still with the organization. We were never looped in on this turnover and as a result, there was a total diffusion of responsibility. Beware of the "10-20 day onboarding period" ours was more than 30 despite the fact we proactively provided them with a 15+ page playbook detailing everything they needed: 1) Target personas 2) Objections and counters 3) Product info 4) Company history 5) Talk tracks 6) Etc. Every ball that was dropped was on their end and there was a complete lack of ownership and accountability from their leadership team. The only person who took ANY ownership was our CAM, who was let go as part of a massive company-wide layoff. Their whole organization is a mess.
  • We made numerous coaching asks of their team after hearing in the call recordings that the SDR was deviating from the script completely and had no idea what they were talking about. Their message was, "We help HR leaders retain talent so that they can promote their talent and not lose existing talent"--- the most generic of pitches and not at all related to what we do. They continuously referred to it as a "system" when we are a professional coaching organization. We coached continuously on every biweekly call and gave them suggestions, none of which seemed to get back to the SDR as they continued to repeat the same mistakes and even went far as pushing a prospect to take a meeting when she was in a rush because "I get incentivized from meetings booked over the phone."
  • Despite our continuous asks, there was no collaboration. Our landing page mockup featured companies that weren't even customers of ours and would've been catastrophic to our brand had it been released. We never saw a mockup of this until the last minute and ended up having to do the entire thing ourselves despite them selling us on the fact that it was something they could handle.
If you are an organization that values collaboration, organization, attention to detail, coachability, and willingness to listen and take feedback, Cience is not the "partner" for you. You fork over your entire 3-month payment upfront with no guarantee of return. What ensues is them checking the boxes with no ownership and accountability along the way. Maybe if you're a drastically simple widget, Cience would work, but if you have a professional services product or something that clearly needs its value props well-articulated, steer clear. You will be burned and they will not work with you at all to take corrective measures, only kick the can further down the road without owning their mistakes.
Score 10 out of 10
Vetted Review
Verified User
We used CIENCE to help us create an outbound campaign to generate leads for a new product we have just introduced to the market. CIENCE helped us to create the content, process, and identify the right leads for us to pursue. Moreover, they then did the outreach to the identified targets using the materials we had developed.
  • Outbound dialing
  • Demand generation
  • Analytics
  • Not all products are ready for outbound campaigns - it would be great if CIENCE could level set early expectations on what kind of responses we can expect given the maturing of the tool.
If you have a product where you understand the Ideal Customer Profile and are looking to bring leads to your sales teams - CIENCE is going to be a great resource for you to use to stimulate demand. If you are less sure of your product-market fit and ideal customer profile, CIENCE could still be a good option - but you should taper your expectations accordingly.
February 23, 2022

We Love CIENCE!

Score 10 out of 10
Vetted Review
Verified User
We utilize CIENCE to help us in following up with leads that we do not have the bandwidth to follow up with properly. We work together to develop email cadences based on the target audience and they also make phone calls on our behalf. They help set up appointments and coordinate handoff to our sales team.
  • Appointment Setting
  • Lead Follow Up
  • Email Messaging
  • Ability to reach out on LinkedIn without using a personal profile
CIENCE is great for developing successful email and phone call messaging playbooks, properly following up with leads, and setting appointments.
Score 10 out of 10
Vetted Review
Verified User
Due to the limited capacity of our internal xDR organization, the objective of the pilot is to work CIENCE, leveraging their outbound SDR services targeting cold contacts in the Enterprise and Corp segments, with a focus on CIAM and Security personas with the goal of activating 4%+ of the contacts targeted in the pilot.
  • Provides a strong strategic partnership
  • Dedication and cooperation with our marketing teams
  • Provides recurring updates on the progress of our pilot program
  • Strong collaboration and communication with cross-functional teams
  • We are working on a pilot so both our teams are learning together
We feel so lucky to have such a strong strategic partnership with CIENCE! We are impressed with the dedication and cooperation of their team and have confidence that they will steer us in the right direction for the success of our cold activation pilot program.
