January 11, 2019
Score 10 out of 10
Read Matthew Cable's full review
So far we haven't had very many support issues with our Catalyst switches. When we have had issues TAC is always a pleasure to work with. They're prompt, knowledgeable, and take ownership of the case from open to close. Also, this isn't attributed to Cisco support directly. But because they are so widely known and have such a great market share you can find a solution to almost any issue with a quick internet search.