Cisco Headset 500 Series

Cisco Headset 500 Series

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Score 8.3 out of 100
Cisco Headset 500 Series

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What is Cisco Headset 500 Series?

The Cisco Headset 500 Series offers a range of wired and wireless models with deep integrations with Cisco devices and clients to support easy setup and effortless administration. Designed to provide outstanding audio performance and powerful noise isolation in a lightweight form factor, with the…

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Product Details

What is Cisco Headset 500 Series?

The Cisco Headset 500 Series offers a range of wired and wireless models with deep integrations with Cisco devices and clients to support easy setup and effortless administration. Designed to provide outstanding audio performance and powerful noise isolation in a lightweight form factor, with the flexibility to stay productive in open work environments.

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Reviews and Ratings

 (17)

Ratings

Reviews

(1-12 of 12)
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January 04, 2022

Cisco Headset 500 Series

Pratham Radadiya | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
The Cisco Headset 530 Series, which I utilized, provides rich sound and effective noise isolation, making it an excellent choice for telecommunications in noisy, open environments. Users may effortlessly plug and detach the Headset as needed during shift changes or breaks thanks to the in-line, high-cycle fast disconnect. It has a variety of options for connecting to devices, including USB and RJ-9 connections.
Score 3 out of 10
Vetted Review
Reseller
Review Source
The Cisco 531 headset was a breeze to use, it just worked. [However] the 561 needs some work on the charging stand cradle. The connection is not firm so charging the headset becomes a problem. Both headsets work very well for what they were designed to do, it is only the charging port that wasn't built properly. Build quality is another issue. Cisco should consider using the same [materials] as used in the 70p series headsets or even better. Customers are willing to pay more for a headset that lasts longer and works as intended.
Mohammed Ashfaq Hussain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Especially Cisco [500] 562 Headset [Series] is suited for open work environment where you can carry [it] anywhere. No need to worry about [a] cable and desk, it has great talk time but should be improved more. It is suitable for contact centers and in Cisco Webex meetings or Cisco Webex app I would recommend this product to medium and large scale business[es] because it decrease[s] work of IT admin. No need to visit physically, you can monitor from anywhere and upgrade the firmware.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cisco Headset 500 Series is well suited for meetings and to listen to music. One suggestion from my side is to provide a better noise cancellation feature. It is not good for kids or use during outdoor activities. I have used it earlier as well and found that the connectivity is faster with Cisco devices like DX80 telepresence endpoints but not with television. This can be a place where it is less appropriate.
Mike Narumiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Certainly works well if you have people that are on the phone a lot, or have many people close together where speaker phone usage is less than desirable. Also handy when having in person and virtual meetings as people can move around a room when necessary. Less suited where budget is tight, as is an expensive option.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Since I work from home and am often not the only one here or on a call at any given time the Cisco 500 Series headset has done a great job reducing background noise and making it easier for folks on the meeting to hear me. The audio is excellent and setup of the wired headset was extremely easy. Both Google Hangout and WebEx had no problems identifying it.
Score 9 out of 10
Vetted Review
Verified User
Review Source
This wireless headset (562) allows me freedom from what was a more sedentary lifestyle with the wired headset. I have the freedom to get up, walk around and speak clearly and effectively without being strapped to my desk. Even with a standing desk, it is still nice to walk around my office as I am speaking sometimes. And the headset has a good range. It could always be longer but this one is really good. I can walk from my office to the break room without losing sound quality or clarity. Coffee refills are no problem with this headset. And people can clearly hear what I am saying which is nice. I hear others on conference calls who are barely understandable.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Cisco 500 series headset seems well suited to an application like a helpdesk person, anyone who is on the phone but needs mobility, and remote workers, particularly those who do a fair amount of video conferencing. The audio quality on the microphone and the speakers is top-notch, so it does well in all of these applications. Being a smaller headset, it may not be well suited to high noise applications since it does not completely enclose the ear, and it has no active noise cancellation.
Joshua Baever | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
It does have great quality of the audio and mic, so this is a great headset from the standpoint that it gets the job done. The real problem is it's not comfortable to wear all day. Your ears will hurt if you wear it for more than a few hours. So maybe this headset would be great for users that are not on the phone all day.