Score 10 out of 10
Vetted Review
Verified User
CIENCE is performing several services for us, including contact research, company data enrichment, list scrubbing, ecommerce category classification and other various ad-hoc data research and scrubbing related projects. These services are being used for our sales and business development initiatives. CIENCE's work has allowed us to better understand or addressable market, target our ICP and identify + connect with our target prospects.
  • Contact info research
  • List scrubbing
  • Ad-hoc data research and enrichment
  • Accuracy has been an issue in rare instances
CIENCE is well-suited in taking high-level instructions, understanding the goals and completing projects with a high level of accuracy. They are able to work very quickly in most cases. What's been most valuable is their willingness to take on new, ad-hoc projects on the fly and complete them quickly with a high level of accuracy. My favorite part is that the success team is a total pleasure to work with. One minor area for improvement is that occasionally they have made incorrect assumptions instead of asking for clarity on something.
Jeff Winesett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using Cience for outbound marketing outreach to help find and schedule initial sales conversations.
  • very responsive
  • proactive communication
  • clear goal setting and meeting of those goals
  • outbound "cold" calling
  • being more explicit in establishing campaign success criteria
  • would love to see a month-to-month subscription option
Very sell suited for "top of the funnel", initial conversation meeting scheduling. Great at executing cross channel outbound marketing campaigns.
Ashkan Eskandari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are often in a position where we find industries and/or companies that are interested in our services but getting reliable contact information can be a challenge. CIENCE provides our team with incredibly accurate information for the companies that we are targeting as part of our marketing and client solutions outreach.
  • Great communication - very responsive and friendly
  • Reliable delivery of solutions
  • Intuitive and helpful dialogue around what is needed from our side
  • They could suggest other industries or companies to us more often
They've been amazing to work with! I would certainly recommend them to a colleague.
Kim Anchors | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
CIENCE has been very helpful in helping us expand our contact information for accounts. We've found their information to be reliable and reasonably priced. The team is responsive and has the ability to handle the scope of research we need.
  • Account contact research
  • Account profile information
  • Recent and up-to-date information
  • My experience was great. I can't think of any way to improve.
If you are looking for additional contacts to expand your buyer profiles for accounts, CIENCE does a great job.
September 28, 2021

A Trusted Partner

Rhys Larson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Background: Tevera serves college programs in the helping professions with software and services for field placement, accreditation reporting, and assessment management. We've recently added a professional division that helps our student graduates find great jobs through our niche job board at tevera.pro.

Cience's Impact: Our sales process in higher ed is really locked in with very specific prospects at universities and colleges, but for our new professional division, we faced a huge challenge: we have tens of thousands of organizations that we need to reach but little to no information other than email addresses. Cience's team has appended our information with valuable organizational and contact information including decision makers for our specialized settings. The results are outstanding but more importantly, the team has been awesome to work with as they have learned what we are looking for and have consistently provided solutions that match our goals and budgets. I highly recommend Cience if you are looking for similar help and results.* (*Unless your organization competes with us in which case, find your own secret weapon!)
  • Collaboration and problem solving
  • Data appending and enhancement
  • Solution development in line with budget requirements
  • Operationally, none.
  • Their billing portal has been problematic and I hope they can fix some issues that take a little more time to remit payments (which we gladly make given their results).
Figuring out who your organization needs to reach and giving you information and insight into them so that your marketing is highly targeted and effective.
Ambrosia Roque | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Cience for one department but the results benefit our sales team. It helps our R&D department work through our lead list.
  • Provides great data
  • Great communication
  • Wants to understand your company to provide accurate information to potential clients
I've had a great experience with Cience this far. I think they provide great and detailed data.
Jerome Tannenbaum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
CIENCE was used by the National Sales and Marketing group to describe our telemedicine services. The target audience was executives in the C-suites of more than 2,000 hospitals in the United States. CIENCE identified the key members of each hospital, and how to most effectively contact them, including phone, email, and other means.
