All in one UC platform to drive the enterprise
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.
Cons
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.
- High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
- Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
- Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.
- Simplified infrastructure.
- All in one services.
- Excellent support.
- User friendliness.