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Cisco states that they have 30 years of experience and an end-to-end portfolio provided to help customers manage technology transitions, with embedded security detects threats in mere hours instead of in months.
Cisco now offers a two-question, two-minute interactive tool to identify the Cisco products and services that can help users solve up to five network challenges.
We haven't yet had to contact Cisco support, but by utilizing the guide we were provided, everything is going as expected.
Because I haven't even needed to open a case with Cisco for DNA, but 8 goes for the experience with Cisco TAC, they always take longer than they state and the work-around are always bugged and are fixed with patches to the solution
Only pre-implementation support has been evaluated at the moment.
The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
Considero que es la mejor solucion de la industria, aporta mucho valor a la inversion que se realiza, La infraestructura es facil de administrar desde un solo punto de acceso sin ningun inconveniente, Es de gran ayuda para cumplir con las certificaciones internacionales como ser PCI. Los reportes gerenciales son lo mejor.