  • Rapidly created marketing scripts based on the domain knowledge we provided.
  • Rapidly identified the key executives and ways to reach them in our target audience.
  • Provided well-spoken representatives who were able to get our message across.
  • Provided excellent weekly feedback on their 'hit-rate.'
  • None. They performed as well, or better than expected.
They were able to connect us with a very skeptical audience of C-Suite decision-makers in hospitals. Our services were, at the time (Pre-COVID) not what most healthcare executives would have considered mainstream. CIENCE was very effective at making the initial introductions of both our concept and some of the details of our services and got us an audience with many people in our target audience.
Score 8 out of 10
Vetted Review
Verified User
We have been using CIENCE for help with lead generation in the B2B space. We have a specific market we are aiming for and so finding new leads can be challenging. CIENCE has really helped us approach our lead generation strategy in a much more strategic way - determining who we want to target and why they are important. In addition, their own use of data and analytics is very impressive - they have one of the best scoreboards I've seen! Finally, I can't say enough about their flexibility and interest in trying new things. We've had great discussions about new ways to do things and a true test and learn approach.
  • client service - always there when we need them and exceptionally responsive
  • Follow up - we get so busy with our "day job" but the CIENCE team always keeps us on track
  • Flexibility - always willing to listen and try new things
  • Hard to tell so far. We havent closed any deals yet, but the leads have all been strong
Well suited when the client knows the type of leads they are looking for
Carl Lorimer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
CIENCE was brought on board to assist in the design and execution of outbound campaigns. Their team seamlessly filled a gap in our sales and marketing teams that existed due to limited bandwidth. Using their proven formula for success, after gaining an understanding of our ICP the CIENCE team took the lead in developing outreach copy and target customer research. Once all parties were in agreement on the game plan, we kicked off the sequence and the results were immediate. Beyond leads and sales, CIENCE's work has lead to a better understanding of our market's unmet needs but also their future wishlist, greatly informing our product development. The campaign has not only affected the bottom line, but many other aspects of our organization that better empower us to make critical strategic decisions going forward.
  • Outbound campaign strategy
  • Organization and proactive communication with us, the customer
  • Data capture and synthesis
  • N/A
If your organization either has no SDR staff or ICP research capability, CIENCE fills this critical gap.
Score 8 out of 10
Vetted Review
Verified User
CIENCE helps us find quality leads, develop engaging content, and manage sending waves of customized marketing emails and LinkedIn messages. This has generated 3-4 meetings per week with valuable prospects. CIENCE does a great job of reporting and follow up with bi-weekly calls and active slack engagement.
  • Great communication and reporting.
  • Strong followup and relationship management.
  • Deliver quality leads and meetings with prospects.
  • In the beginning we had some issues with landing page development.
  • Sometimes grammar and copy needs additional review.
Great for a consulting firm looking for prospective clients. Great for software/product sales. Needs detailed review of copy and messaging to ensure what CIENCE generates in on-brand for the company. Sometimes copy/grammar isn't 100% aligned.
Jason Work Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
CIENCE is being used by our Marketing department to supplement the work of our Sales Development representatives and reach more prospective customers, contacting leads that our primary in-house team may not get to.
  • Great communication. We are aware of every successful contact their phone representative makes.
  • Strong accountability. They want feedback on every sales opportunity to know if they can improve in the future.
  • Nothing comes to mind. Maybe increasing their familiarity with some of our product features to further improve their pitch?
They are well-suited for trying out leads in international markets as they have reps around the globe. They are very efficient at contacting old or previously inactive leads/contacts that in-house representatives may not have time for.
Score 10 out of 10
Vetted Review
Verified User
Marketing Research and Lead Generation.
  • Data Integrity
  • Data Reporting
  • Quickly learned business and acted as extension of core sales team
  • Strong communication, frequent updates, keep campaigns on schedule
  • Friendly, adaptable, produce results
  • nothing bad to say. Daria and her team = dream team!
I have already recommended CIENCE to others. Truly lucky to have found them. They produced results immediately. Shifted campaigns quickly to adapt to market needs. Updates are thorough. I love their transparency - all work is shared in an online project management platform - you can access reports, data, progress, scripts, etc. immediately any time.
Score 9 out of 10
Vetted Review
Verified User
CIENCE is a great partner with us and provide[s] professional lead generation service for us. It is a big challenge for targeting the APAC region, but CIENCE has overcome this challenge brilliantly. They keep improving and enhancing their outreach strategies, which in turn generate qualified sales accepted leads and fruitful appointments, so our sales teams can focus on converting those leads into new business.
  • Detailed and informative weekly reports.
  • Responsive actions.
  • Fruitful market data analysis and strategies.
  • Room for improvement in the early stage of campaign preparation.
  • None.
The overall lead generations result is great and we have increased our market share in APAC region. During some periods which the result is not good, CIENCE always suggest excellent ideas for us to confront the challenges and improve the situation.
Score 9 out of 10
Vetted Review
Verified User
Cience is our top of funnel lead generation arm. They are handling outreach, initial discussion and appointment setting. We have a very niche and specialized industry and Cience has a firm grasp on what we do and how to get appointments set.
  • Email Prospecting
  • Content Creation
  • Prospect Follow Up
  • Team Turnover
  • Onboarding new team members
Cience has a wonderful team and structure for outreach and prospecting. Their methodology is outstanding, they are constantly looking at messaging and identifying if it needs to be updated or is not playing well with the audience. The research team is wonderful and very capable at ferreting out new leads and prospects.
Score 10 out of 10
Vetted Review
Verified User
Outreach to existing and potential customers in a brand new territory in an effort to schedule in-person, introductory meetings. This included distilling large contact lists, creating a professional landing page, and automatically scheduling meetings in Outlook for different sales team members. The primary outcomes we were looking for were in-person meetings, brand awareness, and evangelism of our company's core capabilities.
  • Contact list data integrity.
  • Email campaigns.
  • Scheduling meetings.
  • Landing web page creation.
  • Phone scripting.
  • Flexibility of utilizing existing company standards, e.g. existing CRM, messaging platforms, etc...
  • Shorter on-boarding period.
Initially, our goal was to utilize the CIENCE team as an extension of our Sales arm, utilizing both phone and email outreach, to introduce our company to our existing customer base. This evolved into a much more personal engagement with our customers which included detailed scripts and creation of multiple landing pages that customers could utilize to learn more information.
Score 9 out of 10
Vetted Review
Verified User
We're using CIENCE for the sales team to begin our initial forays into outbound prospecting. 2020 is our first year of intentional outbound demand generation and we needed an effective partner to help with first steps.
  • Create email copy.
  • Use all prospecting channels (LinkedIn, Email and Phone).
  • Provide metrics and reporting.
  • Prospect research.
  • Meeting confirmations - sometimes they would cancel.
Well suited to start your outbound program and help test approaches. Useful to augment resources for AEs if you don't have sufficient resources internally.
Blake Shutterly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
CIENCE has allowed us to scale our outreach in a way that my internal team could not have done alone. They work with our business development team and are very good at what they do. With a team member dedicated to lead development, email outreach, call outreach, and the account manager, their singular focus is what makes the team so great.
  • CIENCE is very timely with everything they're delivering.
  • CIENCE is always available to answer questions/concerns.
  • CIENCE is professional and impressive with what they deliver.
  • I don't have anything bad to say about CIENCE.
I think CIENCE is very well suited to companies that have small business development teams. We simply couldn't do what they do with the amount of people we have. It would take us significantly longer to do as much outreach as we've done with them. They might not be well suited in larger companies that have a dedicated sales team.
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